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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 239

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A
Adil Kumana
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint with call centre executives

Address:Mumbai City, Maharashtra, 400058

Dear sir/madam,
I have by mistake made recharge of 245 twice. As i am requesting the executive to refund me one of the amount but as per executive their is no procedure to refund the amount.
So then i asked will i get everything doubled ie my talktime, validity & internet pack for that they said everything cannot be doubled.
The amount went out from my savings account which is 490 rs but then why is it that my validity...
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S
Shruti Pokhriyal
from Firozpur, Punjab
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tariff plan change

Address:Gate no. 1, Infosys Ltd., It park, Chandigarh, Chandigarh, Punjab, 160101

Hi..
Regarding my previous complaint[protected],
you guys gave me reversal of Rs. 309.19 but i am still not going to pay the money charged on me for the next month as I tried whole month to get this reversal done or to get my number ported but no one helped. I wont give the bill of 2nd month.. The delay in resolving ths issue is on your end.. Why would i pay for it.. For getting your number ported i had to clear the charges...
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A
akash26393
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

invalid balance deduction

Address:B-20, Amaranath Tenament, Surelia Estate, Amaraiwadi, Ahmedabad, Gujarat, 380026

Hi Team,

The complaint is for below service:
[protected]

I think around 60 Rs of my prepaid balance is deducted on 25th February.

Customer care executive told me that balance is deducted through flash message. Some rubbish service is activated.

But I am sure that I haven't got any such flash message because I have DND service activated on my number.

I hope you...
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M
mandip87
from Mumbai, Maharashtra
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fraud charges for international roaming

Address:Gurgaon, Haryana, 122052

Dear sir/mam

I am privileged customer of Vodafone for last 8+ years. Today i am v v disappointed by service of Vodafone.

I was in a trip to Singapore from4-10feb 2019.
I have been charged international roaming @500rps/day without my consent.

My mobile no is [protected]
My current outstanding bill is Rps 3898

Vodafone customer care is saying that my international roaming...
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M
Mahesh Bhojraj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

insurance claim

Address:A 1 , Jeyshree Apartments II , Bharati Ula Road , Madurai 625002., 625002

My mobile samsung 9 + was provided insurance by vodafone. I am your customer right from 20 years. My mobile screen got damaged as i had a fall in july or august and complaint was given. But the documents were not getting loaded even at your annanagar office. Priya knows all and she is not answering my calls also. How long should i still wait. My mobile number is [protected]....
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M
mandip87
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud charges for international roaming

Address:Gurgaon, Haryana, 122052

Vodafone has charged me international charges of Rs 3000 + taxes for my visit to Singapore from 04 feb 2019 to 10 feb 2019 Vodafone charged me INR 55 per day. . I did not ask Vodafone to activate my international roamimg. By default they have international roaming activated on my number and they want me to pay the bill.I called Vodafone customer care and has also mailed to customer support center Vodafone for the same but they adamant to...
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D
dasb
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

please provide me vodafone prepaid bill statement (month wise) from 01-apr-2018 to 31-mar-2019

Address:Kolkata, West Bengal, 700075

Dear sir/madam,

I am residing in kolkata and holding the vodafone prepaid connection more than 14 years.

By our company policy, we need to submit our monthly mobile bill (S) for last 1 year soonest to our admin.

Please provide me vodafone prepaid bill statement (Month wise) from 01-apr-2018 to 31-mar-2019

Best regards,
Biswajyoti. [protected]@molgroup.com...
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A
Aliya Deva
from Kanchipuram, Tamil Nadu
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vodafone sim not showing network

Address:Ernakulam, Kerala, 683572

Dear sir/madam,
I am vodafone customer. I have prepaid connection. My number [[protected]]. My sim card is not showing network, i have recharged rs.200 in previous month and i have used data and call, but after one week i am not able to connect call through this sim the customer care people told to me charge atleast 20 rs, i have already recharged, but currently my sim not showing network. I have tried to contact ur customer care...
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N
nick_nik
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone mobile network worst in hinjewadi pune area

Address:Hinjewadi, Pune, Maharashtra, 411057

Hi team, vodafone network is the worst in this area (Hinjewadi, pune), its sos frustrating to wait for one page to load or to send one message on watsapp. Please do something or else i will need to switch to other mobile networks.

Its so slow everywhere in pune, i am having your red plan of 4g still the network is so slow. Please look into it asap or you will loose one customer from pune....
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A
Asis Misra
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unfair balance deduction from prepaid account

Address:Kalpana Area, Qr No. 2RB 6/10, Khordha, Odisha, 751014

My grandmother uses a vodafone prepaid in a micromax feature phone but repeatedly balance gets deducted on 06th march she was charged with ₹30 from her prepaid account for some services even their customer care executives were unable to explain. She neither reads her sms or answers unknown no. S. When i tried calling customer care executives they started talking rudely. A particular executive named sharmistha even disconnected the call...
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I
Infinitytravelvlog
from Vellore, Tamil Nadu
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vodafone area distribution was not supporting our shops

Address:Dharapuram, 638702

I’m govarthanan l from tiruppur district, dharapuram taluk, we have two mobile shops and there was i have all network ec recharge & sim card sales except vodafone. Vodafone distributors not supporting our shops i’ll requested many times for provide sim cards & ec recharge service but no response from distributor. So i’ll disappointed with vodafone network. Now i’ll kindly requested for providing vodafone ec recharge & sim card service...
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A
Ajoshi1986
from Haldwani, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received cashback of rs 2500 for new handsets as promised

Address:House no 67 nawabi road, Talli bamori, Haldwani pin 263139, Nainital, Uttarakhand, 263139

Dear sir,
Vodafone announced its handset bundle offer in 2018 year starting and employees of vodafone told if we buy any samsung galaxy phone with vodafone sim and recharge it with unlimited plans for a year cashback of rs 2500 would be credited in your kyc done mpaisa account already more then a year has passed no cashback has been credited for 2 phones on no [protected] & [protected].

Regards
Ashish joshibr...
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R
rejoy pp
from Mahe, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network issue

Address:Ernakulam, Kerala

Dear sir,
I am working in ernakulam, kakmanad
So days before i thinked vodafon is the best network across india and now l am really dissatisfied with the data connection i am thinking to port out to jio. Because they are providing some better network on friends mobile
So take this as a important and try to improve this issue
Otherwise this will make unpredictable effects

Regards
A vodafone...
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R
Rajesh Rajh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone customer care not taking my complaint

Address:banglore, 560037

Vodafone customer care team members are not taking complaints,
I tried 3 times to complaint
But vodafone customer care people disconnecting my call
Vodafone team is not responding properly with me
Yesterday i complained
But today i check, there are no complaints in my number
First i called customer care (I talked recharge 65 offer)
Iam recharged 65
But iam not get offer in recharge...
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P
Prashant Chaugule
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fake offer letter

Address:411019

Mujhe offer letter mila hai vodafone ka lekin fake hai 15 din baad verification call aayegi bola tha lekin nahi aaya aabhi tak call aaya nahi 6 march training date diya that
Mujhe fraud lag raha hai isliye maine complaint kr raha hu... Online payment kiya hai maine 1550 rupess online transfer kiya hai sir please help me maine bharosa rakha tha lekin aabhi tak kam nahi huaa......
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V
Vinu9292
from Mumbai, Maharashtra
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incoming inactive

Address:411013

I had done postpaid to prepaid on 2 nos [protected] and [protected] on 2nd march 2019 from 3rd march 2019 they have barred my incoming... I am facing lot of issue as i am working in bank and not getting any calls afrom any nos.. This is pathetic service i have seen and i visited the vodafone hirabaug outlet not a proper response and i called in call center 199/198 no response
Giving reply ho jayega kar dege
Hopless service vodafone...
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A
aditign
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sim card activation

Address:560048

I have changed Post paid connection to prepaid yesterday.

Today my old SIM has stopped working and new one is not active.

There is signal in mobile, but unable to call 59059 to activate.

There is no help received my customer care as there is no option in Vodafone IVR to resolve this issue. Its been 5 hours, i am without network and data....
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S
sameeksha anand
from Delhi, Delhi
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network issues

Address:Bangalore, Karnataka, 560045

We at manyata tech park are facing pathetic network from almost 6 months now. Constantly we have been complaining and the customer care executive says that the network team will either call or visit to check on the issue and that has not happened till date. Off late we are getting edge network in our facility, in the generation where everyone is talking about 5g, vodafone is providing 2g to their customers. Shame on them that they are unable...
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D
dipesh Samant
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network issue

Address:Devi Singh Aoc sectt 30 wing Air force station sarsawa saharanpur up 247232, Saharanpur, Uttar Pradesh, 247232

Dear sir,
I have been a satisfied customer with vodafone since long time. My mobile number is [protected] but i regret to inform you that nowadays i am having difficulty in conversations due to poor network reception. The handset’s network indicator shows full signal but i cannot make a clear phone call. This unwanted obstruction posing lots of inconvenience for me.

In this situation, i would request you to take necessary...
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S
Sunil Datt Chamoli
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return money related

Address:Saharanpur, Uttar Pradesh, 247001

मैंने 2016 में वोडाफोन से पोस्ट पेड नम्बर [protected]
खरीदा था जिसमे मैंने 500 रुपये सिक्योरिटी के रूप में जमा किये मुझे बताया गया कि आपको कनेक्शन छोड़ने पर पैसा वापस मिलेगा लेकिन...
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