Vodafone India Complaints & Reviews

A recharge of 145/- done on my prepaid vodafone no. On reaching a destination abroad 99/- was deducted for activation of roaming facility still my calling facility was not started and all my incoming and outgoing calls was barred. On complaining at the customer care all false information was provided by the executives due to which my balance amount was deducted. No one has a concrete answer as to why my roaming facility was inactive. At the store gallery they tell me to approach the circle from where the card had been purchased. Still my no is inactive after several conversation with the customer care.

I have received the bill for my number [protected] for the period 11/2/19-10/3/19 which shows rs 238/-against call for 17.10 minutes on 19/2/19 to 51717. This phone is used by my 70+driver. Why should he use this number which i find is related to modern music. He also denied using it. Please look into the matter and rectify. I have seen numerous similar complaints when i opened the net against your company.

Porting from postpaid connection to prepaid is made very difficult by vodafone. On visiting stores and writing emails, vodafone donot cooperate and levy high rentals. Since i have changed cities for job, they make it further difficult. They tell me to wait 3 to 6 months and meanwhile they sms me your postpaid rental is increased. As i use net banking, it is absurd how they are making use of my helplessness of having my cellno in all banks. Please assist to stop this arm twisting techniques of vodafone.

I was charged rs 49 on my bill for march for a vad service that i had not subscribed to.
On inquiring the customer care what this service was, i was given a cryptic code and none could explain what the service was.
The charges were not waived off ecen after my subsequent requests.
This is really a scam by vodafone where they can't even explain the service they charged me for.

My service to [protected] are stop due to non payment of bill airtel infact i have paid the bill to airtel and its in dispute, i ported out to vodafone and applied for red together plan but this foolish guy had not added my number in the plan i was being harassed for one month for plan. I was not got any replied on email for month form customer service or nodal officer. The person who filled my form for the particular plan was very rude. No executive was able to identify problem and just blame each other, just go to gallery then email to vodafone all where giving excused.
I have not received any bill for relationship no[protected], and i am getting sms of overdue for the number [protected]. As per my knowledge i have paid the bill for all my number, i have paid the bill through vodafone app,. I have request bill via all mode they are not able to provide me the bill and not got any revert on email from 7 days.

I am getting vodafone service error: 0x5 on my mobile screen in every minute from past 2 months.
Now i have got irritated, i have already deactivate flash service through sms and also in my mobile setting. It didn't stop even after switching the sim off. Now please tell me what will b the next step as i am planing to change the number because of this.

Dear team
Very disappointed with vodafone service now a days, its become worst.

Without my confirmation my plan has changed to 999
And after contacting customer service they told we automatically change the plan if we didnt received any confirmation from customer.
On addition to this they themself changing my number to prepaid without my confirmation.
I am asking them to deactivate the no but they are not ready to do that also

Not happy at all

I have reiterated multiple times that i will not be making any payments for false charges until i'm shown exact website details which i had apparently browsed during my stay abroad. I have not received any such details yet.
What i have received are multiple calls and whatsapp messages from vodafone employees. One of the call was made today by a certain mr. Ravi shetty who called me a lot of bad names, shouted on me, called me "stupid girl", "naughty girl" all of which was beyond disgusting. I fail to understand what kind of manners are vodafone employees taught. I have the call on recording and now i will be raising a case for women harassment against the said employee and against vodafone. We have come so far ahead in our approach to respecting a woman but i guess vodafone is still at the far regressive end. And the most surprising part was that the employee instead of apologising told me go ahead and register a case and kept on calling me bad names. Such employees are given so much authority by companies that they think they can get away with saying anything. And even after keeping the call, he is constantly intimidating me over whatsapp.
I am just too traumatized by the entire experience and now i want some action to be taken against the employee.

Hi:

My mobile data services stopped all of a sudden. The sim shows 4g signals but the internet is not working. I keep on getting a notification to sign in to vodafone in and when i try doing so it redirects me to "sign in to network" screen with this url: http://180.179.77.11/data-usage-alert and shows the message -
​
Data usage alert​

As per regulatory norms, internet service has been stopped after pack quota/validity. To use data @ standard rates, sms start to 1925 or to buy a data pack dial *444#.

Hello sir/madam,

With due respect i want to share my complaint here about vodafone india service.
I have postpaid connection and sometime i need to travel abroad due to work.
Many times vodafone activate services i never asked for and when we complain they straight forward say it is showing in system that you have activated and that moment i feel helpless. And they talk with very rude attitude. I am working professional, postpaid is our need.
I feel being tortured every month for billing.
The problem is with the bill they provide is so confusing, and when we reach to live chat of vodafone, these customer service people are pathetic and useless, they dont give any solution and proper information, they just try to play with words and close the case. I told those guys to deactivate my service which vodafonehave activated by their own,, they said in the monthly bill they will adjust and when bill comes they say you first pay we will deactivate but cant refund for that you have send a mail, when i send mail they ask again same information, and after that they apologize and again after 7 days my one service got deactivated and asked for resolution they say it is activated and charge it again,, and same thing repeats, mail for refund which they never do.

Sir trust me, they are doing too much of fraud i am telling you,, i dont know how they are doing it but they are doing so badly and smartly.
Kindly take action as we people feel helpless.
We need facilities and dont want to be slave of their service even after paying huge amount.

I ported my sim to vodafone, not able to make outgoing but can receive incoming n data is also working. I'm using iphone. When i'm putting sim in another phone it's working. While all other sim are working in my phone. Vodafone why are you troubling me again. I thought by now network will be fine but your problems continued. I ported it today morning only and i started facing problems. I switched off the phone. I changed network settings but its the same

I've ported my no.[[protected]] from airtel to vodafone postpaid and i've also inserted new sim but verification call to 59059 is not connecting. Every time i try to call at 59059 it automatically disconnects and also i'm unable to receive incoming calls to my number, along with this network signals shows as in roaming (R). I couldn't believe how vodafone is so weak in customer service.

This is regarding the false callback from vodafone corporate care Chandigarh. After logging complaint here I got a call next dat from vodafone Chandigarh and was offered a deduction of 663 rs. Which I agreed and asked them to send the confirmation regarding deduction over mail which didn’t come for next 9 hours At last I called customer care abd enquired for status to my surprise Vodafone has no record of the call made to me they were even suspecting whether I received the call when I mentioned time and number of the incoming call then she logged a complaint regarding no status update post discussion. This is really pathetic and that has become trend with Vodafone these people avoid issues and do not update the system as per facts.

Hi, my name is akhil. Last week i got a call from a lady named sandhya singh. She said she is from vodafone. She said there is a job vacancy for senior supervisor in alappuzha district in kerala. After that one mrs avani desai interviewed me by phone. And selected me. After that asked me to pay 1880rs for uniform. 2days after pratibha singh called me for verification. She asked me to pay 6200as a security deposit. I got the training letter and offer letter with me now. She said after 3days i'll get the joining letter through post. I was seeking for a job so i thought this is the best opportunity. I wasn't bothered about the fraud activities. I paid nearly 8000rs to them. Is this genuine? I'm afftaid now. Is this true or a cheating? Somebody pls give me a guidance. I'm attaching the letters i have got.

Dear team,

I have sent mail to vodofone store manager for provided blank sim but still not provide blank sim.


I have three employee has left in my company use cug if any miss use for vodofone responsibility.

Store address-vodafone store (Coco, vodafone store, shop no 12 13 14ground floor perfect plaza radhanpur road near sai krishna hospital, mehsana, gujarat 384002

Hello team,

This is the 4th complaint which i have raised with vodafone for network related issues including call drop and no network at my residence.
Earlier i had raised 2 complaints which have been closed without even asking feedback from my end and still the issue persists. I have again raised a new complaint #[protected].

This is the last chance which i am giving vodafone for resolution of my issue or else i would be porting below numbers within my family to other competitor network.
[protected]
[protected]
[protected]
[protected]

Regards
Jayesh patil
[protected]

My balance got reduced from 180 to 47 eventhough i have an unlimited pack. This also happened in january but i got a refund that time. I am not able to email to vodafone in the application and the vodafone office on the call said that they are activating a service and this wont happen again. But what about the money that i lost for unknown reasons?

Hi team,

I have noticed that for my vodaphone # [protected], my tariff plan has been changed recently without my consent. Please advise who has provided a nod for changing the plan.. If vodaphone don’t have a certain plan, ghey should atleast call and ask the customer for his consent, this is similar to bank withdrawing your money without your consent and just sending a message.

Please check and help resolving this issue, would need a reversal of amount overpaid. Complaint #[protected] is registered via customer care.

-gaurav

Vodafone has applied almost 33200 rupees on my number while travelling maldives without giving any prior notice action i have international roaming pack rc 149 activated on my number so they have not send any message and directly put the charges at the end and stop my number.

Kindly take some action against this service provider as they are fooling there own customers now.

Sir
I, Ajay Kr Dey, have a post paid RED basis connection number [protected] & Account Number :[protected], want to state that last billing (invoice No: 20IWB[protected], Bill Period : 11.02.2019-28.02.2019) is provided wrong charges along with adding secondary number with my family plan .
I called customer help line @198 and Kolkata office regarding problems but no solution found.
Actually I Came to know that secondary number [protected] is not belong to my family or either known person and is added with my account by Vodafone Store ( Bardhaman-713101) where I purchased Vodafone Post Paid SIM and Activated . Mongal Singh ( Contact Number : [protected] ) added secondary number without my permission or asking /informing . He replied to adjusted billing but not done yet. Also I asked Customer support officer for help but they did not take any action against this problem.
Secondly, In billing I am charged rupees 101.25 /- for National SMS . As per e-BILL Totally 460 National SMS sent to two numbers are : [protected] & [protected], both are unknown and 460 numbers of National SMS are not done behalf myself. Its purely wrong charges.
In totally : Secondary Number Monthly Charge : 138.83 + National SMS Charge : 101.25 = 240.08/- excluding Taxes are wrong charges .
I am requesting to adjustment my billing and take any hard action regarding Secondary number adding .

I hope I will be assisted from your ends .
Warms Regards,
Ajay Kr Dey
Post Paid Num: [protected]