Vodafone India Complaints & Reviews

My vodafone postpaid bill for the connection +91-[protected] for the month of february 2019 has some ambiguous amount of 107.00 charged for some vas downloads over 7-8 random days of the month. When i contacted the customer complaint help-desk the executive was unable to justify my queries and even denied transferring the call to senior executive. He was not at all co-operative. Even the downloads were charged when the mobile data was offline on the number. Need help to get this corrected. Being the part of the vodafone for over 2 years.

I paid 6995 for free incoming (Still nobody can call me - one in 20 call reach me), free minutes local (Current charges rs 140 per minute), 5gb internet (Current signals e or g, havent used 100 mb even.

Called customer care up west - did not connect many times. Called delhi customer care - denied help. Most pathetic service is causing me business loss.

I changed to a new 4g sim on my existing vodafone connection around 7th of feb. Since then outgoing and incoming sms have been blocked on my sim. I have raised four complaints to vodafone, whose tele agents give a standard answer of we will resolve within 24 - 48 hours. I am now tired of this drastically poor customer service from vodafone. Without sms i cant even port.

Vodafone if customer service does matter to you then please solve this issue... And please dont reply that you'll revert in 24-48 hours. Your service guys are totally pathetic!

Refer complaint numbers[protected],[protected],[protected].

I bought vodafone vip number they told me you can buy it with postpaid connection only. You can convert it to prepaid after 3 months. They took deposit from me and told that when you convert your connection from postpaid to prepaid it deposit amount will subtract from your bill. That's how you will get back your deposit. But story is changed after 3 months. They told me to clear my dues. That is obvious and i am ready to pay my dues. But they told you will get deposit as a balance in your prepaid connection. And you have to pay minimum 230 rs for 1st recharge. That is compulsory. Sir everytime i faced many problems at vodafone store. I am fedup with their terms and conditions. At the time of purchasing terms are simple but when you switch or end some services terms are like you have to pay your one week income. They are forcing to pay charges for services which i don't want. Sir please help me, this is kind of fraud.

Submit a complaint
Dear vodafone,
To whom so ever it may concern.
I m getting lot of call's from no [protected] and velguar sms daily from vodafone company and he disturbing me by asking do you know sunil verma. Many times i have told them that i don't know who is sunil verma. Then why thay are asking me again and again. Why thay disturbing me daily. Many time i have told them that i don't know who is sunil why don't you go to sunil house. I think thay don't have sunil address. The sim have been provided to sunil without proof. If they have the address then why vodafone company disturbing me by calling me daily.

I am a vodafone mobile phone subscriber since 2007. My no. Is [protected] and it belongs to the bangalore circle. I am currently based out of dehra dun, uttarakhand and about 4 days ago suddenly my phone has been deactivated. On reaching vodafone store, i was informed that bill is pending which i paid on the spot. I was told that the number would be reactivated within the next 30 mins. Till today, it still remains deactivated. I have visited the vodafone stores again and also called vodafone bangalore circle no. - [protected] but no one is able to provide me the reason behind this abrupt disconnection. To my disbelief they are asking me to go to bangalore to submit some documents about which they are also not sure. I would request trai to intervene and help me come out of this harassment caused by this unilateral action of m/s vodafone.

Re no; [protected].

The above sim was stolen along with the handset on and the same was blocked by me
I went to your jessore road, kolkata office and submitted all the papers as required on the 25th/26th

Even after 24 hours, my sim card was not activated.
On 28th feb i was told that some pending bills have to paid before activation. I paid the same although the last date of payment was 17th march.

On 1st march, they did not activate.

Even now, for no fault of mine... My number has not been activated, despite 5 visits.

Could you help?.

Sushma chatterjee
Ruma. [protected]@gmail.com

Submit a Complaint
Dear Vodafone,
To whom so ever it may concern.
i m getting lot of call's and velguar sms daily from Vodafone company and he disturbing me by asking do you know Sunil Verma . Many times I have told them that I don't know who is Sunil Verma . Then why thay are asking me again and again . Why thay disturbing me daily . Many time I have told them that I don't know who is Sunil why don't you go to Sunil house . I think thay don't have Sunil address .The Sim have been provided to Sunil without proof . If they have the address then why Vodafone company disturbing me by calling me daily .

Dear sir, i had done mnp from jio to vodafone maharashtra and my mobile number is[protected] and my alternate number is[protected].
Before 15 days my vodafone number is active and till the date, i am not able to use internet. Even 2g is also not working. I had wrote two time mail, but they
Don;t response. Even network is very very fluctuate.in a day there is no tower in mobile, and this happen till 15 to 20 minutes. Even i had purchase new handset but still facing this problem.
Kindly help me to resolve my problem, or else allow me to do mnp before 90 days.

I don't want continue on post paid, i need convert pre paid again.

Now prepaid also having the same offers, but on post paid we have to pay 300/- rs. Additional.

Previously my connection is prepaid so i need convert it from post paid to pre paid.

I don't want to go for new number i need this number with pre paid.

I am already complaint to customer care they didn't respond.

I need a reply asap.

As vodafone has degraded its service in providing optimal data speeds as advertised or committed to customers under 4g speed norms. I opted to port out. But from last 20 days i am unable to send sms to 1900 to port out. When googled i found others too are facing same problem. So it is requested to kindly convey to vodafone to let me as a customer be allowed to port out.

Pathetic Vodafone 4g service and customer care in Mumbai. Have plan of Rs/- 599 p/m and get the connection speed 200 kb/s.
Have been complaining from last 8 months, a complaint is logged, after 15 days I get response, takes another week to resolve issue. Again after 10-15 days data speed is back to 200-300 kb/s.
Just fed up with vodafone’s false claims for lighting speed of 4g network. It’s high time for porting. No value of keeping same connection from last 16 years. At the time of taking money they provide best service.

Hi iam using Vodafone 4g my number is [protected] and they are charging me for 4g and internet speed was very bad iam not able use 200 mb data also per day as they are giving 1.5 HB free as per my pack, the network is very bad and iam given complaints so many times to Vodafone but no response from the company they are cheating us, kindly look into this and resolve the problem, save us from these cheating companies like Vodafone

Dear sir i am not reciving vodafone bill for my no [protected], [protected], [protected], [protected], [protected], [protected] please send my bill on my emil id
[protected]@rediffmail.com

Mobil no
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
Send my bill on above mail id
I am very thankfull if you send my bills on email id

Yours laxmikant m ambekar

Hello sir/mam,

I got call from [protected] on 28th feb and its about event to win gold like that.

I lost 30 rs.

Same thing happen three times with me and total loss of rs: 130.

Can you please help me to get my refund.

Because i already requested vodafone help/service center to stop all calls/sms service for these type of activities.

Please help and support to get my refunds

Rs 500 added on my unbilled amount on my mobile no. [protected]. When i made call to costumer care executive, he told that he cannot help me in this regard and i have to wait for bill to be generated and he is not able to give me any help in this regard. This is not the first time when i faced this type of rude behaviour from vodafone representative but earlier also i have raised complaint regarding this but didnt get any solution from vodafone side. So now finally i am deciding to port out from vodafone due to such type o[censored]ndesired behaviour.

Vodafone send me bill of rs. 1754 for calling which i did not done.
They told me that i call on special no.51717 but i don't. I use keypad phone for this number. My previous all bills are almost
Rs 200 around. This is such a fraud. My no is [protected]. Now how can i trust vodafone. And they told me that if you not pay we will block your mobile number

Each time i call my friends or any know person it's usable to connect and many time cross connect to a other person.
The most irritating part is when friend report to have an unnecessary call from me even in case i haven't call them.
Major problem is the audio problem sometime my audio can't reach them and their to me, calls from unknown numbers are going common.
I request you sir, to respected authority to look over this big problem otherwise your suscribers would start resisting you.
It is going to air that vodafone is not a good cellular network they would move on, like i am.

Thank you

Your faithful,
User

Referring to below benefits for inr 6995 plan:
In 20 countries including the us, uae, singapore, thailand, malaysia, uk, new zealand & more destinations enjoy free data up to 15gb (Rs.1/mb after 15gb) free sms & free incoming calls. Plus 120mins free outgoing calls (Local & to india), after 120 mins re.1/min.in 42 other countries, enjoy 5gb data (Re.1/mb after 5gb) & 100 free sms (Re.1/sms after 100sms). Also enjoy free incoming calls with 500mins free outgoing calls (Local & to india), after 500 mins re.1/min. Standard roaming rates apply for outgoing calls to other countries.

I recharged with this pack of inr 6995 for my travel to us. For safer side i had maintained a balance of inr 1350 in addition to this pack. Now after 120 free outgoing minutes. They exhausted my balance worth 1350 for a 7-10 mins call. I am chasing them since last 3 days indicating my inability to connect with my near ones in india and they simply keep ignoring.

Dear sir,

I am user vodafone number from cricle rajasthan. I want full incoming & missed call details month of february 2019. I already have account in vodafone. Account in showing only send sms and outgoing calls details. I want fully details of my account. Please give me positive response.
Please send me by email.
My email i’d: [protected]@gmail.com