Vodafone India Complaints & Reviews

Vodafone has barred my incoming and outgoing calls from 11-feb-2019 without any provided reason. I spoke to 3 customer care service people. All 3 people told me the issue will be resolved in 2 hours. When i asked for the reason for barring the first representative told me that if i have not recharged ifor long time it may happen. However i have recharged it in dec 2018 and validity is there till 22 mar 2018. The second representative told...

We have been facing a network problem since very long. Call cannot be connected while you are inside home. There is very much problem of network. Internet is no where. There is request to atleast install a network tower of any company so that people can switch to the same which will provide service there. Area: village: fatehpur chak, baghpat, west up....

They sent me an sms last month that they are upgrading my plan in 2 days. The details of the new plan looked good, but, towards the end of the message i realized that this is going to increase my monthly bill.

I thought to myself that this is not an upgrade. This a change of plan along with an increase in my monthly bill without my consent. If i did not reply back with an sms saying 'out’, they would go ahead and change my...

Hi,
I am hussain shaikh. I have been a vodafone customer for almost a decade. For the last few months i have not been receiving the services i pay for. It has been brought to the attention of corporate department via email as suggested by the customer service team. I was told on multiple occasions that the network team is looking into my issue and i would have a
Network engineer visiting my area. I had requested the time i...

Dear sir,

Iam not satisfy with your network, internet issues
Coverage n data packs... So i thought to move to airtel... I have started
To send sms to 1900 for porting...in december
But, i am not able to send only for 1900... "message could not sent" is showing... Tried many times from december then i visit vodafone store they were not able to give me any solution.
I had a word with customer care...

My name is amit kumar, me apply for tower company to apply the tower, his m. D. Mrs. Bhanu partap not take my calls and he always say your money will fully refundable, so i belive them, after some time he not answers my calls, please refund my money,
I gave cash deposit her account mr. Rohit kumar sonar, he belongs to panipat shamli. Please refund my money...

Wrong billing of isd sms
This is in regard to postpaid connection of vodafone in my name vaibhav pandya m-[protected].
The bill for bill period:.11.12.18 to 10.01.19,
The charges for this bill period are rs. 26960.
Further, in this bill an outgoing isd sma with following particulars is reflecting:
Isd sms charges rs. 22548

I, vaibhav pandya, using vodafone's postpaid connection from last 13...

I am a postpaid customer for last 9 yrs. Had requested for consolidated bill payment statement for fy 18-19 for tax submission purpose. Even after 8 working days, the request is not closed. Multiple follow ups with vodafone customer care was done, have written multiple mails but no resolution yet. I am being asked to re-raise the request and wait for another 8 days. With this kind of service level, i am compelled to look out for other options....

Hi,

My name is sanchita loho. This is regarding the vas charges which i was charged 47rs in month of january. When i contacted vodafone customer service he says that i have activated some wwap_dls0047_ppu_014*. I seriously have no idea if i activated that kind of service. He said i have activated the service on 26/01/2019 07:01 pm. I have no idea how this service got activated.

This is daylight robbery and...

Hello,

My vodafone sim blocked without confirming me.

No sms or no call. Simply blocked.

And i called call center, they said dont know how it is blocked and gave vodafone store address in (Pincode:600100)

And i went there no such store available in that area

Not sure how to activate my sim now

It is important for us to given most of the accounts to...

I have tried to reach correct people to talk but not getting any response but a general answer. I had asked for an international roaming pack activation on 29dec18 before my thailand trip to which the vodafone customer care executive only activatd a basic international roaming pack of 150 rs. Due to this i have incurred a bill of rs 4963/- out of which approx 3600/- are data charges. Why am i being paid for a mistake from your end? Why the...

This is in reference to my mobile number [protected], this is a vodafone number which i have been using for more than a decade. On 29th november 2018, i made a payment of rs. 550/- through paytm from my mobile number [protected]. As per paytm the payment has been successfully transacted to vodafone account and they have shared the transaction id and reference number.
Vodafone has been consistently denying the acceptance of the payment...

Im using a no for more than 5-6 yrs and they have charging me 49 -49 for something which i was not aware... This no i used by mom and she used to be at home her avg billing was 450 per month but from last few months it jump to 800-900+ but i trusted vodafone so i paid last oct-nov and i found that they are charging me extra for no reason... When i spoke to their executive they said they don't have any records were we have given approval to...

I, koustav dasgupta, have attempted to recharge my mobile number, [protected], through my vodafone app of my mobile on 30th january 2019. I paid successfully rs. 458. I have got a message that 217: sorry! This recharge is not available. Txn num. Onr[protected]. I have got another message, which is "sorry, we could not process your recharge of rs. 458.00, order id:[protected]"....

Hello vodafone company is deduct 10 rupees balance from my vodafone no. On 17, 19, 22 & 27 january'2019, 4times with giving reason that a game charge will be deducted which was not done by me.
Out of this 19 & 22 january balance is refunded but another 2 days balance they told me to be refunded soon but today they refuse to do the same giving reason that in one month 2times refunds is acceptable. My question is that if not possible...

I live in dvc ktps colony, bhanjhedih, jhumri telaiya, koderma jharkhand. And i am using a vodafone number for calling and other services. But since more than 3 months the network condition is very poor in our location.

And the condition is getting worse day by day. Now a days, there is no vodafone network full full day. Despite of such poor service, vodafone service provider terminates the outgoing services after every 28...

My plan for postpaid no. [protected] got changed without informing me. It was "Corp 100 plan_2" till December 2018. Suddenly in January it got Changed to "RED Basic" without informing me.
Been a Vodafone postpaid customer for more than 4 yrs now but never have faced such a pathetic service till date.
The plan has been changed without any official mail been sent to the cooperates as no one was aware of such changes been made.br...

Sir I am badri lal bairwa and I use vodafone sim
I have get many problems properly in my area *(kalyan nagar 3 tonk road, jaipur, Rajasthan )*pin code - 302029

My calls are disconnecte when i'm using vodafone and internet speed is very poor and any other many few problems .

I am a business man, my customers say your voice is crack now . so it's my responsibility when I was talking with my customers my...

Vodafone Relation No[protected]

Based on my usage I thought to change my corporate plan and switch my postpaid connection to prepaid connection so I visited Vodafone gallery Jan 31 Dec. (located at Panvel and Belapur, Maharashtra). But they suggested to pay 250 INR as first recharge.

I had requested them to make a recharge 495 INR (3 months plan). But they forced me for first recharge 250 INR as it is compulsory....

Hi.. Just got a vodafone sim 2 days ago. It took them almost half a day to activate. And once recharged the network keeps dropping.in fact their app is also not able to register me as the network keeps dropping. Will have to port the number to a proper network company.
Have called the customer care twice but they just ask to go to setting and reset the settings etc.....