Vodafone India Customer Care
Vodafone Essar Ltd.
Customer satisfaction rating: 18%
Submit a Complaint
18069
COMPLAINTS

Vodafone India Customer Care

Vodafone Essar Ltd.

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Address
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
711
down
437
+91 98 2009 8200  (24x7 Support)
up
727
down
357

Additional info
Circle Head Office
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Near Mittal Industrial Estate, Andheri East, Mumbai 400059

Vodafone Complaints
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Nr Mittal Industrial Estate, Andheri East, Mumbai – 400059

Customer satisfaction rating
18%
Complaints
18069
Pending
285
Resolved
3001
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Vodafone India related photos (1984)

Vodafone India Complaints & Reviews

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Vodafone India — I want a my incoming and outgoing call history details for 8239886485

 Mahendra Singh Inda on Apr 30, 2017
Dear sir,

Good afternoon,
I am mahendra from tambaram husband of rekha,

Kindly send me mail on [mahiinda925@gmail.com] for my april month call history details for both incoming and outgoing for this no. -[protected],
This no. Using my wife and i want a call record so kindly send me or give me earlier pls... I am waiting

Thanking you
Mahendra singh
Loiee sweets
Tambaram
Chennai,
Tamilnadu
Email-mahiinda925@gmail.com...
Complaint comments  Read comments Complaint category Food

Vodafone Tower — No tower in our locality

 SeakhManirul.ind @gmail. Com SeakhManirul.ind @gmail. Com on Apr 30, 2017
Dear, sir i skmanirul islam of sandipur (Sobalara), dist-hooghly, pin-712707, kolkata. Highly request u to build a vodafone tower in our local area as there is no such other tower near the range in our area which create problems to the public to use the network. There is only one tower nearly far away from the village. So, i kindly request you to see the matter and take a quick decision on this. It will be very helpful to us to use ur network which may develop our locality and near all the area situated to us. It is very beneficial to have at least one tower between 2 to 3 km range. Which help the...
Complaint comments  Read comments Complaint category Citizenship & Immigration

Vodafone India — Fake promotion on Internet service

 Salim1984 on Apr 30, 2017
Hi sir,

On behalf of vodafone hereafter i personally marketing for vodafone 6g network for very high speed network of 36 kbps speed unlimited without any interruption. We can able to see the 1 min teaser video of bahubali 2 in youtube for half an hour.

Fake promises :

24 hours of customer service from vodafone india.
Coverage over all tamilnadu.
100% customer satisfaction.

We are complaining you one week before and no one from vodafone contact me regarding this issue and no proper action from your side.

Regards,...
Complaint comments  Read comments Complaint category Internet Services

Vodafone India — Behaviour of Supervisor and Manager of Collection Agency

 Nilesh Brahamkhatri on Apr 30, 2017
I am working as a field officer in Vodafone Collection Agency named RGA, Ahmedabad. The supervisor and Manager both are very rude person and they do not know how to behave with their employees. They are mentally pressuring on us to make receipt more n more. To make receipt is not a magic. We can't force customer to give me payment. It is upto customer if he or she wants to pay direct he/she can. They also make a rule that minimum 20 receipt should be made. Thereafter you will get incentive. I I have a doubt that they are pressuring on executive to make a receipt it means they get hefty commission...
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — Mobile phone+sim card

 shaktianubhuti on Apr 29, 2017
I, shakti singh using voda pre-paid connections on mobile no : [protected] lost my mobile with sim card on 27.4.17 thursdato went for home from my workplace at karawal nagar afternoon around 4 -5 p. M. Near david model school tukmirpur, delhi

So i request you to block my number asap. Block my sim card immediately.

What shall i neeed to do get the same mobile no?...
Complaint comments  Read comments Complaint category Mobile Handsets

Vodafone India — Non crediting recharge account

 ravinilackal on May 1, 2017
On 28th April 2017 for my mobile Phone no. [protected]
using SBI debit card No [protected], an amount of : Rs 150 was paid
vide POS [protected], PayTM[protected]
This amount though debited from my bank account, the
corresponding credit to my phone account is yet to be
made - Sender Ravikumar.V...
Complaint comments  Read comments Complaint category Online Shopping

Vodafone India — Phone lost

 prashant om on Apr 29, 2017
Sir / madam

My mobile phone get lost on 27 april 2017. Please block my SIM no.[protected]
thanks...
Complaint comments  Read comments Complaint category Mobile Handsets

Vodafone India — Tariff changed illegally

 Kakuli Mandal on Apr 29, 2017
For the Vodafone number [protected] (Kolkata)

I requested to change my tariff to Red4Business 349 with Rs. 50 discount in email, but Vodafone has changed my tariff without the discount. Now either give me Rs. 50 discount or give me back my previous tariff SEP 14 N CUG as per the reference numbers [protected], [protected] and also check my last bills . See the attachment email details, what I asked in email and what is done.
Last correspondence of that interaction was [protected]....
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — Not yet refunded my deposit amount of 500 rupees

 rajashekar c2176 on Apr 29, 2017
Sir I've ported from Vodafone postpaid ([protected]) to prepaid and my deposit amount was supposed to be refunded to me before 45days but now it's already more than 60dys and my amount has not yet refunded till now kindly resolve and do the needful I've already contacted costumercare they tell they can't take actionas the number is prepaid now

Mobile number is [protected]...
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — Failure to reverse charges for non-activated ir 500/- day 10-day pack

 lyn63 on Apr 29, 2017
I requested the above prior to commencing travel to New Zealand on April2.

It was ostensibly activated but the data component was not and I was unable to use the internet, download my mail etc and presumed that the service had not commenced. I complained about this immediately and daily using MyVodafone application chat feature.

My complaint was not attended and data component was never activated. I used a local 'Spark' sim and paid handsomely for data usage. I presumed that the pack had not finally been activated and did not use my vodafone sim except perhaps inadvertently...
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — There are many, latest what I faced is in details below.

 Ashish Singh Konvict Rods on Apr 28, 2017
I applied for a 4g sim a month back then again i applied day before yesterday and then i got a call today from +[protected] asking me about my request to which i agreed and they asked for the time and address.. I gave them the same address and my office address as to call and can come to any address as they are nearby.. After waiting for hours i tried contacting on that number back but it said that it's a vodafone number which you can't call on.. Yet i opted to open the my vodafone app and chat to the help & support section.. Where they told me that the case is closed and as the reason it's written...
Complaint comments  Read comments Complaint category Telecommunications

Vodafone India — Vodafone moves pack activated without my concern

 vivekvelvan on Apr 28, 2017
I got below message from vodafone-
"hello! Mmovies pack is now active on your number, as requested. This service is valid till[protected] and a 30 days rental of rs.150 has been deducted. Your current balance post service activation is rs.46.45. To deactivate sms stop to or call 155223 (Toll free). To download free content click http://180.179.103.247/sub/?id=5277"

Even though i had not sent any message rs 150 were deducted from my balance. This is ridiculous.

Please take some strict action against vodafone. Please revert back my balance....
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — Sim card registration failed

 SomeshSharma19 on Apr 28, 2017
I am using this contact number from almost 4 years first in gurgaon and then i ported the same number to rohtak. But today around 2-3 hours back my phone lost connection and till now its not able to register into vodafone....
Complaint comments  Read comments Complaint category Telecommunications

Vodafone India — I have paid advance bill but Rs. 57.00 received bill

 Akhil Roy on Apr 28, 2017
Dear Sir,
i have already paid advance bill, but i have received Bill Rs. 57.00 .
I am convert my number postpaid to prepaid with advance paid bill amount Rs. 150.00.Please check & closed

Number: [protected]
E-mail: akhil17379@rediffmail.com...
Complaint comments  Read comments Complaint category Telecommunications

Vodafone India — Deactivating postpaid sim

 rama krishna865 on Apr 28, 2017
I have been trying to deactivate mobile number [protected] & relationship no: 66950292, from long time.
I have visited vodafone store directly but returned of no use.
I have emailed them many times for deactivation, instead of getting deactivated i am getting monthly bills again and again.
Mail communication has also done but of no use.
And today they have sent me a demand notice, for what purpose does you guys are working if you will not satisfy customer needs....
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — Improper billing, in spite of reminders issue still not resolved

 Pawan Sainani on Apr 28, 2017
I am one of the most genuine customers of vodafone since last 13 years, earlier it was bpl whatever the name was, i am using this number [protected] and i had never faced any issues with the company, there were some minor issues which were resolved.

Since last four months there have been repeated mistakes on their part and i have to write to them, call on their toll free number to get it resolved and this particular complain i am following up repeatedly since last 13/14 days basically since april 14th and till date they have not resolved my issue in spite of committing to resolve it...
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — Getting regular call - wrong no

 zerozero on Apr 28, 2017
Getting call from Pooja Finanace
They asking for Raj Kumar, who has taken loan from them.
I'm getting regular call from them and I clear that this is not Raj Kumar's No please don't call but they always harass me and as per them they can't do anything this no is registered with there systems. I told them I'll make police complaint they said ok do it. I'm using this no since 12 years.
Please help me i am really fed up with these calls.
I request you to take action ASAP.
Number is [protected], [protected], [protected]...
Complaint comments  Read comments Complaint category Loans

Vodafone — Block mobile number

 prakash pagadpalliwar on Apr 28, 2017
Dear,
Res/Sir,
I using vodafone survice(mob.no.[protected]) last 8 year .but i m loss my mobile phone with sim .
so please block my vodafone sim.

than you.m...
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — False promises, I am not using service but still getting bill

 nijju123 on Apr 28, 2017
I have VODAFONE 3G connection [protected] but since last few months I am not using it, I have been told to pay full amount i.e rs. 1900 for final settlement, I did but I am still getting bill although I am not using the service. I also got threatening calls from Vodafone, and the person (on this [protected]) who was earlier requesting me to pay the bill and promised that my connection will be discontinued after this is now behaving very roughly. Is this kind of customer service Vodafone is providing?...
Complaint comments  Read comments [1]Complaint category Telecommunications

Vodafone India — Reissue sim

 Kanavyan on Apr 28, 2017
[protected] dis nmbr could not b activate since 3dz, evrrytime same instruction from karolbagh vodafone store it ll activate wodin half an hour, but no response, business number datsy big problem, my complaint number [protected], i am fed up wid your service specialy karolbagh newdelhi store, i hope my issue ll resolve widin halfan hour, thanks Amit...
Complaint comments  Read comments Complaint category Products & Services

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