Vodafone India Customer Care
Vodafone Essar Ltd.
Customer satisfaction rating: 21%
Submit a Complaint
20763
COMPLAINTS

Vodafone India Customer Care

Vodafone Essar Ltd.

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Address
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
679
down
423
+91 98 2009 8200  (24x7 Support)
up
687
down
335

Additional info
Circle Head Office
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Near Mittal Industrial Estate, Andheri East, Mumbai 400059

Vodafone Complaints
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Nr Mittal Industrial Estate, Andheri East, Mumbai – 400059

Customer satisfaction rating
21%
Complaints
20763
Pending
441
Resolved
4101
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Vodafone India related photos (2129)

Vodafone India Complaints & Reviews

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Vodafone India — Postpaid bill

 Sravani tekupudi on Mar 24, 2017
My vodafone plan 325 but this month i got the bill rs.1200. Usually i get 450 but from last 2 months i am getting more bill. I contacted to customer care they told that some plan is activated. I told them to deactivate but they didn't.
So i called to customer care again and i told if i get bill like this i will change the network. And the very next day i got the bill as 1200. But usually i get the bill on 7th but this month i got on 10th.
I spoke with customer care they told that if you continue using this network then we will reduce the bill.

Should i pay the bill...
Complaint comments  Read comments Complaint category Unauthorized charges

Vodafone India — Glam world service

 Sourabh R on Mar 24, 2017
I dint activate glam world service but it deducted 21₹ if u refund me it's ok or else i put a case on you in consumer court......
Complaint comments  Read comments Complaint category Tax Services

Vodafone India — Payment done for disconnection of mobile nos; but disconnection not done;+91998063711 and +91758285200

 deepika_kashyap93 on Mar 24, 2017
Hi,

Hi my self deepika kashyap; presently i am living in jammu.
. I have complain against the disconnection of my two number +[protected] and +[protected].
As i applied for disconnection of these two connection from jammu center with outstanding payment done on 03/11/2016. But till now these two connection are still active.

And now i got court notice regarding the payment (As attached)

Kindly note : i left chandigarh in october - end and on that time i visit vodacare in chandigarh and they say you will apply for disconnection after the bill...
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — Being activated a plan without request

 Viki Cruzo on Mar 23, 2017
Im now activated 2 plans which i didnt request for...
Gaana khazana and VDS AJDESIBEATS...a total of 35+150 (180rs)is detucted...Do refund me back

Hello! Gaana Khazana pack is now active on your number, as requested.This service is valid till[protected] and a 7 days rental of Rs.35 has been deducted.Your current Balance post service activation is Rs.538.03.To deactivate SMS STOP to or call 155223(toll free).

Hello! VDS AJDESIBEATS pack is now active on your number, as requested.This service is valid till[protected] and a 30 days rental of Rs.150 has been deducted.Your...
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — VAS Activation

 Rohit Dhone on Mar 23, 2017
Hello! VDS DHGAMES pack is now active on your number, as requested.This service is valid till[protected] and a 30 days rental of Rs.150 has been deducted. But i havent place any request on record please i want my money back this has been second time u guys are stealing our money shame on you if u cant compete then shut off the brand dont steal....
Complaint comments  Read comments Complaint category Online Games

Vodafone — Pop up ads and about customer care

 rajesh6515 on Mar 23, 2017
On my num every packs are getting activated due to pop ads why dont u send a conformation message before activating them and why am i not able to speak with customer care....
Complaint comments  Read comments Complaint category Entertainment and Recreation

Vodafone India — DOTBOT auto deduction

 Dhurga Raghunath on Mar 23, 2017
This is to bring to your notice that you have deducted the charges for dotbot services from my existing balance more than once. I had raised a stop service request yesterday for the same, but today again the amount has been deducted. I really wonder what kind of service you provide. First of all deducting the charges for an unasked for service is the cheapest thing to do and despite raising a stop request again doing the same thing doesn't look good on your part. I demand my money back and expect no further inconveniences like this to happen....
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — VAS services

 kdmajethia on Mar 23, 2017
Even my number got charged for VAS four times in a period of 2 months. When asked it says i clicked somewhere. I am absolutely sure my internet connection was not active when it was charged (today 7:03 pm, even confirmed by myvodafone app). I was not even around my mobile device when it was charged. Can i have something which completely blocks VAS from my device? Even provide me details by which i can automatically initiate refund by deactivating VAS service within 24 hours like other service providers are providing....
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone Mobile Services Ltd — Wrong sim and false SMS

 Prabhat Kumar Mitra on Mar 23, 2017
Your Ideal Plaza at Kolkata has given a WRONG SIM for prepaid no [protected] on 14/03.2017 and has been sending False SMS for contacting 59059 but it says Your No is not registered in Network. Rcpt No KOL021C170314_29434095....
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — International sms charges add in my mobile number 9772744220

 Geeta Bachumal on Mar 23, 2017
Dear sir

i received my feb 2017 month bill in march 2017 and there was some charges showing for international SMS Charges and i had complain regarding for your local office at udaipur but now still they didnt give possitive response they told me that please pay your bill
charges is 5*32 160/- rs

so sir again i am requesting you please look this matter and kindly remove the charges
mob [protected] pospaid

regards
Indra Bachumal
[protected]...
Complaint comments  Read comments Complaint category Other

Vodafone India — Network coverage issues! (Poor signal strength)

 msathya82 on Mar 23, 2017
I am a vodafone customer for the past more than 6 years. Also, in my area (Melapulam, vellore district) more than 2, 500 people are using the vodafone network. Now a days vodafone is offering 3g/4g mobile network for their customers. But, we aren’t able to use 3g/4g network from my area. Even, 2g network also working very low speed. Pls solve this....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Vodafone India — Network

 mrinal1020 on Mar 23, 2017
I am using Vodafone number I was having network issue that in my locality there is very poor 3g network. I called customer care executive complaining about the problem, they told me that my locality is still a 2g network locality.

I mean is this serious that now all you giving 4g ads and u don't even provided 3g network.

The customer care didn't help me at all.

Contact: [protected]
Mail: mrinal1020@gmail.com...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Vodafone India — The contact number 9711774662

 rajput kaushal on Mar 23, 2017
Dear Sir/Mam
I wanted to know the name and address of this no [protected] because i'm getting many blank calls from this no and nobody speak when i pick the call the person on the other side of call used the very abusive and vulgar language When i complaint about the above number in Delhi police on dated 17/03/2017 the police officials try to make the call but he didn't pick the call and after some time he switched of his handset.
So i requested u to please provide me the complete address and name of user of above mentioned mobile number on my mail id .e.
(mail2kaushalpathi@gmail.com)
Complaint comments  Read comments Complaint category Insurance

Vodafone India — MConverge Fashion Portal@99

 mishivk on Mar 23, 2017
Since past few months Vodafone bill deducted 99/- MConverge Fashion Portal@99, which I never activated.
However, i never noticed it earlier. This time i observed my bill since i was confused why i am getting so much bill since past few months.
I never used any of this portal, how can i pay for this??
Do I need to go for consumer court for this or can solve the issue here?...
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — De-activation without intimation & further Port change rejection

 pravin shete on Mar 23, 2017
This is regarding the very pathetic service from Vodafone for me on below points & getting into for consumer forrum complain for action & harassment from Vodafone -

1. De-activation for pending payments for 1-2 months, 3 times deactivation done without intimation to customer/me though ready to pay the penalty for delay in payments.

2. Rude behavior by Vodafone gallery in-charge-Ms. Anita at Kalyan-West(Maharashtra) towards the activation & further payment settlement.

3. Change from corp. plan to personalized now but not able chage the port on various...
Complaint comments  Read comments Complaint category Telecommunications

Vodafone India — Vodafone recharge 18

 shivampandeyabvp on Mar 23, 2017
श्रीमान जी आप से निवेदन है कि Vodafone कंपनी दिन प्रतिदिन धोखाधड़ी कर रही है कई दिनों से हम 18 का रिचार्ज कराते हैं अपने मोबाइल में बट यह लगभग आधे घंटे बाद एक्टिवेट करते हैं और इसकी सिर्फ एक ही घंटा मान्यता होती है जब हम Vodafone केयर से बात करते हैं...
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — Vodafone sim no recharge

 Shivani Gujrat on Mar 23, 2017
Sir, maine ek vodafone ke number [protected] pr 210 ka recharge kiya pr recharge hua nhi or mere mobikwik wallet se 210 rupey bhi cut out ho gye recharge ki trans id- 54b034a9f9395201 ye hai ye recharge bhi maine 18 march ko kiya tha plz Sir, return my money in my mobikwik wallet....
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — Data plan for prepaid

 Kavita salvi on Mar 23, 2017
I have activated data plan which is 4g/3g.. Unlimited in 18rs... It was activated around 11:36and i did not get speed... I did not use data and it was on 2g speed.. And that was not working. Time is almost finishing... I am. Sending you snapshot. I got sms it will be activated in ten minutes.. Almost one he finishing and 4g /3g did not activated. And got sms that is following...
Hi! You have reached 50% of the data allowance on your internet pack. You still have 1800.00 secs. Check usage on myvodafone app (www.vodafone.in/b4) or dial *111*6*1#
Last night i activated.. And it was activated...
Complaint comments  Read comments Complaint category Internet Services

Vodafone India — Internet 3G/4G

 uttam gope on Mar 22, 2017
Pabramore, bankura, west bengal, india pin-722143
Latitude-23.560927
Longitude-87.020117

GPS Coordinates
23° 33' 39.3372'' N 87° 1' 12.4212'' E
I'm not getting 3g /4g net coverage...
Complaint comments  Read comments Complaint category Internet Services

Vodafone India — Vodafone follo pack activated without my confirmation and balance deducted

 siddesh harmalkar on Mar 22, 2017
The company sends me message saying that your follo pack is active and rs 35 has been deducted for the same.. now may I please know who activated this pack without my consent. I am surprised that a well now service provider like Vodafone chose such cheap methods of making money. I need you to update me about the issue as this time it cannot​be tolerated you may get back to me on [protected]...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

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