Vodafone India Complaints & Reviews

Dear executive,
I have a vodafone sim but i am not using my vodafone sim for internet as i have wi-fi facility, still my balance is getting exhausted by 4 paisa, 5 paisa every now and then. Overall a lot of balance has got exhausted. I am not demanding refund but i am requesting to please prevent this unfair deduction of balance. I hope vodafone services will provide me relief and won't let me to look for other forums like consumer court.

I have visited vodafone store in nov 2018 to upgrade sim from 3g to 4g. I have provided aadhaar card as identity and its same as during connection but executive told me name is not matching please port to postpaid after 3 months you can change to prepaid we have same plans as for prepaid and i agreed. Now to active the no it took almost 3-4 days then after 20 days i got bill of rs 243.11 again after 21 days i got bill of rs. 470 and then again 499.44. Now they have stopped phone services. Don't know weather vodafone executives are liar for their benifits or vodafone is providing such costly services as compared to others really disappointed. Finally i have decided port to other some other services if they will not resolve the issue. I have to pay almost rs.1500 within 3 months from activation without any reason

This is to bring to your notice that i've been overcharged in my bill for dec-january bill no. 15imh[protected] with bill amount of rs. 13, 838.04!!

I would like to mention that i have been wrongly charged for international roaming as i havent made any calls in my knowledge as we have only used free wifi facility provided by the hotel during my entire stay for a week...

Hi Team,

I tried to recharge Rs.154 plan from vodafone website. its deducted from my account but its not credited to my number..

Please check and let me know.. please find the details below..

Reference number:[protected]
Mobile number:[protected]
Recharge: Rs. 154
Deducted from my hdfc netbanking

Thanks,
Anjani kumar

I have recharged my vodafone mobile no [protected] of rs.199 on 30.01.2019 but it was not successful so again i have recharged with same amount and it was successful then. But very next day i received the message that my mobile rechrge is successful of rs. 199. And my account also debited twice. Now the problem is my validity priod is showing only for 28 day. So what about another recharge? Where my validity period and data pack will be getting carry forward or it will laps after 28 days? Is there any way to reverse back the amount in my account?
Please clarify and do the needful at earlist. My both reference id as below:
Ref no. Onr[protected] on 30.01.2019
Ref no. Onr[protected] on 31.01.2019

Respected sir/madam,

i paid all due amount for outstanding bill against my vodafone no - [protected]. Now at this time i want to transfer post paid to prepaid. But this time vodafone company not transfer post paid to prepaid paid sim of this no - [protected] .

As this position please help me this matter .

Regards
partha roy
91-[protected]
kolkata

I have already ask to help me for this purpose but no serious process done by your side. I need to know that what the hell you all doing. Am i bound to pay 230 or 240 to you just because i am using your service? Please this is my last request to process my request.
Although i don't have any vodaphone store in my pin code (713409) is this possible to travel 60km from my location? If i have to then give me the cost of travel and my one day salary.

I am trying to port my vodafone number which i am using since last october to docomo and for doing so i send the msg (Port [protected]) to receive my code but everytime i am sending the message i am getting a reply like ”hello! The number you are requesting for porting is allocated for our internal purposes. Hence please contact our customer care for further details” and so accordingly i contact the customer number several times and everytime they told that wait for few hours it will be done but in reality nothing is being done. I want to change my network but the vodafone is not allowing me to do so i want to register a complain against vodafone for not allowing me to port my number although according to the new govt. Rule mobile number portability is applied all over india. Please inquire and take action accordingly.

My vodafone prepaid number as below, has been deactivated due to non use.. I want immediate reactivation of the same.
I am an aged ailing female citizen of india. Currently at kolkata-700008 region. But local vodafone stores are not helping me.
Kindly do the needful.
Thank you,
Sarbani halder
Deactivated vodafone number - [protected]
Alternate number - [protected]

I have taken insurance for iphonex and i met with an accident and my phone screen damaged. I submitted all my documents and now my claim is rejected without any reason. There is no transparency, no updates, they just decide abruptly and reject the claim. Is this for what i have been paying insurance premium monthly to vodafone.

Date of the incident was 21-jan and the same day i raised a claim and started the process of document submission, today i check the status and see the claim is rejected and the details have been sent in email however i have not received any email stating the reason for rejection.

I booked a complaint regarding direct deduct rs. 24 for validity extend without prior information if you do not recharge than we deduct rs.24 from your existing balance as per vodafone service request number is [protected].

My validity expired on 28 jan 2019 but company deduct rs. 24 at midnigt near about 3 or am on 29 jan 2019.
But comany not give me a message for deduction. If i not recharge the validity on 28.01.19 upto 2400 hrs.

Dear sir,

We are getting vulgar calls from the no [protected]. It seems that the number is misused and not in his name. The person is calling us for having sex. My wife is receiving calls from this number since yesterday and he id continuously calling and send sms. I my self called him and he accepts that the number is not in his name and he has many such numbers being continuously called for having sex every day. Request to check and block this number

I changed my vodafone connection from postpaid to prepaid and recharged rs 199 yesterday. However, the amount did not get credited to my vodafone number and my number is still inactive due to no recharge. Network is available on the sim but i am unable to make phone calls.

All details mentioned in attachment.

Request to immediately activate the vodafone number.

I wanted to port my vf so i tried sending port to 1900 with sufficient balance and an internal error was shown. Then i contacted vf cs and told them about the issue. They denied blocking and said that i need to activate their plan to send an sms. So i recharged again with a plan of validity 1-day which included unlimited calls, 100 sms and 100 mb data, i got the message that the same has been activated. But still i couldn't use any services.
So i called cs again and they told me to wait 1 hour. After that my services were still not activated,
Also the most illegal thing they blocked me from talking to cs executive. Whenever i opt for talk to an executive they take me back to previous menu.
Now the day is over and my pack and i still couldn't send port to 1900. This is clearly a fraudulent technique from stopping me from porting. Please look in this matter.

Vodafone have charged me 18k against international roaming without me activating of the same and i was at uttar pradesh - nepal border, still they charged for international roaming even i didn't cross the border. And when i visited thailand and apply for international roaming by paying charges, then they was no network in thailand even they told me that i have no problem there as they provide the services for thailand. But in this case they started roaming even without any alert for even not crossing the border.
And this is not the first time i have been over charged or charged without any reason.

I was travelling to Dubai from the 23rd to the 30th of Dec 2018. Prior to departing for the trip, I had activated iRoamfree 2500 as a 7 day package through the My Vodafone app. This has been verified by your Vodafone Customer Care executives.

From the time I landed in Dubai to the time I returned, I was unable to latch onto any network. I never received service, and my phone constantly showed 'No Service'. With the help of hotel WIFI I had multiple chats with vodafone customer care. They infact admitted that they are facing some issue with international roaming services. I followed up regularly on the chat, but they kept mentioning we are trying.

I was aware that I need to remove my SIM, restart my phone, manually select the network etc, and in spite of trying all the troubleshooting methods, I was unable to get access to any network. This can also be verified due to the lack of incoming and outgoing calls from the 23rd to the 30th of Dec 2018.

Immediately on my arrival in India, I lodged a complaint with Vodafone. Despite this, I was billed INR2500 + taxes for the iRoamfree package. Vodafone is expecting me to pay for services not rendered, is a bit ridiculous. As a matter of principle, I refuse to pay for the poor network, tech, as well as (no) support received from Vodafone.

Please help i have purchase a sarre.. But we are not reliever that wrongly delivered a suit. So.. Please replace it.. Or. We refund my payment. As soon as possible for this.. Please please help them. So.. As soon to be fast as possibe so kindly grant me. Please help. Them...... Ty

Hi, i have a postpaid connection of voda. I need hardcopy of it to submit in my office and i regularly mailed to voda call them upto appellant dept. But still not solution is come. As well as they advice me for and denied the services. So, please take a strict and quick action on it. My number is [protected]. And if they have no resolution on it then tell

Vodafone had very costly postpaid plans and i was using for last 3 years, now when i got to know the better plan for prepaid, so i changed my vodafone to postpaid to prepaid.
Now i facing too much issue with the network and internet data.
Lots of time my call was disconnected and not getting network for around hours period.
Why this type of bad service vodafone providing for prepaid customers?
All should be the same and will provide the same services.

My vodafone number [protected]. I request my mobile number port. But no help to costumer care service. My mobile number out going and incoming call disconnect.[protected].[protected] my mobile phone recharge rs 35/-. Plz help my mobile service.