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Vodafone India Complaints & Reviews

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Last updated Mar 28, 2024
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Vodafone India reviews & complaints page 265

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V
Vijay Vishnu Sonone
from Nanded, Maharashtra
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wrongly payment other mobile no. I am completing 8 to 10 times but not resolved

Address:Yavatmal, Maharashtra, 445203
Website:[email protected], [email protected], [email protected]

Payment online receipl1t

Dear customer,

You have successfully paid your postpaid bill. Your account will be updated in 30 mins.

The details of your transaction are below. Kindly quote your transaction id for future

Communications.

Transaction id - [protected]

Account id[protected]

Vodafone mobile no - [protected]

Payment...
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S
sharmila96264
from Namakkal, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

message not sent, conference call not connected

Address:635126

Respected sir,
I made recharged my number with a special offer of rs.399 but for past few days i have been facing some issues i have mentioned below,

— sms are not sent from my number for past two days.
— unable to connect conference calls.

Please do check for the issues and solve it as soon as possible.
This is my vodafone number:
Ph no: [protected]...
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G
Goutam 23
from Kolkata, West Bengal
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postpaid bill

Address:New Delhi, Delhi, 110019

Hi,
I am using vodafone [postpaid] number since 2013 and everytime i face problem from miscellaneous charges from last 12 months. I am requesting for stop this (Every month i have called customer care for this. But they have not solutions for this). Company is not listening.

Bill - november 2018

One time charges 0.00
+ monthly charges 299.00
Usage charges 0.00
Call charges 0.00br...
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S
Somysaini
from New Delhi, Delhi
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wrong charges for video call in bill

Address:122001

Hello dear,

I sunil saini having vodafone no [protected] using since 2010. I got my nov bill and i saw that there is 12 rupee charges for video call and there is no details mentioned for charges. I just want to know about the charges. Where i can use social apps then why i'll use direct video call. Even my mobile hasn't any options for direct video call. So my concern is that i just want to know about video call charges. If...
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Address:844122

Hi
I have [protected] mobile no, i came in usa and i am trying to get network on my mobile, but i am not getting, then i call to vodafone customer care so many time but they are not able to resolve the issue or they are not willing to do. I have call nodal officer also they are always saying we are working on this on priority but actually they are not doing anything....
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D
Dhillon Sheetal
from New Delhi, Delhi
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security deposit refund!!!

Dear sir

Kindly refund me the 1000 rupees deposit made to vodafone on[protected]. Security id being[protected].
Name - sheetal dhillon. I am waiting for a few months for the 1000 rupee cheque and i have not recieved it.

Kindly do not make me take police action against the company. You r also liable to pay me 10% interest after a period of 60 days has passed. (Which has passed). Kindly revert back asapbr...
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S
Sushil yv
from Chandausi, Uttar Pradesh
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any plan activity on my number without my permission

Address:271313

Before one week my sim balance is 381 rupees. But two or three time i found any plan already activated on my number without my permission and i loss my sim balance. So i want pl deposit my balance return as per compansation to maintain 381 rupees.
I hope this activity will not be done again from vodafone side, otherwise i will not continue as customer of vodafone....
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B
Baluram Dalmia
from Surat, Gujarat
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number suspend and over charged

Address:Surat, Gujarat, 394210

I convert my vodafone number from prepaid to postpaid at vodafone store, ring road, surat on 28th nov 2018. They take rs.300 from me and told me that rs.200 is deposit and 100 will be adjust on 1st bill. They don't told me about any activation charges. I asked them regarding charges from pre to post but they told that there is no other charges. I asked them to active rs.399 rental plan. They told number will be activated within 4hrs. Number...
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A
Amolika 02
from Mumbai, Maharashtra
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portability out

Address:Mumbai City, Maharashtra, 400030
Website:Vodafone

Sir, i have applied for porting out my mobile [protected] to airtel and given all the documents. My engagment with vodafone as a sp was individual but later joined a chitpavan foundation - mumbai which is social and cultural organisation who had a cug benefits. I gave their noc but yoiur team is not accepting it but repetaedly asking for the name of the employer etc. I clarified that i am a housewife and not an employee but they are unable...
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S
Sarita Dbritto
from Mumbai, Maharashtra
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outgoing call barred without justification

Address:400066
Website:Vodafone

Hi,
We have 5 vodafone connections in our family, 3 prepaid and 2 postpaid. All the prepaid connections had 1000+ rs. Balance and the pans selected did not have any expiry. Suddenly we get the notice of outgoing call barring from certain date.
This is rediculous customer service. I[censored]sers have balance on their account why should their facilities be barred. Vodafone is a provider of service and has good reputation. They should...
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R
Reddy Sekhar B
from Hyderabad, Telangana
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unable to send messages

Address:Rangareddy, Andhra Pradesh, 500072

I was able to send messages to all contacts prior to last week. But from last 6 days i was not able to send any messages to any contact. I've unlimited package and i've additional balance too.

I've called customer care executives 3 times. Every time am receiving different solutions but none of them are working.

I need this to be resolved asap....
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D
dhruv vaishnav
from Mumbai, Maharashtra
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my number has been blocked for outgoing calls

Address:Mumbai City, Maharashtra, 40008

Vodafone and airtel have blocked my number from outgoing calls eventhough i have more than 200/- balance in it.

If this move is not as per trai rules, it needs to be revoked and vodafone, airtel and idea should be fined for this move.

If trai is aware of this rule, it should be notified to customers via newspaper or social media. Telecom companies coming with rules to profit their company and looting customers...
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M
Manohara Rao
from Kakinada, Andhra Pradesh
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deactivation of my cell phone no:9765832289

Address:Mumbai City, Maharashtra, 400013
Website:www.vodafone.com

My cellphone no:[protected] deactivated due to non usage. I took this connection in Bhusawal, Maharashtra. So i contacted and submitted all the docs in Vodafone store in Bhusawal during June.2018. They said it will take 1 to 3 months but not yet activated. I contacted many times but no use. Then I contacted Vodafone store in Kakinada, Andra Pradesh since I moved from to Kakinada, AP. They directed me to write a mail to vodafone corporate which...
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L
leena palav
from Mumbai, Maharashtra
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bill payment of nov 2018

Address:Mumbai City, Maharashtra, 400028

I had paid the bill already for the number [protected] for month Nov 2018. Still I am getting message to pay the bill.
I tried to connect with Vodafone on mail with payment details.
1St time I got reply that bill has been paid already, person will inform concern team. But still I facing same issue. I also tried to reach on mail but now no reply from vodafone

Please resolve this....
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D
darshan91
from Vasai-Virar, Maharashtra
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excess billing due to international data usage

Address:Mumbai City, Maharashtra, 400067

Hi, even my dad have been fraudently charged 2, 01, 884 rs by vodafone for data roaming while he was at bahrain airport for merely half an hour. He was not informed by vodafone executive during activation of ir pack of 3500 that this pack will not work in bahrain.
Moreover my data limit was of only 19000 then why dint they cut the connection when it exceded the limit. They didnot evn send any intimation regarding the usage while he...
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A
Ased Bin Umer
from Bengaluru, Karnataka
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worst customer service for postpaid customers

Address:Malappuram, Kerala, 679321

I took a vodafone postpaid sim and after two months due to network issues i requested them to disconnect the connection. then they said you have to wait 3 months after activation to disconnect the connection. then after 3 months i requested them, then they said you have to say it between 21st and 30th of the month to disconnect the connection. After that i didn't paid the bill, so thier executive called me and said me about the bill, then...
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R
Rajdeepmittal
from Bharatpur, Rajasthan
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for deactivating my postpaid connection 8094651666

Address:321001

Dear sir/madam,
I am dr rajdeep mittal, from bharatpur, rajasthan. I had taken vodafone government plan of monthly rental of rs 110/-. And but after 4-5 months vodafone had changed plan without my consent to rental 249/- monthly. And when i talked to them they had told that the plan you had taken is not in existence now. When i talked to your costumer care in june 2018 vodafone had barred my outgoing services from june 2018 because...
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G
Gunjan Sharmadfgfdg
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mobile insurance claim declined

I am using vodafone red plan (499) which provide me mobile insurance.
They promised me to give mobile insurance so i opted this plan.
For mobile insurance they are charging me rs 100 + taxes per month.

While installing mobile shield software it scanned my device for every possible defects and issued me a certificate for mobile insurance.

It has been 11 months since i am using this postpaid plan...
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D
Debarpita Pande
from Kolkata, West Bengal
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disconnection of my incoming and outgoing calls

Address:Kolkata, West Bengal, 700074

My incoming and outgoing call services are disconnected by vodafone suddenly and i am harassed even when i have recharged my account with around 50 rupees. I have written an email which they did not bother to respond and along with that they have worthless people sitting in their customer help centre which should rather be renames as customer harassment centre.
This is fraud and being a lawyer myself, i shall approach the consumer...
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A
Azam Karnik
from Mumbai, Maharashtra
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active service plan expires.

Address:Thane, Maharashtra, 400601

I had made a recharge of rs. 509 for my vodafone no. [protected]. It’s validity is to be for 3 months, that’s what the scheme is.. I get a message today i. E.in a month of its activity that it is expired and i will be charged now. This is harassment. My time and eventually money is going to be wasted if this is not resolved by the company taking cogizance and getting this rectified. If necessary i will take it even further.
br...
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