Vodafone India Complaints & Reviews

Incoming calls are barred and full balance deducted every 28 days. I am not making any calls but my balance becomes zero after 28 days automatically. Incoming calls are barred after 38 days which is against trai rules. This is happening for the past 2 months. Incoming calls should not get barred automatically after 38 days & balance should not get deducted after 28 days....

Dear sirs,
Vodafoneidea has unjustly bared my outgoing calls stating that i have not cleared previous network operatos bill. I had already mailed all details to them on 6th dec. Which is as under
"further to my mail dated 6th dec regarding the payment for unjust bill raised by airtel while purposely delaying the porting. I am hereby giving you the porting numbers am363412 valid till 10.10.2018 and am431569 valid till 26.10.2018. The first posting request was purposely delayed stating technical reasons and therefore we had to raise another port request. During this delay they have raised invoice which is unjustified. We had already payed extra rs 60 towards the processing days of port request. Please find attached rs300/- towards the monthly bill of rs239/- and rs61 extra towards the processing of porting.
Delaying of porting by airtel was totally on purpose and unjustified."

I also wish to raise complaint against airtel for purposely delaying the porting which was raised within adequate billing cycle days remaining. We had to raise porting number twice. Second time also they agreed on porting after much delay. The reason for delay being no network in santacruz west area in lic office on sv road. We followed up this issue for a year but it was not solved so we ported out
Yours sincerely,
Hina shukla
[protected]

Respected sir,

I would like to inform you that i had made a recharge of rs.10 on 04.12.2018 and rs.35 on 05.12.2018. But unusually amount debited by vodafone and my current balance is showing negetive balance of rs.25.19. I had already submitted complain to vodafone customer care, but till date that is not reversed / refunded to my account balance. So i am unable to make any calls as well as sms. I had recharged for taking service of outgoing calls and sms. But i am unable to make any calls and sms, due to wrong amount debited by vodafone. I request you to take action against vodafone mobile service provider. So that it can not charge any other indian citizens / customer for unusual service charges or debit amount from credit balance or debit against zero balance.

That is issuing in my mind a question :-
How can a mobile service provider debit amount, if there is no credit balance?

Please provide justice for my financial and metal harrasement by vodafone.

Regards,

Manish udawat

Address : -
C/o sundarlal dungarwal
15-new shanti nagar,
Hiran magri sector no. - 3,
Udaipur - 313002 (Raj.) india

Mobile number :[protected]
My email id : [protected]@gmail.com

I am not the intended recipient, and receiving e-mails regularly from ashish kumar (Cocp. [protected]@vodafoneidea.com)

Kindly remove my e-mail from this mailing list.

I am an individual not a corporate customer.

#copy of mail#

From: delhi sme collection support
Sent: friday, december 21, 2018 9:49 am
To: sachinsrivastava. [protected]@hotmail.com; [protected]@hotmail.com; sheetal. [protected]@hotmail.com; [protected]@piconet.in
Subject: vodafone payment reminder-unique spraytech engineers

Dear subscriber,

Greetings from vodafone!

Thank you for your continued support in us and in our relationship.
It's a privilege to have you as a valued customer and a pleasure for us
To provide you with the best of services.

Your total outstanding bill dated 11/28/2018 is rs 6259 which was due on
11/16/2018 against unique spraytech engineers

You are requested to make the payment immediately.

In case, you have already paid the mentioned amount then would request
You to please share the payment details, if you have already paid please
Ignore this mail.

We're committed to providing you and all our customers with the best
Content with seamless effort and to ensure that, we request our
Customers to be prompt in their monthly payments.

In case of any queries or clarifications, please contact ashish kumar

Email id : cocp. [protected]@vodafoneidea.com

Regard's
Ashish kumar

This e-mail (Including any attachments) may contain confidential and/or legally privileged information and is meant for the intended recipient (S) only. If you have received this e-mail in error and are not the intended recipient/s, kindly delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be construed unlawful. Internet communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or may contain viruses. Vodafone idea limited does not accept any liability for any errors, omissions, viruses or computer shutdown (S) or any kind of disruption/denial of services if any experienced by any recipient as a result of this e-mail.

I was using [protected] with vodafone from a long time which was a prepaid sim. My sim got damaged and i went to the nearest vodafone store to get a replacement sim for it. Due to the unavailability of the sim with them, i was forced to shift to vodafone postpaid services due to urgency. I had my flight for bengaluru next day so i chose postpaid as only postpaid sim were available at that time. I came to bengaluru and within a week my number was suspended without any prior notice. I went to the nearest vodafone store in vijayanagar (Bengaluru). After waiting for a long time, they addressed me and said that another number [protected] was running on my name for one year and it has some billing issues that i need to clear before any help can be given for my current number [protected]. Without my knowledge and consent, a number was running for one year and was billed by vodafone. How is it possible? I wasn't even aware that a number was being run in the past on my name. I asked them to help me in this situation but they declined and said that they can not do anything because it is haryana circle sim. I convinced them to talk to haryana circle as being a customer of vodafone, for me vodafone is one and how does it matter which circle i'm currently in? It is absurd as if one person has a native circle sim and he is working in another circle, how can he communicate? I'm a citizen of india and it doesn't matter which state i'm in. So, i was adviced by the store to contact them after a week as they have mailed the haryana circle for the same. I waited for a week and then for a month and now it is almost 3 months it has not been resolved. I called the vodafone store guy and he told me that nothing can be done as i need to pay for a number which without my consent got activated and without my knowledge was being run for one year. I was also told that my number [protected] will be permanently barred on 27 december if i don't get it activated that too only by paying the bill for [protected].
Kindly resolve this problem as soon as possible.
Thank you.
Puneet sangwan

Date of incident: 19-dec-2018
Compliant number : [protected]

I am using vodafone (Hutch) from past 10 years. My unlimited and data pack got expired on 18th dec 2018. I called customer care on 16th dec 2018 around 5:45 pm. We have discussed about plans, i asked one plan rs 597 (About unlimted and data pack) and she communicated me daily will get 10 gb of data with rs597 based on her input i have recharged my number with rs 597 but till april 7th we will get 10gb only it is updating in my vodafone app. I really felt bad. If we want you can check recorded conversations. Even i have saved and recorded conversation with vodafone staff

How come you are connecting our calls to vodafone customer trainees without knowing about plans and without giving proper knowledge training.

I have met vodafone customer care and raised my concern they have taken my complaint. Please find my complaint number [protected] and do needful. Wishing you positive response from your side.

I've uploaded the photos contains bank info and mobile unknowingly, requested for removal of these personal info but customer operator replied its not possible to remove complaint. I've requested to remove photos not the complaint.

Im receiving unsolicited call as soon as i posted complaint on website.

I request to help in removing uploaded photos....

I have vodaphon ph no . The no is [protected]. I want port code on this no. I try to send message for port code but message not send on my phone. I complain so many times on 198. But they registered Complain but no response.i need port code to port my phone no.
I don't no how to I get. Vodafone company costumer services tell me tacnicali problems.

Sir, for your kind information I have no unbilled usage of last month because I have no due payment . I have paid my last month 's bill on 28/11/2018 and also I have paid extra seven rupees. But again and again you are sending me reminder mail and message and calling me for paying the bill whereas due date of my bill payment is 2nd January . Today afternoon I have lodged the complaint. Today evening i have got call from [protected] six times and saying that I have lodged the complaint regarding bill payment and if I don't link my vodafone number to my bank account my Sim shall be locked. Even after paying the bill you lock my Sim so what can I do? This is one kind of harrasment. But I will not link my mobile number with my bank account number.If you don't dissolve this problem and lock or disconnect my Sim I shall put the case on consumer forum against vodafone service provider because I have money receipt of payment .
Indrani Chakraborty

Sms sending facility stopped

Ramchandra kamulkar
To appellate. Mah
17 minutes agodetails
My vodafone number is [protected]. The sms ng facility on my mobile number is stopped from 3/11/2018. I have complained about it to vodafone more 2 times but my complain has not been resolved. If my sms sending facility is not started immediately, i will port from vodafone to another network. I will wait for 24 hours, after that i am not going to waste time complaing about sms service denial. I will immediately start porting process. If porting is denied then i will simply throw away vodafone sim and buy another sim from airtel, jio, or bsnl (All these operators provide good coverage in my area).
This is my final complaint to vodafone. If my sms sending facility is not started within 24 hours, i am done with your service.

Hello sir
I have more than 7 Rs. In my vodafone sim contact no. [protected] but still i qm uble to send message to 1900 for porting request. I am trying to send tge message from last 4-5 days but all my efforts gone waste. I am also trying to register my complaint through 198 helpline no. but there offers are being described and call is not transferring to their customer service representative. Therefore i request you to please help me to get out of the issue.

Since last 5 days my vodafone incoming and outgoing calls stopped.
On 3rd dec 2018 received sms saying "pay minimum rs 35 or more other wise outgoing call will be stooped 10.12.2018. On 14th my outgoing calls stopped.
On 16th my incoming calls also stopped

Regards,

Harimohan jalebichore

Address:
Parijat flat no 2,
H. F. Society road, (Beside mangalya hall)
Jogeshwari (East)
Mumbai – 400 060.
[protected]

Dear subscriber,
In the bill of this month it is showing that my previous month's bill is due. But on 28th november, 2018 i have submitted the bill of previous month, but why it is showing as due bill? Please take the necessary step as soon as possible. I am sending the money receipt of bill
Thaking you
Indrani chakraborty
Mobile no - [protected]

Hi i am surendar.
I am vodafone customer and i am using postpaid user for more than 2 years, however, they have offered me amazon prime subscription for 1 year for free. Which i dint get yet. They provided me options like vodafone play app and all options, however, i am not able to avail that service. When i call them, all i get is, your service is already activated, but when i come to amazon account, they are asking me to pay 1000rs.

My mob no is [protected]
As per previous complaint of postpaid to prepaid migration it does not process by your mini store man and your company. I paid previous month bill, but i dont want postpaid connection and your company and store man does fraud with meand can not process my request. So i requested porting facility i am getting message from other network that your porting request is send vodafone operator. But your company does not process my request.
I want to process my request o[censored]nique porting code:vz169327
You must have take on acion on this. Because porting facility giving customer by govt of india and all telecom company.
Attachment :

Vodafine has fraud recharges as these people don't have guts to earn their daily income and now you become hungry greedy beggars to loot the customers on monthly basis. If this is the way you treat the customers then that is not so far when you will loose all the customers and then you have to sit on the roads wearing torn clothes with a big katora in your hand for earning your money. Really shame on you greedy hungry people to loot the customers and make fraud with them. You people are really very low poor mentality sick people.

Customer care is not available to talk with executive every time i n my mobile it seen 4g symbol but it gives 2g speed only its biggest cheating to customers please return my 399 rs to my account i want to change vodafone to another network its INDIA'S MOST WORST NETWORK even customer care also not maintaining in india custome care execuitives also afraid to talk with customers if vodafone is genune company in india talk with me [protected]

I am using vodafone sim since around 10 years and my outgoing service was stoped on dec 2, 2018 and incoming service was stoped on dec 16.2018. But, on 17th dec vodafone automaticaly renews the service and deducts around 50+ rupees from my prepaid sim. There was no prior information given to me about this and don't know which pack they had activated for 28 days.

Do you have any explanation for this?

Hi,

I am using vodafone no. [protected] from more 8 years & paying my bill on time without any issue.

Few months back i submitted a request to change the plan from postpaid to prepaid & submit all the required documents in karolbagh metro station vodafone store.

Same day i received a call from concern team & he/executive said me “use this connection as a postpaid & in future your bill will not be generated more than rs. 40” he also said me, “we will adjust the same from at our end”. He also give me the some waiver.

Now you are sending messages & calling me pay rs. 1000/- because uses of internet but i never use internet from this sim card.

If you required i can give you my other vodafone number which i am using 10 years as a postpaid and –paying amount on time.

Now you are cheating me…. Check you call recording & confirm me & check my details & conversation with you also.

Check your records & call me

Thanks & regards,
Deepak singh
[protected] (Vodafone postpaid)
[protected] (Vodafone postpaid)

Dear Sir,
iam not satisfy with your Internet Network
Coverage n Data Packs...Hence, i thought to move to Airtel...then i have started
to send SMS to 1900 for Porting...
but, iam not able to send only for 1900... "message Could not sent" is showing...tried 10 time...
by speking to Custmer care for solution...they keep giving non sense / irrilavent solutions: -

1.i did not recharged my mobile, as for as company rules so outgoing SMS barred...but monthly iam recharging
my mobile not less than 150Rs.
2. i suppose to change message centre no.- did the same but no result...
3. i have to change the handset - tried but no result...

moreover the Custmoer care representatives not available for 3 days, n they are are not giving a chance to spk ...
Plz help me...