Claimed

Vodafone India Complaints & Reviews

1.8
Last updated Apr 28, 2024
Complaints 27109
Resolved
9560
Unresolved
17549
Quick Links
Statistics
Share
Contacts

File a complaint to Vodafone India

Having problems with Vodafone India?

File a complaint and get it resolved by Vodafone India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Vodafone India
Customer Service Contacts

Vodafone India Phone Numbers

Phone
+91 98 2009 8200
963
526
+91 22 7171 5000
890
568

Vodafone India Website

Vodafone India Head Office Address

Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

Vodafone India reviews & complaints page 267

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Baiju44
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone services

Address:Thane, Maharashtra, 401107

Every time i make an outgoing call, i have to listen to their advertisement. It's really annoying when i have to make an emergency call and even without that i don't want to listen to any of their offers and they are forcing to make us hear it. I have an unlimited calling plan so there is no question of low or no balance. Vodafone guys you better listen here, else i am gonna sue you guys and you bet there are millions other user like this...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rinki Raizada Dhillon
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

international roaming charges

Hi,

I just spoke to your customer care centre. I was to travel to london on 22nd oct 2018 - i called your helpdesk on 18th oct asking to activate my 10 day ir pack from 22nd oct. My ir pack was activated at 1:12 am on 21st oct. I immediately called your helpdesk to inform that my trip to uk was cancelled and if they could please deactivate the ir pack. I received a deactivation message at 8:06 am. Your customer care executive...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chhoturaj
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sms not receiving/sending from my mob no: 7282074048

Dear sir/madam

This is inform to all of you that on[protected], i talked with my problem regarding sms not receiving/sending from my mob no:-[protected].

Your executive assured on[protected], that this problem will be resolved within 4 hours.
But till now my problem is not resolved from your end

Hence request all of you to kindly understand the urgency of matter & resolve this issues immediately.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
sathakkathulla SHEIK MOHAIDEEN
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sold postpaid sim not explaining about prepaid or postpaid

Address:600015

Got a sim for free on street side stall in chennai saidapet near railway station, the seller didn't explain about the sim type (Post paid or prepaid) instead told the benefits like 2 months free data and calling.

After using 1 month, got a bill amount 375 rs. I stopped using the sim and vodafone also stop servicing it after 10 days (Approx).

Again the collection agents are calling me and asking to pay the money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anmol_Gupta
from Sirsa, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false promises of restoration and activation of my previous postpaid plan

Address:Ghaziabad, Uttar Pradesh, 201014

Hi, i'm a vodafone india postpaid customer from 2010. I've been using the same plan since the date i joined the service provider. I was being charged as a rent an amount of 596 inr annually.
Now suddenly they change my plan without my consent and they start charging me inr 298 per month. When i tried to contact them about the change of plan, they tell me that your previous plan would be restored. I pay them 596 inr on the basis of...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yogesh1000008
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing call validity expires

Address:New Delhi, Delhi, 110085

Hi, i have sufficient balance in my vodofone account, but still received a message stating, outgoing validity expires. And now infact it got stopped and am not able to make any call.

Can somebody help me understand, how come the lifetime validity be expired? This is really pathetic and worst service i could think of. Simply company is making fool of public....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hserus85
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

postpaid to prepaid

Address:Chennai, Tamil Nadu, 600071

I have decided to convert my postpaid number to prepaid and visited avadi vodafone store on 24th of nov (Arundhatipalaiyam, avadi, tamil nadu 600071).

I was asked to pay my outstanding amount and rental amount up to dec 03rd - rs.439 and rs. 178 for prepaid sim activation. I have paid all the due amount and conversion fee and submitted all my proofs for the prepaid sim activation. I got the new prepaid sim card and i was informed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Azizuddin Surkhi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service expired

Address:560017

I brought this 2 sim which had life time validity, and now why my services showing as expired.
If you are not able to fulfill customer service then why are you selling sim or running business on false promises.
Incoming and outgoing calls are blocked on both sims.
This is ridiculous, please have this resolved asap or i will port my number.
[protected]
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AMIT500
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

liar cheater fraud services

Really shame on you people for doing fraud with the customers as you people don't have guts to earn your income. Instead you people become greesy hungry fellows to eat the benefits of rhe customers. If this is the way you people treat the customers then that day is not so far when you will lose the business. Now you people become greedy by eating the money every month. If you have little bit shame and little bit self respect and respect for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
Walty
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted sms being sent to me at midnight.

Address:Belgaum, Karnataka, 591302
Website:vodafone service

What is this madness. Has vodafone gone mad??? Sending sms to clients at midnight and this is not the first time. Vodafone should first learn basic courtesy and manners and know when to send sms or calls.

Sms sent to my phone with no subject at 2.48 am. Date sent 12/09/2018

Please send me a clarification as to why sms are sent when i am deep asleep. Phone service is meant for the convenience of the customer and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aditya Ray1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my balance is getting eroded without any valid description of charge/deduction

Address:Mumbai City, Maharashtra, 400101
Website:vodafone.in

Last few times, i have been discovering that my balance is getting removed without any valid reasons. I had recharged on 20th oct, 2018, rs. 204, giving my phone balance to rs. 260. Suddenly, i discover that my balance is negative and my outgoing is blocked. When i try to get details of deductions, those details are never made available. If vodafone continues this practice, i will have no other option but to migrate to another service provider....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hemant K Parmar
from Valsad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing & incoming barred

Address:Valsad, Gujarat, 396001

Dear sir,
I am a customer of vodafone india prepaid (Gujarat). My number is [protected]. Many time ago i have recharged with a life time validity.
But recently my outgoing calls are barred & incoming will also barred from 21 dec 18. I am receiving sms from vodafone that you have to recharge for every month to active your connection. I called to 198 for my complaint but customer executive told me that i have to recharge with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Karishma Sukhija
from Doiwala, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

services provided

Address:Dehradun, Uttarakhand, 248001

This is to inform you that from past 6 months i have been asking vodafone customer care to deactivate my extra services but there is no application to it. You have a really bad staff right now i received a message stating my vodafone health service is activated. When i haven't activated it. Every month i have to call for a refund. Every month i call they say we have putten your complaint but next month its the same. My no. Is [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandana Girish
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing validity

Address:560064

I have a balance of 82.22 rs in my vodafone number provided below, but not able to do any outgoing calls, as the message says "outgoing validity expired". Please do the needful.. I do have enough balance to make an outgoing call, they did not even inform about the validity thing through any means.
Thanking you
Chandana
Vodafone no.- [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhoj kumar Sanmbhy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

validity

Address:Mumbai City, Maharashtra, 400614

A few years back i had paid a few thousand rupees around rs 3500 for life time validity, so the msg i used to get was service validity till end of licence period 2034
Now the new management does not want to honour that and want me to pay validity extension every month or my outgoing will be terminited
I raised a complaint but they did not give me the docket number, without which i can not take the matter to appealete
Is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumanchintu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disconnection of outgoing calls, even though having balance in my vodafone number

Address:Bangalore, Karnataka, 560068

Hi, from yesterday my outgoing call facility is barred, the ivrs voice message is tell to recharge immediately, in spite of having balance of rs.70 in my account. Contacted customer care he is tell to recharge has to be done monthly or outgoing will be barred. Probed him their is any rule from trai, he told yes trai as passed a rule, informed him to take compliant regarding this but he denied and informed me to compliant directly to trai....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Surya r
from Delhi, Delhi
Report
Copy

my plan is not active

Address:Ghaziabad, Uttar Pradesh, 201302
Website:Vodaphone.com

I recharged my number in morning and my plan is not working please take care of it and i am complaining many times for this but u can’t help me to out of it and your customer service adjective is not available to attend calls if you will not consider my issues than i go to other company by porting my number....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Devki nandan Shukla
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about network problem

Customer ko chutiya bnane ka kam bnd kr do complaint call kitne time m reciv krna h koi regulati h ya fir ghnte bhr tera add sunu haramkhoro ki hd sala network ni bat kt jati h bar bar paisa kt jata h kb tk lootoge nikkmmo bhut preshan kr diye ho mere no ki prob solve krao jldi tmhari nautnki bhut ho gyi ab case karoonga 1 ghnta wait fir b koi solution nhi giddho...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jatin Saglani
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in obtaining complaint at vodafone store at vadodara

Address:Vadodara, Gujarat, 390021

Respected sir,
I m a vodafone postpaid consumer living in vadodara, gujarat. & there is so much delay in attaining customers at vodafone store, gotri, vadodara. Thare is 8-10 desks to attain customers but there is no executive on desk to attain customers. This is a regular scenario that i have seen always at vodafone store & due to this there is so much crowd at store & they have to wait in queue to solve their problems & its a totally...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deeptidp
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud payment made from my hdfc credit card to vodafone no 9706239529

Address:122001

Please take action on [protected] as this no call me on 7 dec at the evening and made payment from my hdfc credit card payment of 8999 and 999 rs.
Need to file complain.

Need my refund asap. Called vodafone customer care they didnot help me on this
Fraud name - amit sharma as told by him but vodaone care tell me name (Naveen alom) from assam. Please help me to refund same amount from vodafone team....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy