Vodafone India Complaints & Reviews

My incoming and outgoing call services are disconnected by vodafone suddenly and i am harassed even when i have recharged my account with around 50 rupees. I have written an email which they did not bother to respond and along with that they have worthless people sitting in their customer help centre which should rather be renames as customer harassment centre.
This is fraud and being a lawyer myself, i shall approach the consumer forum as i am not going to tolerate this harassment.

I had made a recharge of rs. 509 for my vodafone no. [protected]. It’s validity is to be for 3 months, that’s what the scheme is.. I get a message today i. E.in a month of its activity that it is expired and i will be charged now. This is harassment. My time and eventually money is going to be wasted if this is not resolved by the company taking cogizance and getting this rectified. If necessary i will take it even further.

"rchrg of mrp rs509 on 14/11/18 successful. Tt rcvd rs0, gst rs77.64, af rs431.36, new bal rs0.02. Txn muh[protected]."

"hi, your 3g/4g internet pack is valid for another 3 days and will end on 11.12.2018 23:59:59."

This is completely callous from a company like vodafone.

Had recharged a pack of rs.65. I had a balance of rs.39 left and now i'm receiving the message that outgoing validity expired. I again recharged of rs.10 but still the same. Please solve my problem.in an urgent need for outgoing calls. Please don't waste my money. Vodafone is been the most trustful app till now. Help me with this. I am in am urgent need for calling.

On 09.12.2018 two plans of mobile talktime were activated on mobile no. [protected]. Infact the second activation was sought for a different number but Vodafone activated the second plan for the same number.
It was brought to the notice of Vodafone and the first activation was cancelled by it. Therefore it had to refund the sum of Rs. 399/-. As the payment was originally made through PAYTM It was liable to be refunded to the same.
However with an intention to wrongfully gain at the cost of the consumer, the refund was made by crediting talk time amount, which product or service was never sought.
On request the Vodafone representative flatly refused to refund the amount.
This is clearly an Unfair Trade Practice on the part of Vodafone. It is dishonest and unethical.
I need not add that it is an actionable wrong.
Vodafone must tender an unconditional apology and immediately refund the amount to the original payment method.

I have received an sms from Vodafone Care, with OTP number to activate connection for cell number [protected], need to share this OTP with the retailer.
This looks to be a fraud message as I have not purchased any new mobile connection from Vodafone.
It appears someone has used my documents and my mobile number to apply for New Mobile connection with Vodafone.
Request to please take this issue with Vodafone to discard the connection request and take appropriate action on the person who submitted fake documents and my mobile number.

I had purchased a sim from vodafone 8 years ago. when i am taking my sim they were providing me life time validity and service.

But now without any notice, they have changed the validity and every month they are forcing us to recharge to extend the validity even if we are having balance in main balance.

This is really cheating the customer. we are purchasing a product with certain configurations and service, then without informing the customer or any govt regulations, they are changing the policy as per their own wish after the date of purchase. We want justice from vodafone.

Dear sir/madam

I don't want to use services of vodafone so i was trying to generate the upc to port my no [protected] & [protected] but i am unable to send message to 1900 while i have sufficient balance in my account to generate upc i. E. Account balance for my vodafone no [protected] is more than rs. 24.

As per trai rules 30 days prior information is required but vodafone is doing it in illegal manner.

I request you to please help!

Thanks

Shriom
[protected]

I have recharge my vodafone number at 6th dec 2018 through my vodafone app. Its showing 100% cashback on 229 recharge. So i will be recharge my number 229 amount and 229 deducted from my bank account. After that i realized something wrong bcoz 229 amount offer only for new customer. I will be call on customer care, and they will be say deducted amount will be reverse on my account after 48 hrs but nothing happen till now.

I will be again call in customer care vodafone but they will be say contact to your bank. Contact to bank but they will be give me vodafone bill desk transaction id puti[protected] and contact to vodafone. But they will be denied. Please suggest what i will be do??

I, Narasimhan
using Pre-paid connections on Mobile No :[protected]
lost my Mobile with Sim Card today at 4.00 p.m.in Railway Compartment, Cauvery Express going from Bangalore to mysore
11 Dec 2018 at 5AM

So though I made a complain about the same on[protected]. now further again request to Block My Sim Card Immediatly

Hello vodafone,

I have purchased the sim with lifetime validity and even when my mobile has balance i can't do outgoing calls.
Could you please let me know what kind of regulation is this?
Is it a trai regulation and as per trai norms or simply you have implemented it.

I just want to port to jio now. But i can't even send messages. Well done.
It's a clear case of loot. Don't worry i will just recharge but for sure do porting to better service provider which doesn't have this nonsense. I will also lodge a complaint about it to trai.

Thanks & regards,
Vikas kumar

On 11th december i received a offer with rs. 189 which gives a benefit o[censored]nlimited talktime up to 56 days. But after recharge i have not received anything. Then i raised a complaint on customer care, they tell me that they will resolve it within 24 hrs. But didn't do anything. After one day they told me that the recharge plan wasn't existing in mobile number.

I got a message from vodafone saying outgoing will be barred if not recharged with minimum amount. I recharged for 1000 rupees which mentioned validity as unlimited, still my outgoing calls are blocked and now i'm getting messages incoming will also be blocked if not recharged. There are asking me to pay monthly amount to keep my outgoing and incoming calls from getting barred. Called 198 toll free number was not able to connect after 5 mins of ads.
Called paid number [protected] from another sim they say this recharge is not valid you still need to top up with monthly plan.

Sir

I also faced same problem and my mother is using vodafone postpaid no () from past one year and rental plan of 125 rs and using basic mobile hand set last november month bill i observed vodafone india has charged 1680rs for calling 51717 on 13.11.18 for 120min at 5pm but no body from our home has called to this number and tried to call this number by other network (Jio) it was showing its a wrong number and from other vodafone network called this number and heard that 14rs per minute will be charged and if we know that call has been charged then who is going to call this number and talk 120min and when i visited the vodafone store they told that they will take this complaint and will contact me later and also have mailed this complaint to corporatecare. [protected]@vodafoneidea.com and told them to waive off the charge

I want to port my number from vodafone to jio. I had send upc request to 1900 but did not receive it. Now my incoming outgoings of calls as well as sms are not working. What am i supposed to do. Please help. I just want my upc how can i retrieve it. And why has been my services stopped by vodafone despite me still being a vodafone customer and having required balances too.

I am using my vodafone and recharging it regularly and now it says out going validity expired.. This is nonsense really. What do you mean by out going validity expired, it was very clear that we bought it for lifetime validity. Worst service, worst network.

Tried reaching their care, worst connectivity, worst response and worst service ever. I really dont understand their logic here. When we bought it for lifetime validity, now why the hell they asking us to buy out going validity again? Meaningless and very fraud they doing. Open source cheating this is

I have Rs 953 in my account. When i recharged with Rs 1000 it was showing unlimited validity. Now Vodafone is forcing me to recharge for outgoing validity. What will happen to my Rs 953? Why should I recharge for outgoing validity? When i bought the sim it said lifelong validity. Their customer care is also bogus. Nobody picks up the calls. There are problems with network coverage also which i complained. My phone number is [protected].

Vodafone do cheap thing to their old customer. They deduct 80 rs as dndl dwap vp0080. Even i used jio net. I never used voda net and still on voda i got 500mb and still their is 500 remaining data. I even dont used this sim. I did not get any msg deduction also. I call 2 time to customer care but they wait me above 1 hour but they dont attend my call. What will i do now

Hi,

I was a vodafone customer a year back. I was using the number [protected] and i have successfully closed that number and paid everything.
I was not aware that there is another number which was a supplementary number to my main vodafone number. I have never used that number ever nut i am getting bills and legal notices for that number. I have sent multiple emails to vodafone but to no avail.
Supplementary number: [protected]
Relationship number: 96016723

I even paid the full bill twice and asked them to end the relation ship but they did not do that.
They are harassing me continuously. Vodafone never deactivated that number even though i never used that supplementary number ever.

Please help i am really stressed about this.

Thanks
Santosh dubey
[protected]

I had an international trip to Srilanka for which i wanted a Roaming pack. Vodafone had a roaming pack but for 7 days whereas my trip was for 8 days.
By error i activated the pack via Vodafone app. I called the customer care spoke to Raunak who said that since i need the pack day after and not today he will cancel the pack from his end and since there is no usage and mobile number is still in India charges will get reversed. Hence as per the solution given by Raunak a vodafone representative i agreed to his solution and let him cancel the pack as he said charges will get reversed. He even said that i can activate the new pack only after 4 hours once i hang up the call.
I am willing to pay for the pack i used not for the duplicate charge.
Since 8th Dec 2018 my outgoing services is blocked.

I'm unable to send or receive sms from my Vodafone postpaid connected mobile from a month. Raised my concern several times to customer care and came to know that sms had been barred and will reactivate asap. But, there is no change even after 5 days.

Also emailed to Vodafone care several times on this, but received no response. Because of this issue, I'm facing several difficulties and unable to perform my online transactions.

Please look into this as early as possible. Thanks!