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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Vodafone India reviews & complaints page 269

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P
Prasath Vaithilingam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone service

Address:Cuddalore, Tamil Nadu, 607002

Dear whoever it may concern
Hi myself prasath v, from cuddalore. I want to change location address from mumbai to tamilnadu cuddalore (Hometown) with the same mobile number ([protected]), for that, i went to vodafone store, they told to send message port 1900. I tried to send sms port 1900, it shows "message could not be sent" i really fed up with vodafone customer care also by speaking with customer care also they could not sort it...
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M
Manisha Khatiwada
from Siliguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake assurance by customer services

My number's incoming as well as outgoing both has been stopped and I went to vodafone store and they gave me a option to do on post paid but I want my number back on prepaid and when I went to retailer I couldn't recharge my number. I called the customer care, but always gave a false assurance that my problem will be fixed by 1 hour they have been saying the same thing since 5 days but it's not fixed yet. Today also I tried to recharge of...
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A
Arshsoni
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing/incoming calls

Hi, my vodafone no is [protected].
In this number outgoing and incoming calls, sms and data service is deactivated. So please reactivate outgoing and incoming calls, sms service as soon as possible.
Please do needful. For any inquiries
My alternative no is [protected]and my email id is [protected]@gmail.com
Please activate service as soon as possible....
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P
Pramod Kumar and
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong information about postpaid plan (during portability airtel to vodafone)

Address:Mumbai City, Maharashtra, 400093
Website:www.vodafone.in

I have port my sim number i. E [protected] from airtel to vodafone on 16 oct 2018. As discussed with miss pooja, a vodafone agent, her contact no is [protected], she offered me a plan of 199, having unlimited local+ std call 100 sms per day 40 gb roll over data and one year amazon prime subscription. After successfully portability, i came to know that there is no any plan of rs. 199 & a plan of 399 had activated on my number. Such type of case...
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G
gm16oct
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone did not deduct the debit validity cost from sim balance

I am a vodafone prepaid ([protected]) customer. I noticed that my vodafone account was terminated even though i had 100+ rs balance in my sim.
I had to recharge with 35 rs and then again 35 rs to restore the service.
My question is that how can a company terminates your service when you have enough balance in your sim card.?
My mobile number is registered across various entities like banks, adhaar card... So if i loose...
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M
Manisha Khatiwada
from Siliguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to recharge my number and dissatisfaction with the false assurance by customer services

Website:Vodafobe

My number's incoming as well as outgoing both has been stopped and I went to vodafone store and they gave me a option to do on post paid but I want my number back on prepaid and when I went to retailer I couldn't recharge my number. I called the customer care, but always gave a false assurance that my problem will be fixed by 1 hour they have been saying the same thing since 5 days but it's not fixed yet. Today also I tried to recharge of...
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T
Tanay107
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

declined to debit validity cost from account balance

Address:Kolkata, West Bengal, 712258

I am vodafone prepaid ([protected]) customer. On 27/11 i have received a sms from my service provider to recharge a minimum amount to avoid discontinued of my connection. Since i have a handsome account balance, i requested (Six emails to vodafone) them to debit the "rechargeable amount" from my account balance.
Vodafone paid no attention with my request and barred my connection on 28/11. On the same day myself recharged rs 35/- to...
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W
Wins Ninan
from Chirawa, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mpesa fraud

Got a sms at 12.49pm today that I have initiated and completed a Vodafone postpaid bill payment for INR 130/-.

The number my mpesa wallet was used for was
Mobile phone number : [protected]

My mobile phone number is 8xxxxxxxxx

I called the toll free number[protected] immediately, but the customer care phone officer, told

1) she can do nothing. (then why is the number provided)br...
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N
NNNMohammed
from Palakkad, Kerala
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unfair trade practice

Address:679336

Vodafone has now openly started cheating its Consumers. Vodafone is displaying information on public domain but are committing fraud. My no. is [protected] and I have been cheated multiple times. My balances have been reducing drastically and today only I came to know of it. I have done recharge of Rs. 35 because in PAYTM & Freecharge the info displayed is that I would get Rs 26 talktime & the Local & STD rates would be 0.025 per second. But...
+3 photos
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H
Haneet kaur
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rude behaviour of call centre executive

For past 2 months i ha e been billed over ₹700 for rs499 plan... I changed the plan last month as my usage is not much and bill raised was more still my plan was changed from 499 to 499 with only data changes... Their data connection is very poor and we hardly use that... Why would i need extra data when my concern was bill.
Their rep calls and talks in rude manner as to why their bill not paid... He was not only rude but unethical...
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K
karthiga meenu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

postpaid to prepaid migration - did first time prepaid recharge

Address:Pune, Maharashtra, 411057

Hi,

Postpaid to prepaid migration raised and at the vodafone store on 17th nov, i did first time recharge and till yesterday my request of postpaid to prepaid not done, today my prepaid sim is not working, and where is my first time prepaid recharge amount???
What is the service you are providing, it is very worst, please activate my prepaid sim asap....
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I
iamrks89
from Kapurthala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile number

I have been using my mobile number [protected] from past 5 years. But recently the number was blocked by vodafone after so much time.
The problem is that it is one such number which is linked to my aadhar and bank accounts too.
I am facing a lot of problem due to this and everytime i call a vodafone representative he suggests me to do something which don't work.
Kindly sort out this problem as i don't want to proceed to...
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N
nkeni
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lifetime validated getting deactivated

Hello,
I have received sms from vodafone stating "hi, you are on new plan wef 23oct18. To extend service validity by 28days recharge with rc24 or above"my prepaid plan was under life time validity wherein i only had to recharge for talk time. Now my validaty is showing 13/01/2019.
[protected].
Requesting you to please look into this asap thanks....
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E
Engi
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud call from vodafone sim

I got a call from mob no: [protected] and introduced as promotion dept of amazon. She offered free gifts of iphone, fridge, laptop etc (Anyone) on purchase of items worth 5000/- but not from amazon site, only through her call & payment through the link she sends. I understood, it is a fraud and verified with amazon. They too confirmed that it is fraud. When i looked up for the location of this call, it shows kolkatta.

Please...
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R
Reshd24
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharged in error/refund issue

Address:Ahmedabad, Gujarat, 380054

My balance went to - 79 due to roaming charges, so i tried to recharge inr100 to cover it up, however i end up rexahreging inr100 via netbanking. I called 3 times to report a out incident to vodafone nodal officer, however they put blame on me for my mistake and said they cannot refund the money. They behaved so unprofessional over the call and not listing to the concern raised....
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K
karthiga meenu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

7030292202 - postpaid to prepaid sim migration - delay

Address:Pune, Maharashtra, 411057

Hi,

At present both my post paid and prepaid sim number has no service.
When my prepaid connection will be activated?

How long i need to wait, yesterday night i got a messgae your prepaid sim will be activated in next 2 hrs, now its been almost more than 13 hrs.

Need action as soon as possible, really fed up with the service you are providing...
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M
manish bhattacharyya
from Mumbai, Maharashtra
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regarding deduction & not activating dnd.

Address:Kolkata, West Bengal

Sir, My no. [protected] (Vodafone) using since long time but I am not satisfied with your service. Although I am a Sinior Citizen & using phone only for incoming & outgoing purpose but unfortunately you are activating so many services without my consent, now kindly solve the issue or I have to port out my number.
Regards
Kironmoy Bhattacharjee...
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S
Sona Kamnath
from Erode, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change plan from postpaid to prepaid

Address:Erode, Tamil Nadu, 638004

Hi,

This Vodafone number is in use with me for almost 10 years as prepaid connection.

Recently in July 2018 I put a net pack for approx 500 rupees and when I tried to upgrade my Sim from 3G to 4G, Prepaid was changed to Postpaid stating reasons as they needed aadhar card and due to lack of proof they had to change my number to postpaid to renew my connection.

They updated that I can switch back...
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A
AMIT500
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

liar fraud services

Vodafone has the mentality to disturb its customers Really shame on you people for doing fraud with the customers as you people don't have guts to earn your income. Instead you people become greesy hungry fellows to eat the benefits of rhe customers. If this is the way you people treat the customers then that day is not so far when you will lose the business. Now you people become greedy by eating the money every month. If you have little...
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Pandit Anurag Pathak
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone india bollywood gossip pack wrongly activated by vodafone team and rs. 75 deducted please refund

I was unable to get in touch with Uttar Pradesh vodafone customer care for the entire day on +91-[protected] number (When I contacted them, I could only listen to the options menu and once, I select any option, I had to listen to the options menu again and again) and also on 198 through my vodafone number.
Vodafone India — bollywood gossip pack was wrongly activated by your team and- rs. 75 was deducted .Kindly refund it asap because...
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