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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 268

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M
Ms. Poddar
from Mumbai, Maharashtra
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high bill for international roaming

Address:400064

I have been an avid user of vodaphone for almost 4 years now.

And had a a credit limit assigned to my number ([protected]) of rs 4000. I had requested for international roaming from 6th oct. I reached the said location on 7th oct. I have been exorbitantly charged for data services, for which i have the following pointers:

1. I have not used the same.
2. My credit limit was rs 4000 as according to all...
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Address:Bangalore, Karnataka
Website:www.vodafone.in

Hi consumer complaints team,

Please help me against these mighty fraudsters "vodafone", we should throw them out of our country, they are looting us every day. I have been harassed so many time month after month by them that i can't tolerate anymore. Please save me.

Message to vodafone goons via consumer complaints platform:

1. There is not third party service on my party and still, you deduct...
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T
tabrez haider
from Kolkata, West Bengal
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cannot send or receive messages

Address:East Singhbhum, Jharkhand, 831012
Website:www.vodafone.in

I am not able to send or receive messages from my number, pathetic service from vodafone they even charge for calling customer care just looting the customers and the customer care executive can't even resolve the issue, just pathetic i am not able to receive important messages related to my bank account on my number i even went to the vodafone office they didn't even bothered to look at my issue and told me to wait.. Looking forward to port...
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D
DD Ghevariya
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone minimum recharge plan of 35 rupees

Address:Surat, Gujarat

Trai approve law of vodaphone 35 ruppes plan for continue service? In my account i have 195 ruppes so why i am giving extra money for this telecome service company. I know about should trai approved this law either yes or no? If they refund my balance? Could i registere court case aggainst this telecome provider for this plan if trai not approve vodaphone law...
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Div10011991
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone postpaid poor service

Address:Raigad, Maharashtra, 410218

Hi my name is divya. I have been using 2 mobile numbers from vodafone and one sim i was not able to use it for long time as my mobile was under repair.
When my mobile started working i inserted the sim to find out the services was disabled as sim was not in use.. I went to vodafone store and they told me to convert the sim into postpaid so else i wont be able to use the same number, so i said okay and went futher with postpaid service...
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Div10011991
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

35 rs recharge validity fraud

Address:Raigad, Maharashtra, 410218

I am having a vodafone sim card since long back and didn't face such issue before, but now from past few days i was getting messages from vodafone that your vodafone services are going to be expired on so and so date and now my services are expired after that date. And as per vodafone i have to recharge again to get a limited validity, say 28 days. I did it for rs 35 once now again i am receiving messages that validity is going to expire...
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Sunil G Choudhary
from Kuchaman City, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my outgoing calls stopped

Address:Kota, Rajasthan, 324005

Vodafone india stopped my outgoing calls.
And they told me after 15 days my incomming calls will also be stopped.
They are want me to recharge by Rs 35 for 28 days validity. Please sir make a good decision. I don't have problem if they want me to Have minimum balance 35 for outgoing calls .
But this is wrong sir every month i have to recharge 35....
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Qirat Parker
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

access fees

I recharged with rs 53to get a balance of rs 41.92 but instead d access fess was 44 n i just balance of rs 3 how is that right
U people are kind of fooling us wid this online recharge i hope to get my complete recharge
I reacharged from airtel wallet is it because of it
If thats so do let me know i sure will want to port my sim then
In start whenever i recharged on vodafone no thr were unknown packs activated...
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dr uma
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

huge international roaming bill

Address:Chennai, Tamil Nadu

Vodafone has given me a bill of 17000 for 1.5 days of data. They did not give me intimation and rather allowed the data to be ripped even beyond my permitted allowance.
Please help me to obtain a waiver for the data bill.
And overall I had lost my mobile during my international trip and as soon as I came back to India I tried getting back the sim. Even during that time no customer care informed about this huge hike in bill....
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rishabhsharma19
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing and incoming calls barred for recharge made with lifetime validity

Address:New Delhi, Delhi, 110007

Hi sir/mam,

I am rishabh sharma having prepaid mobile number [protected] with vodafone, india. I have been with this operator for more than 10 years. I am currently having more than rs 125 as balance in my account and when i last recharged (August 2018) my number i was told the validity of the top up was indefinite period i. E. It has lifetime validity, but i am getting threat messages from vodafone that they will stop my...
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akhilasabeel
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary charges

Unnecessary charges are being applied to 2 mobile numbers ([protected] and ([protected]). Even after making them understand these are unnecessary charges they will never revert the money and every month we are facing the same issue. Vodafone is the worst network plz don’t use this network ever. Agents are very rude and they can’t resolve any issue anytime. Agents use abusive language. It is the worst network provider i have ever seen. I...
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Secret Pranker
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my old sim got deactivated but plz reactivate it

Address:Bangalore, Karnataka, 560086

I have been not using that sim for so many dfays but now i need to use thet sim but i have recharged the sim but still its not getting activated... Plz dio activate it ([protected]), i have recharged the number just now and i did not get any possible reply from your side and from the sim side. We expect the sim activation so plz do that and intimate us coz it's very important issue so plz activate it......
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tejas_bangalore
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tollfree number and free call charged

Address:560020
Website:discover.vodafone.in/customer-feedback-form

I am charged for the most popular vodofone plan offered to me when i made call to toll free numbers and other mobile which should not have been as per the 398 plan. I had emailed about the same and also provided detailed feedback on the same also. I am continioiusly loosing amount for no reason.

Benefit

Voice: unlimited local + std calls daily fup :250mins, post capping30p/min, and data:1.4 gb 3g/4g per day...
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Address:Kolkata, West Bengal, 700026
Website:www.vodafoneidea.com

Myself, sunil bhattacharyya, a prepaid customer of vodafone having two connections since march 2016. Suddenly on 30/11/2018 i had received a notice / message from their customer care that plan validity of my sim cards would be expired after 11/12/2018 & 12/12/2018 respectively, if i do not recharge with mrp 24/-. Please be noted since i have a talk time balances of rs 140/- & rs.160/- with plan validity till 2024, i havn’t recharge with...
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sunil.b3491
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing service disconnection notice in-spite of having sufficient talk time balances

Address:Kolkata, West Bengal, 700026
Website:www.vodafoneidea.com

Myself, sunil bhattacharyya, a prepaid customer of vodafone having two connections since march 2016. Suddenly on 30/11/2018 i had received a notice / message from their customer care that plan validity of my sim cards would be expired after 11/12/2018 & 12/12/2018 respectively, if i do not recharge with mrp 24/-. Please be noted since i have a talk time balances of rs 140/- & rs.160/- with plan validity till 2024, i havn’t recharge with...
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Address:Kolkata, West Bengal, 700026
Website:www.vodafoneidea.com

Myself, sunil bhattacharyya, a prepaid customer of vodafone having two connections since march 2016. Suddenly on 30/11/2018 i had received a notice / message from their customer care that plan validity of my sim cards would be expired after 11/12/2018 & 12/12/2018 respectively, if i do not recharge with mrp 24/-. Please be noted since i have a talk time balances of rs 140/- & rs.160/- with plan validity till 2024, i havn’t recharge with...
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santanu_76
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile outgoing service disconnected instead of having sufficient talk time balance

Address:Kolkata, West Bengal, 700026

Myself, santanu bhattacharyya, a prepaid customer of vodafone since march 2016. Suddenly on 23/11/2018 i had received a notice / message from their customer care that plan validity of my sim card would be expired after 25/11/2018 if i do not recharge with mrp 35/-. Please be noted since i have a talk time balance of rs 37.42 with plan validity till 2024, i hadn’t recharge with additional mrp 35/- and they have withdrawn all the outgoing...
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ArpitJain98
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone tv all channel pack subscription without permission

Address:Mumbai City, Maharashtra, 400093
Website:www.myvodafonetv.in

Dear sir

I am a subscriber of vodafone mob no [protected]. On 9th november 2018, i received an sms saying i was charged rs. 35/- for vodafone tv all channel pack for my mobile no [protected] which was not requested by me. Today at about 8:53 am i have received another sms advising me that an amount of rs. 150/- has been debited from my balance towards vodafone tv all channel pack which again was not requested by me. Kindly...
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Prasath Vaithilingam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone service

Address:Cuddalore, Tamil Nadu, 607002

Dear whoever it may concern
Hi myself prasath v, from cuddalore. I want to change location address from mumbai to tamilnadu cuddalore (Hometown) with the same mobile number ([protected]), for that, i went to vodafone store, they told to send message port 1900. I tried to send sms port 1900, it shows "message could not be sent" i really fed up with vodafone customer care also by speaking with customer care also they could not sort it...
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Manisha Khatiwada
from Siliguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake assurance by customer services

My number's incoming as well as outgoing both has been stopped and I went to vodafone store and they gave me a option to do on post paid but I want my number back on prepaid and when I went to retailer I couldn't recharge my number. I called the customer care, but always gave a false assurance that my problem will be fixed by 1 hour they have been saying the same thing since 5 days but it's not fixed yet. Today also I tried to recharge of...
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