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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 266

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A
Azam Karnik
from Mumbai, Maharashtra
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active service plan expires.

Address:Thane, Maharashtra, 400601

I had made a recharge of rs. 509 for my vodafone no. [protected]. It’s validity is to be for 3 months, that’s what the scheme is.. I get a message today i. E.in a month of its activity that it is expired and i will be charged now. This is harassment. My time and eventually money is going to be wasted if this is not resolved by the company taking cogizance and getting this rectified. If necessary i will take it even further.
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M
Meldina Dias
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing validity expired

Address:Thane, Maharashtra, 401201

Had recharged a pack of rs.65. I had a balance of rs.39 left and now i'm receiving the message that outgoing validity expired. I again recharged of rs.10 but still the same. Please solve my problem.in an urgent need for outgoing calls. Please don't waste my money. Vodafone is been the most trustful app till now. Help me with this. I am in am urgent need for calling....
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M
Manmohansharma
from Delhi, Delhi
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vodafone indulging in unfair trade practice

On 09.12.2018 two plans of mobile talktime were activated on mobile no. [protected]. Infact the second activation was sought for a different number but Vodafone activated the second plan for the same number.
It was brought to the notice of Vodafone and the first activation was cancelled by it. Therefore it had to refund the sum of Rs. 399/-. As the payment was originally made through PAYTM It was liable to be refunded to the same.br...
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V
Vishal Singh Jaiswal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

received sms with otp for activation of cell number

Address:Pune, Maharashtra

I have received an sms from Vodafone Care, with OTP number to activate connection for cell number [protected], need to share this OTP with the retailer.
This looks to be a fraud message as I have not purchased any new mobile connection from Vodafone.
It appears someone has used my documents and my mobile number to apply for New Mobile connection with Vodafone.
Request to please take this issue with Vodafone to discard...
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A
Ajo Sibichan
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim validity issue

Address:Chennai, Tamil Nadu, 600001

I had purchased a sim from vodafone 8 years ago. when i am taking my sim they were providing me life time validity and service.

But now without any notice, they have changed the validity and every month they are forcing us to recharge to extend the validity even if we are having balance in main balance.

This is really cheating the customer. we are purchasing a product with certain configurations and service,...
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S
shriomsharma
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing and message barred

Address:Karnal, Haryana, 132001

Dear sir/madam

I don't want to use services of vodafone so i was trying to generate the upc to port my no [protected] & [protected] but i am unable to send message to 1900 while i have sufficient balance in my account to generate upc i. E. Account balance for my vodafone no [protected] is more than rs. 24.

As per trai rules 30 days prior information is required but vodafone is doing it in illegal manner.
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H
Harihar Raturi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong recharge waiver

Address:Dehradun, Uttarakhand, 248007

I have recharge my vodafone number at 6th dec 2018 through my vodafone app. Its showing 100% cashback on 229 recharge. So i will be recharge my number 229 amount and 229 deducted from my bank account. After that i realized something wrong bcoz 229 amount offer only for new customer. I will be call on customer care, and they will be say deducted amount will be reverse on my account after 48 hrs but nothing happen till now.

I...
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B
babu2cat1
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loss of vodafone sim card 8884998050

Address:5660078

I, Narasimhan
using Pre-paid connections on Mobile No :[protected]
lost my Mobile with Sim Card today at 4.00 p.m.in Railway Compartment, Cauvery Express going from Bangalore to mysore
11 Dec 2018 at 5AM

So though I made a complain about the same on[protected]. now further again request to Block My Sim Card Immediatly...
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H
hbkvikas
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing validity expired not able send sim port message too

Address:560068
Website:www.vodafone.in

Hello vodafone,

I have purchased the sim with lifetime validity and even when my mobile has balance i can't do outgoing calls.
Could you please let me know what kind of regulation is this?
Is it a trai regulation and as per trai norms or simply you have implemented it.

I just want to port to jio now. But i can't even send messages. Well done.
It's a clear case of loot. Don't worry i will...
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P
Preetam81
from Banposh, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have recharged rs. 189 but didn't receive any benefit.

Address:Jajpur, Odisha, 755009
Website:www.vodafone.in

On 11th december i received a offer with rs. 189 which gives a benefit o[censored]nlimited talktime up to 56 days. But after recharge i have not received anything. Then i raised a complaint on customer care, they tell me that they will resolve it within 24 hrs. But didn't do anything. After one day they told me that the recharge plan wasn't existing in mobile number....
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P
Prashanth Vish
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing calls barred even after recharge

I got a message from vodafone saying outgoing will be barred if not recharged with minimum amount. I recharged for 1000 rupees which mentioned validity as unlimited, still my outgoing calls are blocked and now i'm getting messages incoming will also be blocked if not recharged. There are asking me to pay monthly amount to keep my outgoing and incoming calls from getting barred. Called 198 toll free number was not able to connect after 5 mins...
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Y
yogesha9488
from Thanjavur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone india charged 1680 rs saying that called 51717 and talked for 120 mins at evening 5pm on 13.11.18

Address:Mysore, Karnataka, 570017
Website:[email protected]

Sir

I also faced same problem and my mother is using vodafone postpaid no () from past one year and rental plan of 125 rs and using basic mobile hand set last november month bill i observed vodafone india has charged 1680rs for calling 51717 on 13.11.18 for 120min at 5pm but no body from our home has called to this number and tried to call this number by other network (Jio) it was showing its a wrong number and from other...
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W
WaliaSaurabh
from Khetri, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

upc code not received and incoming as well as outgoing calls/sms stopped

Address:303706

I want to port my number from vodafone to jio. I had send upc request to 1900 but did not receive it. Now my incoming outgoings of calls as well as sms are not working. What am i supposed to do. Please help. I just want my upc how can i retrieve it. And why has been my services stopped by vodafone despite me still being a vodafone customer and having required balances too....
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A
amanjndl4949
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

expiration of service validity i. e., no incoming and outgoing calls and sms on 8094157262

Address:Jaipur, Rajasthan

I am using my vodafone and recharging it regularly and now it says out going validity expired.. This is nonsense really. What do you mean by out going validity expired, it was very clear that we bought it for lifetime validity. Worst service, worst network.

Tried reaching their care, worst connectivity, worst response and worst service ever. I really dont understand their logic here. When we bought it for lifetime validity,...
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Subhadeep.das.7593
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing validity stopped

Address:Pune, Maharashtra, 411001

I have Rs 953 in my account. When i recharged with Rs 1000 it was showing unlimited validity. Now Vodafone is forcing me to recharge for outgoing validity. What will happen to my Rs 953? Why should I recharge for outgoing validity? When i bought the sim it said lifelong validity. Their customer care is also bogus. Nobody picks up the calls. There are problems with network coverage also which i complained. My phone number is [protected]....
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F
foridur
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary deduction cut from my balance

Address:New Delhi, Delhi, 110062

Vodafone do cheap thing to their old customer. They deduct 80 rs as dndl dwap vp0080. Even i used jio net. I never used voda net and still on voda i got 500mb and still their is 500 remaining data. I even dont used this sim. I did not get any msg deduction also. I call 2 time to customer care but they wait me above 1 hour but they dont attend my call. What will i do now...
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S
Santosh Dubey1
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone bill

Address:411014
Website:www.vodafone.com/content/index.html

Hi,

I was a vodafone customer a year back. I was using the number [protected] and i have successfully closed that number and paid everything.
I was not aware that there is another number which was a supplementary number to my main vodafone number. I have never used that number ever nut i am getting bills and legal notices for that number. I have sent multiple emails to vodafone but to no avail.
Supplementary...
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E
Edna Fernandes
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false promise by vodafone customer care representative

Address:Mumbai City, Maharashtra, 400016
Website:www.vodafone.in

I had an international trip to Srilanka for which i wanted a Roaming pack. Vodafone had a roaming pack but for 7 days whereas my trip was for 8 days.
By error i activated the pack via Vodafone app. I called the customer care spoke to Raunak who said that since i need the pack day after and not today he will cancel the pack from his end and since there is no usage and mobile number is still in India charges will get reversed. Hence...
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pega.prpc3
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to send or receive sms from a month

I'm unable to send or receive sms from my Vodafone postpaid connected mobile from a month. Raised my concern several times to customer care and came to know that sms had been barred and will reactivate asap. But, there is no change even after 5 days.

Also emailed to Vodafone care several times on this, but received no response. Because of this issue, I'm facing several difficulties and unable to perform my online transactions.br...
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N
nani rock
from Bengaluru, Karnataka
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stoppage of service

Dear sir,
As per indian contract act, 1872 contract is an agreement between two or more parties enforced by law.

As me and telephone operator are entered into contract, how it can breach its promise to provide service for a period stated earlier. So, i have right to force the operator to fulfill his promise or recovery of concessional consideration paid....
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