Vodafone India Complaints & Reviews

Hi,

My phone number is : [protected]

I just ported my above number from airtel to vodafone on 26 november 2018, since then i am not able to access internet or data through vodafone.

I could have access of internet on 1 or two days after midnight from 12:30 am but after some duration data is turned off.

I have raised several complaints to vodafone but no any solution of my issue had taken place yet.

I am very disappointed with services of vodafone. As i just switched my old carrier to vodafone only for data purpose.

I have already checked settings multiple times as suggested by vodafone itself and visited vodafone stores 3-4 times, but none of them could solve my issue they just forwards the complain to team only nothing else.

It is just very disappointing that vodafone team is not able to check my issue and can solve it.

Vodafone is just ignoring my issue and increasing the waiting time by saying that i have forwarded your complaint to department and you will get a callback today or tomorrow.

Always vodafone team was telling me that your issue will be solved out either today or tomorrow.

I am feeling very frustrated after moving to vodafone.

Please find out the issue and solve my issue as it is just burdening on me of every month of billing amount for just calling facility.

And it is a wastage of my hard earned money per month of 450 rs only for calling because data is not accessible for me

I have received an offer letter from some people after paying 1450. After that they asked me to make the payment around 9800 for laptop security deposit. And i made payment. After that they have sent me training letter. After few days they ask me to pay 6400 for account opening. I asked why this much amount for opening an account then i have cancelled my application and asked for refund. They said it tooks 15 to 45 days for refund. As of...

I have received an offer letter from some people after paying 1450. After that they asked me to make the payment around 5700 for laptop security deposit. But i asked questions instead of making payment. After that they have sent me training letter. Presently i have offer letter and training letter from vodafone. I would like to know whether it is true or not. How do i validate? I am attaching my offer letter and traning letter with this attachments have received an offer letter from some people after paying 1450. After that they asked me to make the payment around 9800 for laptop security deposit. And i made payment. After that they have sent me training letter. After few days they ask me to pay 6400 for account opening. I asked why this much amount for opening an account then i have cancelled my application and asked for refund. They said it tooks 15 to 45 days for refund. As of today 52 days gone. Any way to get my money back. I am attaching my offer letter and traning letter with this attachments.

I have wrongly recharged a mobile number [protected] with an amount of rs 1000 on 15 dec 2018 at 9:01 am with orn [protected] using my paytm wallet. I have aslo contacted paytm helpline to resolve the issue but they said that since the transaction is already successfull you need to contact the vodafone operator. I contacted vodafone customer care and even visited the service center but they did not resolve my issue. So please i kindly request you to resolve the same by reversing the transaction and refund the recharge amount as soon as possible to my paytm wallet
Paytm wallet number [protected]
Name: mounika. Y

I have wrongly recharged an amount of Rs 1000 to mobile number [protected] on 15 Dec 2018 With ORN [protected] from my patym wallet. so please I kindly request you to reverse the transaction and refund my amount to my patym wallet [protected].Resolve my issue At the earliest, looking forward to here from you soon

I am using vodafone postpaid sim from last one week. But the service of vodafone is too poor. Network issue continue running, data speed like 2g. Can say 2g is best as your 4g. Due to network issue i am not able to make a call to anyone. I waana to change this number into other service provider. Make a call to me and give me a solution.

Regards
Gaurav
Mob : [protected]

Vodafone do fraud wirh the cuatomers. Priyanka all are greedy hungry beggars i[censored] have little bit shame and self respect and respect for your parents and customers then recharge my numbers from your side otherwise loose your bloody nonsense business as you have very poor mentality to disturb the customers. Really shame on you people for looting the customers. Its better for you people to recharge my numbers from your side or take one big huge katora and sit on the roads then u will get lot of money.

Respected sir

My self vaibhav i'm a user of vodafone in delhi. When i purchased the sim they said its lifetime time validity.
Now they are stopping the incoming and outgoing. Even though i have balance.
Unhealthy business tactics by vodafone.
Please stop this harassment. If i have balance why they are stopping my services.
What is the procedure to file a complaint in consumer court?

I have been a vodafone customer since 2001. I keep a balance of 5/10000 in my both numbers regularly. Recently since last 2 months there are scrupulous services of vodafone getting auto activated and i faced a deduction of 4700 plus from my both accounts. When i asked for the detials they made me pay further 150 for it. Still there is no clear response from them as to when and how did i give my consent and that too repeatedly for stupid services they offer like video mazza, dance masti etc etc,... Its a day light robbery as non of the other numbers in my family suffered this because there was no balance left in those accounts to be swindled by vodafone. Their call centre is worst as most of the time system is down. Their shop is non responsive had nearly 3 visits still i have to follow up. Finally their appellate authority sent me a cut copy paste mail without even bothering to change my name and gave me a credit of 110 (Which smartly were recovered @150 in detailed bill). With this rate of loot when i asked for my remaining balance to be refunded i was promptly shown the trai guidelines stating no refund to prepaid customers. Is this justifiable practice. No wonder their standards are falling day in and day out in quality of services with call drops happening every time even though my office is bang opposite their gujarat headquarters. Long ago i had predicted demise of kingfisher airlines on your portal. Same financial crunch and looting practices have also started in vodafone and sadly there is no other option but to stay with them till my balance runs out. I request you to take up the matter and advise regarding taking legal action against these people to recover the loss i have suffered and also wastage of time for 2/3 hours every time i visited their pathetic shop. Also the balance of 7500 and 3700 still remain in my both numbers and i am afraid these swindlers will try some new scheme on this and later blame me that i gave them consent. Seems the financial rot in vodafone is showing up in customer service.

My vodafone mobile number is [protected]. Current active plan on my mobile number is unlimited calls+1gb data for 84 days. After i activated this plan, my balance was deducted many times and finally balance became zero. After that an amount of rs. 3 was deducted from zero balance, now my current balance is minus 3 rs. There can not be any deduction for call, sms or data because my number has free calls, sms and data since past 60 days. So i want reasons for the deduction from my balance and i also want the minus amount to be removed from my balance.
As per trai regulation mobile operators are not allowed wrongful balance deductions. If my issue is not resolved asap, i will register a complaint with trai.

I am having vodafone prepaid connection in mumbai circle.
Now, from 13/12/2018 vodafone has stopped my outgoing calls and customer care is telling me to recharge mandatorily with rs.199 onwards pack, failing which they will stop my incoming calls too in next 15 days.

How teleco can mandate customer to recharge with such higher packs?

In order to keep sim card working it has to be recharged in certain period with any amount, that is understandable. But now how can they recover there losses like this from customer?

Payment online receipl1t

Dear customer,

You have successfully paid your postpaid bill. Your account will be updated in 30 mins.

The details of your transaction are below. Kindly quote your transaction id for future

Communications.

Transaction id - [protected]

Account id[protected]

Vodafone mobile no - [protected]

Payment amount (Inr) - 297.5

Transaction status success

Date and time - 23-nov-2018 12:11:55 pm

Mode of payment - mastercard debit card

Customer name - vijay sonone

Above payment is wrongly paid by me please refund me my amount

Respected sir,
I made recharged my number with a special offer of rs.399 but for past few days i have been facing some issues i have mentioned below,

— sms are not sent from my number for past two days.
— unable to connect conference calls.

Please do check for the issues and solve it as soon as possible.
This is my vodafone number:
Ph no: [protected]

Hi,
I am using vodafone [postpaid] number since 2013 and everytime i face problem from miscellaneous charges from last 12 months. I am requesting for stop this (Every month i have called customer care for this. But they have not solutions for this). Company is not listening.

Bill - november 2018

One time charges 0.00
+ monthly charges 299.00
Usage charges 0.00
Call charges 0.00
Conference call charges 0.00

Sms charges 0.00
Mobile internet charges 0.00
National roaming charges 0.00
International roaming charges 0.00
Value added service charges 0.00
- discounts 50.00
+ other credits / charges 100.00
Miscellaneous charges 1, 242.44
+ total charges 1, 591.44
+ tax 286.46
+ total payable 1, 877.90

Bill - oct 2018

One time charges 0.00
+ monthly charges 299.00
Usage charges 0.00
Call charges 0.00
Conference call charges 0.00
Sms charges 0.00
Mobile internet charges 0.00
National roaming charges 0.00
International roaming charges 0.00
Value added service charges 0.00
- discounts 50.00
+ other credits / charges 100.00
Miscellaneous charges 365.76
+ total charges 714.76
+ tax 128.66
+ total payable 843.42

Bill - sept - 2018

One time charges 0.00
+ monthly charges 434.48
+ usage charges 1.01
Call charges 0.00
Conference call charges 0.00
Sms charges 0.00
Mobile internet charges 0.00
National roaming charges 1.01
International roaming charges 0.00
Value added service charges 0.00
- discounts 8.06
Other credits / charges 0.00
Miscellaneous charges 365.76
+ total charges 793.19
+ tax 142.78
+ total payable 935.97

Bill _ august 2018

One time charges 0.00
+ monthly charges 499.00
Usage charges 0.00
Call charges 0.00
Conference call charges 0.00
Sms charges 0.00
Mobile internet charges 0.00
National roaming charges 0.00
International roaming charges 0.00
Value added service charges 0.00
Discounts 0.00
+ other credits / charges 100.00
Miscellaneous charges 365.76
+ total charges 964.76
+ tax 173.66
+ total payable 1, 138.42

Hello dear,

I sunil saini having vodafone no [protected] using since 2010. I got my nov bill and i saw that there is 12 rupee charges for video call and there is no details mentioned for charges. I just want to know about the charges. Where i can use social apps then why i'll use direct video call. Even my mobile hasn't any options for direct video call. So my concern is that i just want to know about video call charges. If it will be wrong then i'll definitely fire a case against vodafone.

Regards
Sunil saini
[protected]

Hi
I have [protected] mobile no, i came in usa and i am trying to get network on my mobile, but i am not getting, then i call to vodafone customer care so many time but they are not able to resolve the issue or they are not willing to do. I have call nodal officer also they are always saying we are working on this on priority but actually they are not doing anything.

Dear sir

Kindly refund me the 1000 rupees deposit made to vodafone on[protected]. Security id being[protected].
Name - sheetal dhillon. I am waiting for a few months for the 1000 rupee cheque and i have not recieved it.

Kindly do not make me take police action against the company. You r also liable to pay me 10% interest after a period of 60 days has passed. (Which has passed). Kindly revert back asap
Sheetal dhillon
Address - 104, tower 05, malibu towne, sohna road, gurgaon, haryana
Contact no-[protected]

Before one week my sim balance is 381 rupees. But two or three time i found any plan already activated on my number without my permission and i loss my sim balance. So i want pl deposit my balance return as per compansation to maintain 381 rupees.
I hope this activity will not be done again from vodafone side, otherwise i will not continue as customer of vodafone.

I convert my vodafone number from prepaid to postpaid at vodafone store, ring road, surat on 28th nov 2018. They take rs.300 from me and told me that rs.200 is deposit and 100 will be adjust on 1st bill. They don't told me about any activation charges. I asked them regarding charges from pre to post but they told that there is no other charges. I asked them to active rs.399 rental plan. They told number will be activated within 4hrs. Number was activated on 30 with rental plan 299. I change my plan on 7th nov.in between 10 days they suspend the number 2 times. On 12th nov they again reactivate number and send me bill where they charged on time activation fee. When i called customer care they told activation charge is waived off in bill then where is the amount which i paid at vodafone store, they grab my money. They not provide me any receipt at vodafone store. I want to convert my number to prepaid again.

Sir, i have applied for porting out my mobile [protected] to airtel and given all the documents. My engagment with vodafone as a sp was individual but later joined a chitpavan foundation - mumbai which is social and cultural organisation who had a cug benefits. I gave their noc but yoiur team is not accepting it but repetaedly asking for the name of the employer etc. I clarified that i am a housewife and not an employee but they are unable to appreciate.

I dont know that your own team does not know that such cultural organisations are also cuss. What yiour officers are doing, god knows.. I complained to your nodal officer but is not responding