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Vodafone India Complaints & Reviews

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Updated: Dec 31, 2025
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Vodafone India reviews & complaints page 266

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M
Mounika1797
from Hyderabad, Telangana
Dec 15, 2018
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I have wrongly recharged an amount of Rs 1000 to mobile number [protected] on 15 Dec 2018 With ORN [protected] from my patym wallet. so please I kindly request you to reverse the transaction and refund my amount to my patym wallet [protected].Resolve my issue At the earliest, looking forward to here from you soon
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    S
    SH GAURAV
    from New Delhi, Delhi
    Dec 15, 2018
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    Address: Sonipat, Haryana, 131001

    I am using vodafone postpaid sim from last one week. But the service of vodafone is too poor. Network issue continue running, data speed like 2g. Can say 2g is best as your 4g. Due to network issue i am not able to make a call to anyone. I waana to change this number into other service provider. Make a call to me and give me a solution.

    Regards
    Gaurav
    Mob : [protected]
    Vodafone India customer support has been notified about the posted complaint.
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      A
      AMIT500
      from Mohali, Punjab
      Dec 14, 2018
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      Vodafone do fraud wirh the cuatomers. Priyanka all are greedy hungry beggars i[censored] have little bit shame and self respect and respect for your parents and customers then recharge my numbers from your side otherwise loose your bloody nonsense business as you have very poor mentality to disturb the customers. Really shame on you people for looting the customers. Its better for you people to recharge my numbers from your side or take one big huge katora and sit on the roads then u will get lot of money.
      Vodafone India customer support has been notified about the posted complaint.
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        R
        Rahul Mallikdfsdffsd
        from New Delhi, Delhi
        Dec 14, 2018
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        Address: New Delhi, Delhi, 110012
        Website: www.vodafone.in

        Respected sir

        My self vaibhav i'm a user of vodafone in delhi. When i purchased the sim they said its lifetime time validity.
        Now they are stopping the incoming and outgoing. Even though i have balance.
        Unhealthy business tactics by vodafone.
        Please stop this harassment. If i have balance why they are stopping my services.
        What is the procedure to file a complaint in consumer court?
        Vodafone India customer support has been notified about the posted complaint.
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          N
          Niraj K
          from Mumbai, Maharashtra
          Dec 14, 2018
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          Address: Ahmedabad, Gujarat, 380015
          Website: www.vodafoneidea.com

          I have been a vodafone customer since 2001. I keep a balance of 5/10000 in my both numbers regularly. Recently since last 2 months there are scrupulous services of vodafone getting auto activated and i faced a deduction of 4700 plus from my both accounts. When i asked for the detials they made me pay further 150 for it. Still there is no clear response from them as to when and how did i give my consent and that too repeatedly for stupid services they offer like video mazza, dance masti etc etc,... Its a day light robbery as non of the other numbers in my family suffered this because there was no balance left in those accounts to be swindled by vodafone. Their call centre is worst as most of the time system is down. Their shop is non responsive had nearly 3 visits still i have to follow up. Finally their appellate authority sent me a cut copy paste mail without even bothering to change my name and gave me a credit of 110 (Which smartly were recovered @150 in detailed bill). With this rate of loot when i asked for my remaining balance to be refunded i was promptly shown the trai guidelines stating no refund to prepaid customers. Is this justifiable practice. No wonder their standards are falling day in and day out in quality of services with call drops happening every time even though my office is bang opposite their gujarat headquarters. Long ago i had predicted demise of kingfisher airlines on your portal. Same financial crunch and looting practices have also started in vodafone and sadly there is no other option but to stay with them till my balance runs out. I request you to take up the matter and advise regarding taking legal action against these people to recover the loss i have suffered and also wastage of time for 2/3 hours every time i visited their pathetic shop. Also the balance of 7500 and 3700 still remain in my both numbers and i am afraid these swindlers will try some new scheme on this and later blame me that i gave them consent. Seems the financial rot in vodafone is showing up in customer service.
          Vodafone India customer support has been notified about the posted complaint.
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            S
            Samk1990
            from Mumbai, Maharashtra
            Dec 14, 2018
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            My vodafone mobile number is [protected]. Current active plan on my mobile number is unlimited calls+1gb data for 84 days. After i activated this plan, my balance was deducted many times and finally balance became zero. After that an amount of rs. 3 was deducted from zero balance, now my current balance is minus 3 rs. There can not be any deduction for call, sms or data because my number has free calls, sms and data since past 60 days. So i want reasons for the deduction from my balance and i also want the minus amount to be removed from my balance.
            As per trai regulation mobile operators are not allowed wrongful balance deductions. If my issue is not resolved asap, i will register a complaint with trai.
            Vodafone India customer support has been notified about the posted complaint.
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              B
              Bharatsuthar09
              from Mumbai, Maharashtra
              Dec 14, 2018
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              Address: Mumbai City, Maharashtra, 400066

              I am having vodafone prepaid connection in mumbai circle.
              Now, from 13/12/2018 vodafone has stopped my outgoing calls and customer care is telling me to recharge mandatorily with rs.199 onwards pack, failing which they will stop my incoming calls too in next 15 days.

              How teleco can mandate customer to recharge with such higher packs?

              In order to keep sim card working it has to be recharged in certain period with any amount, that is understandable. But now how can they recover there losses like this from customer?
              Vodafone India customer support has been notified about the posted complaint.
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                V
                Vijay Vishnu Sonone
                from Nanded, Maharashtra
                Dec 14, 2018
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                Address: Yavatmal, Maharashtra, 445203
                Website: [email protected], [email protected], [email protected]

                Payment online receipl1t

                Dear customer,

                You have successfully paid your postpaid bill. Your account will be updated in 30 mins.

                The details of your transaction are below. Kindly quote your transaction id for future

                Communications.

                Transaction id - [protected]

                Account id[protected]

                Vodafone mobile no - [protected]

                Payment amount (Inr) - 297.5

                Transaction status success

                Date and time - 23-nov-2018 12:11:55 pm

                Mode of payment - mastercard debit card

                Customer name - vijay sonone

                Above payment is wrongly paid by me please refund me my amount
                Vodafone India customer support has been notified about the posted complaint.
                Dec 14, 2018
                Updated by Vijay Vishnu Sonone
                परंतु माझी तक्रार दि. २३ नोव्हेंबर-२०१८ पासून सोडवण्यात आली नाही मला माझे रुपये वापस किव्हा माझ्या मोबाईल नं.वर अद्यापपर्यंत मिळाले नाही
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                  S
                  sharmila96264
                  from Namakkal, Tamil Nadu
                  Dec 14, 2018
                  Resolved
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                  Resolved

                  message not sent, conference call not connected

                  Address: 635126

                  Respected sir,
                  I made recharged my number with a special offer of rs.399 but for past few days i have been facing some issues i have mentioned below,

                  — sms are not sent from my number for past two days.
                  — unable to connect conference calls.

                  Please do check for the issues and solve it as soon as possible.
                  This is my vodafone number:
                  Ph no: [protected]...
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                  G
                  Goutam 23
                  from Kolkata, West Bengal
                  Dec 14, 2018
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                  Address: New Delhi, Delhi, 110019

                  Hi,
                  I am using vodafone [postpaid] number since 2013 and everytime i face problem from miscellaneous charges from last 12 months. I am requesting for stop this (Every month i have called customer care for this. But they have not solutions for this). Company is not listening.

                  Bill - november 2018

                  One time charges 0.00
                  + monthly charges 299.00
                  Usage charges 0.00
                  Call charges 0.00
                  Conference call charges 0.00

                  Sms charges 0.00
                  Mobile internet charges 0.00
                  National roaming charges 0.00
                  International roaming charges 0.00
                  Value added service charges 0.00
                  - discounts 50.00
                  + other credits / charges 100.00
                  Miscellaneous charges 1, 242.44
                  + total charges 1, 591.44
                  + tax 286.46
                  + total payable 1, 877.90

                  Bill - oct 2018

                  One time charges 0.00
                  + monthly charges 299.00
                  Usage charges 0.00
                  Call charges 0.00
                  Conference call charges 0.00
                  Sms charges 0.00
                  Mobile internet charges 0.00
                  National roaming charges 0.00
                  International roaming charges 0.00
                  Value added service charges 0.00
                  - discounts 50.00
                  + other credits / charges 100.00
                  Miscellaneous charges 365.76
                  + total charges 714.76
                  + tax 128.66
                  + total payable 843.42

                  Bill - sept - 2018

                  One time charges 0.00
                  + monthly charges 434.48
                  + usage charges 1.01
                  Call charges 0.00
                  Conference call charges 0.00
                  Sms charges 0.00
                  Mobile internet charges 0.00
                  National roaming charges 1.01
                  International roaming charges 0.00
                  Value added service charges 0.00
                  - discounts 8.06
                  Other credits / charges 0.00
                  Miscellaneous charges 365.76
                  + total charges 793.19
                  + tax 142.78
                  + total payable 935.97

                  Bill _ august 2018

                  One time charges 0.00
                  + monthly charges 499.00
                  Usage charges 0.00
                  Call charges 0.00
                  Conference call charges 0.00
                  Sms charges 0.00
                  Mobile internet charges 0.00
                  National roaming charges 0.00
                  International roaming charges 0.00
                  Value added service charges 0.00
                  Discounts 0.00
                  + other credits / charges 100.00
                  Miscellaneous charges 365.76
                  + total charges 964.76
                  + tax 173.66
                  + total payable 1, 138.42
                  Vodafone India customer support has been notified about the posted complaint.
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                    S
                    Somysaini
                    from New Delhi, Delhi
                    Dec 14, 2018
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                    Address: 122001

                    Hello dear,

                    I sunil saini having vodafone no [protected] using since 2010. I got my nov bill and i saw that there is 12 rupee charges for video call and there is no details mentioned for charges. I just want to know about the charges. Where i can use social apps then why i'll use direct video call. Even my mobile hasn't any options for direct video call. So my concern is that i just want to know about video call charges. If it will be wrong then i'll definitely fire a case against vodafone.

                    Regards
                    Sunil saini
                    [protected]
                    +1 photos
                    Vodafone India customer support has been notified about the posted complaint.
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                      D
                      Dr Jainendra Kumar
                      Dec 14, 2018
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                      Address: 844122

                      Hi
                      I have [protected] mobile no, i came in usa and i am trying to get network on my mobile, but i am not getting, then i call to vodafone customer care so many time but they are not able to resolve the issue or they are not willing to do. I have call nodal officer also they are always saying we are working on this on priority but actually they are not doing anything.
                      Vodafone India customer support has been notified about the posted complaint.
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                        D
                        Dhillon Sheetal
                        from New Delhi, Delhi
                        Dec 14, 2018
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                        Dear sir

                        Kindly refund me the 1000 rupees deposit made to vodafone on[protected]. Security id being[protected].
                        Name - sheetal dhillon. I am waiting for a few months for the 1000 rupee cheque and i have not recieved it.

                        Kindly do not make me take police action against the company. You r also liable to pay me 10% interest after a period of 60 days has passed. (Which has passed). Kindly revert back asap
                        Sheetal dhillon
                        Address - 104, tower 05, malibu towne, sohna road, gurgaon, haryana
                        Contact no-[protected]
                        Vodafone India customer support has been notified about the posted complaint.
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                          S
                          Sushil yv
                          from Chandausi, Uttar Pradesh
                          Dec 13, 2018
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                          Address: 271313

                          Before one week my sim balance is 381 rupees. But two or three time i found any plan already activated on my number without my permission and i loss my sim balance. So i want pl deposit my balance return as per compansation to maintain 381 rupees.
                          I hope this activity will not be done again from vodafone side, otherwise i will not continue as customer of vodafone.
                          Vodafone India customer support has been notified about the posted complaint.
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                            Baluram Dalmia
                            from Surat, Gujarat
                            Dec 13, 2018
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                            Address: Surat, Gujarat, 394210

                            I convert my vodafone number from prepaid to postpaid at vodafone store, ring road, surat on 28th nov 2018. They take rs.300 from me and told me that rs.200 is deposit and 100 will be adjust on 1st bill. They don't told me about any activation charges. I asked them regarding charges from pre to post but they told that there is no other charges. I asked them to active rs.399 rental plan. They told number will be activated within 4hrs. Number was activated on 30 with rental plan 299. I change my plan on 7th nov.in between 10 days they suspend the number 2 times. On 12th nov they again reactivate number and send me bill where they charged on time activation fee. When i called customer care they told activation charge is waived off in bill then where is the amount which i paid at vodafone store, they grab my money. They not provide me any receipt at vodafone store. I want to convert my number to prepaid again.
                            Vodafone India customer support has been notified about the posted complaint.
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                              A
                              Amolika 02
                              from Mumbai, Maharashtra
                              Dec 13, 2018
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                              Address: Mumbai City, Maharashtra, 400030
                              Website: Vodafone

                              Sir, i have applied for porting out my mobile [protected] to airtel and given all the documents. My engagment with vodafone as a sp was individual but later joined a chitpavan foundation - mumbai which is social and cultural organisation who had a cug benefits. I gave their noc but yoiur team is not accepting it but repetaedly asking for the name of the employer etc. I clarified that i am a housewife and not an employee but they are unable to appreciate.

                              I dont know that your own team does not know that such cultural organisations are also cuss. What yiour officers are doing, god knows.. I complained to your nodal officer but is not responding
                              Vodafone India customer support has been notified about the posted complaint.
                              Helllo ...

                              Aapka Naya niyam hame Jo ki (. Monthly 35 /r kajo niyam hai hame bahut kharab laga krupya ye thik nahi hai
                              Plz sollution...
                              Thanks...
                              I have20 rs as balance in my sim but whenever i call someone it says that my outgoing validity has expired. If we recharge the card will it get back to normal? If not i need my outgoing validity back
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                                S
                                Sarita Dbritto
                                from Mumbai, Maharashtra
                                Dec 13, 2018
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                                Address: 400066
                                Website: Vodafone

                                Hi,
                                We have 5 vodafone connections in our family, 3 prepaid and 2 postpaid. All the prepaid connections had 1000+ rs. Balance and the pans selected did not have any expiry. Suddenly we get the notice of outgoing call barring from certain date.
                                This is rediculous customer service. I[censored]sers have balance on their account why should their facilities be barred. Vodafone is a provider of service and has good reputation. They should not use such mechanism to grab balances that consumers have on their account.
                                Regards,
                                Sarita
                                Vodafone India customer support has been notified about the posted complaint.
                                Unable to port number [protected]
                                The maner of taking about customer care is not good and he has also stopped my cal and signal qulitiy is very bad..
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                                  R
                                  Reddy Sekhar B
                                  from Hyderabad, Telangana
                                  Dec 13, 2018
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                                  Address: Rangareddy, Andhra Pradesh, 500072

                                  I was able to send messages to all contacts prior to last week. But from last 6 days i was not able to send any messages to any contact. I've unlimited package and i've additional balance too.

                                  I've called customer care executives 3 times. Every time am receiving different solutions but none of them are working.

                                  I need this to be resolved asap.
                                  Vodafone India customer support has been notified about the posted complaint.
                                  I use a Redmi Note 4 with Vodafone carrier.

                                  When I try to send an SMS I get message failed to send and when I see the details it tells me Error Code 50.

                                  I am from Mumbai. Please look into the matter.
                                  Dear Sir,
                                  Due to my personal issue, I want to surrender my Postpaid Vodafone Connection immediately. My Vodafone Postpaid No. is +91 [protected]. So, please stop my connection ass soon as possible.

                                  Thanking you.
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                                    dhruv vaishnav
                                    from Mumbai, Maharashtra
                                    Dec 12, 2018
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                                    Address: Mumbai City, Maharashtra, 40008

                                    Vodafone and airtel have blocked my number from outgoing calls eventhough i have more than 200/- balance in it.

                                    If this move is not as per trai rules, it needs to be revoked and vodafone, airtel and idea should be fined for this move.

                                    If trai is aware of this rule, it should be notified to customers via newspaper or social media. Telecom companies coming with rules to profit their company and looting customers is not fair from their side and trai should intervene in between to stop this.
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      Manohara Rao
                                      from Kakinada, Andhra Pradesh
                                      Dec 12, 2018
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                                      Address: Mumbai City, Maharashtra, 400013
                                      Website: www.vodafone.com

                                      My cellphone no:[protected] deactivated due to non usage. I took this connection in Bhusawal, Maharashtra. So i contacted and submitted all the docs in Vodafone store in Bhusawal during June.2018. They said it will take 1 to 3 months but not yet activated. I contacted many times but no use. Then I contacted Vodafone store in Kakinada, Andra Pradesh since I moved from to Kakinada, AP. They directed me to write a mail to vodafone corporate which i did on[protected] but no response. Request Vodafone to resolve my long pending requests
                                      Vodafone India customer support has been notified about the posted complaint.
                                      Dec 12, 2018
                                      Updated by Manohara Rao
                                      rom: Manohara Rao P<[protected]@rediffmail.com>
                                      To: <corporatecare.[protected]@vodafone.com>
                                      Subject: Fw: Activation of My Cellphone No.[protected]
                                      Date: Tue, 30 Oct 2018 21:09:07 IST
                                      Dear Sir

                                      I am writing this mail with a great frustration.

                                      My Cellphone No: [protected] has been deactivated due to non usage more than 90 days.
                                      I had taken this number and was using in Bhusawal/Maharastra and then shifted to Andhra PRadesh.

                                      I have visited Bhusawal/Maharastra during June.18 and submitted all the required documents to activate
                                      the same but to my surprise, it has not yet been activated even after 5 months.

                                      The status showing in the system is "MNP deactivated pending at Home Circle"

                                      I request your intervention to activate my number at the earliest.

                                      Thanking you

                                      Manohara Rao
                                      Cellphone No: [protected]

                                      Note: Forwarded message attached

                                      -- Original Message --

                                      From: "Manohara Rao P"[protected]@rediffmail.com
                                      To: vodafonecare.[protected]@vodafone.com
                                      Subject: Re: Activation of My Cellphone No.[protected]
                                      dear Sir

                                      I know that this number belongs to MH circle and unable to get feedback from them. I expected something
                                      could be done only by Vodafone (either AP or MH Circle)
                                      Request you to take up the matter with your Vodafone Maharastra circle and activate the same

                                      Thanking you

                                      Manohara Rao

                                      On Wed, 24 Oct 2018 20:33:39 +0530 <vodafonecare.[protected]@vodafone.com> wrote
                                      > Hello Sir/Madam, Thank you for contacting us. My name is Narayana and I will be assisting you.We
                                      regret to the delay in response to you.Post validation on your deactivated number we would like to
                                      inform you that the number belongs Maharastra circle as it is different circle we cannot follow up the
                                      number or activate the number. Should you have any additional questions, please let me know and I will
                                      do my best to address them. Your interaction number is:[protected]Thank you!Narayana.
                                      >On 10/10/2018 3:26 PM; From: [protected]@rediffmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ;
                                      Subject: Re: Activation of My Cellphone No.[protected];Dear Sachin
                                      >
                                      >Thank you very much for the response. I had visited Bodafone service centre in Bhusawal/mother network
                                      during July.18 and submitted all the required documents. He said it will take 2-3 months and after
                                      lapse of considerable time also, it has not been activated.
                                      >
                                      >Please look into the issue and do activate on priority
                                      >
                                      >Thank you
                                      >
                                      >Manohara Rao
                                      >
                                      >
                                      >On Wed, 10 Oct 2018 12:03:28 +0530 wrote
                                      >> Hello Manohara, We appreciate you reaching out to us. My name is Sachin, and I will be assisting you
                                      today with your query on SIM services.I regret to inform you that, your number has been deactivated due
                                      to non-usage.Post validation on your account with concern team we would like to inform you that after
                                      90 days from deactivation date same number will be moved to mother network.However, to get same number
                                      kindly visit donor operator.hope I was able to assist you today with your request on SIM services.
                                      Should you have any additional questions, please let me know and I will do my best to address them.Your
                                      interaction number is [protected].Thank you!Sachinhttp://www.vodafone.in/
                                      >>On 9/6/2018 4:53 AM; From: vodafonecare.[protected]@vodafone.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ;
                                      Subject: Re: Activation of My Cellphone No.[protected];Hi, kindly handle below case.Regards, Sanjay
                                      Prajapati
                                      >>On 9/6/2018 1:09 AM; From: [protected]@rediffmail.com; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ;
                                      Subject: Activation of My Cellphone No.[protected];Dear Sir
                                      >>
                                      >>My Cellphone No.[protected] was deactivated due to non usage. I have submitted all the documents to
                                      your Bhusawal Vodafone store during 1st week of July.2018 but still not activated.
                                      >>
                                      >>I have been using this number for the last 9 years and do not want to lose this number.
                                      >>
                                      >>Please look into this and activate at the earliest.
                                      >>
                                      >>Thanking you
                                      >>
                                      >>P Manohara Rao
                                      >>
                                      >
                                      >
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