Vodafone India Complaints & Reviews

Out going disconnected without any information, when i am in hospital for emergency call not connected and no incomming call but the tower showing full. Customer exicutive says out going was stopped. There is no recharge shop available at that hospital. What can do that time. With out any reason rules was changed. Trai rules are not convenient for a common people. Pls change the rules which helps to a common man. Thaking you sir.

Hi,

This is rizwan here. I bought a new vodafone mobile prepaid sim card before few years in which i have been asked that the validity of the sim card would be lifetime.

It means i don't have to pay anything to extend the validity of my vodafone mobile prepaid sim card. Now today as on[protected] i have received a message from vodafone asking to recharge your prepaid mobile number by rs.24 to extend service validity for 28 days. So i will have to pay rs.24 each 28 days.

It is clearly a breach of contract and i can not bear this. I am not going to pay anything to extend the validity of my vodafone prepaid mobile sim card.

I have a vodafone number in m brother's name which my mother uses ([protected]). Its a 2g sim and since my mother recently started using social media, i requested an upgrade to 4g sim.
My brother now stays abroad and vodafone needed him to walk to a store to get 4g sim for the same number, so we decided to get a new number in my name with 4g sim.

Sim got delivered on 24th nov and is still not active. My mother in assumptuion that new sim is active kept on using data on old 2g sim which had no data plan.
I refuse to pay the bill amount of rs 850 and would also expect a compensation for the delay. I complaint on twitter and 1 got 3 calls from different people but no one resolved the issue

I have a corporate user group number in hyderabad that i am using since last 2.5 years and they have been consistently disconnecting my number on bill due amount of 1400 which has already been settled for and for which i have complete mail trails with me. I had previously had 5 numbers of theirs for which the bill mount was settled and hence forth 4 numbers were disconnected except one number that i have been using. They come back to the same thing after every couple of months that i have not paid the bill even though i have and bar my number.

I need your help in resolving the same and get the number activated, plus compensation for business loss that i have been facing over the time period.

I am viteshver tyagi one of the customer of "vodafone" having a mobile number-[protected] suffering from the worse services just because o[censored]seless "customer care services.
My purpose of writing is only to tell other people of vodafone how much useless company management you are having in delhi ncr, no one is sincere here in working.
Since last few months and i am unable to talk to the customer care department. Pathetic services.

By unsatisfied vodafone customer,
Viteshver tyagi

I am on international roaming for long time now but vodafone is giving me a hard time since 4 months. I was unable to use the services and was regularly charged rental for international roaming. After 31 emails exchanges and complain to the appellate authority they were able to resolve it but no apology or even a refund for any of the months was provided. Moreover, they deducted rs240 from my balance as soon as i recharged. I sent an email asking them to explain the deductions and 2 emails included senseless replies explaining the past deduction before the recharge was made. Please help in getting a resolution as i have lost hope with vodafone able to resolve the issue

Hi sir,
We have received a message last month to recharge with a minimum of rs.35 besides from having minimum balance. Also when contacted customer care, the executive said that every month we have recharge rs.35 or else number will be disconnected, service provider are cornering middle class people's by forcing to generate revenue.
Plz take action against these service providers who are bringing new rules and crushing middle class people's to force to do such recharge just to generate their revenue. This is some kind of blackmail which vodafone is doing with their customers. If this thing continues everyone will port their numbers to bsnl or jio who are getting free incoming calls

Thank you

Hi Sir,
We have received a message last month to recharge with a minimum of Rs.35 besides from having minimum balance. Also when contacted customer care, the executive said that every month we have recharge Rs.35 or else number will be disconnected, service provider are cornering middle class people's by forcing to generate revenue.
Plz take action against these service providers who are bring new rules and crushing middle people's to force to do such recharge just to generate their revenue. This is some kind of blackmail which Vodafone is doing with their customers.

Thank you

I have tried to send message from my vodafone number to other number but it's getting failed again and again. I'm requesting to get me out of this problem since it's very urgent for me to send one official message from my vodafone number. I have recharge my number even before validity is over. I have main balance in account but i don't have message balance

Why vodaphone has msg me to recharge today only with rs.35/- otherwise my out going will be stoped & i have to do recharge compulsorily today by rs.35/- valid for only 28 days. Which i have done today & they also says that i have to do this recharge every month.
Kindly please any one provide me or guide me how i can complain this to trai. I will put complain for this.
When all other co. Provide life time validity along with free out going calls unlimited with some specific recharge voucher. How can vodaphone compulsorily force us to recharge by 35/- every month.
Kindly give ans. Because i want refund of my rs. 35/- which i spended today by recharge on my mobile no [protected]. Thanks

I register complained yesterday itself for getting sms to stop service and got response that this is by mistake happens, please ignore sms and as per sms my services stopped from last midnight. Still getting response that will resolve issue in 1 hour and i struggling from last 18 hours without services even i already recharged with 398 pack. More over i lost these 9 days of offer.

My vodafone no. [protected] do not serve me with the expected service, network is very poor, i want to port out of vodafone but am not able to send port out msg, i tried a lot. This is so pathetic. Not expected such small act from this big company. Very disappointing. Will ask others not to ever opt for vodafone, this has never happened in any of my port service and when i surf internet i understood this is how they try to keep there customers as every vodafone customer is facing same issue.

Worst customer care service. Hoping to port out soon. There have been multiple instances of me recharging my data pack and it expiring withing 8 days even though it is supposed to be valid for 28 days. Random instances of them discontinuing my outgoing calls although my talk time balance isn't zero. Customer care operative reiterate the same lines Everytime a call to complain is made. Stressful ordeal.

Iy. V. Sivaram, [protected] has changed plane from 399to110 (No net) in august2018. Your people changed my plane again to 399 with out my knowledge in oct2018. I request to currect my bill acording to plane110 only in oct/nov&nov/dec as i this chang of plane is not knowne to me & i have not requested. Iam your custmer from 15 years. Request you for early action.

I recharged my prepaid card in mumbai on november 10th for a further 3 months.
After recharging i received a message, confirming the recharge process.
Since im in rajasthan i got a couple of messages, telling me to show my passport and my renewed visa (Wich is impossible, because im still on the same visa)
And since november 27th my number is blocked!
I've been to the vodafone store in jodhpur and asked for help but nothing happened.
I would love to resolve the problem before i contact my lawyer to get at least my money back.

I am an 8 year old user of this post paid service and recently feel very cheated by your poor service
I activated i-roam free pack for 7 days via my app before boarding my flight for sri lanka on 17th november

On reaching sri lanka, i switched on my phone and realized that roaming had not been activated. I immediately switched off my mobile data and still have been charged rs 5000 for data usage while roaming.

And then 500/day charges were automatically activated starting 19th to 25th without my consent and while my mobile data continued to be switched off

So
- your on app roaming activation failed me
- i was charged rs 5000 for data
- charged 500/day without my consent
- all of this without me able to use internet even one day of roaming as i was scared to switch on my data to incur more absurd charges from you
- also you kept on increasing my credit limit from 5000 to 8000 without my consent so that my dues continue to increase

This is very shady ethic and i feel frustrated and cheated even after being a high spending and loyal customer for so many years
Please verify your satellite data and correct your bill. Else i will have to move to social media and consumer court and abandon my phone connection

I was on a vacation in India. I traveled to Dawki river and Myllyong village in Shillong however Vodafone claims that I went to Bangladesh and due to which i have been charged international roaming. When I contacted vodafone customer care i have been told that "It is a valid charge, since you were in Meghalaya and it is necessary to have international roaming to be activated in Meghalaya".They also offered a 500 rupees discount. This is matter of principles. I have physical proof on my passport that i havent travelled to bangladesh. Executive even made a statement "Meghalaya to be part of Bangladesh". This whole episode is absurd, firstly you are questioning integrity of country by mentioning Meghalaya to be part of Bangladesh and then you claim it to be valid charges.

I did recharge of 509 on 22nd Nov 2018 3.29pm through UPI (my vodafone app) mode and it failed. I called vodafone care and they didn't get the money and recharge didn't happen.
I called bank and they told that transaction was successful from bank.
I did recharge again at 8:30 pm same day and it was successful.

Pl refund my money ASAP. It's 5 business days already.

I am holding vodafone prepaid mobile for last 5 years and continuously recharging it on time. I could not recharge or use in last 3 months and it was disconnected without any warning message to me. I am not in india and would reach back in next 2 months. We are being told that the number is churned and i have to visit vodafone counter with my original documents. My number is given at all banks for my banking transactions and i am suffering a lot. My query regarding non-receipt of sms alert to vodafone remains unanswered.

Vodafone had crossed all boundaries o[censored]nprofessional-ism where I had been charged of Rs 2900 against international roaming that I had not even requested for, They itself added the add-on in my bill of 2900Rs and continuously getting the call for bill payment.

Very insane behavior, If I had not went outside India then why I should be requesting for International Roaming pack. I am thoroughly dropping the mails corresponding to this issue since 24Oct but not get any satisfactory answer.

Initially they did settlement on half of the amount but I refused because the service that I had not requested/used for, why I should be paying for that. I tried to connect on customer care but their representative abused me with foolish foul language.

These are Frauds who are trying to snatch the money from innocent individuals after providing worst ever service that people cannot even think off.

My Number was [protected], The worst thing I found that they are so illiterate that their representative don't know how to talk with customers/clients and they are supposed to use foul and abusive language on call.

Please don't use Vodafone