Vodafone India Complaints & Reviews

My account [protected] was deducted rs 100 without my permission, any approval. This is first time i had noticed that such a deduction has been made for some subscription. This is a serious lapse, cheating to customers. O

The incident was noticed when recharged my phone account with rs. 255/ and noticed that the company deducted rs. 100/ for some subscription.

On calling the company call center, i was told that i had opted for some subscription on 22 oct 18 and so they deducted the amount. When i asked for the details and verification that i had opted for somethg like this, they had no reply, and i was told that they will discontinue the subscription in question but will not reimburse the money.

This is the first time i noticed this, it may be happening to others also without their permission.

I need an apology and suitable reimbursement.

I had gone to foreign and vodafone charged rs12000 for 50mb and that also i have not used.
Now vodafone team also no waiving wrong amount and not making settlement.
Please help as being regular customer there we can expect some benefit.
Also for 50 mb 12000 is extremely high and i am ready to settlement but vodafone team not at all willing to retain...in this way any company can lost customer by charging wrong bill and also not waiving the same...

Hi Sir,

My number SMS blocked before 8 months. I have called to vodafone customer care, they have said to me that you have sent some marketing messages, so your SMS blocked by TRAI and they said that you have to raise complained in TRAI. Actually i didn't sent any marketing messages to anyone from my mobile only i have sent normal messages to my friends though my number SMS blocked by TRAI. I won't like to send any marketing messages to anyone. I want sent only normal messages to my friends and family members only for emergency use. I have used my number to bank accounts. I'm struggling to send message to my bank even though emergency time. So please kindly unblock SMS on my number.

I have balance and still not able to send SMS. I gave a call to customer care and explained my problem. I said, I was using 84 days Super plan and then also I was not able to send SMSs even though it offered me 100 sms per day. Since I am not getting that benefit I have hold on to recharge Super plan and did a not normal recharge. Now I have balance but still not able to send SMS. I gave a call to customer care and the executive "Suggested" me to again recharge with 35 Rs. pack wherein my call rate would increase to 2.5 p/min. Why should I do it since I want to use a different plan? Could you please help me in resolving this issue ASAP.

Thank you.

My Vodafone 3g sim has balance of rs.196.49 .When I upgrade my sim to 4g it shows the sim balance is RS.-196.49.I have not activated any extra value added services .I talk to Vodafone customer care and go to Vodafone store in Krishnanagar, nadia district, West Bengal, India.They cannot tell me the reason behind it.My number is very important.I tell them how to get the positive balance they say that you buy a new sim or buy unlimited plan
.but they don't give me the surety that my sim balance will become positive.

I am a vodafone subscriber.

Lack of network coverage

I have complained to vodafone about lack of signal in my house address, villa 97, daddys garden phase1, kammasandra, electronics city bangalore 560100. They have mentioned that in 3-4 months it will be rectified. So far no resolution is provided. Kindly help.

No resolution in past six months

I am facing network coverage issue at multiple places .
i have raised complaint also with customer care but the resolution has not been provided properly the complaint raised.
The Areas where i am not getting proper coverage as listed below:
1) Marathahalli : 560037 (Home location)
2) Whitefield : 560048 (work location)
3) Mahadevpura : 560048
Please do the needful so that i can get proper network coverage.
My Mobile number associated with vodafone : [protected]

Regards,
Naveen K

Hi, i own a vodafone sim and i've recently shifted to hyderabad. The sim was activated/bought from tamil nadu. However after i moved hyderabad i am not able to send any sms/message to anyone even though i have the right pack recharged on my phone which includes a 100 sms per day quota too. Would be highly appreciated if you can help me,
Thank you.

Vodafone india is so unresponsive. My changed sim is just not working. Its been 2 weeks and have been following up with their customer services and corporate team daily. No one seems to have a solution. They just keep passing the buck and keep giving assurance that we are working... Only lip service. Feeling so frustrated with their services.
I changed my ownership from corporate to individual. With the changed sim card, i was told it will get activated in 24 hours. Its been 2 weeks and the phone is not working. For some reason i have to leave the country for a long duration project and have been making international calls to their customer services. But all in vain.

According to new message that i received from the vodafone india that i have to pay for all rounder recharge that cost 35 rupees for expanding my validity for using internet, message and calling as i didn't use internet and message service and still have to pay for it and not only that they don't have any other options also for only calling recharge. And further that i have recharged for 150 just before some days and have still pending 95 rupees in my account and by recharging of 150 also my validity is not increased such that i have to pay another 35 for just increasing my validity and customer center says that it is according to new trai rules and all companies have to do so, while i didn't get any this type of information from other company as i am using airtel and jio too. While as i explained all this points to customer call centre employee, as he was not able to convince me so by saying that i am forwarding it to my manager, ended the call, by calling again same thing replied again and now he has put my call on hold by saying that i am checking on your number, and now i am on hold call for around 28 minutes.

It is sad to tell u that the network of vodafone has gone very weak. I could not able to browse in internet even in city or villages. 4g and 3g networks service are working worst and poor. I have been fed up of this network. Plz improve it fast. I m feeling like recharging unlimited pack on my vodafone sim is useless. I m feeling to move on to jio sim which is much more far better than vodafone network. Improvement in the network speed must be done fastly otherwise the vodafone network will fall in big lose.

Sir meri sim ki outgoing services off kr rkhi hai kal maine recharge bhi krwa liya hai but services start nhi hui hai. Costomer care me 2 din se call kr rha hu lekin koi response hi nhi mil rha. Vodafone company ki services itni 3rd class ki ho sakti hai ye maine nhi socha tha. Care wale call uthate hai 1 hours ka naam lekar call cut kr dete hai.

I got an unsolicited call in my vodafone from royal club on 22.11.18 at 14.27. And 14.44. Their number is [protected]. I tried 15 times to register my complaint with vodafone in various different formats but all are rejected by vodafone.
I am not able to register my complaint.
Kindly look into.
This happened earlier also. After rejecting 2 times, my complaint was accepted.
G. Simson
[protected]

When i tried to port from vodafone to airtel, i received fake call from [protected], saying that they call from airtel and asked me to send stop mnp to [protected]. After sending they asked for that sms to send back.
Only after sending i found they fooled me to stop porting. So again started from first and now changed to airtel.
Now when i tried to change my another number same call came from unknown number asking to send stop mnp.
If vodafone wants to retain customers, they have improve not fool customers. Never ever i will go back to vodafone nor allow any body known to me.

Vodafone deactivated my post paid line due to non usage and at the end of every month they keep sending me a bill of inr 375.69 and expect me to pay for it.

First of all, vodafone deactivated my line without my consent even when i have paid the monthly bills by the due date.

Whether i use my vodafone number or not, it is none of their business to deactivate it without my consent as long as i am paying the monthly bills.

I recently received a bill of inr 375.69 for my vodafone no. [protected].

If you expect me to pay this amount or any future bills, please note i will file a lawsuit against your company for malpractices.

Thank you,
Rahul das

From today morning (22/11/2018) whenever i am trying to make a call through my vodafone number it is saying that my outgoing has been disabled and i have to recharge for unlimited calls to make outgoing calls again.. I had balance in my vodafone prepaid account but still i cannot make any calls.. Also no prior notice of any such actions has been communicated to me by vodafone.. I am feeling cheated and betrayed and i didn't expect this from a reputed company like vodafone..

I want the refund of my available prepaid balance.. So sir i will be very grateful if you can help me with the resolution

I am using Vodafone network 10 years and above with out intimation they blocked outgoing call and I called customer care service regarding this issue i didn't get any proper response and VODAFONE Number is my primary number that only I linked all my bank accounts, Aadhar pan, PF, and my office also and due to medical emergency.

Vodafone music safari gets activated automatically for last 7-8 month. Every time vodafone say they have disabled the service but i am charged with 90 rs every month. So disappointed in vodafone planning to change the operator. I am mentally harassed due to the service they activate at their end without any permission and charge rs 90 and taxes in regular postpaid plan.

I had received a message about that my vodafone number ([protected]) had going to stop outgoing services and i have to recharge of rs.35 or an umlimited pack. So i had recharged my vodafon facilitiese number with 9 rupees unlimited card today (21/11/2018) morning. But the outgoing services are not provided for me. So i contacted the customer care service of vodafone they replied that i have recharge of rs.35 or rs.199 unlimited pack then only service provided for me. But firstly they said to recharge any unlimited pack.

I asked if i didnt recharge of rs.35 or rs.199 unlimited pack what about my rs.9 pack, but they didnt answer for that. They said only to recharge for rs.35 or rs.199 unlimited pack.

If i didnt recharge what about my rs.9. Its validity ends today night. They said first to recharge any unlimited pack thats why i recharged of rs.9.

I request that the vodafone must to activate this unlimited pack or to extend this pack until my outgoing services are being activate.

I had an other question that how all the vodafone numbers have the same service validity date ends between november 1 to november 15.

Hello. I had a vodafone number that got deactivated in the month of january 2018 due to non payment of bills and now it says the number does not exsist. I want to reactivate the sim. How can i do it. I am ready to pay the entire bill due. Please guide me. Its been 10 months the number has been deactivated and it has not yet been reallocated. So please tell me how get the number back. I really need the number back