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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 271

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S
Shivendra27
from Haridwar, Uttarakhand
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re issuing of my sim card

My sim card [protected] is not yet started working of vodafone company which i got misplaced in my village deokhal post roopgarh district basti and i visited the vodafone centre near me in faizabad niyawa which is 40km from my home and i have submitted all the documents with signature and everything i was asked for but they want me to again visit there one of its executive named ved prakash srivastava told me to come again
This travelling...
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Abhiverma10
from Neral, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing calls and outgoing sms has been stopped

Address:Thane, Maharashtra, 421503

As i'm using a vodafone company service and i'm having a balance of rs 150 in my vodafone account then also they have stoped my service of outgoing call and sms as i have to do a port my number into another service but they are saying you have to do a recharge of rs 35 than only your outgoing call and sms will get started
I'm receiving a message again from the vodafone that now your incoming call will be stoped if you have not done...
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Address:411027

Unprofessional behavior and response from Vodafone as an corporate.I am using this Vodafone number approximately 10 years till date and Vodafone has suspended my number without even a single email communication to myself..Then why Vodafone take our email id while purchasing a postpaid SIM.I have requested just to activate my Postpaid No....
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N
Nitin Mahawar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of my amount without my knowledge

Address:New Delhi, Delhi, 110058

I am a vodafone user since from 2007 with the number [protected] and this is the first time i am having a complaint like this. I got message from vodafone saying that juice up pack is activated as per my reques. I have never requested or claimed to activate this service. Without customer knowledge how can a service provider activate a pack. I was having more than 400 rs. Balance in my prepaid, however slowly slowly they have deducted all...
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C
chiraglakhani
from Junagadh, Gujarat
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network issue

Address:Junagadh, Gujarat, 362001

Hi
i apply postpaid to prepiad on[protected] and suddenly on[protected] @ 3 clock afternoon my post paid connection is not working and i insert new prepaid sim @ 3:00 after noon on 01/12/2018 but more than 4 hours as i type this message @ around 6:45 evening still no outgoing or incoming calls
my number is[protected]...
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S
Syed h
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsatisfied with this network

M using my num past 7 to 8 years. I am really not satisfied with your service which your ur providing nowadays... Without any alerts, sms or information how could barred the calls after having balance also i am unable to make call n sms seriously it's discusting with your network i hate this network now... Provide the customers to good service or else of you people's are give this kind of services means it's not good for your network...
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A
Abhishek11006
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no talk time receive for rs 51 recharge instead some other activated

Date of the incident - 12/1/2018
I recharged my mother's phone with rs 51 but did not receive any talk time, instead of some other service which i don't require getting activated
Desirable resolution
I would either like the amount to be converted to talk time or refund the money.

Transaction reference number
Hga1p13e[protected]

Transaction date & time
[protected]:06:37br...
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A
ANISH304
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

conversion from postpaid to prepaid pending since months

Address:Vadodara, Gujarat, 390007
Website:vodafone India

I had prepaid connection [protected] since january 2018. I made complaint to vodafone store for interruption in network. From jan till date i made several visits to vodafone store and met an executive shri mitesh, mob[protected] at natubhai circle, vadodara. Everytime he noted my complaints, did something in mobile handset and assured that problem would be resolved. On 18 aug 18 mitesh advised to convert prepaid to postpaid 299 plan. Which...
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S
satyadamodar
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted phone calls and vulgar messages being received from 7349050587

Me and my family members are deliberately receiving weird and porn messages as well phone call from these [protected]
The user of this number after sending sms are switching off their mobile and the messages are being received during wee hours at night.
I request the service provider of [protected] to kindly address this issue at the earliest as these miscreants will keep on disturbing us from various other numbers until they...
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R
Rudra91
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

against rs.35 recharge

Address:Howrah, West Bengal, 722150
Website:Vodafone India

Hi,

I did a rs.245 recharge in my phone with 84 days validity on 14/11/18, however yesterday i received an sms that i need to recharge of min 35 before 7/12, or my outgoing will be suspended.
Why this? I have already done a recharge of rs.245 as per vodafone plans, why again this 35?
Check your system properly and resolve this immediately. Is this some kind of professionalism or you are simply robbing your...
+2 photos
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S
Sivasankaran Nedungat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile - wrong billing and lack of safeguards in their system

Address:560093

I am a post paid subscriber. Before traveling abroad on 8th aug '18 i had availed international roaming @rs149 pm only to ensure that i get otps sent by sms by banks and similar institutions for enabling financial transactions. I have a local sim for my personal use while in the us since aug 8 and between that and skype calling, thus use of my cell for calls while on international roaming has been completely unnecessary.
For the months...
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C
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing call is not working

Address:Kolkata, West Bengal, 700034
Website:www.vodafone.in

Outgoing call is not working on my vodafone no.[protected]since a week, when i try to call anyone, its automatic call ended within a second. I contacted the vodafone call centre via telephonic conversation but still pending at their end level. So i requested to resolve my issue as early as possible.
Its my humble request to you for this kind issue.
Thanking you...
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A
AMIT500
from Mohali, Punjab
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fraud with customers

Vodafone has the mentality to disturb its customees and make fraud with them. Really shame on you people for doing fraud with the customers as you people don't have guts to earn your income. Instead you people become greesy hungry fellows to eat the benefits of rhe customers. If this is the way you people treat the customers then that day is not so far when you will lose the business. Now you people become greedy by eating the money every...
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S
Sajeevkumar Ravindran
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i am complaining about minimum recharge of 35 rupees

I received a sms from vodafone that incoming calls will be banned after 08/12/2018 unless recharging the number. According to trai regulations it is illegal and unwanted. But unfortunately i am getting this sms for the last few days. So i request the vodafone service providers not to terminate the service. If do so it will attract legal proceedings from my side....
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Dadisetty Durga Malleswara Prasad
from Manuguru, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

coverage area and validity

Address:516434

Out going disconnected without any information, when i am in hospital for emergency call not connected and no incomming call but the tower showing full. Customer exicutive says out going was stopped. There is no recharge shop available at that hospital. What can do that time. With out any reason rules was changed. Trai rules are not convenient for a common people. Pls change the rules which helps to a common man. Thaking you sir....
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M
mrsaiyad
from Bharuch, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prepaid mobile sim card validity plan contract breach up

Address:Bharuch, Gujarat, 392001

Hi,

This is rizwan here. I bought a new vodafone mobile prepaid sim card before few years in which i have been asked that the validity of the sim card would be lifetime.

It means i don't have to pay anything to extend the validity of my vodafone mobile prepaid sim card. Now today as on[protected] i have received a message from vodafone asking to recharge your prepaid mobile number by rs.24 to extend service...
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T
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

high bill on old number due to new sim not activated

I have a vodafone number in m brother's name which my mother uses ([protected]). Its a 2g sim and since my mother recently started using social media, i requested an upgrade to 4g sim.
My brother now stays abroad and vodafone needed him to walk to a store to get 4g sim for the same number, so we decided to get a new number in my name with 4g sim.

Sim got delivered on 24th nov and is still not active. My mother in assumptuion...
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Arjunsolo88
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disconnection of my number

Address:500032

I have a corporate user group number in hyderabad that i am using since last 2.5 years and they have been consistently disconnecting my number on bill due amount of 1400 which has already been settled for and for which i have complete mail trails with me. I had previously had 5 numbers of theirs for which the bill mount was settled and hence forth 4 numbers were disconnected except one number that i have been using. They come back to the...
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V
Vitesh Tyagi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pathetic services

Address:New Delhi, Delhi, 110054

I am viteshver tyagi one of the customer of "vodafone" having a mobile number-[protected] suffering from the worse services just because o[censored]seless "customer care services.
My purpose of writing is only to tell other people of vodafone how much useless company management you are having in delhi ncr, no one is sincere here in working.
Since last few months and i am unable to talk to the customer care department. Pathetic services.br...
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J
jaideepraval
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

international roaming issues - incorrect balance deduction

Address:380008

I am on international roaming for long time now but vodafone is giving me a hard time since 4 months. I was unable to use the services and was regularly charged rental for international roaming. After 31 emails exchanges and complain to the appellate authority they were able to resolve it but no apology or even a refund for any of the months was provided. Moreover, they deducted rs240 from my balance as soon as i recharged. I sent an email...
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