Vodafone India Complaints & Reviews

Sir, My no. [protected] (Vodafone) using since long time but I am not satisfied with your service. Although I am a Sinior Citizen & using phone only for incoming & outgoing purpose but unfortunately you are activating so many services without my consent, now kindly solve the issue or I have to port out my number.
Regards
Kironmoy Bhattacharjee

Hi,

This Vodafone number is in use with me for almost 10 years as prepaid connection.

Recently in July 2018 I put a net pack for approx 500 rupees and when I tried to upgrade my Sim from 3G to 4G, Prepaid was changed to Postpaid stating reasons as they needed aadhar card and due to lack of proof they had to change my number to postpaid to renew my connection.

They updated that I can switch back to Prepaid after 3 months and after that Rs. 500 which I recharged as prepaid connection will be renewed

Now after 3 months, from October 25 onwards after settling all the bills when I placed a request to change back to Prepaid they constantly giving poor customer service by stating that this number will change to prepaid in 7 days and almost 6 times I visited them every week and still not changing from Postpaid.

I have already called customer care and raised complaint to Vodafone. But no action still but fake promises.

Can this be taken into consideration and help in changing my visit number from post paid to Prepaid.

Vodafone has the mentality to disturb its customers Really shame on you people for doing fraud with the customers as you people don't have guts to earn your income. Instead you people become greesy hungry fellows to eat the benefits of rhe customers. If this is the way you people treat the customers then that day is not so far when you will lose the business. Now you people become greedy by eating the money every month. If you have little bit shame and little bit self respect and respect for your parents then give the benefits from your side as your services becoming worse day by day. Show some respect to the customers by giving them bemefits from your side atleast to me instead of looting me cheating with me and doing fraud with me.

If you can't do this thing then do one thing take one big katora and sit on the road. People will give you lot of money to you. You hungry greedy beggars only have the mentality to loot he customers instead of giving them benefits you people become blood suckers of them. Really shame on you.

I was unable to get in touch with Uttar Pradesh vodafone customer care for the entire day on +91-[protected] number (When I contacted them, I could only listen to the options menu and once, I select any option, I had to listen to the options menu again and again) and also on 198 through my vodafone number.
Vodafone India — bollywood gossip pack was wrongly activated by your team and- rs. 75 was deducted .Kindly refund it asap because for your information I never activated it .Without customer knowledge how can a service provider activate a pack.Kindly take an action and ask vodafone to refund...

I want to complaint against Vodafone company I request them to last 8 month to change my Vodafone postpaid number to change Vodafone prepaid . Many time I request them to change it but they don’t take any action about it every month they are sand me bill in excess amount . I visit so many time Vodafone store that is from my home away 35 km . they always mis guide me regarding change the prepaid number

Hi

I brought this post paid number in my office mobile number [protected]. My name is arpit patil working for amazon.com
Basically i have 2 problems first person updated wrong email id as i cant see any bills sending to me.

Next one is that every month my number vodafone is charging 499 rs for data usage of some 30 mb the problem is i brought that sim for my mom she never uses inter net it might be by mistake data may got on she uses only for calls so i request you to wave off the internet charges or help me to port to some other network

My mobile no. Is [protected]. On 28th nov, i received a text message saying my 'bollywood gossip pack was active'. I stop the service but 75 rupees were already deducted from my balance. I did not ask for the activation of any services. When the service stopped, you started another service and deducted the remaining balance. Now i am left with around 8 rupees in my balance. I would like cancellation of all the services active, if any, since i never asked for any and also the amount deducted back.

Vodafone forced me to Recharge till today and when I did it wiped my old unlimited 2g plan and replaced with another 1gb plan. I already had balance around 20rs. My old Internet was valid till end of this month. They are forcing people to buy Recharge. I lost 100rs. I have added screenshots of old Internet pack, them telling me to Recharge till 4 Dec and new pack that overwrite my old one.

Dear team,

Please send me the prepaid recharge list. I need the 1 - 2 years of outgoing and incoming service. Request you to please stop to block the incoming and outgoing service from you side.

Please do the needful for me.in my family we have 7 (Seven) connection of vodafone.

I can't be able to use the services from the below mentioned numbers.
(+91) [protected], [protected], [protected], [protected]

Regards,
Merajuddin (Kolkata)
[protected]
[protected]

Earlier i had a mobile data pack of rs250/- month with 20 gb internet. I discontinue the same for a normal pack of rs.99/month non-internet pack. However, during october i had received a unjustified monthly bill of rs.1430.95 for usage of internet by default. After protest i had paid the bill of rs.830/- and closed the matter after intervened by the people from m/s vodafone. To my surprice again i have received the monthly bill for november 2018 for rs. 706.47 against the pack of rs.99/- month. I still can't understand why the hell m/s vodafone again and again raising the unscrupulous bill very month.
You are therefore requested to immediately reverse the bill for rs 99/- + tax for the month or i will be forced to lodge the complaint with trai for unfair trade practices for charging data usage charge for the non-data monthly pack.

Hi team,
I am moved india last month on october so my sim was not with me i have already registered my complaint to deativate my sim becasuse any one using my sim now i am checking my mail it shows my bill was pending
So how its possible i left from india 1st october please resolve it asap also i am facing some problem becasue i have close this number last month i dont know who is helin please refer my vodafone number which i want to close [protected] this sim

Excellent customer service by your sonarpur centre kolkata 700150
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Sir, being highly pleased and overwhelmed with the serviced rendered by your sonarpur service centre i am going to express my high level gratitude to the company in general and staff members of your sonarpur centre in particular.
Sir, i am a senior citizen of above 65, retired from a service sector unit after active service of more than 34 years, during the course of service had come across many instances but never seen such type of pro customer service which your above noted branch people are rendering to your benevolent patronisers.
I am your customer for more than ten years and having an old 2 g sim from the beginning. Now since the technology has been upgraded many fold i desired to have a 4 g sim and with that purpose approched to your sonarpur centre at about 12.40 pm today. The man on the counter asked for some time as he was busy for another work and told me to wait (No etiquette to say for taking sit particularly to an aged person). However i have been waiting as directed, an another person came to the next chair and verified stocks of sim cards and found only 6 were there. Both the persons had a short discussions and after a while the 2 nd person took the baton with harsh voice directed me to come after one or two days i. E next saturday or monday (To is tuesday) being unable to reconcile how the saturday is 1 or 2 day apart from tuesday i only pointed out the contradiction. The person being annoyed started shouting and with objectable body language told many words the gist of which is ‘ i will not give you sim card. Go wherever you like “ and being overpleased when i requested him to allow me to take his photograph he did not wait a moment and hurriedly rushed out from the centre. Ultimately what to do i had no other alternative but to leave the centre with my head down. Because i am a proud customer of an esteemed institution.
My heartfelt thanks to vodafone people.
“ jago grahak jago “

It is utter shame and disappointment that a new customer have to suffer like this.

MNP done more than 2 weeks and my existing BSNL connection got disconnected 3 days before. Still now from my dear vodafone no service.

How can a person who is a public servant can serve society without mobile connection this much time.

My dear Vodafone we trust you so we came. But don’t disappoint us.

Customer care service is utter failure and non productive. We request your good office kindly train your team how to solve the issues. They are much more concerned in disconnecting the phone within time limit. Simply saying some thing for the time being which neither useful for customer nor for the company.

Also I request your good office kindly try to lodge a complaint through Vodafone grievances centre in the site which is not at all accepting complaints. This is highly intolerable because it is violation of fundamental right of a citizen to raise a complaint.

Sir iam sad your network.last 80 days iam use your network but not good i thik bsnl is tha best network in our area. Vodafone only made for city not for village. Please not chit Villagers. Reply must iam waiting your response. 90 days complete i am switch another network left your network.Very bad experience from your network.i give you 0 Number in your network

Hello, I hace recently got a message that my outgoing calls are deactivated.They told that you have do recharge of at least 35 rs .But I don't want to be recharge 35 rs, I only wanted to give a missed call to book my gas cylinder.It very urgent to book.Please activate outgoing calls on number([protected]).If it is possible to activate it as soon as possible

In my vodafone mobile phone, outgoing sms is barring. Please help me and activate the outgoing sms.
I have purchased a new mobile phone in the last week, i inserrtefd vodafone sim in my new mobile, it when i checked​ sms, outgoing sms not activated.
My name iskaran verma mobile number is [protected]. My address isbaddupur barabanki pincode 225306. Please help me and activate outgoing sms.

The company threatened & harassing again & again that the will stop services when not recharged with minimum of Rs.35. Earlier the sim & services sold by them with lifetime validity and now the restrict consumers to avail the service you have to recharges again & again. Telecom operators are in order to increase their money, harasses consumers always and imposes uneven plans on consumers. This is clearly like a British Rule. Consumers always bind to pay to those creep companies. Recently TRAI also declares that the telecom operators not stop any services when there is minimum balance but Telecom Operators treat order like ###.

Outgoing service has been stopped on my vodafone number from 24th november 2018.
Also i have received a message saying incoming will also be stopped from 8th december 2018 unless i recharge with a certain amount.

I have been using the number from many years and has lifetime incoming and also outgoing.

If my problem is not solved i will surrender the number.

My father has vodafone number ([protected]) which is not in use since last one year. I kept paying bill for initial few months.
Post that i could not pay for few months. Customer care representative called me and said your bill is due which was i knew.
I said "yes" i know, i will pay but i need to close the connection as my father is too old now and not in condition to operate any phone.

Representative suggested i can use number. I said i already have number from another vendor and i am satisfied with it. Moreover, i don't need such costly plan as i would use this sim as second one and not first one. Hence i offer to pay full amount and close the connection.

But representative suggested me to pay half bill till date, then he would wave-off remaining half bill and change my plan to lower rate.

So i paid half bill in sep18 and then there was no further action taken. No bill was waved off moreover next two months full amount around 699 each was charged even though my father neither did single call or sms nor he received any call/sms.

Now vodafone wants me to pay full bill including 699 for next two months whereas i had plan to pay full bill in sep 18 and close the connection once and for all.

The next representative says there is no such offer and we cannot wave-off anything.

Cheater... Full of cheaters...

I did a prepaid unlimited vodafone recharge for which invoice should have been made available to me by vodafone.in spite of my request, they are openly denying to provide the softcopy invoice and asking me to pay inr 49 per month for procuring hardcopy invoice. What a way to loot customers!

Being a consumer, getting an invoice copy for any payment made without any charge is my right and i am shocked at vodafone's response. Shame on you vodafone. "happy to help" just seems to be a show-off slogan, you actually care a damn about your customers. Will port my number soon.

If possible for you dumbheads, learn something from jio who thoroughly provide an invoice for every payment made to them.