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Vodafone India Complaints & Reviews

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Last updated Mar 28, 2024
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400013

Vodafone India reviews & complaints page 274

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A
anupamkundu
from Gurgaon, Haryana
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poor network, not resolve after so many time complaint

Address:700124

[protected]
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[protected] open

check how many time i had complain to resolve network issue but not getting any solution, very poor voice quality, very poor data speed, not getting 4g signal, call drop, 3g signal also 2-3, 4g signal 0, even taking money like shame,...
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A
ashu903 singla
from Yamunanagar, Haryana
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reducing validity of vodafone prepaid connection unfairly

Address:Hisar, Haryana

Dear sir, i have vodafone prepaid connection no. - [protected]. The validity period for this connection was year 2035, but suddenly it showed that the valadity is 23 nov. 2018. Company reduced the valadity of my connection. I purchased the lifetime valadity (Upto 2035) from the company. When connect to company customer care, they said that company change his policy and reduce the validity, now you have to purchse monthly valadity again. And...
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J
JP Mohapatra
from Delhi, Delhi
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billing issue

Address:New Delhi, Delhi, 110075

Hi,

I would like to bring this to your notice that your customer care executive didn’t activate my international roaming on 4th november when i specially called and asked to enable it but now they are so rude to help me. They are very sure it’s their fault but no one is ready to listen to me now. I seek your urgent help with this matter. I’m very disipointed the services has been provide to me.

Thanksbr...
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JP Mohapatra
from Delhi, Delhi
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vodafone complaint 561226908

Address:New Delhi, Delhi, 110075

Vodafone complaint[protected]

Hi,

I would like to bring this to your notice that your customer care executive didn’t activate my international roaming on 4th november when i specially called and asked to enable it but now they are so rude to help me. They are very sure it’s their fault but no one is ready to listen to me now. I seek your urgent help with this matter. I’m very disipointed the services has...
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P
pathan9inthu
from Kodungallur, Kerala
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outgoing validity expired

Address:Chittoor, Andhra Pradesh, 517247
Website:shop.vodafone.in

I am using my vodafone and recharging it regularly and now it says out going validity expired.. This is nonsense really. What do you mean by out going validity expired, it was very clear that we bought it for lifetime validity. Worst service, worst network.

Tried reaching their care, worst connectivity, worst response and worst service ever. I really dont understand their logic here. When we bought it for lifetime validity,...
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T
Tax paying citizen
from Bengaluru, Karnataka
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fraudulent charges on mobile data during international roaming

I activated international roaming before i left for a travel to the us and immediately after reaching there i bought a local sim and never used the india vodafone sim. I suddenly got a message on the 2nd day of my visit that i have an unbilled amount of 5000. I immediately disconnected the data services from the phone to be safe. Though i had never used any of it. Later they disconnected my services and i did not bother about it then since...
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L
Lzalki
from Ahmedabad, Gujarat
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unable to send sms

Address:Ahmedabad, Gujarat, 380058

Hi, i'm unable to send sms from my mobile. Says vodafone error 29. Unable to update message center no too. Raised a complaint with vodafone online but no resolution. Visited the vodafone gallery no resolution. Do support. My no is corporate plan and hence no chance of running out of balance. The network connectivity also shows full however not able to send text messages. Incoming messages are delivered

Lloyd...
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S
Sachin Waddar
from Bengaluru, Karnataka
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network issue from past two years

Please stop cheating people by telling india's best network i have been facing network issues from past two years nothing has been done you will remember only when i don't pay bill.. Call drops, slow internet and cross connections it's been there from past two years it's not only with me it's happening with so many people we are thinking to post it on social media and jointly planning to case a file in consumer forum your representatives...
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V
vsharma.12
from Gurgaon, Haryana
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recharge issue

Address:Palwal, Haryana, 121102

I recharge with 399 on my vodafone no. [protected] (399 plan include 1.4 gb/day, unlimited incoming, outgoing, 100 sms /day for 84 days validity)

Transaction details
Payment through mobikwik
Date & time : 20 nov. 2018 11:39 a. M
Recharge amount -399

Mnay times i call on customer care on 199 & [protected] but they not response.
But i receive only 1 day validity recharge due to which...
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V
vinayak sahpur
from Allahabad, Uttar Pradesh
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unfair balance deductions

Address:Gorakhpur, Uttar Pradesh, 273007

Dear team i want to aware u about unfair balance deduction of my vodafone number [protected] for rs 21/-
I got this sms — -
Hello! Vodafone games service is now active on your number, as requested. This service is valid till[protected] and a 7 days rental of rs.21 has been deducted. Your current balance post service activation is rs.51.32. To deactivate sms stop to or call 155223 (Toll free). Visit http://games.vodafone.in...
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T
thomasanil2013
from Alappuzha, Kerala
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vodafone policies changed without information

Address:688006

I am a vodafone customer, [protected], i have 22 rs main account balance but unable to use it for making calls. Customer care says that i have to recharge to extend my validity, but if i go for extending validity recharge then again i can not use this main balance.
This is not only my concern there may be lakhs of customer who are facing this problem due to sudden change in vodafone policies without any information.
Please check...
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V
Vsabharwal0786
from New Delhi, Delhi
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service validity expired even after having lifetime validity

Address:New Delhi, Delhi, 110059

I am having a vodafone sim card since long back and didn't face such issue before, but now from past few days i was getting messages from vodafone that your vodafone services are going to be expired on so and so date and now my services are expired after that date. And as per vodafone i have to recharge again to get a limited validity, say 28 days.
Why the service validity got expired when we have earlier recharged for lifetime validity?br...
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P
p76
from Delhi, Delhi
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deduction without permission

Address:New Delhi, Delhi

My account [protected] was deducted rs 100 without my permission, any approval. This is first time i had noticed that such a deduction has been made for some subscription. This is a serious lapse, cheating to customers. O

The incident was noticed when recharged my phone account with rs. 255/ and noticed that the company deducted rs. 100/ for some subscription.

On calling the company call center, i was told that...
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P
Princepatel
from Rajkot, Gujarat
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billing issue

Address:Rajkot, Gujarat, 360005

I had gone to foreign and vodafone charged rs12000 for 50mb and that also i have not used.
Now vodafone team also no waiving wrong amount and not making settlement.
Please help as being regular customer there we can expect some benefit.
Also for 50 mb 12000 is extremely high and i am ready to settlement but vodafone team not at all willing to retain...in this way any company can lost customer by charging wrong bill and...
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J
Jayamathavan
from Ottappalam, Kerala
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sms unblock

Address:614625

Hi Sir,

My number SMS blocked before 8 months. I have called to vodafone customer care, they have said to me that you have sent some marketing messages, so your SMS blocked by TRAI and they said that you have to raise complained in TRAI. Actually i didn't sent any marketing messages to anyone from my mobile only i have sent normal messages to my friends though my number SMS blocked by TRAI. I won't like to send any marketing...
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Address:Belgaum, Karnataka, 590001
Website:www.vodafone.in

I have balance and still not able to send SMS. I gave a call to customer care and explained my problem. I said, I was using 84 days Super plan and then also I was not able to send SMSs even though it offered me 100 sms per day. Since I am not getting that benefit I have hold on to recharge Super plan and did a not normal recharge. Now I have balance but still not able to send SMS. I gave a call to customer care and the executive "Suggested"...
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S
Sarthak DE
from Hapur, Uttar Pradesh
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negative balance in vodafone

My Vodafone 3g sim has balance of rs.196.49 .When I upgrade my sim to 4g it shows the sim balance is RS.-196.49.I have not activated any extra value added services .I talk to Vodafone customer care and go to Vodafone store in Krishnanagar, nadia district, West Bengal, India.They cannot tell me the reason behind it.My number is very important.I tell them how to get the positive balance they say that you buy a new sim or buy unlimited planbr...
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T
from Tirur, Kerala
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no range

Address:560100

I am a vodafone subscriber.

Lack of network coverage

I have complained to vodafone about lack of signal in my house address, villa 97, daddys garden phase1, kammasandra, electronics city bangalore 560100. They have mentioned that in 3-4 months it will be rectified. So far no resolution is provided. Kindly help.

No resolution in past six months...
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N
Naveenkumarojha
from Bengaluru, Karnataka
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network coverage issue

Address:560048

I am facing network coverage issue at multiple places .
i have raised complaint also with customer care but the resolution has not been provided properly the complaint raised.
The Areas where i am not getting proper coverage as listed below:
1) Marathahalli : 560037 (Home location)
2) Whitefield : 560048 (work location)
3) Mahadevpura : 560048
Please do the needful so that i can get proper network...
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V
VarunVkl
from Hyderabad, Telangana
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unable to send messages

Address:Hyderabad, Andhra Pradesh, 500049

Hi, i own a vodafone sim and i've recently shifted to hyderabad. The sim was activated/bought from tamil nadu. However after i moved hyderabad i am not able to send any sms/message to anyone even though i have the right pack recharged on my phone which includes a 100 sms per day quota too. Would be highly appreciated if you can help me,
Thank you....
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