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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Vodafone India reviews & complaints page 272

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V
Vitesh Tyagi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pathetic services

Address:New Delhi, Delhi, 110054

I am viteshver tyagi one of the customer of "vodafone" having a mobile number-[protected] suffering from the worse services just because o[censored]seless "customer care services.
My purpose of writing is only to tell other people of vodafone how much useless company management you are having in delhi ncr, no one is sincere here in working.
Since last few months and i am unable to talk to the customer care department. Pathetic services.br...
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J
jaideepraval
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

international roaming issues - incorrect balance deduction

Address:380008

I am on international roaming for long time now but vodafone is giving me a hard time since 4 months. I was unable to use the services and was regularly charged rental for international roaming. After 31 emails exchanges and complain to the appellate authority they were able to resolve it but no apology or even a refund for any of the months was provided. Moreover, they deducted rs240 from my balance as soon as i recharged. I sent an email...
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R
Ravi157
from Korampallam, Tamil Nadu
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complaint against validity

Address:620001

Hi sir,
We have received a message last month to recharge with a minimum of rs.35 besides from having minimum balance. Also when contacted customer care, the executive said that every month we have recharge rs.35 or else number will be disconnected, service provider are cornering middle class people's by forcing to generate revenue.
Plz take action against these service providers who are bringing new rules and crushing middle...
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R
Ravi157
from Korampallam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint about validity recharge

Address:620001

Hi Sir,
We have received a message last month to recharge with a minimum of Rs.35 besides from having minimum balance. Also when contacted customer care, the executive said that every month we have recharge Rs.35 or else number will be disconnected, service provider are cornering middle class people's by forcing to generate revenue.
Plz take action against these service providers who are bring new rules and crushing middle...
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Bidyarani Rajkumari
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

message is not spending

Address:Bangalore, Karnataka, 560095

I have tried to send message from my vodafone number to other number but it's getting failed again and again. I'm requesting to get me out of this problem since it's very urgent for me to send one official message from my vodafone number. I have recharge my number even before validity is over. I have main balance in account but i don't have message balance...
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R
Rakesh m.S.
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i am life time validity prepaid customer why we compulsorily forced me to recharge by rs.35/-

Address:Mumbai City, Maharashtra, 400078

Why vodaphone has msg me to recharge today only with rs.35/- otherwise my out going will be stoped & i have to do recharge compulsorily today by rs.35/- valid for only 28 days. Which i have done today & they also says that i have to do this recharge every month.
Kindly please any one provide me or guide me how i can complain this to trai. I will put complain for this.
When all other co. Provide life time validity along with...
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U
Uvesh Mansuri
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

all services are stopped from 28th night till now

Address:Bangalore, Karnataka, 560100

I register complained yesterday itself for getting sms to stop service and got response that this is by mistake happens, please ignore sms and as per sms my services stopped from last midnight. Still getting response that will resolve issue in 1 hour and i struggling from last 18 hours without services even i already recharged with 398 pack. More over i lost these 9 days of offer....
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A
Akruti_1
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to port out

Address:Mumbai City, Maharashtra, 400080

My vodafone no. [protected] do not serve me with the expected service, network is very poor, i want to port out of vodafone but am not able to send port out msg, i tried a lot. This is so pathetic. Not expected such small act from this big company. Very disappointing. Will ask others not to ever opt for vodafone, this has never happened in any of my port service and when i surf internet i understood this is how they try to keep there customers...
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A
avirukt rajeev
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prepaid service

Address:560064

Worst customer care service. Hoping to port out soon. There have been multiple instances of me recharging my data pack and it expiring withing 8 days even though it is supposed to be valid for 28 days. Random instances of them discontinuing my outgoing calls although my talk time balance isn't zero. Customer care operative reiterate the same lines Everytime a call to complain is made. Stressful ordeal....
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Y
yvsiva
from Tirupati, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

changing plane without knowledge

Address:Visakhapatnam, Andhra Pradesh

Iy. V. Sivaram, [protected] has changed plane from 399to110 (No net) in august2018. Your people changed my plane again to 399 with out my knowledge in oct2018. I request to currect my bill acording to plane110 only in oct/nov&nov/dec as i this chang of plane is not knowne to me & i have not requested. Iam your custmer from 15 years. Request you for early action....
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M
Marc Hermes
from Jodhpur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prepaid recharge

I recharged my prepaid card in mumbai on november 10th for a further 3 months.
After recharging i received a message, confirming the recharge process.
Since im in rajasthan i got a couple of messages, telling me to show my passport and my renewed visa (Wich is impossible, because im still on the same visa)
And since november 27th my number is blocked!
I've been to the vodafone store in jodhpur and asked for help...
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G
Gunjan Madan
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheated | wrongfully charged roaming and activated packs without permission

Address:122001
Website:www.vodafone.in

I am an 8 year old user of this post paid service and recently feel very cheated by your poor service
I activated i-roam free pack for 7 days via my app before boarding my flight for sri lanka on 17th november

On reaching sri lanka, i switched on my phone and realized that roaming had not been activated. I immediately switched off my mobile data and still have been charged rs 5000 for data usage while roaming.
br...
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S
Sagarmallta
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

falsely charged for international roaming

Address:560035

I was on a vacation in India. I traveled to Dawki river and Myllyong village in Shillong however Vodafone claims that I went to Bangladesh and due to which i have been charged international roaming. When I contacted vodafone customer care i have been told that "It is a valid charge, since you were in Meghalaya and it is necessary to have international roaming to be activated in Meghalaya".They also offered a 500 rupees discount. This is matter...
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S
sareng.snath
from Chennai, Tamil Nadu
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money deducted from bank and recharge didnt happen.

Address:600078
Website:Vodafone

I did recharge of 509 on 22nd Nov 2018 3.29pm through UPI (my vodafone app) mode and it failed. I called vodafone care and they didn't get the money and recharge didn't happen.
I called bank and they told that transaction was successful from bank.
I did recharge again at 8:30 pm same day and it was successful.

Pl refund my money ASAP. It's 5 business days already....
+1 photos
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Address:Lucknow, Uttar Pradesh

I am holding vodafone prepaid mobile for last 5 years and continuously recharging it on time. I could not recharge or use in last 3 months and it was disconnected without any warning message to me. I am not in india and would reach back in next 2 months. We are being told that the number is churned and i have to visit vodafone counter with my original documents. My number is given at all banks for my banking transactions and i am suffering...
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A
Abhay Johri
from Gurgaon, Haryana
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2900 rs are being additionally charged in bill

Vodafone had crossed all boundaries o[censored]nprofessional-ism where I had been charged of Rs 2900 against international roaming that I had not even requested for, They itself added the add-on in my bill of 2900Rs and continuously getting the call for bill payment.

Very insane behavior, If I had not went outside India then why I should be requesting for International Roaming pack. I am thoroughly dropping the mails corresponding...
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Pravin Rodge
from Pune, Maharashtra
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4g internet speed problem

Address:Amravati, Maharashtra, 444606

Pravin rodge from amravati mh my mo no [protected] last 10 years use the vodafone i have face the internet connectivity and speed problem its only 180 kbps to 360 kbps some time goes to 1 mbps during the web surfing kindly solve my problem and give me the better internet speed on my mo. Nos. Track my location and its bandwidith...
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S
sachinpalande29
from Mumbai, Maharashtra
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network issues

Address:Mumbai City, Maharashtra, 400066

Vodafone is full of illiterate i have sent mail on 7th nov regarding network issue & i had mentioned tht there is booster installed in my house which is not wrking. Since then i have been follow up with your vodafone numerous follow & facing lot of network issues in house i finally spoke to appellate desk (After 12-13 attempt) where i came to know that your network team has replied to my complaint that they need to upgrade the cell site and...
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A
Amey@
from Mumbai, Maharashtra
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im complaining about my vodafone number

I have a vodafone number [protected] which had a bill pending to pay because the payment was not made my other two vodafone numbers were also disconnected from the services. Yesterday i made a online payment of the number full bill was paid. They promise to start the services within 30mins after the payment my all 3 number will be start they said. I made a paid on 27/11/2018 10:00 pm after that when ever i call they say 2hrs more. Now it’s...
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C
Chandreyee Paul
from Kolkata, West Bengal
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sms service disabled

My sms service has been disabled since yesterday, 27/11/2018. I had mistakenly sent a mms, instead of sms. I was to copy a few messages from a whatsapp conversation to normal sms. I didn't notice that the copied message has got converted into mms, and i pressed the 'send' button. I realised it later when the message didn't get delivered. And, after that, i can't send even the normal sms. Please resolve this issue....
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