Vodafone India Complaints & Reviews

Mobile number[protected]
Dear apellate & vodafone team
Awaiting revert and solution
Reminder 6
Mr shahrukh from vodafone what happen now it is more than 3 months i am following on for just small network issue now what the excuse
You all said in 3 months time new tower will be coming in my home address area what happened it is more than 4 months now???!

This is seriously pathetic service form vodafonre now you people even have stopped responding

I regret that we have given a chance to vodafpne at our seawoods grand central mall for network and other serivice even we have taken group corportae plan for all our employee for vodafone plan
Still such poor service and pathetic response to customers really shocking

My sim card [protected] is not yet started working of vodafone company which i got misplaced in my village deokhal post roopgarh district basti and i visited the vodafone centre near me in faizabad niyawa which is 40km from my home and i have submitted all the documents with signature and everything i was asked for but they want me to again visit there one of its executive named ved prakash srivastava told me to come again
This travelling already costs me 1000 rupees now again they are calling after issuing a sim so now pls help me out from this type of misconduct happening to me and this is damaging my economical situation because of this number
Ajeet pratap singh
Current contact no [protected]

As i'm using a vodafone company service and i'm having a balance of rs 150 in my vodafone account then also they have stoped my service of outgoing call and sms as i have to do a port my number into another service but they are saying you have to do a recharge of rs 35 than only your outgoing call and sms will get started
I'm receiving a message again from the vodafone that now your incoming call will be stoped if you have not done the recharge of rs 35. It's like they are the dictator and ruling like a king and we can't do any thing. They are not ready to take my complain and saying that you have to do a recharge on you number but anyhow they have taken my complain and this is the complain id. Plz help me in this
Hello! Your service registration number [protected] is registered on 01-dec-18 11:11p. M. We shall respond to your query by wednesday 05-dec-18 06:00p. M.
Abhishek verma
[protected]@gmail.com
[protected]

Unprofessional behavior and response from Vodafone as an corporate.I am using this Vodafone number approximately 10 years till date and Vodafone has suspended my number without even a single email communication to myself..Then why Vodafone take our email id while purchasing a postpaid SIM.I have requested just to activate my Postpaid No.

I am a vodafone user since from 2007 with the number [protected] and this is the first time i am having a complaint like this. I got message from vodafone saying that juice up pack is activated as per my reques. I have never requested or claimed to activate this service. Without customer knowledge how can a service provider activate a pack. I was having more than 400 rs. Balance in my prepaid, however slowly slowly they have deducted all the amount which i just realized. Now when i am trying to deactivate this crap juice up plan, it is not happening. Kindly take an action and ask vodafone to refund the deducted amount which they have deducted without my knowledge.

Hi
i apply postpaid to prepiad on[protected] and suddenly on[protected] @ 3 clock afternoon my post paid connection is not working and i insert new prepaid sim @ 3:00 after noon on 01/12/2018 but more than 4 hours as i type this message @ around 6:45 evening still no outgoing or incoming calls
my number is[protected]

M using my num past 7 to 8 years. I am really not satisfied with your service which your ur providing nowadays... Without any alerts, sms or information how could barred the calls after having balance also i am unable to make call n sms seriously it's discusting with your network i hate this network now... Provide the customers to good service or else of you people's are give this kind of services means it's not good for your network

Date of the incident - 12/1/2018
I recharged my mother's phone with rs 51 but did not receive any talk time, instead of some other service which i don't require getting activated
Desirable resolution
I would either like the amount to be converted to talk time or refund the money.

Transaction reference number
Hga1p13e[protected]

Transaction date & time
[protected]:06:37

Payment type
Instapay

I had prepaid connection [protected] since january 2018. I made complaint to vodafone store for interruption in network. From jan till date i made several visits to vodafone store and met an executive shri mitesh, mob[protected] at natubhai circle, vadodara. Everytime he noted my complaints, did something in mobile handset and assured that problem would be resolved. On 18 aug 18 mitesh advised to convert prepaid to postpaid 299 plan. Which i did. Still problem of net interruption continued. Again in sep 18 i complained of net interruption. Then he advised to convert [protected] into prepaid after 3 months. Again on 27 nov 18 i submitted all documents to mitesh for prepaid conversion. He advised me to pay 2 months bill in advance which i did, at present ac mob balance -259. Despite several calls made to customer care and several messages to mitesh my mob has not been converted into prepaid.
Customer care number one lady picked up my call, took my sim card number, lodged complaint on 30.11.2018 but did not give complaint number... Some time they say my ph was unreachable. Some time that say ur conversion is under process. I am totally disturbed with attitude of vodafone. Its really blood sucking corporate.. Enough time i have wasted since jan 2018.
Please do needful...
Regards: anish kumar, [protected], [protected]

Me and my family members are deliberately receiving weird and porn messages as well phone call from these [protected]
The user of this number after sending sms are switching off their mobile and the messages are being received during wee hours at night.
I request the service provider of [protected] to kindly address this issue at the earliest as these miscreants will keep on disturbing us from various other numbers until they are put behind bars.

Please help us at the earliest.

Hi,

I did a rs.245 recharge in my phone with 84 days validity on 14/11/18, however yesterday i received an sms that i need to recharge of min 35 before 7/12, or my outgoing will be suspended.
Why this? I have already done a recharge of rs.245 as per vodafone plans, why again this 35?
Check your system properly and resolve this immediately. Is this some kind of professionalism or you are simply robbing your customers?
Need urgent attention and resolve this problem.

I am a post paid subscriber. Before traveling abroad on 8th aug '18 i had availed international roaming @rs149 pm only to ensure that i get otps sent by sms by banks and similar institutions for enabling financial transactions. I have a local sim for my personal use while in the us since aug 8 and between that and skype calling, thus use of my cell for calls while on international roaming has been completely unnecessary.
For the months of aug, sep and oct i have been billed correctly but the latest bill (Nov) shows an abnormally high figure rs 2949.00. On verifying the billing details on the vodafone app and a subsequent phone call to customer care, i was informed that i have been charged for 2 calls of 7 min each, to one unknown number and another call of 5 seconds duration to yet another unknown number all on 14th nov!! However, please note that these calls were not made by me and hence i should not liable to pay for these. Further, on verification with 'truecaller' app, i note that both these numbers are reported as spam numbers and i wonder why vodafone systems didn’t prevent such calls in the first place to/from a spam number!
My family members and i have been vodafone customers for many years now and we are taken aback by this unprecedented billing despite prior planning and availing of a roaming package. I am very alarmed that my number is noted as having made these calls and that vodafone has no safeguards in place nor a way to address a known customer’s request for help when scrutiny into the account shows clearly that this is some misuse of my number by someone else or a glitch in your system.

On 25th oct'18 i had requested vodafone to enquire into this erroneous billing and send me a revised and corrected bill so that i can keep up my payment schedule. But till now (01-12-'18) vodafone has not even acknowledged the email or corrected the bill.

Outgoing call is not working on my vodafone no.[protected]since a week, when i try to call anyone, its automatic call ended within a second. I contacted the vodafone call centre via telephonic conversation but still pending at their end level. So i requested to resolve my issue as early as possible.
Its my humble request to you for this kind issue.
Thanking you...

Vodafone has the mentality to disturb its customees and make fraud with them. Really shame on you people for doing fraud with the customers as you people don't have guts to earn your income. Instead you people become greesy hungry fellows to eat the benefits of rhe customers. If this is the way you people treat the customers then that day is not so far when you will lose the business. Now you people become greedy by eating the money every month. If you have little bit shame and little bit self respect and respect for your parents then give the benefits from your side as your services becoming worse day by day. Show some respect to the customers by giving them bemefits from your side atleast to me instead of looting me cheating with me and doing fraud with me.

If you can't do this thing then do one thing take one big katora and sit on the road. People will give you lot of money to you. You hungry greedy beggars only have the mentality to loot he customers instead of giving them benefits you people become blood suckers of them. Really shame on you.

I received a sms from vodafone that incoming calls will be banned after 08/12/2018 unless recharging the number. According to trai regulations it is illegal and unwanted. But unfortunately i am getting this sms for the last few days. So i request the vodafone service providers not to terminate the service. If do so it will attract legal proceedings from my side.

Out going disconnected without any information, when i am in hospital for emergency call not connected and no incomming call but the tower showing full. Customer exicutive says out going was stopped. There is no recharge shop available at that hospital. What can do that time. With out any reason rules was changed. Trai rules are not convenient for a common people. Pls change the rules which helps to a common man. Thaking you sir.

Hi,

This is rizwan here. I bought a new vodafone mobile prepaid sim card before few years in which i have been asked that the validity of the sim card would be lifetime.

It means i don't have to pay anything to extend the validity of my vodafone mobile prepaid sim card. Now today as on[protected] i have received a message from vodafone asking to recharge your prepaid mobile number by rs.24 to extend service validity for 28 days. So i will have to pay rs.24 each 28 days.

It is clearly a breach of contract and i can not bear this. I am not going to pay anything to extend the validity of my vodafone prepaid mobile sim card.

I have a vodafone number in m brother's name which my mother uses ([protected]). Its a 2g sim and since my mother recently started using social media, i requested an upgrade to 4g sim.
My brother now stays abroad and vodafone needed him to walk to a store to get 4g sim for the same number, so we decided to get a new number in my name with 4g sim.

Sim got delivered on 24th nov and is still not active. My mother in assumptuion that new sim is active kept on using data on old 2g sim which had no data plan.
I refuse to pay the bill amount of rs 850 and would also expect a compensation for the delay. I complaint on twitter and 1 got 3 calls from different people but no one resolved the issue

I have a corporate user group number in hyderabad that i am using since last 2.5 years and they have been consistently disconnecting my number on bill due amount of 1400 which has already been settled for and for which i have complete mail trails with me. I had previously had 5 numbers of theirs for which the bill mount was settled and hence forth 4 numbers were disconnected except one number that i have been using. They come back to the same thing after every couple of months that i have not paid the bill even though i have and bar my number.

I need your help in resolving the same and get the number activated, plus compensation for business loss that i have been facing over the time period.

I am viteshver tyagi one of the customer of "vodafone" having a mobile number-[protected] suffering from the worse services just because o[censored]seless "customer care services.
My purpose of writing is only to tell other people of vodafone how much useless company management you are having in delhi ncr, no one is sincere here in working.
Since last few months and i am unable to talk to the customer care department. Pathetic services.

By unsatisfied vodafone customer,
Viteshver tyagi