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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 277

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I
Ishita2592
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deactivate sim card

Address:110017

Hi,
I have moved abroad 2 months back and i am not using the my indian vodafone sim anymore. I would really appreciate it if it is deactivated as it is pilling up bills when i am not even using it. Please contact the alternate number, used by my father, for any conversation regarding the deactivation as i am not using the main number anymore.

My number is +[protected]
User name - ishita sharma
Alternate...
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K
Kajal Mahapatra
from Ziro, Arunachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud case.. misuse of my kyc

Address:Kutch, Gujarat, 370421

Cs

Pls be note attached subject bill is not belongs to me.. In spite of lots of call communication still bill and Vida no showing in my account.. Now this is totally unfair... Pls be note in future in case of any discrepancies comes under above said number than am not responsible for the same.. Pls remove said biling number from my name..

Pls take it very seriously n remove my kyc under said number ..this is...
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U
from Rajkot, Gujarat
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network issues

Address:761215
Website:connection in my village. There is no proper network connection in my villege. So please give your b

Connection in my village. There is no proper network connection in my villege. So please give your best sevice in my village. Here net connection is not much better.in this 4g generation we are using net connection because of in this era in village people are not much literate.. And almost all young generation want to know more and more via 4g network.. So pls do your best for our village.....
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J
JitendraPratap
from Mumbai, Maharashtra
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i want to disconnect (terminate) my postpaid vodafone no.7572065084

Address:Jhansi, Uttar Pradesh, 284003

Please permanently terminate (Deactivate) the mobile no. [protected]. I do not required the connection as there is connectivity issue at my residence area, so i am not intrested to continue this number.

I have already paid all dues till date, please terminate on immediate effect, as i will not be able to pay any further bill today onwards.

Regards,
Jitendra pratap singh...
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A
Abhishek Ghosh G
from Kolkata, West Bengal
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ticket no : 554508394 - incorrect billing

Hi shayani,

You have failed to act on your commitment of resolving the issue in time. As you requested, i waited for 5days to get a proper resolution. After a repeated reminder, none have moved so i am convinced that 'vodafone idea limited' is not capable to give any service to its customer. That’s why i am going to surrender my 13year old number [protected] tomorrow 5pm at salt lake vodafone store.

As the...
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S
sidshukla1729
from Ahmedabad, Gujarat
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deducted balance & not allowing portability

Address:Rajkot, Gujarat, 360005
Website:Vodafone India

Vodafone india deducted my balance of rs 65 without my knowledge on 30th october. They have not sent me any message about what scheme has been activated why your balance got deducted.. When i made a call regarding issue in 24 hours then they told me that you will get refund in next 24 hours but still i didn't get my refund so on next call they told me about some offer which he activated without informing me & when i told to stop the service...
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A
arshadhassan
from Madanapalle, Andhra Pradesh
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unable to make outbound calls for more than 30 hrs

Address:Bangalore, Karnataka

I’ve not been able to make any outbound calls since 14/11/18. Internet is working. When I called Vodafone customer care at 10.30PM in 14/11/18, the agent said that there was a network issue and it was been addressed. On 15/11/18 morning, I had the same issue. When I called the customer care I was informed that the issue will be resolved by 11AM that day. So far the issue is not fixed. Now the customer care IVR goes in loops and don’t...
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S
S.K.Sahni
from Gurgaon, Haryana
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to stop deductions of rs 45/

Address:110035
Website:It is about Mobile

I have no idea about the loop digital games you allowed when on my phone without my consent and at your own decision to extend it and deduct rs. 45. Which is highly objectionable. Please stop it and i am not interested in it.
Further 5 sms replies send back 'to stop it' are not received by you. I wonder why? Is this another fraud cleverly played by vodafone.
Please look into this matter seriously as it does not go well with...
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R
ruban jk
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total blackout

Address:Chennai, Tamil Nadu, 603203

Not able to recharge via shops, online, paytm, gpay, icicimobile,
no credit
no incoming calls
no outgoing calls

this is happening on 14-nov-2018 to 15-nov-2018

im in chennai, i couldnt call or receive calls, no sms is going. Very bad of Vodafone. They are still yet to fix the issue for more than 2 days. i have 3 months unlimited calls and data, but i couldnt make calls or receive calls for...
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Address:Pune, Maharashtra, 411028

My sim card (Using last 14 year’s) stop on 20th oct 2018, visit hadapsar branch on 22 oct new sim allocated
Again sim card closed 24th oct 2018, agains visited and new sim allocated 26th oct 2018 with recharge done rs 65 + 20
1 nov now sim closed and new sim allocated with postpaid connection with plan 12 rs 150/- document not attached by me, i am not working any opel company, i am not knowing nay opel.
12 nov request...
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J
Jibril Amin Shah
from Mumbai, Maharashtra
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mobile network area in residential area

Address:400095

I am writing to bring your kind attention towards the hazardous effects of mobile network towers which is fixed in our area. Opp malwani bus depot, malad west, mumbai +400095. It is fitted in gupta ktelecom and soni pan bidi shop. Both shops is in residential area and they don't care about the bad effects and children suffering around that area. Soni pan bidi shop is at chawl no 51, malwani gaikwad nagar, malad west, mumbai -400095, opp....
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M
Ms. Poddar
from Mumbai, Maharashtra
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extra bill for international roaming

Address:Mumbai City, Maharashtra, 400064

I have been a customer for vida phone for last 8 years. It's the first time i switched on international roaming on my number and the number network vanished on 2nd day of travel with a bill of 46000 rs without using a single minute the number for data, it says i have used it..

After complaining end no of times to your customer agents no action has been taken. Surprised that this is how you treat your customers.....
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H
Harini Ravi
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mobile connection-plan change

Address:Chennai, Tamil Nadu, 600042

I initially had bsnl prepaid, after repeated calls from vodafone customer support to port to their n/w. I agreed and the sales executive visited my house and gave a postpaid sim saying that after activating i can change the plan to least charging plan which is 199 - initially it will be 399 to which i agreed. But after activating i found that there is no such plan. I called the helpdesk to which the executive said i can go to store and convert...
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7
7gaurav8
from New Delhi, Delhi
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internet speed and voice problem

Address:Lucknow, Uttar Pradesh

Hello dear sir/ma'am
Vodafone is the main network provider of my village area. Before one year ago it net speed and voice was very best. But approx 10 months nothing is well. If anybody want receive a call he goes to 1km away from village.
Approx fifty percent people live abroad or major city of india. He want to talk parents and friends. He cannot transfer money or receive via mobile due to internet speed.
I have complained...
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S
Sampath Chinthada
from Rayachoti, Andhra Pradesh
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executives were wasted my time upto 1 and half hour by putting my call on hold

Address:Hyderabad, Andhra Pradesh

My name is ch.sampath kumar from visakhapatam. I have a problem with my vodafone number and I called to them but no executive were not solved my issue and instead they put my call on hold upto 1 and half hour. They were wasted my valuable time. these were all happened on 14th nov 2018 at 08:30pm. The executives named as Raju.p, ped.nikil and ramesh.godumula. I want explanation from the above names. And have to paid by instead of wasting my...
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V
Vipin Maddheshiya
from Rath, Uttar Pradesh
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why vodafone is sending these type of messages for stopping any type of calls.

20-nov se calls ke liye validity recharge jaruri hai.

Vodafone recharges:

Rs35= 26tt+100mb 28 day

Rs199= ul calls+1.4gb/d 28day

Dial *121# for more

Is it compulsory to recharge as per above message? It seems like that vodadone is forcing to customer for this... It's not good for vodafone's future business... Just stop sending these messages for illegal charges....
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Address:Chennai, Tamil Nadu, 603002

Hi this is krishna, usind vodafone india network. I stay im mahindra world city, chennai - 603002.
I see a major signal drop in my area, not able to connect to others.
Please rectify asap otherwise i would like to change to other networks.

I have been facing this problem since one and half month, please resolve this earliest.
I have been vodafone customer since 10 years, please try to fix done loose the...
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A
abhi415
from Gurgaon, Haryana
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incorrectly blaming for not paying bill

Address:Gurgaon, Haryana, 122001
Website:www.vodafone.in

Vodafone is harassing me for not paying the bill for Rs 408. I have paid the bill via freecharge (Screenshots Attached). Not I have ported my no. to Airtel. At the time of port, they said all the dues are settled and allow the port to Airtel. But after few days they started abusing, sending hundred email that I have not cleared the dues. But attached screenshot says that I have paid all the dues.

Now today I have received some...
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R
riddhi11794
from Ahmedabad, Gujarat
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convert into prepaid from postpaid

Dear Team,

I have my mobile no. reg with you since long with no.+91 [protected], before a 3-4 month I had to convert my SIM card in 4G service that time I had to convert it into Postpaid which is really not comfortable for me, Now I want to convert again in Pre-paid where customer support Service center (Ahmedabad- aanand Nagar, Sima hall) denied to do convert without accepting FRC of minimum amount 229, i want to pay my pre...
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T
Tamilarasi Kulandaivelu
from Mumbai, Maharashtra
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problem with outgoing calls

Address:Bangalore, Karnataka

Hello Team,

From 14th nov 2018 mor, I am not able to make any outgoing calls from my Vodafone sim. i am able to receive all incoming calls to my number. I have balance in my number around 6rs and i have 3months data pack with free outgoing calls. I am not even able to make call to customer care or dial any USSD code, Kindly help me to resolve the issue....
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