Vodafone India Complaints & Reviews

Hi,

I am md. Rahman with mobile number [protected].
Today from my account rs 50 got deducted without any information.
I did not activated \requested for any additional service from vodafone.
Why this amount got deducted from my account.
Tried to reach out through customer care but it was worst service form vodafone. Why this type of fraud from vodafone.

Kindly refund the amount as soon as possible

I am a life time prepaid customer for two numbers of vodafone company [protected] & [protected]. But i have got sms to compulsory recharge of 35 every 28 days. I have called customer care and confirm the same. They told me to recharge 35 otherwise the outgoing facility will stop from 27th november 2018. I have escalate this to trai and the provide me complaint number 1021467. Requesting you to resolve this issue which i am facing at the earliest.

Yours
Jaydeep karkhanis

I did a recharge of 51rs for vodafone prepaid 3g data on 23rd november from online amazon wallet (Order id[protected]). I did wait for 4-5 hours but the recharge didn't reflected in my phone number ([protected]). I tried reaching vodafone customer care but unable to do so. Post this i sent a mail to vodafone explaining them the complete issue at vodafonecare. [protected]@vodafone.com but till now after 48 hours no response has came.

Please look into the concerned matter and do the needful promptly.

Thanks

[protected]
[protected]
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[protected] open

check how many time i had complain to resolve network issue but not getting any solution, very poor voice quality, very poor data speed, not getting 4g signal, call drop, 3g signal also 2-3, 4g signal 0, even taking money like shame,

Dear sir, i have vodafone prepaid connection no. - [protected]. The validity period for this connection was year 2035, but suddenly it showed that the valadity is 23 nov. 2018. Company reduced the valadity of my connection. I purchased the lifetime valadity (Upto 2035) from the company. When connect to company customer care, they said that company change his policy and reduce the validity, now you have to purchse monthly valadity again. And the remaining balance of my prepaid connection is also blocked. Please look into the matter.
How company can do this? I purchased that product from company. Why should i purchase it again? Please help.

Hi,

I would like to bring this to your notice that your customer care executive didn’t activate my international roaming on 4th november when i specially called and asked to enable it but now they are so rude to help me. They are very sure it’s their fault but no one is ready to listen to me now. I seek your urgent help with this matter. I’m very disipointed the services has been provide to me.

Thanks
Jyotiprakash
[protected]

Vodafone complaint[protected]

Hi,

I would like to bring this to your notice that your customer care executive didn’t activate my international roaming on 4th november when i specially called and asked to enable it but now they are so rude to help me. They are very sure it’s their fault but no one is ready to listen to me now. I seek your urgent help with this matter. I’m very disipointed the services has been provide to me.

Thanks
Jyotiprakash
[protected]

I am using my vodafone and recharging it regularly and now it says out going validity expired.. This is nonsense really. What do you mean by out going validity expired, it was very clear that we bought it for lifetime validity. Worst service, worst network.

Tried reaching their care, worst connectivity, worst response and worst service ever. I really dont understand their logic here. When we bought it for lifetime validity, now why the hell they asking us to buy out going validity again? Meaningless and very fraud they doing. Open source cheating this is.

I activated international roaming before i left for a travel to the us and immediately after reaching there i bought a local sim and never used the india vodafone sim. I suddenly got a message on the 2nd day of my visit that i have an unbilled amount of 5000. I immediately disconnected the data services from the phone to be safe. Though i had never used any of it. Later they disconnected my services and i did not bother about it then since i had a local us sim. Upon return to india i paid 1500 rs. Since the amount was over my credit limit of 4000. (Which also i think has suddenly been increased) i was shocked to see my data bill close 19, 000 after a few days. For absolutely no usage of data i keep getting this ever increasing bill. Also now they have deactivated my outgoing calls. The customer care refuses to listen my concern and won't even connect me to a senior executive. All they want right now is payment of 8000 to continue services. This will continue untill i have paid all the wrongly billed 19000 (Or even more considering their bill keeps increasing day by day)
Thoroughly cheated. I don't know what to do about it. I need to file a complaint against vodafone

Hi, i'm unable to send sms from my mobile. Says vodafone error 29. Unable to update message center no too. Raised a complaint with vodafone online but no resolution. Visited the vodafone gallery no resolution. Do support. My no is corporate plan and hence no chance of running out of balance. The network connectivity also shows full however not able to send text messages. Incoming messages are delivered

Lloyd

Please stop cheating people by telling india's best network i have been facing network issues from past two years nothing has been done you will remember only when i don't pay bill.. Call drops, slow internet and cross connections it's been there from past two years it's not only with me it's happening with so many people we are thinking to post it on social media and jointly planning to case a file in consumer forum your representatives are talking so cheaply as if m not paying them for service they are paying n giving me service i have all call recordings from part two years i have reports for network speed everything yet you don't care.. I need explanation on this

I recharge with 399 on my vodafone no. [protected] (399 plan include 1.4 gb/day, unlimited incoming, outgoing, 100 sms /day for 84 days validity)

Transaction details
Payment through mobikwik
Date & time : 20 nov. 2018 11:39 a. M
Recharge amount -399

Mnay times i call on customer care on 199 & [protected] but they not response.
But i receive only 1 day validity recharge due to which i loss 10000 inr in business due to data not available in my phone. Please vodafone refund my money or provide service as per applicable details. If company not solve my problem within 48 hrs i file case against company.

Name - virender

Dear team i want to aware u about unfair balance deduction of my vodafone number [protected] for rs 21/-
I got this sms — -
Hello! Vodafone games service is now active on your number, as requested. This service is valid till[protected] and a 7 days rental of rs.21 has been deducted. Your current balance post service activation is rs.51.32. To deactivate sms stop to or call 155223 (Toll free). Visit http://games.vodafone.in and enjoy popular games like angry birds, being salman, cricket unlimited, guns'n'glory & many more. Offer! Now enjoy free profile tune on callertunes app, click hyperurl.co/uts. To listen songs, dial 1234 (Free).

I am a vodafone customer, [protected], i have 22 rs main account balance but unable to use it for making calls. Customer care says that i have to recharge to extend my validity, but if i go for extending validity recharge then again i can not use this main balance.
This is not only my concern there may be lakhs of customer who are facing this problem due to sudden change in vodafone policies without any information.
Please check the matter.
Thanks
Anil thomas

I am having a vodafone sim card since long back and didn't face such issue before, but now from past few days i was getting messages from vodafone that your vodafone services are going to be expired on so and so date and now my services are expired after that date. And as per vodafone i have to recharge again to get a limited validity, say 28 days.
Why the service validity got expired when we have earlier recharged for lifetime validity?
What's the meaning of expiring the services when they have earlier charged us for that?

My account [protected] was deducted rs 100 without my permission, any approval. This is first time i had noticed that such a deduction has been made for some subscription. This is a serious lapse, cheating to customers. O

The incident was noticed when recharged my phone account with rs. 255/ and noticed that the company deducted rs. 100/ for some subscription.

On calling the company call center, i was told that i had opted for some subscription on 22 oct 18 and so they deducted the amount. When i asked for the details and verification that i had opted for somethg like this, they had no reply, and i was told that they will discontinue the subscription in question but will not reimburse the money.

This is the first time i noticed this, it may be happening to others also without their permission.

I need an apology and suitable reimbursement.

I had gone to foreign and vodafone charged rs12000 for 50mb and that also i have not used.
Now vodafone team also no waiving wrong amount and not making settlement.
Please help as being regular customer there we can expect some benefit.
Also for 50 mb 12000 is extremely high and i am ready to settlement but vodafone team not at all willing to retain...in this way any company can lost customer by charging wrong bill and also not waiving the same...

Hi Sir,

My number SMS blocked before 8 months. I have called to vodafone customer care, they have said to me that you have sent some marketing messages, so your SMS blocked by TRAI and they said that you have to raise complained in TRAI. Actually i didn't sent any marketing messages to anyone from my mobile only i have sent normal messages to my friends though my number SMS blocked by TRAI. I won't like to send any marketing messages to anyone. I want sent only normal messages to my friends and family members only for emergency use. I have used my number to bank accounts. I'm struggling to send message to my bank even though emergency time. So please kindly unblock SMS on my number.

I have balance and still not able to send SMS. I gave a call to customer care and explained my problem. I said, I was using 84 days Super plan and then also I was not able to send SMSs even though it offered me 100 sms per day. Since I am not getting that benefit I have hold on to recharge Super plan and did a not normal recharge. Now I have balance but still not able to send SMS. I gave a call to customer care and the executive "Suggested" me to again recharge with 35 Rs. pack wherein my call rate would increase to 2.5 p/min. Why should I do it since I want to use a different plan? Could you please help me in resolving this issue ASAP.

Thank you.

My Vodafone 3g sim has balance of rs.196.49 .When I upgrade my sim to 4g it shows the sim balance is RS.-196.49.I have not activated any extra value added services .I talk to Vodafone customer care and go to Vodafone store in Krishnanagar, nadia district, West Bengal, India.They cannot tell me the reason behind it.My number is very important.I tell them how to get the positive balance they say that you buy a new sim or buy unlimited plan
.but they don't give me the surety that my sim balance will become positive.