Vodafone India Complaints & Reviews

I am receiving sms in my phones which are not having unlimited recharge plan that every 28 days I must recharge with rs 35 min to make outgoing calls even if my balance is there much enough to do call. When I called customer care of Vodafone they informed me it is directive made by Trai. I read reports actually this is the way these companies are trying to increase ARPU of their customer base. But its clear cheating as one have enough balance to make calls. How this can be a valid step?

Received SMS from Vodafone that my validity of sim expired on Nov 21st 2018.i am regularly recharging and using my sim.After receiving SMS I immediately recharged for more amount.Still it says validity expired and outgoing calls are barred.When I have brought this sim for lifetime validity how they can do this.They are cheaters.

Hi,

I am rahman with mobile number [protected] vodafone has deducted amount from my main balance many times during this month.
How come without information vodafone is deducting amount from account.
Lately vodafone is becoming fraud company.
Scared to keep balance amount in account.
I am thinking of changing to other service provider.

If amount is not refunded within two days i will change to airtel or jio service provider.

Regards,
Rahman

Hi team,
I am moved india last month on october so my sim was not with me i have already registered my complaint to deativate my sim becasuse any one using my sim now i am checking my mail it shows my bill was pending
So how its possible i left from india 1st october please resolve it asap also i am facing some problem becasue i have close this number last month i dont know who is helin please refer my vodafone number which i want to close [protected] this sim

I have filed a mental harassment case against my wife and in laws. Hence please provide me the incoming & outgoing calls history for the period 15th sep'17 to 25th no'18 as it required to submit in a court that i have been repeatedly receiving such threat calls over the phone. Please help me providing the said period calls history reports on priority.

मुझे बहुत मज़बूर होकर लिखना पड़ रहा है कि आपके द्वारा लगा तार मैसज भेजा जा रहा है कि आप के मोबाइल की वैलीडटी खत्म होने वाली है जबकि चेक करने पर 13/12/2018 दिख रहा है।
अतः हमें स्प्ष्ट रूप में बताया जाय कि ये कौन सा फरमान है कि सारे tarrif अमान्य हो जा रहे हैं।इससे तो आपके सारे कस्टमर सिम बदल देंगे, कृपया इसका समाधान जल्दी करें।धन्यवाद
द्वारा- A K Yadav
Mo [protected]

Hello sir,

I don't want to blame the complete system of customer care executives in vodafone store. But i had a worst ever with a customer care executive by name "sudha" in the vodafone store in our city.
I can't understand how such people who doesn't have minimum knowledge of how to deal with customers were assigned to such a role. I'm currently using a vodafone postpaid service. When i went to the store previously to change the authorization of the sim and also to change my postpaid service to prepaid, i was given a token number. And no one follows the sequence. There are only three to four customer care executives on the store where only two of them are working less and chitchatting more. When i went to one of them after waiting for a long time, the way she behaved was "the worst experience in my life" i can say.
This is the first worst review i've ever given my life. Her behaviour made me to do so. My issue isn't solved and i've decided to port my number to another network. But before that i just wanted to let you know how pathetic your store executive is..

One of my friend also has such a bad experience in the same store with her. And they've ported their two postpaid sims to another network.
I can provide the details if necessary.
Hope you'll take an action.

Thank you.

Hi,

Myself md. Rahman with mobile number [protected]
Vodafone illegally deducted rs 50 from my mail balance account.
Why this type of fraud from vodafone.
I have not activated/requested any service from vodafone.
Of late voddafone has become fraud company and indulging in this type of activities.
They themselves are inviting customer to change for other service provider.
This type of fraud is not acceptable from vodafone.

Kindly refund the amount as early as possible.

Hi,

I am md. Rahman with mobile number [protected].
Today from my account rs 50 got deducted without any information.
I did not activated \requested for any additional service from vodafone.
Why this amount got deducted from my account.
Tried to reach out through customer care but it was worst service form vodafone. Why this type of fraud from vodafone.

Kindly refund the amount as soon as possible

I am a life time prepaid customer for two numbers of vodafone company [protected] & [protected]. But i have got sms to compulsory recharge of 35 every 28 days. I have called customer care and confirm the same. They told me to recharge 35 otherwise the outgoing facility will stop from 27th november 2018. I have escalate this to trai and the provide me complaint number 1021467. Requesting you to resolve this issue which i am facing at the earliest.

Yours
Jaydeep karkhanis

I did a recharge of 51rs for vodafone prepaid 3g data on 23rd november from online amazon wallet (Order id[protected]). I did wait for 4-5 hours but the recharge didn't reflected in my phone number ([protected]). I tried reaching vodafone customer care but unable to do so. Post this i sent a mail to vodafone explaining them the complete issue at vodafonecare. [protected]@vodafone.com but till now after 48 hours no response has came.

Please look into the concerned matter and do the needful promptly.

Thanks

[protected]
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[protected] open

check how many time i had complain to resolve network issue but not getting any solution, very poor voice quality, very poor data speed, not getting 4g signal, call drop, 3g signal also 2-3, 4g signal 0, even taking money like shame,

Dear sir, i have vodafone prepaid connection no. - [protected]. The validity period for this connection was year 2035, but suddenly it showed that the valadity is 23 nov. 2018. Company reduced the valadity of my connection. I purchased the lifetime valadity (Upto 2035) from the company. When connect to company customer care, they said that company change his policy and reduce the validity, now you have to purchse monthly valadity again. And the remaining balance of my prepaid connection is also blocked. Please look into the matter.
How company can do this? I purchased that product from company. Why should i purchase it again? Please help.

Hi,

I would like to bring this to your notice that your customer care executive didn’t activate my international roaming on 4th november when i specially called and asked to enable it but now they are so rude to help me. They are very sure it’s their fault but no one is ready to listen to me now. I seek your urgent help with this matter. I’m very disipointed the services has been provide to me.

Thanks
Jyotiprakash
[protected]

Vodafone complaint[protected]

Hi,

I would like to bring this to your notice that your customer care executive didn’t activate my international roaming on 4th november when i specially called and asked to enable it but now they are so rude to help me. They are very sure it’s their fault but no one is ready to listen to me now. I seek your urgent help with this matter. I’m very disipointed the services has been provide to me.

Thanks
Jyotiprakash
[protected]

I am using my vodafone and recharging it regularly and now it says out going validity expired.. This is nonsense really. What do you mean by out going validity expired, it was very clear that we bought it for lifetime validity. Worst service, worst network.

Tried reaching their care, worst connectivity, worst response and worst service ever. I really dont understand their logic here. When we bought it for lifetime validity, now why the hell they asking us to buy out going validity again? Meaningless and very fraud they doing. Open source cheating this is.

I activated international roaming before i left for a travel to the us and immediately after reaching there i bought a local sim and never used the india vodafone sim. I suddenly got a message on the 2nd day of my visit that i have an unbilled amount of 5000. I immediately disconnected the data services from the phone to be safe. Though i had never used any of it. Later they disconnected my services and i did not bother about it then since i had a local us sim. Upon return to india i paid 1500 rs. Since the amount was over my credit limit of 4000. (Which also i think has suddenly been increased) i was shocked to see my data bill close 19, 000 after a few days. For absolutely no usage of data i keep getting this ever increasing bill. Also now they have deactivated my outgoing calls. The customer care refuses to listen my concern and won't even connect me to a senior executive. All they want right now is payment of 8000 to continue services. This will continue untill i have paid all the wrongly billed 19000 (Or even more considering their bill keeps increasing day by day)
Thoroughly cheated. I don't know what to do about it. I need to file a complaint against vodafone

Hi, i'm unable to send sms from my mobile. Says vodafone error 29. Unable to update message center no too. Raised a complaint with vodafone online but no resolution. Visited the vodafone gallery no resolution. Do support. My no is corporate plan and hence no chance of running out of balance. The network connectivity also shows full however not able to send text messages. Incoming messages are delivered

Lloyd

Please stop cheating people by telling india's best network i have been facing network issues from past two years nothing has been done you will remember only when i don't pay bill.. Call drops, slow internet and cross connections it's been there from past two years it's not only with me it's happening with so many people we are thinking to post it on social media and jointly planning to case a file in consumer forum your representatives are talking so cheaply as if m not paying them for service they are paying n giving me service i have all call recordings from part two years i have reports for network speed everything yet you don't care.. I need explanation on this

I recharge with 399 on my vodafone no. [protected] (399 plan include 1.4 gb/day, unlimited incoming, outgoing, 100 sms /day for 84 days validity)

Transaction details
Payment through mobikwik
Date & time : 20 nov. 2018 11:39 a. M
Recharge amount -399

Mnay times i call on customer care on 199 & [protected] but they not response.
But i receive only 1 day validity recharge due to which i loss 10000 inr in business due to data not available in my phone. Please vodafone refund my money or provide service as per applicable details. If company not solve my problem within 48 hrs i file case against company.

Name - virender