Vodafone India Complaints & Reviews

I m a consumer of vodafone no is [protected]. Our office is situated at TC 46V, Vibhuti khand Gomti Nagar Lucknow. We r facing problem to operate vodafone connections in our above mentioned office campus. In this regard so many times we had lodged the relevant complaint but no responce has been received yet. In our office building there r 6 offices and all persons who has vodafone connectioin is facing the same problem. So Please do the needful...

Hello customer care
As i was issued a no of vodafone a month ago and there was no address verification done and now my number got temp deactivated and i went to customer care office but no action was taken yet. Please reactive my number ans if anyone visit for verification ask them to call before visit on my alternative number given on time so paper submission or visit after 4: 30...

Hello customer care team, i had taken a new vodafone connection (Postpaid), it's services are now stopped with reason "address verification failed". I have asked to re-verify the address but no one has came to verify it. Even i had visited the vodafone store but no use. Please ask them to do verification asap and ask them to call on my alternative number [protected] and please visit after 4:30 pm...

Dear sir
Yesterday i make a call to vodafone customer care about network issue
But evening time they close my number
When i ask about stopping my number service they told me vodafone stop my number service becouse stopping request given by me
But it is not true i have all call regardings
Whichever i make to vodafone customer care
Now they told me i have to visit vodafone store but when i reach vodafone...

I called Vodafone customer care and requested them to deactivate my postpaid connection, the person told it will be done in 7 working days.

But after 3 months Still I was continuously getting bills and logged a chat request and received the request id for cancelleation.
Vodafone dont want to loose the money through the bills and wont respond/deactivate connections.

Otherwise Vodafone lawyer (told like...

I was on a vacation in India. I traveled to Dawki river and Myllyong village in Shillong however Vodafone claims that I went to Bangladesh and due to which i have been charged international roaming. Everytime i contact vodafone through twitter or customer care i have been told that i was physically present in bangaldesh. They also offered a 500 rupees discount. This is matter of principles. I have physical proof on my passport that i havent...

This is a rather shameful move taken by vodafone..!! Vodafone is blocking sms's to 1900. Whenever one tries to send 'port' to 1900, an error message is received "unable to send sms" or "message sending failed".

This is being done to prevent the customers from porting out of vodafone. You will be able to send sms to all other contacts but 1900...!!! Many of friends have same issue....

On 6th october landed in japan, activated international roaming of 149/day rental for which there was no explanation of charges for voice and data access. On 9th oct received a message that the credit limit is exceeded and i need to pay inr 5730 including my previous month's bill of inr 590. Immediately i activated the package of inr 3500 valid for 10 days in order reduce the bill. Returned on 12th oct to india and to my utter disbelief,...

Vodafone — Charging of late payment penalty fees of rs. 100 every time

I am regular customer of vodafone since last 3 years.

During this tenure vodafone have charged me late payment rs. 100 to Rs.50 per month.

And the whole process of regerating the bill by calling customer care numbers and twitter dm's affects the next bill.

This is irritating on all levels and a pathetic way...

I recharged an offer of rs 479 from vodafone app through my debit card... The transaction was successful the money was debited from my account.. But the offer wasn't credited.. When i contacted the customer care they said within 7 days the amount will be refunded now its been 7 days no messages no refund nothing... They are not allowing to talk to me through their customer care... Really disappointed worst network ever in indian telecom sector......

Dear sir,
My self advocate sumit goswami my no is [protected] and i m the old and existing customer of vodafone india,
I have a doubt that somebody is using my call details in a unauthentic manner leaked outside,
Kindly take concern against this serious issue and resolve this matter asap.

Thanking you
Regards
Adv sumit goswami
Mob [protected]...

In my vodafone app i have a bonus of 1800 free minutes (Local+roam) for 180 days against my vodafone no [protected]. But after successful recharge of the same amount on 9/11/2018, i get neither any free minutes nor any talktime. Custormer care informed that it was for a selected customer and it is impossible for them to refund any money or make the offer successful....

I have been charged rs. 15/- as content download charges inspite of having a hefty balance of data. This has been charged on 24-10-18 on my mobile number [protected].in the description it is mentioned crbt_s15. Please verify and convey whether this charge is legitimate or not.
Your cooperation shall be highly regarded.
Regards
Susanta kumar raha...

How irresponsible vodafone staff is, such a poor and worthless service. Making a mockery out of there customers. Its been third time vodafone in-competent staff promising for callback after 5 mins and its been more than 30 mins again i am waiting (72 hours issue unresolved) will never recommend vodafone and assure will escalate this matter further....

I am in punjab (Roaming) from 8-10 days using vodafone prepaid mob no from delhi. Its been almost 4-5 days unable to make outgoing calls, lodge complaint several times. Csr's are not competative enough who are following up about complaint resolution and even not doing a callback after promising and waiting customer precious time.
Mob no: [protected]...

Sir/madam
I inform to you that i have port my no [protected] from airtel to vodafone on dt. 01.01/2018. Since i have port my number i am facing a lot of problem in network. I am getting proper speed, call drop, network goes automatically. I have already complained to customer care on phone call many times but no action has been taken from your end. They said it will be solved in 48hrs but nothing is done by them. Very day same issue.br...

I was charged rs.602 excess amount on my vodafone postpaid number, where they have mentioned that i have called to a special number 51717. They have mentioned that i spoke for 43mins. When i complained to there executive they don't have any idea about this number. Suprisingly none of the executives has any idea. Also there are no such vas services activated on my mobile number. This number is also not mentioned in my outgoing call list of...

I am a pre paid (458/-) customer of vodafone, today 11th nov 2018 suddenly they (Vodafone) activate a game to my number without any activation request from me and add rs 20/- on my rental.

And after that message for various service activation arrived but due to low balance the amount wasn't deducted.

This happened with me second time. Before few months also they activated various services automatically and then...

From last week my balance is deducted twice for no reason when inquired they told that there is a service active on my no
number, its nonsense I didn't activated any services and even I don't let others touch my phone .last week Rs 49 was deducted and today again Rs49 was deducted .So please return my money back ....

On 30th october 2018 at 12:14 am i received a message saying "indiansafari pack is not active on your number, as requested". They deducted rental of rs. 90 for 30 days for the same. I never requested any such pack and therefore called up customer care on 30th october at 10:41 am and told them that i didn't activate any such pack and requested them to refund my deducted balance. The lady on the other side told me to call after 4 hours as the...