Vodafone India Complaints & Reviews

Hi,
Myself Amit Deb [Number:[protected]], using VODAFONE Corporate plan for long time. Currently I am on international business travel where I have selected one day i-Roam pack worth rs 500 from my my VODAFONE app [Selected date 7th October, 2018.
This was clearly mentioned in app for 24 hours valid only and no where it was mentioned that this is auto re-new-ed every 24 hours. There is no option in my vodafone app to stop the service.

After certain day passed, I came to know that they are re-newing my pack every day from one SMA and I immediately send email to customer care.

They confirmed that it was continued and they have stopped now. I have sent several email asking how come the pack continued for several days but have not received any satisfactory results.

Now they have added 1500 extra amount to billing and for which they have not given any proper clarification.

Since I have chooses one day pack of rs 500/, my understanding I am liable to pay only that not anything more or anything less. Please look into this matter with priority.

Vodafone is desperate in taking money from the customers. I recharge for phone calls and text message alone. Why on earth vodafone taking money for data package without customer permission. Vodafone needs to explain and refund the money... Do not activate data pack, my balance should reveal the amount i recharged after gst. If it is not reflecting then i'm filling a case on vodafone... I already use another service provider for data pack... So i"m not fool to activate data pack in two different service providers. Vodafone should not play with customers.

I recharged for 458 on 5/11/18 and the message came like this...
Hello, talktime recharge of rs. 458 on 05/11/18 is successful. Talktime received rs.4.58 gst charged rs. 69.86, access fee rs. 383.56. New balance is rs. 13.55

I don't understand this is the second time my money is taken by vodafone and it always shows the minimum amount in my balance. I need an explanation on this?

I am a vodafone user since 2011 and this is the first time i am having a complaint like this. I got message from vodafone saying that juice up pack is activated as per my request. I have never requested or claimed to activate this service. Without customer knowledge how can a service provider activate a pack. Also in message it is mentioned that 75 rs will be add in the next bill cycle. I am not even aware of this pack and what it used for. I called customer care but instead of helping me they are ridiculously arguing with me and told me that he will not do anything with my request. He also misbehaved with me.

I am having complaint regarding poor network connection and very poor internet speed at my residence at adinath society, vip road, vadodara. Pin code-390018, 4g never comes to my area and every call fails, this also occurs in my working area over dhiraj hospital, pipariya, waghodia pincode - 391760. I’m having very much problem as i am a working doctor at dhiraj hospital and i have to get the internet connectivity as well as good network condition.

Vodafone has been the worst in solving issues despite of complaining several times. My call ends in 10 minutes saying its a call failure, they told me it is because of my locality, which is absurd because my friends who stay far away are also facing this issue. I have complained several times, but it is of no use! Considering to change vodafone now.

I have received an offer letter from some people after paying 1480. Presently i have offer letter from vodafone. I would like to know whether it is true or not. How do i validate? I am attaching my offer letter with this attachments.
And amount transfer account details below,
Bank: state bank of india
Name: pradeep
A/c no: [protected]
Ifsc: sbin0031536
Sir please immediately action

Dear vodafone,

My mom no is : [protected]

I have reached to my mom number from myanmar through online.
The amount was deducted from my account and payment is not credited.

Please provide me the what is the status of the recharge, and
If not recharged will it be claim out the recharged amount.

Dear sir,
vodafone company giving only 28 days period on every recharge amount. its a very short time and its torcher on consumers. some times its not possible to use the whole recharge amount within 28 days. we request you to make the company policy benificial in favour of consumers. the recharge tariff amount shall be of at least 1 year period.

I have done recharge wrongly on [protected] on this number of rs 199/-instead of [protected] which is correct number but after that i have done recharge on correct number but vodafone is not issuing refund to me for the first wrong recharge they have taken more than 2 week now and no solution have been given to me yet. They are not solving my problem.

I am contacting them but they are saying that they will not refund tge amount to me and will reverse the recharge to the right number in which i have done recharge now.
And i want refund in my paytm through which i have done payment.
And i'm not vodafone user i have done recharge for my friend.
The vodafone are taking so much time to contact me and they are just wasting the time and if 28 days will be completed they will just say that now they cannot do anything.

My vodafone number [protected] registered with full DND, in spite of my complaint earlier and block for the same, i am receiving commercial SMS's continuesly, screen shot enclosed, this act of company is forcing me to take further action by approaching regulatory authority for redressal of my grievance Raviraj.V.D

I have moved my vodafone mob to prepaid from post paid connection.

Since last 15 days i have tried to activate my prepaid connection with the same number but could not succeed. I have insert my new sim to phone as the old signal deactivated..

So now i dont have balance in number and even could not recharge the balance as request about the balance recharge is not accepted.

Request you to activate the number as out going call facility is not activated.

Hello all,

I have vodafone connection prepaid simcard - mumbai. I have spoken to customer service in my mail list and explain them why my number going to negative balance to -54rs and they are unnecssarily money cutting from my account. Since i am using 509rs for 3months connection. But they are cutting every month my balance. I am fedup of it. And i dont understand why they doing this.
Kindly remove the negative balance from my simcard since i have been loyal customer of vodafone since 2007

My balance actually had 57rs but suddenly after one day the amount was reduced to 5rs without any outgoing calls or messege (I am sure).

But 1 month before i had purchased a channel (One sports channel) on dishtv
And it was observed that no money was deducted. We were constantly checking the balance but from that day but no amount was deducted unfairly. But suddenly today money were deducted, is it because of that long before channel purchase or some mistake in the services

Kindly see into the matter and do the needful

After so much of struggle with vodafone network, i raised first complaint on 30 aug. They asked to manually select vodafone or idea, whichever is better but it did not help as both are poor in this area of pune city. The network disappears and fluctuates all the time. Call drops and zero network is everyday issue. Forget about internet, calling is difficult here. Technician visited and he tried some optimization but no improvement. I raised complaints on twitter. Again so many promises and tries but zero improvement. Everybody is frustrated with the service in this area.in second visit, technician suggested me to use 2g for better experience. I am a postpaid customer paying 399 inr per month for an unlimited plan and this is what they are giving as service. I work from that area and it has caused me professional loss and mental stress as i had to run from here and there always. Kindly help.

Hello, the number i used for more than 8 years was deactivated 18 months back. It was deactivated because i was out of country and i had not made any calls in more than 90 days. So i tried to reactivate it immediately, but was told it cannot be done and i have to buy the number back after 6 months if no one is using it. It has been more than a year. No one is currently using that number and i have been to many vodafone stores but they are...

My Name is Tarique Ehsan Mob No [protected]I have called to 198 vodafone customer care on 01.11.2018 at 12:13 am. Afte 7 or 8 min one executive received my call and he end my call within 10 to 15 sec while i am saying my issue. Thereafter I call again but I was more than 20 mins on hold but no one attend me.

Dear sir,
Today within 24hrs bollywood gossip service activated for which i have never subscribed and balance of rs.75 was deducted from my balance. I have deactivated the same and not interested in all these stupid things.
Please assist and ensure i get my money refunded. Your kind assistance in this issue will be highly appreciated.
With thanks
Vodafone customer

I received an 4g sim on 3rd oct. Initially i was told that sms will be blocked for a day. But its 31st oct n 7 follow up, the issue not resolved. They create an incident everytime without any resolution. Even calls falling to deaf ear.in every call, they will ask to follow d same steps without any help. Every utility service needs an otp. The sms situation is creating problem in my livelyhood.

It's been three weeks that vodafone has provided me with poor network speed due to which i'm totally unsatisfied. Earlier the net speed used to be a lot better than this but now it has become a poor network. Please do try to solve this problem as soon as possible or else i'm hoping to change my sim and switch to some another network provider. Hoping that you will undergo my problem and try to solve it.