Vodafone India Complaints & Reviews

I am a vodafone user since 2011 and this is the first time i am having a complaint like this. I got message from vodafone saying that juice up pack is activated as per my request. I have never requested or claimed to activate this service. Without customer knowledge how can a service provider activate a pack. Also in message it is mentioned that 75 rs will be add in the next bill cycle. I am not even aware of this pack and what it used for. I called customer care but instead of helping me they are ridiculously arguing with me and told me that he will not do anything with my request. He also misbehaved with me.

Dec 13, 2018

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2018

Vodafone India Customer Care's response Hi Udit,

Please don't worry! We will have this checked and will call you shortly with an update.

Regards,
Vodafone India.

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Address: 391760

I am having complaint regarding poor network connection and very poor internet speed at my residence at adinath society, vip road, vadodara. Pin code-390018, 4g never comes to my area and every call fails, this also occurs in my working area over dhiraj hospital, pipariya, waghodia pincode - 391760. I’m having very much problem as i am a working doctor at dhiraj hospital and i have to get the internet connectivity as well as good network condition.

Vodafone India customer support has been notified about the posted complaint.

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K

Karanp3341

from Ahmedabad, Gujarat

Nov 6, 2018

Daily For every call there are always call failures.

Frequent call drops while calling has become a everyday nuisance.

poor vodafone network and inspite of complain about it earlier, no one bothered to resolve it.

Vodafone call quality not uptodate and at times the receiver side there is too low voice level.

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R

Ramesh Kotti

from Vijayawada, Andhra Pradesh

Nov 6, 2018

I receiving offer latter from Vodafone company. Is it true or real.and IAM paying money yesterday 1500 .now Nothing information please kindly do this was correct or incorrect.

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N

Nameeta Uplap

from Mumbai, Maharashtra

Nov 6, 2018

My bill is again inflated

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I

Iqbal Bargari

from Jalandhar, Punjab

Nov 6, 2018

Very slow internet on day and night fast please set my internet

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V

Vijay Brahmbhatt

from Surat, Gujarat

Nov 6, 2018

Hello! WWE ZONE_ADS pack is now active on your number, as requested.This service is valid till[protected] and a 1 days rental of Rs.5 has been deducted.

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Address: 400610

Vodafone has been the worst in solving issues despite of complaining several times. My call ends in 10 minutes saying its a call failure, they told me it is because of my locality, which is absurd because my friends who stay far away are also facing this issue. I have complained several times, but it is of no use! Considering to change vodafone now.

Dec 10, 2018

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2018

Vodafone India Customer Care's response Hi Saloni,

That's not the experience we want you to have :( We will get this sorted out right away!

Regards,
Vodafone India

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K

Kalikinkar Banerjee

from Suriapet, Telangana

Nov 6, 2018

I am unable to speak with the coustomar care officer at 199/198 to redress my genuine grievances. In spiteof repeated request through email address of VODAFONE.I request you to please be kind enough to solve my problem for act of which I shall remain grateful. Thank you

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I have received an offer letter from some people after paying 1480. Presently i have offer letter from vodafone. I would like to know whether it is true or not. How do i validate? I am attaching my offer letter with this attachments.
And amount transfer account details below,
Bank: state bank of india
Name: pradeep
A/c no: [protected]
Ifsc: sbin0031536
Sir please immediately action

Vodafone India customer support has been notified about the posted complaint.

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Dear vodafone,

My mom no is : [protected]

I have reached to my mom number from myanmar through online.
The amount was deducted from my account and payment is not credited.

Please provide me the what is the status of the recharge, and
If not recharged will it be claim out the recharged amount.

Dec 10, 2018

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2018

Vodafone India Customer Care's response Hi Karthick,

Please don't worry! We will have this checked and will call you shortly with an update.

Regards,
Vodafone India.

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Address: Panchsheel Nagar, Uttar Pradesh, 245101

Dear sir,
vodafone company giving only 28 days period on every recharge amount. its a very short time and its torcher on consumers. some times its not possible to use the whole recharge amount within 28 days. we request you to make the company policy benificial in favour of consumers. the recharge tariff amount shall be of at least 1 year period.

Dec 18, 2018

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2018

Vodafone India Customer Care's response Hi Sabeensaifi,

We will have one of our executives to get in touch with you to take a detailed feedback on your concern.

Regards,
Vodafone India.

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I have done recharge wrongly on [protected] on this number of rs 199/-instead of [protected] which is correct number but after that i have done recharge on correct number but vodafone is not issuing refund to me for the first wrong recharge they have taken more than 2 week now and no solution have been given to me yet. They are not solving my problem.

I am contacting them but they are saying that they will not refund tge amount to me and will reverse the recharge to the right number in which i have done recharge now.
And i want refund in my paytm through which i have done payment.
And i'm not vodafone user i have done recharge for my friend.
The vodafone are taking so much time to contact me and they are just wasting the time and if 28 days will be completed they will just say that now they cannot do anything.

Dec 13, 2018

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2018

Vodafone India Customer Care's response Hi Yasmin,

Please don't worry! We will have this checked and will call you shortly with an update.

Regards,
Vodafone India.

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My vodafone number [protected] registered with full DND, in spite of my complaint earlier and block for the same, i am receiving commercial SMS's continuesly, screen shot enclosed, this act of company is forcing me to take further action by approaching regulatory authority for redressal of my grievance Raviraj.V.D

Dec 13, 2018

Complaint marked as Resolved

Verified Support

Nov 09, 2018

Vodafone India Customer Care's response Hi Raviraj,

Please don't worry! We will have this checked and will call you shortly with an update.

Regards,
Vodafone India.

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Address: Valsad, Gujarat, 396125

I have moved my vodafone mob to prepaid from post paid connection.

Since last 15 days i have tried to activate my prepaid connection with the same number but could not succeed. I have insert my new sim to phone as the old signal deactivated..

So now i dont have balance in number and even could not recharge the balance as request about the balance recharge is not accepted.

Request you to activate the number as out going call facility is not activated.

Dec 10, 2018

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2018

Vodafone India Customer Care's response Hi Sandip,

Kindly help us with your alternate contact number and Email ID using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

Regards,
Vodafone India.

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B

Baktar mia

from Khawhai, Mizoram

Nov 2, 2018

[protected] this sim outgoing call closed...can you suggest me how activate my outgoing call...plzzzz

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Address: Mumbai City, Maharashtra, 400080

Hello all,

I have vodafone connection prepaid simcard - mumbai. I have spoken to customer service in my mail list and explain them why my number going to negative balance to -54rs and they are unnecssarily money cutting from my account. Since i am using 509rs for 3months connection. But they are cutting every month my balance. I am fedup of it. And i dont understand why they doing this.
Kindly remove the negative balance from my simcard since i have been loyal customer of vodafone since 2007

Dec 12, 2018

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Nov 01, 2018

Updated by Gold Retriever Also noted that i am waiting to recharge next as my recharge validity has expired. and because of this negative balance. i am waiting for vodafone team to remove that negative balance which is of no fault of mine.
please dont cheat your loyal customer.

Verified Support

Nov 09, 2018

Vodafone India Customer Care's response Hi,

Please don't worry! We will have this checked and will call you shortly with an update.

Regards,
Vodafone India

Nov 23, 2018

Updated by Gold Retriever Hello Vodafone team,

Till now i have recieved any message from you. all i get ok ok okay conversation. my balance is still -54
clear the issue if you actually care about customers.!!!

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A

Arkhilos

Jun 1, 2020

I don't know what is happening with my vodafone...please fix this issuie please...

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My balance actually had 57rs but suddenly after one day the amount was reduced to 5rs without any outgoing calls or messege (I am sure).

But 1 month before i had purchased a channel (One sports channel) on dishtv
And it was observed that no money was deducted. We were constantly checking the balance but from that day but no amount was deducted unfairly. But suddenly today money were deducted, is it because of that long before channel purchase or some mistake in the services

Kindly see into the matter and do the needful

Dec 12, 2018

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2018

Vodafone India Customer Care's response Hi Miram,

Please don't worry! We will have this checked and will call you shortly with an update.

Regards,
Vodafone India.

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V

vicky30

from Vadodara, Gujarat

Nov 2, 2018

I make recharge by mistake on wrong number...i want refund my money please suggest what is procedure.

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Address: 411027

After so much of struggle with vodafone network, i raised first complaint on 30 aug. They asked to manually select vodafone or idea, whichever is better but it did not help as both are poor in this area of pune city. The network disappears and fluctuates all the time. Call drops and zero network is everyday issue. Forget about internet, calling is difficult here. Technician visited and he tried some optimization but no improvement. I raised complaints on twitter. Again so many promises and tries but zero improvement. Everybody is frustrated with the service in this area.in second visit, technician suggested me to use 2g for better experience. I am a postpaid customer paying 399 inr per month for an unlimited plan and this is what they are giving as service. I work from that area and it has caused me professional loss and mental stress as i had to run from here and there always. Kindly help.

Dec 11, 2018

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2018

Vodafone India Customer Care's response Hi Manish,

Please don't worry! We will have this checked and will call you shortly with an update.

Regards,
Vodafone India.

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Hello, the number i used for more than 8 years was deactivated 18 months back. It was deactivated because i was out of country and i had not made any calls in more than 90 days. So i tried to reactivate it immediately, but was told it cannot be done and i have to buy the number back after 6 months if no one is using it. It has been more than a year. No one is currently using that number and i have been to many vodafone stores but they are...

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My Name is Tarique Ehsan Mob No [protected]I have called to 198 vodafone customer care on 01.11.2018 at 12:13 am. Afte 7 or 8 min one executive received my call and he end my call within 10 to 15 sec while i am saying my issue. Thereafter I call again but I was more than 20 mins on hold but no one attend me.

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Address: 110032

Dear sir,
Today within 24hrs bollywood gossip service activated for which i have never subscribed and balance of rs.75 was deducted from my balance. I have deactivated the same and not interested in all these stupid things.
Please assist and ensure i get my money refunded. Your kind assistance in this issue will be highly appreciated.
With thanks
Vodafone customer

Dec 11, 2018

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2018

Vodafone India Customer Care's response Hi,

Please don't worry! We will call you shortly and get this sorted out right away.

Regards,
Vodafone India

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Address: 560016

I received an 4g sim on 3rd oct. Initially i was told that sms will be blocked for a day. But its 31st oct n 7 follow up, the issue not resolved. They create an incident everytime without any resolution. Even calls falling to deaf ear.in every call, they will ask to follow d same steps without any help. Every utility service needs an otp. The sms situation is creating problem in my livelyhood.

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Address: Darjeeling, West Bengal, 734010

It's been three weeks that vodafone has provided me with poor network speed due to which i'm totally unsatisfied. Earlier the net speed used to be a lot better than this but now it has become a poor network. Please do try to solve this problem as soon as possible or else i'm hoping to change my sim and switch to some another network provider. Hoping that you will undergo my problem and try to solve it.

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R

Rakskam

from Noida, Uttar Pradesh

Oct 31, 2018

I have received a message on my mobile number [protected] that Juice up pack activated and an amount of Rs75/-has been deducted. It was without my consent. Amount was deducted by vodafone solely through unfair practices. Request arrange refund.

Thanks.

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Address: Kolkata, West Bengal, 700078

Website: VODAFONE INDIA

Last bill shows 3000inr whereas my regular bill was around 450inr. When asked, crm said it was activated from my end through myvoda app whereas there is no mail or sms confirmation regarding my change of tariff.
It is some technical problem in billing system and none from vodafone is cooperating in this matter.
Please help me resolve this issue at your earliest before my last date of payment.

Vodafone India customer support has been notified about the posted complaint.

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A

Anish Chandak

from Vadodara, Gujarat

Oct 31, 2018

My plan includes sms services but i can't send any messages to anyone. It has been going on for multiple months. I tried consumer support but no response was received from their side. Hope here i will get my answers.

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I have an issue with one of my gps tracking device that i can track the vehicle only from midnight 12 am to 4:59 am in the morning every day and i cannot track the vehicle from 5 am to 12 am. We are facing this problem from the first day of sim activation.

The sim, which we are using in the device is vodafone and it is post paid connection.

Please let me know, is this problem occurs due to the internet package of vodafone or any other technical issues?

Please suggest the solution for the above mentioned issue.

Vodafone India customer support has been notified about the posted complaint.

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S

Sandy rax

from Savantvadi, Maharashtra

Oct 31, 2018

Sir / madam

My mobile phone get lost before 2 days. Please block my number is [protected]

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Address: Mumbai City, Maharashtra, 400066

I want to send a message to 4 digit numbers but i was unable to send and also my internet is working like 2g even after having 100 gb per month scheme so i went to vodafone gallary they suggested to change the sim. After my simcard change now i am unable to send or receive message.

And my internet speed has also not improved.

Contact no. [protected]
Email : [protected]@yahoo.in

Vodafone India customer support has been notified about the posted complaint.

Sep 26, 2019

Updated by Rushin Savani Thank you for the support

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S

SHAADAAN SHAIKH

from Mumbai, Maharashtra

Oct 31, 2018

I am a retailer of vodafone.I am not receiving any service from your DSE nor from your distributor since 1 month and when ever i asked your salesman to put a Topup he said sorry i don't have any Topup.Please take a speedy action as my customers are returning back.My distributor is Sterling Agency (Mumbai) and Dse Name is HEERA.

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P

pandu surendra

Oct 31, 2018

Sir/madam My name kamisetti naga surendra my number [protected] pls check immediately tks iam in overseas tks mail id [protected]@gmail.com

Vodafone India Complaints & Reviews

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Vodafone India reviews & complaints page 282

juice up pack without my consent

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low network range and internet speed issue

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network issue

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fraud offer letter

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payment not received

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less tariff validity period

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I'm complaining about the refund issue on wrong recharge done

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commercial sms's

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sim activation

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negative balance on my number

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unfair balance deduction

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network quality and customer support

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get my old number back

not receiving call

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service activated automatically and balance deducted

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sms send/receive blocked

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poor network speed in my area.

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absurd billing 9674759080

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postpaid internet pack

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unable to send and receive messages

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