Vodafone India Complaints & Reviews

I have done recharge wrongly on [protected] on this number of rs 199/-instead of [protected] which is correct number but after that i have done recharge on correct number but vodafone is not issuing refund to me for the first wrong recharge they have taken more than 2 week now and no solution have been given to me yet. They are not solving my problem.

I am contacting them but they are saying that they will not refund tge amount to me and will reverse the recharge to the right number in which i have done recharge now.
And i want refund in my paytm through which i have done payment.
And i'm not vodafone user i have done recharge for my friend.
The vodafone are taking so much time to contact me and they are just wasting the time and if 28 days will be completed they will just say that now they cannot do anything.

My vodafone number [protected] registered with full DND, in spite of my complaint earlier and block for the same, i am receiving commercial SMS's continuesly, screen shot enclosed, this act of company is forcing me to take further action by approaching regulatory authority for redressal of my grievance Raviraj.V.D

I have moved my vodafone mob to prepaid from post paid connection.

Since last 15 days i have tried to activate my prepaid connection with the same number but could not succeed. I have insert my new sim to phone as the old signal deactivated..

So now i dont have balance in number and even could not recharge the balance as request about the balance recharge is not accepted.

Request you to activate the number as out going call facility is not activated.

Hello all,

I have vodafone connection prepaid simcard - mumbai. I have spoken to customer service in my mail list and explain them why my number going to negative balance to -54rs and they are unnecssarily money cutting from my account. Since i am using 509rs for 3months connection. But they are cutting every month my balance. I am fedup of it. And i dont understand why they doing this.
Kindly remove the negative balance from my simcard since i have been loyal customer of vodafone since 2007

My balance actually had 57rs but suddenly after one day the amount was reduced to 5rs without any outgoing calls or messege (I am sure).

But 1 month before i had purchased a channel (One sports channel) on dishtv
And it was observed that no money was deducted. We were constantly checking the balance but from that day but no amount was deducted unfairly. But suddenly today money were deducted, is it because of that long before channel purchase or some mistake in the services

Kindly see into the matter and do the needful

After so much of struggle with vodafone network, i raised first complaint on 30 aug. They asked to manually select vodafone or idea, whichever is better but it did not help as both are poor in this area of pune city. The network disappears and fluctuates all the time. Call drops and zero network is everyday issue. Forget about internet, calling is difficult here. Technician visited and he tried some optimization but no improvement. I raised complaints on twitter. Again so many promises and tries but zero improvement. Everybody is frustrated with the service in this area.in second visit, technician suggested me to use 2g for better experience. I am a postpaid customer paying 399 inr per month for an unlimited plan and this is what they are giving as service. I work from that area and it has caused me professional loss and mental stress as i had to run from here and there always. Kindly help.

Hello, the number i used for more than 8 years was deactivated 18 months back. It was deactivated because i was out of country and i had not made any calls in more than 90 days. So i tried to reactivate it immediately, but was told it cannot be done and i have to buy the number back after 6 months if no one is using it. It has been more than a year. No one is currently using that number and i have been to many vodafone stores but they are...

My Name is Tarique Ehsan Mob No [protected]I have called to 198 vodafone customer care on 01.11.2018 at 12:13 am. Afte 7 or 8 min one executive received my call and he end my call within 10 to 15 sec while i am saying my issue. Thereafter I call again but I was more than 20 mins on hold but no one attend me.

Dear sir,
Today within 24hrs bollywood gossip service activated for which i have never subscribed and balance of rs.75 was deducted from my balance. I have deactivated the same and not interested in all these stupid things.
Please assist and ensure i get my money refunded. Your kind assistance in this issue will be highly appreciated.
With thanks
Vodafone customer

I received an 4g sim on 3rd oct. Initially i was told that sms will be blocked for a day. But its 31st oct n 7 follow up, the issue not resolved. They create an incident everytime without any resolution. Even calls falling to deaf ear.in every call, they will ask to follow d same steps without any help. Every utility service needs an otp. The sms situation is creating problem in my livelyhood.

It's been three weeks that vodafone has provided me with poor network speed due to which i'm totally unsatisfied. Earlier the net speed used to be a lot better than this but now it has become a poor network. Please do try to solve this problem as soon as possible or else i'm hoping to change my sim and switch to some another network provider. Hoping that you will undergo my problem and try to solve it.

Last bill shows 3000inr whereas my regular bill was around 450inr. When asked, crm said it was activated from my end through myvoda app whereas there is no mail or sms confirmation regarding my change of tariff.
It is some technical problem in billing system and none from vodafone is cooperating in this matter.
Please help me resolve this issue at your earliest before my last date of payment.

I have an issue with one of my gps tracking device that i can track the vehicle only from midnight 12 am to 4:59 am in the morning every day and i cannot track the vehicle from 5 am to 12 am. We are facing this problem from the first day of sim activation.

The sim, which we are using in the device is vodafone and it is post paid connection.

Please let me know, is this problem occurs due to the internet package of vodafone or any other technical issues?

Please suggest the solution for the above mentioned issue.

I want to send a message to 4 digit numbers but i was unable to send and also my internet is working like 2g even after having 100 gb per month scheme so i went to vodafone gallary they suggested to change the sim. After my simcard change now i am unable to send or receive message.

And my internet speed has also not improved.

Contact no. [protected]
Email : [protected]@yahoo.in

Dear team,

I'm getting a notice email from mr. Dheeraj chaubey vodafone regarding due payments (Dated : 29/10/2018). While i was connected with vodafone just 20 days back. Even my tele-services started few hours back.
I'm mean, i ported my 2 numbers in vodafone 20 days back. And one of them are activated just few ours back.

And even number that was mentioned against the due payment, is not mine.
And i had informed the same already to them yesterday. But i got the same email twice today.

These are the details that was used by vodafone in email me as below
"//=
दिनांकित: 30/10/2018

Vil/conciliation_e_ntc/cy-05/291018/7999 ic solutionl5-west

सेवा मे,

Mr. Tarun kumar

C-517 c-blockbudh nagar inderpurinear baba gulab singh mandircentral delhi110012

संदर्भ: समझौता दिनांक 12/11/2018 के लिए आमंत्रण, जो कि 11 पूर्वाह्न से शाम 4 बजे के बीच आयोजित किया जाएगा चैंबर नंबर - एफ -526, कारकार्डूम कोर्ट, शाहदरा, दिल्ली - 110032

संदर्भ: आपका वोडाफोन खाता आईडी[protected] और मोबाइल नंबर- [protected]

सर / मैडम,

हम, वोडाफोन आइडिया लिमिटेड जिसे अतीत में पहले आइडिया सेलुलर लिमिटेड के नाम से जाना जाता था, जिसमें पंजीकृत कार्यालय: सुमन टॉवर, प्लॉट संख्या। 18, सेक्टर 11, गांधीनगर - 382 011, गुजरात, आपको निम्नानुसार संबोधित करता है।

आपने मोबाइल फोन कनेक्शन के लिए हमसे संपर्क किया था और ग्राहक अनुबंध फॉर्म के नियमों और शर्तों के अनुसार आपसे सहमत और हस्ताक्षर किए गए थे, आपको खाता आईडी[protected] के तहत msisdn [protected]नंबर वाला मोबाइल फ़ोन नंबर प्रदान किया गया था।

यह कि अपने मोबाइल फ़ोन सेवाओ के लाभार्थी है जिन्हें हमारे द्वारा प्रदान किया गया है और जिसका उपयोग आपके द्वारा किया गया है, जिसके एवज में हमारे द्वारा समझौते / अनुबंध के नियम व शर्तों के अनुसार कथित सेवा के उपयोग के लिए आपको मासिक बिल प्रदान किया जा रहा है ।
आज तक उपर्युक्त अनुस्मारक के संबंध में आपके द्वारा उपरोक्त कनेक्शन में 1137/ - देय है, जिसे आप बार-बार अनुस्मारक के बावजूद भुगतान करने में विफल रहे हैं और इस तरह, हम आपके खिलाफ उचित कानूनी कार्रवाई शुरू करना चाहते हैं । हालांकि, अच्छे ग्राहक संबंधों के हित में, हम सुलभ समझौता प्रक्रिया के माध्यम से निपटारे की संभावना का पता लगाने का प्रस्ताव देते हैं।

यदि आप इस मामले को सुलझाने में रुचि रखते हैं, तो आपको चैम्बर नं। - एफ -526, करकार्डूम कोर्ट, शाहदरा, दिल्ली - 110032 पर सुबह 11 बजे से शाम 4 बजे के बीच दिनांक 12/11/2018 समझौता सम्मेलन में भाग लेने के लिए बुलाया जाता है। हालांकि, यदि आप उक्त तिथि ओर समय पर समझौते के लिए आगे आने में असफल है तो मौजूदा निमंत्रण की ऐसी तिथि में निरंतर / असविकीर्त मान लिया जायेगा और हमें उपयुक्त क़ानूनी कार्यवाही शुरू करने के लिए बाध्य किया जाएगा, जो कि आपके जोखिम, लागत और परिणाम पर हमारी देनदारियों की वसूली के लिए आपके तार्किक अंत में आपके खिलाफ कानूनी कार्यवाही रहेगी। वर्तमान संचार को सुखद निपटारे की दिशा में अंतिम अवसर भी माना जा सकता है।


यह नोटिस आपको और अन्य लागू कानून द्वारा निष्पादित ग्राहक अनुबंध फ़ॉर्म के तहत हमारे लिए उपलब्ध दावों और दावों के पूर्वाग्रह के बिना जारी किया गया है।

यदि आप उपर्युक्त खाते में कोई स्पष्टीकरण चाहते हैं तो आप हमसे यहां संपर्क कर सकते हैं:

ईमेल-: dheeraj. [protected]@vodafone.com ravi [protected], [protected]

भुगतान के लिए, आप इसका उपयोग कर सकते हैं

1 लिंक: https://www.billdesk.com/pgidsk/pgmerc/vodafone/VODAFONEDN_details.jsp

2 किसी भी निकटतम वोडाफोन आइडिया स्टोर

कृते

वोडाफोन आइडिया लिमिटेड (जिसे पहले आइडिया सेलुलर लिमिटेड के नाम से जाना जाता था)
"//=

Now, my concern is that why are they hreess me and what they want to the public. Is it some kind of fraud that are operated by vodafone? Or by some other guys?

Please help me to solve this issue & i really don't know what should i do?

Thanks in advanced

I took a connection from Trichy for Vodafone dongle (portable WiFi - [protected]). I got transferred and didn't need that connection any more and had asked the Vodafone to cancel my connection, settling the last bill in June/July. However, there was another bill generated the next month and sent to me. The torture and harassment starts here.

I refused to pay the bill and the number I use for my calls (since 2011) was blocked for the same. I called the customer care and the associate who answered my call was rude and finally hung up on me. Post which, I was called by Vodafone and promised that the number will be cancelled and that I should clear the bill one last time, which I did.

However, the same thing happened the very next month. When I refused to pay the bill again, Ram ([protected]) had called me to speak to me about the issue. From the pending bill of 935/- he asked me pay 500/- and that he will waive the 435/- off and cancel the connection, etc. I obliged. And again the saga continued last month. I refused to pay the bill this time.

I had go through the same problem of blocking my other number again for non-payment of a connected since 5 months now, which I had asked to be cancelled. The bill now is 631/- . I keep getting messages from Vodafone that a legal demand draft has been initiated against me to collect the same and asking me to contact Ram to settled the same. When I call Ram this time, he again has come back asking me to pay 320/- and the rest will be waived off and the number cancelled.

I have refused to pay even a single rupee for a connection that I have not used a bit in the last 5 months. I have already paid almost 2000/- for no fault of mine. I would like to get this torture and harassment stopped. Now that I know what Vodafone is upto, I would like them to pay me back every single rupee of what I have paid them for non-usage of my connection in the last 5 months.

Please provide information of my usage your vodafone mobile app in my plan 600 min available for the one month bill cycle my bill is generated as on date 26.10.2018 as on date 30.10.2018 in my vodafone mobile app my 600 min used and other 40.50 rs charge shown in my current spend so we shocked we used 600 min + 40.50 charges so kindly confirm me whats problem

I have not subscribed for the vodafone mela service, and my prepaid account has been deducted by 35 rs on 23rd october and was about to be charged again on the 30th october however since my account didn’t have balance the transaction did not go through, kindly refund the amount taken as i did not subscribe to such a service, i spoke to the customer care but they couldn’t retrieve the balance lost

Hi,
I am ritu ghosh from west bengal.
My village name is salda, district -
Bankura. My village has only 2g
Network. We can't connect to 3g
Or 4g network. Its a problem for
Everyone because nowdays we
Can everything with a phone.
But what we should do with a
Phone without any network.
Plese resolve this problem in our
Village.

I have ported my number ([protected]) from jio to vodafone. After 15 days i got the massage that your local address is invalid and my incoming and outgoing service has stopped working. I talked to customer care they said submit your local address again and you service will be activated. I have visited vodafone mini store for submitting document but store personal said from mini store this is not possible to activate pls. Visit main store near to me there is no main store its away to 50km. Pls. Help how i can do.
If i mail my address scan copy then service activation is possible or not.
Or i wants to go in jio again what is process for that.
No - [protected]
From last 6 days i am not able to use pls. Help its urgent.