Vodafone India Complaints & Reviews

My mobile lenovo a7000 lost with vodaphone sim ([protected]).
But i an working namrup (Assam) now i do not want vodaphone number [protected]. I have taken this number from kochi (Kerla)

You are requested to register the complaint so that i can submit this to the service provider to block the phone number and prevent potential abuse of my sim.
Kindly block my sim number [protected] immediately.

Thanking you

Regards
Rajesh kumar
Per.. Address
Rajesh kumar s/o late sh. Lakhmi chand
Address :-railway road gharaunda distt karnal (Haryana)

Dear sir/madam
I’m using your network since 2 year but from past 10 days i’m suffering browsing issues for that i’m not avail to access fb, what’s and other browsing. However, i contacted your colleagues (Customer care) they suggested after 21 august problems will rectified from my side. But still you not doing anything. Kindly resolve my problem otherwise i will move from your network.

My residential at chermadevi 627 414 tirunelveli dist. Tamil nadu.
I am a vodafone customer for the last 8 years. Our net work stopped since 25 days in my residential area on account of launched the jio tower near my house.
Our net work was activated 800 meters away from the tower. As i have informed to the our cheranmadevi distributed cell [protected]. It was not action still now.
Kindly rectified by interrupted the cell phone tower ration. If you will not take action i will change another net work. My cell [protected] in more than 8 years of vodafone customer. My [protected]@gmail.com

I have two sim's from vodafone and mobile data is not working on either of them in lodha palava - casa rio from last 4-5 days. I am not able to access my emails and other web services and also it is affecting my official work. I need urgent assistance with the matter or advise when it will be resolved.

Please look into this matter. This is the same issue with my friends who stay in lodha palava city, nilje, dombivalli east.

Dear sir/madam,
I got a fraud call from one lady introducing herself as sbi employee saying they are calling from sbi bank and told me my credit card details as well and asked me to read out the message that i got from sbi. She convinced me by providing some other details also where i had to believe that she is actually calling from sbi. Then she told that my credit points has expired and needs to be credited in my account immediately.
The message was one time password message and i thought that the call is from bank and told everything mentioned in the message. She sent this message multiple times and asked me to read out the message as every time she was telling that otp is not working.in this course of conversion, she told my citi card details as well and get the messages.
Later i got messages on my mobile and realised that it was a fraud call and the money are deducted six times with the below details,
Citi – 43xx xxxx xxxx 8791 (4 transactions)
Tata sbi card – 52xx xxxx xxxx 9322 (2 transaction)
The caller called me from mobile number[protected] and asked me the message details, which i provided unknowingly as i was not well and lying half sleep.

I observed that all the payments are made on 20th of august into visa billpay-vodafone mumbai ind.
I have already informed and lodged a complaint/ fir to cybercrime police, bangalore.
I am requesting you to please help me in this case and stop the payment of these transactions to the respective culprit and process the refund.
Please reach out to me with my below details for any further information required.

Thanks a lot for all your help and support.

Regards,

Good evening,
I was holding [protected] number in the past. Being a nri it could not be used for some time and was issued to some one else. It has almost more than 1.5 year back when that was issued to some one else. By doing that you have put my reputation and security in unsafe hands. Kindly remove my details from that number as it is not at all belong to me. As per true caller it is still shown under my name. This person tried to get money from my tenant and was sending religiously offending messages to my friend. I hope you will do something actively.

Hi All,

My number is [protected], This number I have taken as a backup number and not my Primary number. Also I am not using this for any purpose.
Even the Bill plan is basic plan of 199 without any Data service.
You can even check the usage of this number from the date of its inceptions.

Last month I see that I have been charged 2000 Rs for making call to this 51717 number, which is a surprise for me. As how come a number which is kept switched off for months is making a call to this unknown number and talking for 2 hours.

Please share the call records I want to hear it as to know who actually has made that call and when.

you can connect me on [protected]
I have raised a complaint with vodafone complaint#[protected]

May kindly see the complaint regarding unnecessary deduction of balance. I am valuable customer of vodafone having cell phone no. [protected] in my vodafone account balance is more than rs. 50 before 10-15 days now i suddenly check my balance i was shocked that available balance is rs. 0, for the deduction i have contacting customer care representative at 198. My call is attended representative of customer care. She told me we have no information before 1 week for that your balance was deducted. She told me that i have complaint against this my mail and told me that your balance will be refunded within 24 hours.
For that i am requesting you to provide me docket number & confirming registration no of my complaint for above cited matter. And refund my balance as soon as possible

Random 'extras' are being added by vodafone out of nowhere and the money gets deducted as well. First, there was a game pack that was activated for rs.35 with a message asking me to send 'stop' to 155223 to deactivate but when i did that i got a sms back saying no extras are active on my mobile. A week later rs.35 was deducted again as 'renewal' for the same game pack. The sms still says i have no extras active but it shows up in the my vodafone app. However, there's no way to cancel subscription. Now again rs.35 has been deducted for a new 'whatsmob' pack. How do i permanently stop vodafone from adding any vas ever in the future and get refunded for the last 3 deductions?

Hi
In february 2018 vodafone india, charged me 9, 146.15. At that time i paid the entire amount because they blocked my number due to which i was not able to get any otp which was causing me huge problems as i moved out of india.

During this time i checked with many of my friends who also have vodafone and came to know about how they have wrongly charged them higher amount also. When they checked on their itemised bills and questioned vodafone they adjusted the amounts.

Thus i also want to open my case as they have made me pay huge amount close to 10000. When now i am asking them to send me itemized bill for that period generated on[protected], they keep sending me only the current bills.

Everytime a new person is assigned to case and then they keep sending repeated informaiton and not the one i am asking for. Reference number [protected], [protected], [protected], [protected]. This is send

Since last week vodafone has been charging me for data consumed for 0.002mb. The amount that gets reduced is pretty significant around 0.04 rs.

This is happening every few minutes and i've lost over 20 rs just because of this.

I've not enabled the data or made a recharge specifically for data either.
I
Would appreciate if whatever talktime i've recharged for, is being utilized the way i want it and not snatched away by corporation for unknown reasons.

(This is happening on the handset - iphone 5s)

I have been charged 1800+.. saying that I called to 51717 and talked for 120 mins, that too for Astrology, which is in all the way u realistic. talking for 120 mins is not at all possible without charging Guys please be aware of this kind of fraud, if you face the same problem then complain about this, at least other people will come to know about the same issue...

Sir,

I am using your vodafone services for the past 7 months.
My number is[protected]. Name: c. Ramkumar.

Today on (21.08.2018) suddenly an amount of rs.30.34 is showing as my balance amount from the previous balance of rs.68.83 for my 2 minutes talk.

I am experiencing this for third time.

Kindly take action and rectify my prepaid account.

With regards above subject i am using my prepaid sim no. [protected] from past 10-12 years. But outgoing calls was restricted by vodafone co., as i'm using the above said no. To all the govt. Essential services. As and now the no. Was restricted to make a call, iam facing lot difficulty in my daily life. If it get enable im going to use the above number for the my business. Kindly request you to enable my phone number to use for calls and internet for the daily usage. I am very thankful if you do favourable to me. Thankigyou,

I am having a Vodafone SIM no. [protected] from the past 10-12 years. As my outgoing calls was restricted by Vodafone Co., so I could not be able to use same. I request to enable my number to use for calls and internet purpose. I am very thankful i[censored] do favourable to me to use above no. For daily usage. Thanking you,

Hi team,

I again moved to vodafone from air tel on 15th aug when my sim got activated.
I was given this sim by a vodafone person- karan solanki - mobile no -( [protected]) who is offering sim saying this sim will have 0% network issue and its guaranteed because this sim is of some xx mbps or some xx type of sim.

I am facing the network issue the same day when sim got activated and now as checked with vodafone agent - karan, he told if its less than 15 days you can convert it back to airtel without any issue and we can do it, but you need to call airtel and ask them your complaint no and then they will cancel your request. so if there is any procedure, please do the same for me as i don"t want to dthe sim in vodafone.

I checked with vodafone customer care and there is no such sim launch in vodafone so this agent - karan and his team are making fraud and selling vodafone sim.

Please take necessary action against agent and also i don't want to continue to vodafone so convert it back to air tel, else i will not pay any bill effecting today.

Sir actually i want bill summary of my connection: [[protected]] outgoing & in coming detail of july-2018 please do the need full.

Regarding my number [protected] (Original circle mumbai), no circle in india is able to help me out and all they are doing is playing the blame game. My number is currently deactivated as i am not in country for some time now.
Last my number was active in bangalore (Karnataka) - ported in september 2017. Before this the number was in up east circle (Lucknow) ported in april 2016. Before which the number was in mumbai circle for almost 10 years. All this while my number was used properly and bills paid on time. When converted to prepaid, same was working in bangalore till last year. Now karnataka says they can't find it, mumbai say they cannot change it. Lucknow say they don't have any information. I am spell bound as to the inefficiency of the company to activate 1 number!

This is causing me a lot of problems. I am unable to do any bank transactions, because no where to send otp. Not able to pay off my insurance emi for months.
I just have no words for this irresponsible way of vodafone to handle the situation

Please help me to release my provident fund, many time i m Cordinate with apex hr Deepak sitting in Sarita vihar New Delhi but no one help me to release my apogee of my emp code is-1115, my name is Ashu vaish, cont no-[protected] please help asap.please help me in unable to withdraw my provident fund many time i tried to communicate with apex hr but no

I send a complaint threw e - mail, before 3 months, but till no improvement. Mob no:[protected]. Charging 3g/4g without giving network.

My complaint:
Rojer m
Jul 14
To vodafonecare. C.
There is no 4g network in my house. It located southwest side of govt medical college nagercoil. Asaripallam.
Address.. Johnson nagar, near johnson saw mill. Asaripallam. Indra street last.
Take the necessary.
M. Rojer

Reply from vodafone:
Hello rojer,
Thank you for contacting us. My name is vinoth, and i will be assisting you today on your concern regarding network coverage for your vodafone number [protected].
Based on your request, i would like to inform you that i have forwarded your query to the concern team on 16/07/2018 and i will get back to you within 7 working days

I request you to kindly bear with us during interim.

At vodafone, we are committed to provide you with the best customer experience. I thank you for your patience and continued patronage of our services

Should you have any additional questions, please let me know. I will do my best to assist you.
For future correspondence, you can refer to your service request number:[protected]

Thank you!
Vinoth

Vodafone care

199 (Chargeable at agent access 50p for 3 mins) or +91-[protected] (Standard calling charges applicable)

For complaints/requests

198 (Toll free)

Fax number

+91-[protected]

E-mail
Vodafonecare. [protected]@vodafone

Hello rojer,

Thank you for contacting us. My name is vinoth, and i will be assisting you today on your concern regarding network coverage for your vodafone number [protected].

Based on the complaint feedback received from the concern team, i would like to inform you that our network engineers have already done a detailed survey at your location. Unfortunately, improving the network quality through an additional cell site or booster would not be possible at the moment due to various constraints. Until we arrive at a solution, we will continue to carry out regular network up-gradation activities in order to optimise the quality of our existing network.

At vodafone, our goal always is to ensure good network coverage, but at times there are factors beyond our control that may temporarily affect the network coverage in your vicinity. These may be:
·physical obstructions

·geographic and weather conditions

·possible radio interference or faults in other telecommunication networks

At vodafone, we are committed to provide you with the best customer experience. I thank you for your patience and continued patronage of our services.

Rojer, i hope i was able to assist you today with regards to your concerns. Should you have any additional questions, please let me know. I will do my best to assist you.
For future correspondence, you can refer to your service request number:[protected]
Thank you!
Vinoth