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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Mumbai City District
Maharashtra
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400013

Vodafone India reviews & complaints page 298

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T
thian xy
from Mumbai, Maharashtra
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unable to recharge vodafone number

Address:400076

I am unable to do any online recharge for my vodafone prepaid number since end of August. I've tried from vodafone own website, paytm, phonepe, none of them work. I wish i dont have to go for a recharge from any retailer outside

Do let me know why is this happening and what am i suppose to do...
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A
Amar Mohanty
from Akalkot, Maharashtra
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automatic deduction of money from my account

Address:400701

This is related to mobile mela service that gets activated and charged twice without event prior notice and my consent.

The Mobile Mela service was suddenly activated on 02/Sep/2018 automatically and charged me Rs 25 and again on 2 sept 2018. When I checked my all SMS then I came to know that this service was automatically activated on Sept/02/2018.

When I call to vodafone customer care, executive told me that...
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manik_prc
from Noida, Uttar Pradesh
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missed call records

I have activated missed call alert services on my vodafone number. As per your terms and also as mentioned in the messages that i receive on missed call info, it is mentioned that i can view my pass missed call records at bit. Ly/2iwvjsm. However this link never works
Moreover, there is no other way to check the number of times a person had called and at what time. I am paying 30 every month and would expect a better service as other...
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D
Dan1703
from Nellore, Andhra Pradesh
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vas charges applied

Address:New Delhi, Delhi, 110019

I have called and mailed many times for complaint about my VAS charges which I was not using.
Automatically I am getting subscription without any remainder or any activation msg.
I already told them to stop all my VAS subscriptions, still they sent me INR 837 added bill in my actual bill...
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N
Naviarshi
from Chennai, Tamil Nadu
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cheating by vodafone regarding offers on porting connection

Address:New Delhi, Delhi, 110061

I was offered 1 yr of netflix subscription by vodafone if i ported my number to vodafone. I have all the recordings of the conversation. Now when i have ported to vodafone, i am being told that i will be only be given 2 months of netflix subscription. This is purely cheating and vodafone is not ready to listen. I have been following up with vodafone. At first they were not responding and now after a lot of follow up they are not agreeing...
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Angad1209
from Agra, Uttar Pradesh
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wrong billing & charges

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi i was a vodafone customer in post paid mobile services till july 2018. Post july made a port out in airtel. Port out request was submitted post clearance of all dues and charges. Now again vodafone is calling and asking for 1302/- additional charges for the services which i have not availed. Will not pay this amount. Please look into the same as having daily calls from customer care....
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M
from Chennai, Tamil Nadu
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vodafone connection closure

Address:Chennai, Tamil Nadu

Hi,

I submitted a request (Through phone) to close the existing connection ([protected]). I was asked to clear the bill. I paid the outstanding amount and was told that the request is in process and the connection will be closed in a week and will get a call. I didnt get any call instead the next month bill was generated.

I went to the vodafone center and enquired about it and they said customer was asked to...
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S
sajayprasad
from Bengaluru, Karnataka
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unable to send the port sms to 1900

Address:560049
Website:www.vodafone.in/home-karnataka

Looks like vodafone is blocking the sms, where as a customer we can not send the port request sms to 1900. Already raised the complaint with the customercare but no use.. Planing to takeup this issue in front of trai (Telecom regulatory authority of india).

Mob no - [protected]
Complaint #[protected]

As its shame on vodafone to do like this to their customers....
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R
ramzan ali parshad
from Noida, Uttar Pradesh
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complaint against employee of vodafone maldahiya varanasi store

Address:Varanasi, Uttar Pradesh, 221001

I have gone to maldahiya varanasi vodafone store on[protected] at nearly 2:30pm to pay m-paisa of rs.2300 for paying home credit emi in mobile number [protected] but server was not working. The employee who was collecting money said you can pay your money to me i will send in m-paisa when server will working properly. I paid rs.2300 to her and went to home. From then i have gone to vodafone store about four times but not any massage received...
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D
Dixit jadav
from Delhi, Delhi
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money fraud

Address:Hyderabad, Telangana

Someone did money fraud with me. She text me on whats app and asked about meet. Ans she asked for money so i paid but now she is not replying.so i want to file a case on that person so i need mobile number is registered on hows name and address....
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Address:Chandigarh, Punjab, 160101
Website:vodafone.in

I shifted to Vodafone from Idea in April and ever since then it has frustrated me by charging for random international incoming call charges, which never appeared in my call logs, and if they did, they were just missed calls.

I have to travel to Hong Kong for work related activities and for the same I've activated international roaming.
Till last year, when I was using Idea, with same handset, there was never a single...
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P
Professional in Process
from Hyderabad, Telangana
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unfair balance deducted

I have balance of RS 280...and Vodafone had deducted all the money and I called customer care so they refunded the money. But next day they again deducted all money and i have to again call them they again refunded the money... This continued for more than 5 times... I am got rid of it... Please help!...
+1 photos
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Sofiaa Ghosh
from Kolkata, West Bengal
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network issue

Address:Kolkata, West Bengal, 700068
Website:Vodafone

Dear sir,
I'm sofia ghosh, contact no. [protected], residing at southcity residency, tower 3 flat 32l, prince anwar shah road, near southcity mall, kolkata - 700068. I m facing tremendous network issue for the the last 1 month. Inside my flat is it showing not on registered network. I'm missing a lot of important calls due to this reason. Nobody could get in touch with me nor in case of emergency i could contact anybody. A total helpless...
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M
Manu Sinha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding my refund of excess payment

Address:Ahmedabad, Gujarat, 382470

I was using vodafone network & my relationship no. Was 36138617. My mobile no. Was [protected]. By mistake i made excess payment to vodafone mobile services limited which also reflected in my last statement dated[protected] as amount due rs. (-) 2, 517.97. Thereafter i migrated to another service provider with the same mobile no. [protected]. On[protected] i received an sms stating that vodafone has processed the refund amount of rs. 2290.05...
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Neeloybrata
from Udaipur, Tripura
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worst network coverage

Address:East Khasi Hills, Meghalaya, 793004

I have been using vodafone for seven years, but for the last three months i am having network issue everyday. I have been complaining ever since but no action has been taken by the concerned authority. I am not being able to get any internet (4g) connectivity no am i able to make calls properly without any call drops. I am totally frustrated giving complaints to the customer care but the service provider is not rectifying the problem faced....
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Prince Arman
from Balasore, Odisha
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complaining about mini store

Address:Cuttack, Odisha, 754202

Hi, I am Ahemad Ahemad khan and my and my vodafone number is [protected].Right now this number is inactive, and i called to the customer care and they told me that “Sir Your Vodafone number [protected] is showing that this number is inactivate due to some issue and if you want this number again then please contact your nearest vodafone ministore, and they will provide you the same number without any charge and now today i went to my nearest...
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N
nanda6n
from Chennai, Tamil Nadu
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my number blocked by trai

Address:Tiruvallur, Tamil Nadu, 60053

Iam working as a asst. Proffessor in college i called my COLLEGE STUDENTS numbers & PRATENTS NUMBERS. regarding college issues &inform the parents regarding the student education report .i am not a telecaller but my numer +[protected] outgoing &sms was block by trai and i called vodafone customer care they told me to register with trai web.so pls unblock my no. ASAP...
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Deepti rana
from Delhi, Delhi
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vodafone disconnected / deactivate

Address:110089
Website:www.vodafone.in

VODAFONE DISCONNCECTED/ DEACTIVATE

I have postpaid mobile no [protected],

But from past one week (25 August ) Vodafone barred all incoming and outgoing calls without any reason.

My past bill history is clear and all bills paid till date. No due left for the above said mobile number.

New bill for current month Rs 119.07 will be payable by 02 September, 2018.

I have...
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KOUSHIK CHANDA
from Kolkata, West Bengal
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vodafone deducted my 99 rs balance

Address:Jalpaiguri, West Bengal, 735101

Last night vodafone deducted my 99rs balance. when i called from my another Vodafone number to customer care, they told that i have played a game which cost rs99. Neither i had played any kind of game online nor there was any game installed in my phone . I have recharged 396 pack which has unlimited calling and 1.4gb data per day but i did not used my daily data limit last night. Please solve my issue, cause Rs99 is a big amount.
br...
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Hi Team,

I went to Vodafone store(ITPL main road, Kundanahalli, Bangalore) on 31st Aug 2018 to transfer ownership of the SIM card from my friend's name to my name.

After spending one and half an hour time at the center( waiting in the queue, filling the forms, verification of documents and payment of advanced bill) finally the customer executive informed me that it is not possible because you are not blood related....
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