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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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400013

Vodafone India reviews & complaints page 299

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Hi Team,

I went to Vodafone store(ITPL main road, Kundanahalli, Bangalore) on 31st Aug 2018 to transfer ownership of the SIM card from my friend's name to my name.

After spending one and half an hour time at the center( waiting in the queue, filling the forms, verification of documents and payment of advanced bill) finally the customer executive informed me that it is not possible because you are not blood related....
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puneet7197
from Basi, Punjab
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double standards

Address:Mohali, Punjab, 160071

Hi.

Recently I have recharged my Vodafone number with 198/- as online it was showing 3G/4G data but after the recharge my pack is converted to 2G and the customer executive is telling that the same offer is not available on my number. Who on earth uses a 2G data in this era and how could any company discriminate customers by providing different offers on the same recharge. They are simply fooling by using false advertisments...
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B
basudeb452
from Chennai, Tamil Nadu
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offer not credited to my account (mobile no. 8013621076)

Address:Kolkata, West Bengal, 700080

Yesterday when I checked my offer for my mobile no. [protected] by dialing *121#, it was shown that I have an offer o[censored]nlimited call facilities for 28 days by a Recharge of Rs. 109/-. I recharged my above no. accordingly but surprisingly only a talk time of Rs. 89/- (approx.) added to my account instead of the above unlimited call facilities. I called Vodafone Customer Care several times by dialing 198 from my Vodafone no. but it was not...
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D
Divyangna
from Noida, Uttar Pradesh
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charge incorrectly

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

They don't serve proper network, and even charge more than 18% gst as applicable. I am on 399 plan and gst they have charged of Rs.100 for it. Pathetic service . I paid the bill even they ar calling to pay bill, they are not up to date with customers transactions.i just called customer car and he disconnected phone....
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S
S.Gopala krishnan
from Chennai, Tamil Nadu
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change of name in on line-reg

Address:600061
Website:vodafone customer care india.com

Inspite of so many mails even after providing the required documents as per vodafone customer care instructions, needful action not taken and dive
rting customer to various queries leads to cancel the connection
Mobile:[protected]
connection taken by Mr.J. Chandramouly and used by Mr.S. Gopala krishnan
Necessary proof of documents furnishned to vodafone through mail.
kindly solve this issue...
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Anurodh Misra
from Nanpara, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone vas services activated without my consent

Address:Lucknow, Uttar Pradesh, 226003

Date of Incident: 29 Aug 2018
Client: Vodaphone
I have vodafone connection since very long. Recently I get SMS, that they renew Bollywood Buzz services. I do not want these services and I am also not know what is use of these services. Company activated "bollywood buzz" and deducted rupees 99 from my account two times on 30 july and then 29 Aug.

I am not using this service, and not aware of that charges.
br...
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V
VMVinod
from Mumbai, Maharashtra
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wrong recharge reversal for vodafone

Address:Thane, Maharashtra, 421202

Sir

I have recharge prepaid vodafone to wrong mbo no. [protected] for 84 days unlimited local, std & roaming calls within india with 1.4 gb 4g/3g data plan of rs. 458/-
Transaction id no.40086631 on[protected] at connect mobile center in dadar (E)
Wrong mob no. : [protected]
Correct mob. No. [protected]
Kindly revert to correct mob no. At the earliest

Pradnya vinod
[protected]...
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S
Shyam1438
from Vijayawada, Andhra Pradesh
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non adherence to dnd request

Address:Mumbai City, Maharashtra, 400013

I have registered for DND activation with Vodafone vide Mobile No.[protected] on 23 July 2018. I received a reply stating confirmation will be sent soon but even after five weeks I have neither received confirmation nor is the DND request activated. I still get unsolicited sms messages....
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A
aniketkhanolkar
from Chennai, Tamil Nadu
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fraudulent charges for a special number I never called

Address:Mumbai City, Maharashtra, 400053

Vodafone in my last month's bill, has charged me Rs.1736/- for seemingly making a single call to special number 51717 lasting 124 mins which i never made. Firstly i didn't even know this number existed before i called Vodafone customer care and enquired about the bill amount being so high. They were the ones who told me the number was 51717. Secondly they want me to believe i called a number i don't know and spoke for over 2 hours! When i...
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S
sudipkumarmaji
from Chennai, Tamil Nadu
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to stop flash message service

Address:Khordha, Odisha, 751021

A huge number of flash messages pop out everyday which reduces the battery backup drastically. I have tried to stop this by myself but i don't have flash option in sim toolkit - vodafone services for my moto g2 mobile.

I also sent sms to 1909 in the format;
Start dnd to stop the service. But god knows for how long and how many times they will keep charging rs. 3 from each of their customers and make a banquet out of...
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ayushiengg
from Ghaziabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding unnecessary balance deduction

Hello sir/mam,
I've made recharge of 40 rs on 24 aug 2018 on my vodafone number [protected], i received 30.90 rs on this recharge. On 27 aug 2018, by mistake i've played a vodafone contest, 5 questions were there and on each question 5 rs were deducted, so total 25 rs got deducted from my balance on 27 aug. Remaining amount was 5.90 rs. On the same day, i've again recharged my number with 30 rs, i received rs. 22.42. Total amount on...
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L
Lingesh Mouleeshwaran
from Bengaluru, Karnataka
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wrong recharge request to refund

Hi Team, Today[protected] I have recharged my Mother phone number [protected] with the amount of 347 but my talk time is 0. I haven't asked for the data package. Please revert this transaction and refund the money back.

My Transaction ID: ONR[protected]
Date of Transaction:[protected]

Regards
Lingesh M...
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F
Farrukh Imam
from Kolkata, West Bengal
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connection restoration

Address:Kolkata, West Bengal
Website:Voda phone

I have already paid all the dues of my previous distributor airtel and the voda phone payment and also send a confirmation to the company via email and it was told to me that connection will be restored within 24 hours but it has been 26 hours but no action had been taken and now they are asking for another 3 working days. This is a clear case of consumer harassment hence i request your team to kindly take necessary action against the company...
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Gagan Alva
from Bengaluru, Karnataka
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paying bills for no reason from past 6 months

Address:560097

Hello,
I am tired contacting vodafone customer care to help me out to resolve my issues. From past 6 months my bills are shooting up to 600rs, i haven’t called anyone from that number neither used any data & when i call customer care they fool me stating it late payment charges. 600rs every month for late payments and zero usage? Are you serious
I need compensation for all the bills i paid now & want to discontinue the...
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Himesh Taunk
from Bengaluru, Karnataka
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telling fake stories

Address:560100
Website:www.vodafone.in

I was having a vodafone number [protected] as postpaid bill came i didn't paid it 24days as i wasn't using it though will pay later suddenly they disconnected the network the number is very important to me i raise a concern towards them to return the number to me but they told they didn't bothered stating excuses. Please help me get that number. Now vodafone has also started cheating...
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Anusdc
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of my number 8083584265

Address:Kolkata, West Bengal

I had requested to convert my airtel bihar sim to vodafone kolkata by mnp on 01/08/2018. For this i have contacted a retailer where i have done e-aadhar verification as kyc. On 06/08/2018 the number got ported to vodafone and started working till 11/08/2018. After that suddenly no network was showing on my phone. When i searched for network it show sim can't be registered. After which i contacted vodafone mini store they diverted me to vodafone...
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T
tamhane70
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international roaming charges!!

Address:411001
Website:www.vodafone.in/discover/roaming/international-roaming-packs

Vodafone advertises Rs 180/ day on international roaming in their posters, I accepted Rs 500/ day for travel to Dubai and then theycharge me Rs 10, 000 for one day!!!
I had asked for the IR pack of Rs 500/day to be activated on the 6th of August. When this was not done in one week - I walked in to their Kalyani nagar branch in Pune and asked it to be activated immediately and the person at the counter told me that it was done.
Why...
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A
Aditya Bhongle
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vodafone usa roaming

My father had purchased iroam 28 for 5751 for usa roaming. It promised 100 mins of outgoing calls but after 1 call or so it said "mobile network not available" on the phone. Vodafone is totally fraud and should be ashamed of itself and should stop selling such deceptive schemes.

For the people coming to the usa you are better off purchasing sim card from here,
You can also ask anyone at the airport to dial a number...
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V
VDi
from Aurangabad, Maharashtra
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vodafone, a notorious cheater!

Address:Mumbai City, Maharashtra, 400013
Website:www.vodafone.in/home-mumbai

Vodafone has been cheating their customer for long and i am their victim again (Guess this is 4 or 5th time, i am on their list)!!

I recharged with 6rs local call cutter rate but i since i moved to different state, std charges were applicable (Which is way too high compared to what is provided by other competitive telecom operators!). I did std rate cutter to counter this. But still i am getting charged exorbitantly even after...
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Address:110084

Respected sir/ma'am,

I am a vodafone customer since five years, last month i bought new mobile no. [[protected]] everything is going good but from last 2 week i am calling vodafone customer care daily and complaining balance deduction for unwanted service activation's and they refund the deducted balance very gently back to my account and deduct again the same next day.

After successfully registered in do not...
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