Vodafone India Complaints & Reviews

I am vodafone postpaid user from last 1 year. But recently from last 3 months vodafone has blocked my incoming and outgoing call and sms because o[censored]npaid balance but vodafone have sent me several messages that they had converted my sim to prepaid and suddenly they started sending bills on my no. Due to which i have being facing problems related to net banking and getting otp on my registered number and this no. Is also attached to my gas connection that's why i m facing several problems

Hi
I contacted vodafone regarding my mobile number [protected]. My bill has been high. I was told i exceeded messages. Prior to this when i had called regarding high bill i was told 180 charged incorrectly will be reversed. Which wasn't done. I requested cancellation of this number without port out. I was told i can't cancel unless i pay my bill.

Vodafone has been charging me for value added service very hefty and in bill they show as usage charges and wen asked by me for a summary, convinently their server ia always updating or is down and they cannot access the data and i have to call them later and the cycle keeps on going.
I don't understand i[censored] cannot compite with other service providers, u give cheaper plans and charge customer by such means. Well played vodafone..

I want to bring in your kind notice that we are using vodaphone no. [protected]. We got a call from vodaphone dnd department that we have sent a massage on dnd number for home loan facility but i would like to state that our's is a prestigious ivf hospital we do not deal in home loans.

So i would request you not to stop services on our phone number as this number is very important and used by our pregnant patients, as they call on this number while having any complication. Stoping services on this number can land them in to problem. Hope you will understand and do the needful.

This is to inform you that we have cug corpotate connection with the company name of aquapure beverages and food. We would like to surrender the seven number [protected], [protected], [protected], [protected], [protected], [protected], [protected] and [protected]. Since ew are not using the same

So, request you to do the necessary steps as it is needed very urgently.

Thanks & regards,

Aquapure beverages and food

Aman kumar agarwal
(Partner)

Dear sir,

14th August 2018 Time 12:45 pm i given to a request for convert to post paid to prepaid i submet all document and i paid advance amount also.
But I have not been refunded my security deposit, which is 400 rupees,
I call to Customer care many time, he give fake answers
And went to Vodafone store, store people’s also not respond properly sir,
Vodafone Store address is
DLH-VFS-SHAKARPUR
DELHI 110092

My prepaid mobile number is [protected] please slove my issue.
Thanks &Best Regards
Jitender Singh Rawat
Mob:[protected]
Other No: [protected]
E-mail: [protected]@gmail.com

I have got litigation notice from vodafone for 2 small bills (Rs. 294 and rs. 767) which i have already paid.

All the bills are already paid long time back. You can also find attached screenshot. They are unnecessary harassing me calling everyday from different2 no. S every-time i am telling that bill is already paid. I have also confirmed from bank and bank is saying that vodafone has already claimed these amount.

You can check in the screenshot and credit card that rs.294 is paid on 12.07.2018. And by mistake i have paid twice 767 rs. On 12.07.2018 and 16.07.2018 for which i didn't get refund.

Every time they are sending me litigation notice and harassing me on phone and on mail.

Also i have asked them to close my all 3 voda no. S. They have sent the confirmation mail also but after that they are generating the bill and saying only 2 no. S are stopped and one is in usage. But that one no is also not working.

Kindly help me.

NETWORK problems in my office.(at Bhuleshwar) since last few months.
There's only one message on phone
NOT REGISTERED ON NETWORK.
Have sent several complaints emails to various authorities but all in vain.
I am given assurances that it will be done in 3 working days but I'm fed up of your answers.
I'm missing all my important business calls and emails.
Kindly solve my network problems.
Regards,
Kaushal Enterprise

I had subscribed to vodafone number [protected]. Vide mail dated july 14, 2018, i had sent a mail to vodafone customer care requesting for (1) changing my billing mail id from my official to personal, mail id and (2) immediate deactivation of vodafone numbers [protected] and [protected]. Before sending the said mail, i had attended the vodafone store near my residence at veera desai road, andheri west, mumbai-400053 and the mail was sent as asked by the executives in the said store. On the same day i received a mail from vodafone customer care confirming that, "regarding no. [protected], we wish to inform you that your request will be processed at the following id vodafonecare. [protected]@vodafone.com, which has already been forwarded by us".

Inspite of the same, vodafone has sent me a bill of inr 588.82 which has hit my credit card and will be paid as well. When i visited the vodafone store today i. E. 18.08.2018 at 10.30 am and met vodafone executives mr. Kaynath and his manager ms. Priya, they rudely stated that because i had sent the mail from personal mail id and not official mail id, the billing was correct and rudely refused to acknowledge the mail from vodafone mentioned above. When i requested for mail id of a vodafone appellate authority, both mr. Kaynath and ms. Priya behaved rudely with me and refused to provide any such details nor where these details displayed at the vidafone store.

I can provide documentary evidence, if required.

Without being verbose, i request for a refund of inr 588, 82 wrongly billed to me.

My no is [protected] the sim not working on rural areas and some distrubace occurred when phone talking, with out using the sim card the bii is coming .so please take immediate action on that.i am sorry to say please disconnect my connection . I have a customer with you so please covert post pai to pri paid

I am also facing the same problem of balance deduction, without any intimation and doing anything. They are claiming we have downloaded something from third party site, which is not the case. There is some flaw with Vodafone system and they are not agreeing to it. This should be stopped.

I have been using vodafone service for last 8 years. But i think the firm turns a profit hunger these days. On 16/08/2018 i was informed through a message from vodafone that rs. 75 was deducted from my account as juiceup pack is activated. But i have never given my consent to activate the pack. I am a keralite and reeling under the throes of flood. Why are they doing like this? Is the pack named so since it squeezes the cash of it's subscribers? I tried to talk to their customer executive but due to natural calamity, their services are down. I strongly ask the firm to refund the amount, which was taken from my account without my consent.

When I blocked my papa Vodafone prepaid sim after my mobile with papa sim in it being stolen, I asked papa to get the sim with same no. But duty to some fingerprint issue with Aadhar reading from nearby Vodafone centre, my papa had to go far off Vodafone centre sector 14 gurgaon centre.They told papa as sim is not working now for getting the same no. U have to take postpaid sim.as my Paytm with 4000was in that so he took it.then first month without using the sim bill was 250yhen next month again 280 but second month as bill not paid they added 100rs late fees then that way they made 800s bill .so with this bitter experience and worse behaviour of store my papa paid 500rs and 250rs security he asked them to settle it by closing sim.but I could not have access to Paytm till then as I was away so now I need that sim in working condition and I demand for refund of all that extra bill which would not have been there if sim would have been prepaid as requested and demanded.till now they are messaging him on alternate no. Continuosly .This is a harassment

Your customer support people from [protected] spoke with me in very harsh and indecent manner. I have raised complaint against those people for nearly 10 times and they took my complaint at my final call. They don't care for what I am about to talk. Vodafone cheated me in my internet offers too. Redmi doesn't support is their final answer given.

Email was sent to [protected]@vodafone.com, 24 hours back and when i call customer care, they say no email received. What systems are they working on?

This is what happens to 14 year old customer. Payment is done and details sent to the email id provided above.

Dear Team

In my aug 18 bill of vodaphone no [protected], wrong International roaming data charges added, where same were not used by me, Its is just 7 mb data which charges Vodafone levied in bill and not get waive off and not understanding my issues..IR roaming also not activated by me.Pls reduce this charges in bill.
Am harassed from vodafone about this activity.

Pls help

Pls do solve network issues and number shows switched off inspite of the phone being on pls do resolve earlier too I had the same issue after complaining I received network for nearly a year and again since 6 months facing the same issue at masterji compound, chickoo wadi, malvani church, marve road, malad west, mumbai-95 this is the reson many of t vodafone clients are switching on to jio if the same problem cant be resolved i too will switch all the 3 vodafone numbers we poses at my house pls do revert in regards to this on my numbers
[protected]
[protected]
[protected]

My postpaid bill is way too much... And the concerned person who called me regarding my outstanding bill was very very rude and didn't have the decency to atleast ask me why i had not paid the bill.. I have experienced very poor customer service.. And too expensive.. I will never use vodafone postpaid and i will never suggest anyone to take vodafone number.

Hey vodafone company. This is just a request to u guys to kindly get good vodafone network in my area. We have major network issues. We dont even have proper internet networks. Its really disappointing in 2018. Please do something. We cant make calls properly and even if it connects, we rarely stay audible for long time due to the poor network. We cant even browse net as we cant even enjoy 2g here. We cant even think of 4g. Please do something as soon as possible. We really need help.

I lost my vodafone sim card few years ago n now i need my email which is linked to this number i want my vodafone number back what should i do to get it back my number is [protected] i want to get my number back i recently remembered it n now someone else is using my number i have some very important details in the number please tell me what should i do

Thank you,
Prajeeth