Vodafone India Complaints & Reviews

I am having a Vodafone SIM no. [protected] from the past 10-12 years. As my outgoing calls was restricted by Vodafone Co., so I could not be able to use same. I request to enable my number to use for calls and internet purpose. I am very thankful i[censored] do favourable to me to use above no. For daily usage. Thanking you,

Hi team,

I again moved to vodafone from air tel on 15th aug when my sim got activated.
I was given this sim by a vodafone person- karan solanki - mobile no -( [protected]) who is offering sim saying this sim will have 0% network issue and its guaranteed because this sim is of some xx mbps or some xx type of sim.

I am facing the network issue the same day when sim got activated and now as checked with vodafone agent - karan, he told if its less than 15 days you can convert it back to airtel without any issue and we can do it, but you need to call airtel and ask them your complaint no and then they will cancel your request. so if there is any procedure, please do the same for me as i don"t want to dthe sim in vodafone.

I checked with vodafone customer care and there is no such sim launch in vodafone so this agent - karan and his team are making fraud and selling vodafone sim.

Please take necessary action against agent and also i don't want to continue to vodafone so convert it back to air tel, else i will not pay any bill effecting today.

Sir actually i want bill summary of my connection: [[protected]] outgoing & in coming detail of july-2018 please do the need full.

Regarding my number [protected] (Original circle mumbai), no circle in india is able to help me out and all they are doing is playing the blame game. My number is currently deactivated as i am not in country for some time now.
Last my number was active in bangalore (Karnataka) - ported in september 2017. Before this the number was in up east circle (Lucknow) ported in april 2016. Before which the number was in mumbai circle for almost 10 years. All this while my number was used properly and bills paid on time. When converted to prepaid, same was working in bangalore till last year. Now karnataka says they can't find it, mumbai say they cannot change it. Lucknow say they don't have any information. I am spell bound as to the inefficiency of the company to activate 1 number!

This is causing me a lot of problems. I am unable to do any bank transactions, because no where to send otp. Not able to pay off my insurance emi for months.
I just have no words for this irresponsible way of vodafone to handle the situation

Please help me to release my provident fund, many time i m Cordinate with apex hr Deepak sitting in Sarita vihar New Delhi but no one help me to release my apogee of my emp code is-1115, my name is Ashu vaish, cont no-[protected] please help asap.please help me in unable to withdraw my provident fund many time i tried to communicate with apex hr but no

I send a complaint threw e - mail, before 3 months, but till no improvement. Mob no:[protected]. Charging 3g/4g without giving network.

My complaint:
Rojer m
Jul 14
To vodafonecare. C.
There is no 4g network in my house. It located southwest side of govt medical college nagercoil. Asaripallam.
Address.. Johnson nagar, near johnson saw mill. Asaripallam. Indra street last.
Take the necessary.
M. Rojer

Reply from vodafone:
Hello rojer,
Thank you for contacting us. My name is vinoth, and i will be assisting you today on your concern regarding network coverage for your vodafone number [protected].
Based on your request, i would like to inform you that i have forwarded your query to the concern team on 16/07/2018 and i will get back to you within 7 working days

I request you to kindly bear with us during interim.

At vodafone, we are committed to provide you with the best customer experience. I thank you for your patience and continued patronage of our services

Should you have any additional questions, please let me know. I will do my best to assist you.
For future correspondence, you can refer to your service request number:[protected]

Thank you!
Vinoth

Vodafone care

199 (Chargeable at agent access 50p for 3 mins) or +91-[protected] (Standard calling charges applicable)

For complaints/requests

198 (Toll free)

Fax number

+91-[protected]

E-mail
Vodafonecare. [protected]@vodafone

Hello rojer,

Thank you for contacting us. My name is vinoth, and i will be assisting you today on your concern regarding network coverage for your vodafone number [protected].

Based on the complaint feedback received from the concern team, i would like to inform you that our network engineers have already done a detailed survey at your location. Unfortunately, improving the network quality through an additional cell site or booster would not be possible at the moment due to various constraints. Until we arrive at a solution, we will continue to carry out regular network up-gradation activities in order to optimise the quality of our existing network.

At vodafone, our goal always is to ensure good network coverage, but at times there are factors beyond our control that may temporarily affect the network coverage in your vicinity. These may be:
·physical obstructions

·geographic and weather conditions

·possible radio interference or faults in other telecommunication networks

At vodafone, we are committed to provide you with the best customer experience. I thank you for your patience and continued patronage of our services.

Rojer, i hope i was able to assist you today with regards to your concerns. Should you have any additional questions, please let me know. I will do my best to assist you.
For future correspondence, you can refer to your service request number:[protected]
Thank you!
Vinoth

I am vodafone postpaid user from last 1 year. But recently from last 3 months vodafone has blocked my incoming and outgoing call and sms because o[censored]npaid balance but vodafone have sent me several messages that they had converted my sim to prepaid and suddenly they started sending bills on my no. Due to which i have being facing problems related to net banking and getting otp on my registered number and this no. Is also attached to my gas connection that's why i m facing several problems

Hi
I contacted vodafone regarding my mobile number [protected]. My bill has been high. I was told i exceeded messages. Prior to this when i had called regarding high bill i was told 180 charged incorrectly will be reversed. Which wasn't done. I requested cancellation of this number without port out. I was told i can't cancel unless i pay my bill.

Vodafone has been charging me for value added service very hefty and in bill they show as usage charges and wen asked by me for a summary, convinently their server ia always updating or is down and they cannot access the data and i have to call them later and the cycle keeps on going.
I don't understand i[censored] cannot compite with other service providers, u give cheaper plans and charge customer by such means. Well played vodafone..

I want to bring in your kind notice that we are using vodaphone no. [protected]. We got a call from vodaphone dnd department that we have sent a massage on dnd number for home loan facility but i would like to state that our's is a prestigious ivf hospital we do not deal in home loans.

So i would request you not to stop services on our phone number as this number is very important and used by our pregnant patients, as they call on this number while having any complication. Stoping services on this number can land them in to problem. Hope you will understand and do the needful.

This is to inform you that we have cug corpotate connection with the company name of aquapure beverages and food. We would like to surrender the seven number [protected], [protected], [protected], [protected], [protected], [protected], [protected] and [protected]. Since ew are not using the same

So, request you to do the necessary steps as it is needed very urgently.

Thanks & regards,

Aquapure beverages and food

Aman kumar agarwal
(Partner)

Dear sir,

14th August 2018 Time 12:45 pm i given to a request for convert to post paid to prepaid i submet all document and i paid advance amount also.
But I have not been refunded my security deposit, which is 400 rupees,
I call to Customer care many time, he give fake answers
And went to Vodafone store, store people’s also not respond properly sir,
Vodafone Store address is
DLH-VFS-SHAKARPUR
DELHI 110092

My prepaid mobile number is [protected] please slove my issue.
Thanks &Best Regards
Jitender Singh Rawat
Mob:[protected]
Other No: [protected]
E-mail: [protected]@gmail.com

I have got litigation notice from vodafone for 2 small bills (Rs. 294 and rs. 767) which i have already paid.

All the bills are already paid long time back. You can also find attached screenshot. They are unnecessary harassing me calling everyday from different2 no. S every-time i am telling that bill is already paid. I have also confirmed from bank and bank is saying that vodafone has already claimed these amount.

You can check in the screenshot and credit card that rs.294 is paid on 12.07.2018. And by mistake i have paid twice 767 rs. On 12.07.2018 and 16.07.2018 for which i didn't get refund.

Every time they are sending me litigation notice and harassing me on phone and on mail.

Also i have asked them to close my all 3 voda no. S. They have sent the confirmation mail also but after that they are generating the bill and saying only 2 no. S are stopped and one is in usage. But that one no is also not working.

Kindly help me.

NETWORK problems in my office.(at Bhuleshwar) since last few months.
There's only one message on phone
NOT REGISTERED ON NETWORK.
Have sent several complaints emails to various authorities but all in vain.
I am given assurances that it will be done in 3 working days but I'm fed up of your answers.
I'm missing all my important business calls and emails.
Kindly solve my network problems.
Regards,
Kaushal Enterprise

I had subscribed to vodafone number [protected]. Vide mail dated july 14, 2018, i had sent a mail to vodafone customer care requesting for (1) changing my billing mail id from my official to personal, mail id and (2) immediate deactivation of vodafone numbers [protected] and [protected]. Before sending the said mail, i had attended the vodafone store near my residence at veera desai road, andheri west, mumbai-400053 and the mail was sent as asked by the executives in the said store. On the same day i received a mail from vodafone customer care confirming that, "regarding no. [protected], we wish to inform you that your request will be processed at the following id vodafonecare. [protected]@vodafone.com, which has already been forwarded by us".

Inspite of the same, vodafone has sent me a bill of inr 588.82 which has hit my credit card and will be paid as well. When i visited the vodafone store today i. E. 18.08.2018 at 10.30 am and met vodafone executives mr. Kaynath and his manager ms. Priya, they rudely stated that because i had sent the mail from personal mail id and not official mail id, the billing was correct and rudely refused to acknowledge the mail from vodafone mentioned above. When i requested for mail id of a vodafone appellate authority, both mr. Kaynath and ms. Priya behaved rudely with me and refused to provide any such details nor where these details displayed at the vidafone store.

I can provide documentary evidence, if required.

Without being verbose, i request for a refund of inr 588, 82 wrongly billed to me.

My no is [protected] the sim not working on rural areas and some distrubace occurred when phone talking, with out using the sim card the bii is coming .so please take immediate action on that.i am sorry to say please disconnect my connection . I have a customer with you so please covert post pai to pri paid

I am also facing the same problem of balance deduction, without any intimation and doing anything. They are claiming we have downloaded something from third party site, which is not the case. There is some flaw with Vodafone system and they are not agreeing to it. This should be stopped.

I have been using vodafone service for last 8 years. But i think the firm turns a profit hunger these days. On 16/08/2018 i was informed through a message from vodafone that rs. 75 was deducted from my account as juiceup pack is activated. But i have never given my consent to activate the pack. I am a keralite and reeling under the throes of flood. Why are they doing like this? Is the pack named so since it squeezes the cash of it's subscribers? I tried to talk to their customer executive but due to natural calamity, their services are down. I strongly ask the firm to refund the amount, which was taken from my account without my consent.

When I blocked my papa Vodafone prepaid sim after my mobile with papa sim in it being stolen, I asked papa to get the sim with same no. But duty to some fingerprint issue with Aadhar reading from nearby Vodafone centre, my papa had to go far off Vodafone centre sector 14 gurgaon centre.They told papa as sim is not working now for getting the same no. U have to take postpaid sim.as my Paytm with 4000was in that so he took it.then first month without using the sim bill was 250yhen next month again 280 but second month as bill not paid they added 100rs late fees then that way they made 800s bill .so with this bitter experience and worse behaviour of store my papa paid 500rs and 250rs security he asked them to settle it by closing sim.but I could not have access to Paytm till then as I was away so now I need that sim in working condition and I demand for refund of all that extra bill which would not have been there if sim would have been prepaid as requested and demanded.till now they are messaging him on alternate no. Continuosly .This is a harassment

Your customer support people from [protected] spoke with me in very harsh and indecent manner. I have raised complaint against those people for nearly 10 times and they took my complaint at my final call. They don't care for what I am about to talk. Vodafone cheated me in my internet offers too. Redmi doesn't support is their final answer given.