Claimed

Vodafone India Complaints & Reviews

1.8
Last updated Apr 28, 2024
Complaints 27109
Resolved
9560
Unresolved
17549
Quick Links
Statistics
Share
Contacts

File a complaint to Vodafone India

Having problems with Vodafone India?

File a complaint and get it resolved by Vodafone India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Vodafone India
Customer Service Contacts

Vodafone India Phone Numbers

Phone
+91 98 2009 8200
963
526
+91 22 7171 5000
890
568

Vodafone India Website

Vodafone India Head Office Address

Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

Vodafone India reviews & complaints page 312

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ajitkumar Patil
from Mumbai, Maharashtra
Report
Copy

not able to send sms to 1900

Address:Mumbai City, Maharashtra, Mindspace

My data network is not working properly since last 15 days. I tried and tired by making complaints to 198 and since yesterday not able to connect on 198. Done all the settings as per your representives instructions but never succeed to achieve 4G network. So I decided to quit and since yesterday trying to send PORT sms to 1900 but sms sending failing. Why ? Vodafone is not serving good and also not allowing to quit.
Anyone here reading...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vimal_sharma
from Guwahati, Assam
Report
Copy

vas added without permission

Hello,
I want to report a complaint against Vodafone telecom, that my phone number has been charged for Bollywood Beauties services without my knowledge.

I had requested the Bollywood Beauties service to be stopped when the first time it occurred, but it has been billed again.
I want the amount credited back to me.

In the attached pictures, you can see the transaction number and date, and for any...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SreeRavali
from Delhi, Delhi
Report
Copy

postpaid to prepaid conversion delay and customer service

Address:Hyderabad, Andhra Pradesh, 500019
Website:www.vodafone.in/home-mumbai?section=consumer

Hello,

My Name is Sree Ravali, I have requested for postpaid to prepaid conversion of my Sim on Apr 7 2018 i have visited Chanda Nagar store and given the form for conversion they have asked me to pay my outstanding bill which i have done it through vodafone app and also too extra amount of (118RS) for 10 more days claiming that it would take 8- 10 days for processing and you have to pay that amount now itself i have paid...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abdulhamid9735
from Thane, Maharashtra
Report
Copy

vodafone mini store ignoring customers

Address:Thane, Maharashtra, 400612

Hi,

I have gone to vodafone mini store (Take Point) in Amrut Nagar Mumbra for conversion of vodafone postpaid to prepaid but everytime i go there people there tell come tomorrow or come in evening & not ready to serve customer.
Such store where customer is not given importance & ignored should be closed.
I am vodafone customer & will try to go to some other service provider i stead of going to such store.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Khurshid alam Siddiqi
from Bhubaneshwar, Odisha
Report
Copy

caller tune activated without my consent

Address:Kolkata, West Bengal, 700016

I received a message from Vodafone that Caller tune service has been activated on my number at around 6pm on 13th July 2018. I had submitted no such request for the same. This is a fraudulent case as it has been activated on my behalf without my consent. I have now submitted a request to cancel the service at 10.09pm and it has been cancelled. Now I need a refund of the charges that has been deducted. Please refund my money as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ameetjoshi
from Noida, Uttar Pradesh
Report
Copy

unsolicited sms

Address:Dehradun, Uttarakhand, 248001

I received a message regarding DND registration at 8 pm
Dear Customer! Your activation request for[protected] on 13-JUL-18 cannot be processed as this service is already active in your account.

When I sent a complaint regarding unsolicited SMS I got the following message at 8.30 pm
Dear Customer, we regret your request could not be processed as DND service is currently not active. To activate Full DND sms START...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
satish_002003
from Bengaluru, Karnataka
Report
Copy

cheated by charging in spite of not using...I have proofs

Address:560103

Myself satish being Vodafone user with number 96******43 have been heavily chated for around 6K INR for non usage. They did not wavie of inspite of me giving proofs.
1. They charged me for 3KB for every 15 mins for 23 hours for 30 days.
Their bill shows it clearly. How come some one can use exactly 3KB after every 15 mins for 24 hours a day for 30 days without even sleeping. I got doubt if there was international data roaming...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sangita Shakya
from Aligarh, Uttar Pradesh
Report
Copy

automatic deduction of money

Address:Agra, Uttar Pradesh
Website:[email protected]

Vodafone has deducted an amount of Rs 36 stating that I have been subscribed to flash celebrity video blog pack which I have not subscribed. My phone is a feature phone why I will subscribe to such links. Continuously I am getting flash messages to subscribe there rubbish service which I don't want. Pls don't sent any advertising messages and don't deduct money unless we confirm. Stop sending flash messages and refund the amount as soon as...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PratikTech
from New Delhi, Delhi
Report
Copy

tata sky corporate new connection turned into forgery connection

Address:New Delhi, Delhi, 110074

I tried to have Tata sky corporate connection, executive gave me the number and after doing my KYC he gave me a time frame that it will be activated.

But when the sim not get activated after long wait, i got a call from the executive for paying some money for the connection to get activated .
I think this type of behavior by some MNC is very cheap harassing to customer.

So I am gonna lodge a complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
ujk
from Kolkata, West Bengal
Report
Copy

vodafone charged amount after number deactivation.

Address:Kolkata, West Bengal, 700074

I have been Vodafone postpaid customer since more than 5 years with multiple connections; recently i had disconnected one of Vodafone no. [protected] with full & final payment of amount Rs.882 @ motijheel store kolkata on 21.04.18.

This payment was CONFIRMED BY EXECUTIVE AT STORE THAT THIS WOULD BE MY LAST PAYMENT FOR THIS NUMBER.

After few days I’m getting frequent calls that I would need to pay another payment…which...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sonal Sahni
from Mumbai, Maharashtra
Report
Copy

stopped outgoing calls

Address:Thane, Maharashtra, 421204

I switched to Vodafone few days back from Airtel. It was working fine until one day I received below message.

Details of bill dated 03-MAY-2018 for Airtel : Total Due: Rs 220.40, Due Date: 21-MAY-2018, Bill Delivery Date: 08-May-2018. 15% service tax has been replaced by 18% GST. To view bill/pay online, click http://www.airtel.in/ccm

I called airtel and even they did not have any updates on this bill. Still...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhi vyas
from Bhopal, Madhya Pradesh
Report
Copy

deducted unfair amount in the name of unwanted services

Address:Ahmedabad, Gujarat, 380060
Website:Vodafone.In

From last one month there has been series of activation o[censored]nwanted services & balance has been deducted daily for such services.. I had not requested nor searched for that services yet my balance is being deducted..

I want to stop this... Requesting Vodafone to stop this kind of balance deduction..

My number is [protected]. I hope to resolve this issue soon or else i will switch my service provider...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chittaranja sahu
from Paradip Garh, Odisha
Report
Copy

non refund of debited online mobile recharge amounts rs 199.00

Address:Khordha, Odisha, 752050
Website:easy mobile recharge.com

Sir,
I have recharged my mobile No. [protected] through easy mobile recharge.com with Rs 199.00 but it was shown to me as successful but neither it has been credited to sim account nor refunded to my SBI debited account. Kindly expedite my issue and instruct the said service provider refund the same to my account.
your's faithfully,
Chitta Sahoo/11.7.2018...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swaroop roy Gavini
Report
Copy

reg. sim activation

Address:Hyderabad, Telangana

Hi Team,
I am Swaroop Roy Gavini, holding vodafone mobile number # [protected]. From the past 5 days iam waiting for SIM activation. I had been asked to roam around the vodafone stores but till now the issue is not resolved. All I get to hear from vodafone stores is that "there is system exception and so SIM activation failed". They tried to activate my SIM for atleast 5 times till now with almost 5 new SIM cards. And I get to hear...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rishabh Tiwari26
from Gurgaon, Haryana
Report
Copy

issues in converting postpaid to prepaid

Address:New Delhi, Delhi, 110016
Website:www.vodafone.com

Dear Sir,

I am a vodafone postpaid customer with number [protected]. I am really disappoint with the vodafone services. My sim was ported from prepaid aircel to postpaid vodafone on first week of April, that time employee of vodafone store, green park branch told me that i can convert this postpaid to prepaid after 90 days. After 90 days, I went 3 to 4 times and wait for 1 to 2 hour each day in that store. Finally, their employee...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rizwan Vahora
from Ahmedabad, Gujarat
Report
Copy

false isd charges

Address:Anand, Gujarat, 38800-

We have be contacting the vodafone customer care since 3 weeks, we have been charged rs.176 for isd call for toll free number of dena bank. We have provided enough proofs just to show them that the number we called was from dena bank toll free number and it’s not an international number. We also email them detail bill, copy of dena bank document and a debit card picture which clearly state the phone number listed on the document is toll...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
superpooja
from Pune, Maharashtra
Report
Copy

huge big amount for vodafone postpaid

Address:Mumbai City, Maharashtra

Hello,

I'm being charged a ridiculous amount by Vodafone for an International Roaming bill (Rs. 13, 000).

I had travelled to USA last month and kept the Vodafone Sim on airport mode as I had bought a local SIM for US.

Today I received the bill with approx 10000 Rs of data usage. The customer service is helpless as they can only read the bill and nothing else.

I request Vodafone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
ManishaGupta9
from Mumbai, Maharashtra
Report
Copy

bill related

Address:Mumbai City, Maharashtra, 400072

I have been charged for some value added services for which i have never opted. I had sent several messages to stop these VAS. Now i am billed for this. I have also been calling SEVERAL times to reverse these charges. Every time i am told that the matter will be resolved within 24 hours.Since the last 4 days i am continuously calling up. The time taken to speak to a customer care executive itself is 10 minutes as there are prerecorded information...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vaibhav89@
from Kathor, Gujarat
Report
Copy

cancellation of contract no 6359495950

I Bunty, took Vodafone postpaid no. [protected] but now I m not liking the digits so I would like to cancel the no. and as and when my no is get cancelled I wil take some another no of the digits that appears nice to me. It is humbly requested to cancel this no so that I can get another no of my choice at the earliest.

Regards
Bunty (Inspector, GST Surat)...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Barmu
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding consumer court

Address:110009

Sir my compalint is regarding vodafone company . Sir I allready submit my compalint to trai. Gave written compalint to Vodafone head office and given a written complaint . But Sir not get any response no m going to consumer court pls look this matter regarding my old no [protected] . Which is alloted to someone else without any prior notice . I was using this no since 15th year and this no is very important for me it linked with bank and other...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy