Claimed

Vodafone India Complaints & Reviews

1.8
Last updated May 7, 2024
Complaints 27111
Resolved
9561
Unresolved
17550
Quick Links
Statistics
Share
Contacts

File a complaint to Vodafone India

Having problems with Vodafone India?

File a complaint and get it resolved by Vodafone India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Vodafone India
Customer Service Contacts

Vodafone India Phone Numbers

Phone
+91 98 2009 8200
963
526
+91 22 7171 5000
890
568

Vodafone India Website

Vodafone India Head Office Address

Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

Vodafone India reviews & complaints page 316

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rashmi Naik
from Pune, Maharashtra
Report
Copy

unasked vas getting added in my bill

Address:400066
Website:www.vodafone.in

Nowadays one or two vas are activated on my mobile number without any request to activate the same. Everyday i have to request to deactivate vas from my services i even don't want in any sense. I request you people to please stop the practice of looting the customers in these ways as this will only degrade the reputation of the company as a customer can expose you to social media and spoil your customer base. I have already decided to switch...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
R
Rishabh Bhojania
from Mumbai, Maharashtra
Report
Copy

vodafone international roaming

Address:Mumbai City, Maharashtra, 400049

I had activated international roaming pack on vodafone for usa.

Since bahamas doesn't come in vodafone without any intimation vodafone sent me bill of around 90, 000 for approx 90 mb data usage.

There was no intimation from vodafone on my mobile that bahamas is chargeable.

When my credit limit is 25, 000 the bill should not be above 25, 000.

There has not been proper response from...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ar chikku
from Kottayam, Kerala
Report
Copy

vodafone postpaid sim

Address:Kottayam, Kerala, 686610

To
The Manager
Vodafone Lt (india)

Sir,
This is to inform you that, I Mr.Akhil Raju took a Vodafone postpaid sim,
([protected]) After inserting the sim into my phone I got 8 to 12 unknown calls seeking another owner Mr. Krishna Varma raja. I also got daily so-many messages from different banks and other peoples. This activities disturbed me daily . I complained this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sooraj manohar
Report
Copy

unable to activate my sim

Address:Kannur, Kerala, 670141

See when i was in india, i converted my postpaid number to prepaid, the executives said you will loose your network in your old sim soon, and then put in your old sim and dial 59059 for verification. But since i am abroad now as it wasn’t loosing network even after long time, it only lost connection when i reached abroad. I am unable to dial the number from here. Please do something i can’t loose this sim, i have registered this sim at...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
durgesh chaurasia
from Gurgaon, Haryana
Report
Copy

vanity numbers fraud m pesa 9984000000

Address:Lucknow, Uttar Pradesh, 226016

These are my numbers still being used by me in vodafone since the year 2009 i have taken from vodafone up east old head office...
Issue -
Regarding ur vodafone employees & others in continuously being the owner of all numbers..
Porting wd airtel west
M pesa fraud by false representation
Postpaid to prepaid approval required..
For my safety to protect my numbers 4m being swapped & ported & duplicate...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manishbisht88
from Mumbai, Maharashtra
Report
Copy

unnecessary disturbance

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

From last one week i am getting a call from ([protected]) this mob number and she is saying that she is calling from vodafone and asking me that whether i am sachin or not and when i deny she ask another question that whether i know sachin? My point is this if any sachin has done any fraud to vodafone than yo should find him by his primary address, why unnecessary disturbing another person. This is bad on vodafone policy part....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Asong Offire
from Amroha, Uttar Pradesh
Report
Copy

sim "invalid"

Address:Bareilly, Uttar Pradesh, 243122

It had been a while since i used vodafone sim. When i bought it i realised that they were charging me extra without any reason and weren't providing me the proper services i paid for. I stopped using it for a while. Against my will i gave it another chance. And i was conned again. I did a minimum recharge of 199 ₹ since i knew i couldn't pay them sparingly. It turned out my sim was "invalid" because i was using it after months. I called...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Siri0110
from Ranchi, Jharkhand
Report
Copy

issue with the extra charges in the bill and porting issue

Address:Hyderabad, Andhra Pradesh, 500072
Website:[email protected]

Hi,
My name is sreedhar reddy mubarakpur, been with vodafone for almost 9 years

1. My monthly postpaid rental plan was changed from 199 to 249 without my concern.
I have never used my 199 plan completely, so why would i want to change from 199 to 249?

2. 100rs extra was charged on my apr-may bill.
When i have asked about the same, they said that the extra charges were because of the internet...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
raju mech
from Chennai, Tamil Nadu
Report
Copy

wrong recharge

Address:Chennai, Tamil Nadu

Date:27/06/2018
Name: raju g
Mob. No: [protected]
Email id: [protected]@yahoo.com

Hi sir/madam,

On wednesday i have recharged to wrong mobile number. I very worried about the incident. I lost my money 458 rupees. Pls help me to get back. This recharge is done threw amazon pay balance. See details below.

I already tried with amazon customer care service but they wont help me.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rag@
from Ajmer, Rajasthan
Report
Copy

misbehaving staff

I have facing network problems last couple of days. Maine complain registers karwayi costumer care mai after two days i received a call from vodafone company don't know who was that person from vodafone customer service. He talked to with me so badly away. When i wanted to tell him about my network problems he laughed at me and joking with me.. Many times i requested him to plz stop joking stuff he get angry on me nd cut off my call... If...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kamal56
from Mancheral, Telangana
Report
Copy

dotbot deduction

Charges of rupees 75+5 were deducted from my vodafone balance for renewal of dotbot service which i have not opted for, i dont know when they subscribed this service for me. This vodafone company is looting poor people by deducting hardly earned money from customers pocket.. This company should be shutdown immediately.. I am telling all my relatives and friends to no go for vodafone sim or any type of products.. These people are looting people...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Parmeet Singh Lamba
from Karnal, Haryana
Report
Copy

harassment over billing and plan changes

Address:Mumbai City, Maharashtra, 160022
Website:www.vodafone.in

While selling i categorically asked and was assured i will be on the plan including discount of ₹200 making my effective rental of ₹299/- will remain unless & until i change my plan. However, a couple of months back they without taking my consent or intimation changed my plan to ₹599/499/-. On contacting them i was literally scolded by their executive on toll-free who didn't even let me complete my problem? I on a paid call was being...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
arvindkumar121994
from Kanpur, Uttar Pradesh
Report
Copy

calling unknown number calls and abusing

Address:208009

I am receiving unwanted phone calls from [protected] mobile numbers and abusing again and again in night. Pl. Look in to the matter & take suitable action accordingly and inform me after take action. And provide me fully details of caller so i can fir wrote relative him police station.

Regards arvind kumar
Mob [protected]
[protected]
Email [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
B F Stanley
from Gajuwaka, Andhra Pradesh
Report
Copy

automatically adding vas to my account and deducting my balance

Address:Visakhapatnam, Andhra Pradesh, 530044

I'm a prepaid customer. Vodafone initially added a VAS sports live automatically without any request from me. I managed to deactivate this somehow. However today they again activated a VAS service called Best of BINDASS- Add pack deducting Rs.50 from my account. This is again without any request from my side. I have managed to deactivate this. However i did not very my money back. I tried contracting the customer care. But it's all IVR and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I called customer care people thrice to check about balance deduction from my account. The first level people were not able to act upon my issue, hence they said they will forward my call to their supervisor and asked me to be on hold. After being in hold for 30 minutes the call was disconnected automatically. This happened thrice and fourth time the customer care executive said to call me after 6PM. I said OK.

After that when...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arunasish
from Bengaluru, Karnataka
Report
Copy

problem with vodafone 4g network as well as internet

Address:Kolkata, West Bengal, 700030

Dear All,

I am facing vodafone network issue as well as internate conectivity issue from last three week in my location that is Dumdum, Kolkata, westbengal.Pin-700030.

As all the vodafone customer care giving wrong solution to me

The customer care share me my complaint no and give commitment to resolve this issue within two days but two week pass away but till date no action is taken by vodafone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vilish patel
from Mumbai, Maharashtra
Report
Copy

roaming charges of sms

Address:Thane, Maharashtra, 421302

I use vodafone postpaid no i have 499 plan and in bill they add roaming charges of sms mumbai maharashtra goa roaming is free and they add roaming charges of sms rs 263 sms charges and 15rs of internet. If roaming is free mumbai maharashtra goa they added roaming charges. And bfore days
I dint paid the bill of 2months but my last due date of bill payment was 29th june and before last due date comes they stop my all services of outgoing....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raji.Ranganathan
from Chennai, Tamil Nadu
Report
Copy

fraudulent transaction

Dear Sir,

I don’t have any Vodafone number, but from my SBI credit card no XXX 1769, fraud payment was made to Vodafone billdesk on dated 27/06/2018.

Pls. help and do the needful from your end.

Transaction details are followings:

VODAFONE-BILLDESK MUMBAI IN DATED 27/06/2018 AMOUNT FOR RS. 10000/-

Pls. do the needful and stop these payments.

Regards,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
8
850518
from Chennai, Tamil Nadu
Report
Copy

money not credited

Address:Chennai, Tamil Nadu, not known
Website:vodafone online recharge

Dear sir/madam
my account no.is [protected]. last[protected] i recharged 159 rs to my cell [vodafone] through net banking . but the recharge was failure . the vodafone customer care official told that the amount was not credited to vodafone so the amount may refund to my account. but even after 25 days completed the above 159 rs was not credited to my account so far . pls take necessary steps to find whereabouts the amount . my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rizwan Vahora
from Ahmedabad, Gujarat
Report
Copy

false isd charges on bill

Address:Anand, Gujarat, 388001
Website:Www.Vodafone.com

We have be contacting the vodafone customer care since 3 weeks, we have been charged rs.176 for isd call for toll free number of dena bank. We have provided enough proofs just to show them that the number we called was from dena bank toll free number and it’s not an international number. We also email them detail bill, copy of dena bank document and a debit card picture which clearly state the phone number listed on the document is toll...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy