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Vodafone India Complaints & Reviews

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Updated: Mar 11, 2026

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9564

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Address: 560043

We are customers from 2005, we requested international SMS for OTP and without our notice, International Data plan was activated and charged 13, 000Rs for a Day.
We requested International SMS only, Its a trick which is crafted to cheat customers my No is [protected],
If we needed data plans, which we did not need as all airports have free data.
if we needed international data we could have activated for 2500 plan Rs,
why would we pay 13, 000 Rs.

please help us to clear the overcharged bill.
I will update this thread once resolved.

Vodafone India customer support has been notified about the posted complaint.

Jul 27, 2018

Updated by Harsha K Gowda if they had explained they cannot activate Internationa SMS without data we would have not activated even SMS plan.

Jul 27, 2018

Updated by Harsha K Gowda for example: if we are in a hotel and requested a vegetarian dish and it cost's 100Rs, But you served us some 13, 000Rs dish then after eating when we don't know was not what we ordered what will you do? will you apologise for serving nonveg with out notice or charge us?

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Hi sir,
My vodafone number [protected].
From fees days my sim is not detected in any mobile. I raised concern with vodafone customer services but they are not responding properly.
Now i want to change network due to irresponsible reply from vodafone. At least send me the upc code to me. So that i can change the network to another network.

Please help me.

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Address: New Delhi, Delhi, 10092

My name is Vijay Singh Saroa and this complaint is in regards to my number [protected].I have been facing network issue since last 3 years. I reported it to the customer service many times but nothing happened and you are sending me bills every month for no service which is ridiculous. I had two numbers with Vodafone but i had to disconnect my other number [protected] due to network issue and reduced the plan of this number. I am fed up with your customer service deptt. which is of no help. whenever we ask to escalate our call to someone higher, they do not escalate. I only receive 'Emergency Calls Only' in my area. I sent a mail to the nodal officer still this problem not been resolved. I kept on calling the customer service to raise the complain and to get the compensation but they disconnected my service instead.

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I have a balance of rs.40 on 25.7 which was automatically deducted to rs.2 only. I have never called up nor used internet. I am surprised. I had received a call regarding a quiz which asked 7-8 questions and immediately after my balance was reduced. This is not acceptable. Mobile no. [protected].

Get my balance back to me or i will notify it to trai.

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Address: 249403

I mail to u second time data speed not come yet according to your advertisement vodafone is best but according to me in thia area vodafone is waste here. I mail to you bcoz i need data speed for those who
Are using vodafone here bcoz company take full data charge for 4g net but we received only 2g data if we show 4g in mobile but speed not come why u are cheating with public who using ur network.
So check here and infore me data speed here my no iz [protected]

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Jul 31, 2018

Updated by gagan dhiman 77 There is no response from vodafone they called me and told this is our full signal strength. I want to say if this is ur full signal strength than why u make an drama in market we are best i say u r waste network in haridwar. This haridwar is a tourist place many people came daily and maximum people face this network problem to use net in mobile.
My friend i want to say pls say no more Vodafone bcoz this is waste and take money more of 4g but gave service 2g so pls wake up and say no more Vodafone. Think and go with idea N airtel

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I am using Postpaid Vodafone network in my cell, and I'm traveled first time to USA, Before entering to USA i call vodafone customer care I ask and clarify also reading international roaming for number +91 [protected],
for same in Dad prepaid Vodafone network its working fine without any teriff plan activation, at least i get networking in my cell phone, even i tried all setting to get network in my mobile.

Thanks
Pratik Shah

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Hello.
I want to convert my postpaid number to prepaid number as I've already a Vodafone postpaid number so I want to my this other number to be prepaid as I don't want to pay monthly rental for no usage.
I like Vodafone, and they help me out as well. Please pay attention to it.
Thank you. Please convert my number ASAP. Thanks !!

Jul 26, 2018

Updated by hidden contact Hello.
I want to convert my postpaid number to prepaid number as I've already a Vodafone postpaid number so I want to my this other number to be prepaid as I don't want to pay monthly rental for no usage.
I like Vodafone, and they help me out as well. Please pay attention to it.
Thank you. Please convert my number ASAP. Thanks

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Address: Tiruvannamalai, Tamil Nadu, 604408

I'm 10 yrs Vodafone company. Now I'm not sure happy. I'm many times you are company. Very very very very very very worst worst company. My money spent ur company. I'm call you in 7days No response. So I leave ur company my no change in other company. I very feel bad for your worst service

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Jul 26, 2018

Updated by SRINIVASAN SRINIVASAN Very very worst service in Vodafone

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Address: Chennai, Tamil Nadu, 600061

I have activated the international roaming for my Vodafone number. Still the network is not available for me in Turkey. And when I tried to reach the customer care, no proper response is given. When I tried again they responded that there is a application issue and couldn't see any customer details regarding the issue. I have been stuck here without network.

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Jul 26, 2018

Updated by Hemalatha.Kannan My phone number is [protected]

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Address: Moga, Punjab

I am a vodafone postpaid costomer from last one year before that i was a prepaid customer in d same company. I m a govt. Employ in moga. Vodafone representative offer me a post paid plan in which i have to pay only 300rs annualy for 300local and std mints. Without internet and sms.. Accepted d proposal. But nowcompany send me unnesaary post paid bill. Recently i paid 360rs bill from my credit card. And before it paid rs.500bill. Now company send me rs 621. 81 bill. When i asked customer care about description of bill she told that rs270 advanced for annualy postpaid plan. And rs240 internet charges. When i asked her that i used jio internet then why i will hav to pay internet charges she could not provide satisfactory answer.

Jul 26, 2018

Complaint marked as Resolved

Koi b plan renew karne se pehle costomer se poochcha nahi jata. Bina btae post paid plan continous kar diya jata hai aur custmer ko koi jaankari nahi hoti. Baad me bill me charges lga diya jata hai. Costomer ke poochchne par kaha jata hai k ye to aapko dene hi padege. Pehle kaha jata hai k is plan me internet nahi nahi hoga baad me bill me internet charges daal diya jata hai jab k internet use nahi kiya hota... Pehle bola jata hai k is plan me 300rs annualy dena hoga is k ilawa koi charges nahi lage ga.. Kuch time baad apni taraf se charges daal diya jata hai aur customer ki koi nahi sunta

Vodafone India customer support has been notified about the posted complaint.

Jul 26, 2018

Updated by akumarmoga Unnecessay post paid bill

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Y

yomeshchheda

from Surat, Gujarat

Jul 26, 2018

We have ten connection at our unit we ate facing lot of problems pl arrange to solve our problems.

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Address: Hardoi, Uttar Pradesh, 241305

हम आप को सूचित करता हूँ की हमारे यह वोडाफोन का टावर तो है मगर जब तक लाइट आती है तब तक तो टावर चलता है जैसे ही लाइट चली जाती है उसके बाद नेटवर्क नही आता है! और टावर गार्ड से भी बोलो तब उसका एक ही जवाब रहता है कि हमारे पास डीजल नही! अगर लाइट 1-2 दिन तक न आये तब तक टावर बंद रहेता है, तो आप से सविनय निवेदन है कि कृपया इस समस्या के समाधान करें आप की अति कृपा होगी!!

Regards
Sudeep dwivedi
Mob [protected]

Gram - kanthari.
Post - nayagonva gousganj
Distt - hardoi (U. P)
Pin code - 241305

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Orooj

from Mumbai, Maharashtra

Jul 26, 2018

I am not able to receive any incoming calls or sms on my number since thursday.however outgoing calls or internet are working fine..facing lots of problems due to this issue.kindly resolve.vodafone not doing anything

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Address: Madurai, Tamil Nadu, 625001

I have a vodafone postpaid connection for the past 9 years (Chennai number). Now i want to change my connection to prepaid.

I live in madurai. Since mine is a chennai number, i was asked by vodafone customer care to travel to chennai and visit the vodafone store over there to change it to prepaid.

What a process! When it comes to actual customer pain points, can see the real face of the customer friendly nature of vodafone.

Such a concernless reply by the customer care personnel.

If this is the procedure, i'm going to for sure cancel my connection.

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Rajendrasinh Ratansinh Badgurjar

from Mumbai, Maharashtra

Jul 26, 2018

[protected]@yahooo.com my number [protected] thish number call ditailas for march 2018 to may 2018 pilic sand my email id

Rajendrasinh Ratansinh Badgurjar's reply, Jul 21, 2018

my call ditailas my email id

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Address: Karnal, Haryana, 132001

Dear sir/mam
Greetings for the day!!
Hope you are doing well!!
Currently i am in dubai, my vodafone number is from india and is not working since 2 months. Other people from india who are having their number are working. So i request you to please help me regarding this matter.
Thank you

Regards

Manik mehandiratta
[protected]@gmail.com

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Address: 411017

I activated full dnd. But still no effect, i am receiving a lot of calls from the bank employees. Please let us know if your dnd enrollmen, does have any impact? Is that effective?

If i receive calls from such institutes what actions you take from your end. Few numbers from whom i received such calls

Axis - [protected]
Bajaj-finance[protected],[protected]

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[email protected]

from Mumbai, Maharashtra

Jul 25, 2018

Vodafone s network is gone worst
my no. [protected] i am facing 70 % call drop and call echo problem

i am contacting customer care and they are not supporting me
senior persons are not responding after 50 min. of holding

i have 12 connections thinking to port jio or airtel now

S

Swarna Mohan

from Bengaluru, Karnataka

Jul 26, 2018

Hi

There is no network in Bangalore since 24 hours, we are facing many work related issues regarding this. Can you please fix this issue as soon as possible.

Thanks
Swarna

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Address: 642122

Myself amarnath k, from so many years i am using vodafone and also in our village around more than 3000 peoples are using vodafone

We have a basic issue of 2g network itself, call drops so many time and you cant hear opponent voice.

Even we have complained so many times in udumalpet vodafone office and customer care but there is no single response from anyone

So all our village peoples are trying to move to other network who is providing some good service and respecting the customer voice.

Otherwise we are planning to give a petition to collector against the vodafone service

Hope vodafone will not extent to that level, expecting the quick response at the earliest

My vodafone number : [protected]

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Aug 28, 2018

Updated by amarnathgnp Still no resolution provided

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I have recharged rs.458/- (Unlimited local std & roaming within india with 1.4gb data per day free for 84 days.) on 15/7/18 i have called on phone number [protected]. And at that time vodafone has deducted rs.3.825 from my account. Why? What is wrong with this phone number? Please clearly give reply or give credit deducted amount immediately. For this 7 mail send. But no reply till date 25/7/18
Bipin amin. Mail [protected]@gmail.com

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Jul 25, 2018

Updated by B.K.AMIN Please give reply by email urgently

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I bought a prepaid plan and i cannot use it.
I received text
217:your request to recharge 346 inr cannot be processed at this time. Transaction number is onr[protected].

And also transaction
Onr[protected].
Onr[protected].
Onr[protected].
Onr[protected].
Onr[protected].
Onr[protected].

Jul 26, 2018

Complaint marked as Resolved

I went to a Vodafone store

Vodafone India customer support has been notified about the posted complaint.

Jul 26, 2018

Updated by Anthonygj I went to a Vodafone store in Agra and they fixed the problem

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Address: Allahabad, Uttar Pradesh, 211001

I am currently working in uae and i have a red basic postpaid number. I need to activate international roaming service just to receive "otp" sms from indian banks on this number. While talking to vodafone agents over vodafone mobile app, they told me to make a security deposit of rs 10, 000/- to my vodafone account in order to activate international roaming service of rs 149/- per month. They said that this amount would be adjusted in the upcoming bills or refunded.

I would like to know if this is correct.

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Address: Ganjam, Odisha, 760002

I have a negative balance of 1156. I did not activate any international roaming packs. Without giving a single notification they charged for the sms that i had sent. I had zero balance so i thought messaging might be free as i travelled abroad for the first time... I even checked my balance but it was showing zero only. After returning to india it showed the negative balance. I dint even ask for yet they provided credit, and moreover i am a new customer from 3 months only. Kindly reset my negative balance to zero... The customer care dint even help.

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Address: 110022

My Vodafone number is [protected] i made a recharge of RS 199 from the Vodafone app and the recharge was not done and money has been deducted from my bank account. There was no transaction ID given. It is one of the bonus plans screenshot is there. And nothing is shown in the history of transaction please resolve this issue or refund my money to my account

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Jul 25, 2018

Updated by Akshit 90 Its has not been resolved

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