Claimed

Vodafone India Complaints & Reviews

1.8
Last updated Apr 28, 2024
Complaints 27109
Resolved
9560
Unresolved
17549
Quick Links
Statistics
Share
Contacts

File a complaint to Vodafone India

Having problems with Vodafone India?

File a complaint and get it resolved by Vodafone India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Vodafone India
Customer Service Contacts

Vodafone India Phone Numbers

Phone
+91 98 2009 8200
963
526
+91 22 7171 5000
890
568

Vodafone India Website

Vodafone India Head Office Address

Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

Vodafone India reviews & complaints page 315

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
marcusdom1
from Hosur, Tamil Nadu
Report
Copy

change vodafone postpaid to prepaid

Address:Chennai, Tamil Nadu, 600100

I have been trying to convert my postpaid vodafone number to prepaid and i have visited the store twice in thoraipakkam to convert the same. Each time they keep telling me to come in the next billing cycle and they are not allowed to do it any other time. I have found out that other have converted their postpaid connection in a span of three days. Request your help in converting my postpaid connection to prepaid....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mumbai City, Maharashtra, 400083

Sir,
i've made captioned payments on 23rd of june 2018. However you have not afforeded credit for the same. Infact i've made overpayment of rs.411.82, which is evident in the attached my banker's resoultion. As per my complaint with my banker the above two transactions are successful. My banker says that merchant i.E vodafone has received the payment on 25th of june 2018.

Please look into the matter afford credit for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dev112233
from Mumbai, Maharashtra
Report
Copy

balance deducted and not resolved complaint

Address:Mumbai City, Maharashtra

My Vodafone balance deduction. My 21rs is deducted on 29.06.18.
Wrong detail given by Customer care.
Not sovled issue even after given time (24hrs). Complain no. [protected] filed on 29.06.18:21:22
First Follow up on 30.06.18.22.35 and they ask for 2 hours.
Next follow up 01.07.18:10:50
Problem not solved yet. Wrong detail given from Customer care. This complain is registere again. [protected].
Balance...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:560076

I am on international roaming since 11th may.
Before leaving india i enabled basic international roaming services (Only incoming sms is free, all other services will be charged as per international roaming rates).
Hence before catching my international flight on 11th may, i had set "mobile data" to of[censored]nder "settings — sim & network". From 11th may to this date i have never switched on "mobile data" as i am aware of the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:225119

Sewa me
Shreema shikayti officer

Mahoday,
Aapko avgat krana chahunga ki aapki kampny ka tower network area kothi pichhle 70 ghanton se band chal raha hai jisse vodafone ke sabhi users ko call sms aur net ki koi subudha nahi mil rahi hai. Jise tatkal rup se shuru kraya jana nitant avshyak hai ydi aisa nahi kiya gaya to lankho users ko vodafone se mnp ke dwara kisi anya company me port ke liye vivash hnge.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lancelot William
Report
Copy

+919327444110

Address:Ahmedabad, Gujarat, 380008

I have charged my mobile no. With rs. 500/- and rs. 500/- again on 25th june 2018. I reached to australia on 28th june early morning at melbourne. I received messages for two days. Third day the mobile no. Has no signal and is dead. I send message to vodafone care through email. So far no reply. I was told of monthly rental of rupees 100/- and charges for calling and sending messages. I have to receive some important messages from my general...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lovegiri Goswami
from Ahmedabad, Gujarat
Report
Copy

vas services

Address:380016

I am using vodafone company's sim card. From last 6-7 month they are adding vas (Value added services) without any process done from me. Every month they add 39 to 99 rupees services i have to call every month and stop service from costomer care and they told me every time that you had selected from online procss. I had requested every time to stop every service to activate but no results i get today i got this message from vodafone
...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dwijadas Maji
from Kolkata, West Bengal
Report
Copy

value added service charge

Vodafone has charged of inr 9 for talk time of 1.1 min. For special no. 566777 telephone call from my registered mobile no. As value added service charge.. Telephone no. 566777 is a sms no. Of videcon d2h for activation of programmes in my tv. By mistake, i have called up telephone no. 566777 instead of sending sms. Naturally this is not connected and there is no. Response from this no. This happens thrice and every time vodafone charges...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ahir Yashraj
from Mumbai, Maharashtra
Report
Copy

deactivation without intimation

Address:400092
Website:www.vodafone.in/home-mumbai

Hello, this is dipak bachubhai ahir. I will try to keep it short and simple. Due to business reasons, i have been out of mumbai for quite a sometime, my number lies with my wife which she used only for incoming purpose. The vodafone company, without any prior notice or intimation, deactivated my number. Now, when my wife went for complaining and reactivation, the vodafone store people put the number on 'priced' list in front of her demanding...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tausif ansari
from Bengaluru, Karnataka
Report
Copy

extra/credit charges

Address:500081

Initially I used to pay only whatever comes in my bill cycle but for this cycle I do not know what they have added as extra/credit charges which is not explained at all. This is completely ridiculous and feels like getting cheated as consumer.

Please look into it otherwise their would be no other option other then switching to some other provider.

Thanks & Regards,
Mohammad Tausif,
Ph: [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Harp Chawla
from Gurgaon, Haryana
Report
Copy

forcing customer to not convert to prepaid number.

Address:New Delhi, Delhi, 110092

Complain no :[protected]

i visited vodafone laxmi nagar store asking my existing number [protected] to be converted to cash card, i was continuously asked to change to another plan which i refused. in Continuation to that i was asked to pay my dues Rupees 7xx rupees which was paid in cash . and a new sim card was issued to me . and i was told this will be done in next 24 -48 hours.

next day on 1July i received...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajay yarkareddy
from Vijayawada, Andhra Pradesh
Report
Copy

deactivation of my vodafone number 9885441433

Address:521212
Website:Vodafone Mobile

Team consumer compaints,
I am ajay kumar reddy yarkareddy and i was used my sisters (Sireesha reddy yarkareddy) number [protected] from past 6 years and it was converted to my name.in that process i met customer service center in vijayawada (Name - bhavana). She said you need to convert from prepaid to postpaid for no further issues. And she said for this vodafone persons will come to your house and will take the details from you....
+1 photos
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vidhya Bhutra
from Mumbai, Maharashtra
Report
Copy

not able to connect 59059

Address:Pune, Maharashtra, 411037

On 27th june i submitted application for portung from idea to vodafone prepaid. Idea network gone yesterday and today i inserted vodafone new sim. But trying to connect 59059 lots of time but either it get disconnected automatically or says the no you are dialling is wrong. It's prepaid sim.
Please help it's urgent.
Ported no : [protected]
Alternative no : [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Reena Rozario
from Mumbai, Maharashtra
Report
Copy

the horrible and horrendous network service being provided by vodafone

Address:400063
Website:NA

Horrible network cannot make calls cannot receive calls cannot send texts cannot receive texts cannot browse thru data or access the internet.. Since 3 weeks.. I seem to be walking around with a phone that has no use at all as the vodafone network is so pathetic wherever i go.. Even though i escalated the matter it seems to be worse and the issue is not highlighted or resolved in any way the only place i seem to have any kind of network is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Barnala, Punjab, 148101
Website:Vodafone.in

Vodafone is becoming wrong call charges like airtel.
I have been charged more than 1000inr saying call has been placed to 51717 for astrology etc for longer duration of 45 mins or more..
Its totally false billing, fooling with such reasons and way to loot the money from people.
@vodafone, if your competition with jio is not profitable, vodafone has choosen this way to loot money....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr. D. Banerjee
from Kolkata, West Bengal
Report
Copy

recharge done but no benefit received

Ifrom my PAyTM i recharged a national sms pack of Rs.38 on29 June, 2018 im vodofone no. [protected], a kolkata circle connection. The owner of this no, is in Bangalore at present.
The operator Reference number given by PAYTM is: ONR[protected].
But no benefit has been received for that.

I am requesting you to look into the matter and provide the recharge benefit at the earlest.

Yours trulybr...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Verma19ashish
from New Delhi, Delhi
Report
Copy

negligence of vodafone store, district centre, janakpuri

Address:New Delhi, Delhi, 110059

Hi team,
I had two vodafone postpaid connections. I thought of converting one of them into vodafone prepaid. I went to this store located on ground floor of district centre, janakpuri. Every thing was done, they took my finger print for aadhar verification and stuff, i paid an outstanding amount plus the amount that we have to pau to convert vodafone postpaid into prepaid, they also gave me a new sim card and told me that i should...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohan Arunachalam
from Chennai, Tamil Nadu
Report
Copy

unauthorized deduction of money

[protected]
[protected]
some services just gets activates randomly on my number without my request/ authorization. the deactivation of such services are also not available and i am not able to get to any customer complaint numbers and your website is down too. i would like to have to deactivate any value added service and get a refund of the same...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Aam Aadmi's Struggles
from Surat, Gujarat
Report
Copy

no mobile voice signal from vodafone for 6 months

Address:Surat, Gujarat
Website:Vodafone Gujarat

Nameste,

I have been a loyal customer of Vodafone Gujarat for over 8 years and enjoyed the services until I moved into Palsana, Surat in January 2018.

I have had no Mobile Voice Service for 6 months now and made at least 10 complaints via email and on their Vodafone website. My complaints were met with a standard response that there is good network in my area. So why is it that my family and friends cannot...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mercy Persis
from Chennai, Tamil Nadu
Report
Copy

unnecessary deduction of my main balance

Address:Chennai, Tamil Nadu, 600040

I did not activate any stupid life style pack but you people unnecessarily deducted the money from my main balance for activating the pack which I have not done... And I want you to refund my money which you deducted from my main balance... I have also called your vodafone customer care but no response as such... by doing such things people will never use vodafone ever again.PLEASE REFUND MY MONEY. AIRTEL is much better than vodafone. Frustrated...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy