Vodafone India Complaints & Reviews

Hi,
I have been going to Vodafone store in Kalyaninagar, Pune since last 5-6 months to convert my Vodafone postpaid connection to Prepaid, however every time they have some excuse and ask to come again.
Finally when I gave them all what they needed, now since last 4-5 visits they tell me that the system of postpaid to prepaid system is down.
Once they told me that there is no power in the store and their back-up is also...

Complaint ID : 9977429
Complaint Against : Vodafone

Complaint : Connection no-[protected] Type of connection-postpaid Complaint no-not provided Problem details-as per consumer he has postpaid connection of the Vodafone company and he got a call from Vodafone company and they provided the plan of rs 399 and 150 discount on his 399 plan and 20GB data, 100 sms unlimited calls and till now and he activated the plan but 150...

माननीय महोदय,
श्री.ग्राहक न्यायालय,

मी विक्रम जाधव राहणार कल्याण ( पूर्व ) येथील रहिवासी असून गेल्या कित्येक महिन्यान पासून Vodaphone कंपनीचे सिमकार्ड वापरत असून, माझ्या...

By mistake I had recharged the amount of 569 to my number instead of doing it to another vodafone number . I Just want you guys to forward the 569 recharge amount from my number to the correct number. I had done the recharge through mu vodafone app and my transaction Id is ONR[protected]

Wrong Recharge

Recharge Amount:-569
Transaction Id ONR[protected]...

I had received a call from [protected] at 17:32 hrs dated 17-07-18 and suggested play a contest without intimating that amount has been deducted from your account. i had call to vodafone customer care no and executive had confirmed that you amount has been credited within 6 hrs but i have not recd my amount & again call to CC & he reply that amount not possible to refund.
total amount deducted of rs 22/-...

Dear Sir

My mobile no. [protected] having company corporate plan at boisar, on 23.05.2018 I received incoming call from [protected] and nobody was talking on the same day at midnight i.e at 24.05.2018 12:35 am incoming missed call from [protected] and suddenly on next minute it from 12:36 am outgoing call connected to +[protected] for 35 mins and 2s .

I got Rs 540 .bill for that call in my mobile .
Kindly...

Recharged my mobile number on 29-Jun amount of 159/-, amount debited from the account but same not reflecting in the Mobile number. Contacted the customer care, They informed me that same will be credited back within 5 working days. I waited for 10 days and contacted them again for refund, they said that send the screen shot of debit details of source account. I mailed screenshots of debit account details to vodafonecare.[protected]@vodafone.com,...

On 16/07/2018 I received sms from Vodafone saying that miniplex pack had been activated and a sum of Rs 75 deducted from balance of my mobile no [protected]. Immediately after I saw the sms on 17.07.2018 I submitted deactivation request as it was done arbitrarily without my consent. After 30 minutes I received confirmation sms that reactivationhad been done but refund of the amount has not yet been received. I lodged a mail complaint on 17/07/18...

Dear Sir,
NEW BILL CLAIMS AND DISCONNECTION OF SERVICE.
My vodaphone network is dead from 18th Jan 2018 on the day I left to USA. I was told that I will get only inward SMS if I remit Rs.530. I did it on 12th Jan 2018 after paying all the past dues. But the service stopped once I left India.
Vodafone itself billed and took Rs.530-00 in various months., which I paid as advance for ONLY INWARD SMS Package or facility for...

Mobile Number: [protected]

My trouble started when I activated a one month International Roaming Pack. Once I reached the foreign country (UK), I found out the International Roaming was not working and my mobile did not connect to any network.

I informed the issue to Vodafone technical team back in India and they send a set of guidelines to follow in order to activate the International Roaming. Non of those procedures...

Dear sir, i received a message from Vodafone stating that scheme i requested to activate on[protected] lifestyle pack is now activated and balance of rs 35 will deducted from my account on rental of weekly basis. Now, i did not request any scheme it was self activated. I called the customer care of Vodafone, they did not help me for it and did not provide me enough information about the scheme too. Now though it's a small amount but it's...

Dear sir, i received a message from Vodafone stating that scheme i requested to activate on 8th may, 2017 lifestyle pack is now activated and balance of rs 35 will deducted from my account on rental of weekly basis. Now, i did not request any scheme it was self activated. I called the customer care of Vodafone, they did not help me for it and did not provide me enough information about the scheme too. Now though it's a small amount but it's...

Hi,
I had my iphone damaged, hence claimed for an insurance from vodafone red shield. Though my claim was accepted, the processing has virtually taken a toll on me, as it has been almost 1.5 month till date.
May 23rd was when my iphone was damaged and the same day I claimed insurance, and till date I haven't received the amount due to the extreme delay in processing, though all the relevant documents have been shared ages...

Sir i disappointed your poor service so please disconnect my postpaid plan since using ur servicearound 10years. Due to this kind of problems

*signal problem Poor signal in my area
no other benefit in your plan .only calling in this amount no internet datas, BSNL gives prepaid 185 recharge it will gave unlimited calling and 1.5 gb data . i will using BSNL another number185 plain. so your amount will high minimum 235.00...

Dear Sir/Madam Hello!! My vodafone bills were higher than normal, when I requested you to reduce the bill amount my Vodafone no [protected] please settle the payment and revert many times I complaint against my Vodafone number bill but same problem every time please reduse my bill amount then I pay my Vodafone no bill...

I used a Tata Docomo Prepaid Connection. I recently got a call from vodafone customer care (i think it's from cochin). They told me: Tata Docomo will be shut down soon you have a provision to change to Vodafone with exciting offers for free and the monthly rent is only Rs.360 (something). Offer is: Unlimited call and sms to any number in anywhere in India and 2GB data, then i decided to port. After 2 days i got a new vodafone postpaid sim...

Respected Sir,
I purchase new vodafone sim card on 14-july-2018 and paid 300(293+7) rupees at vodafone store rajkot.
293 Rupees for recharge plan and 7 rupees for balance
Vodafone executive told without recharge i can't purchase card
Once i paid and start using card i founded there is no network in my location.

Now i can't use 4g/3g internet or make call or receive call and incase call connect...

I've lost my phone yesterday and went to Vodafone store for a duplicate prepaid sim card at paragon mall rajauri garden new delhi the lady there tried to fool me stating that the prepaid won't work now you have to switch for a postpaid number despite repeated conversation she finally gave me 2 sims for the same number one prepaid n one postpaid which is still not activated more then 24hours now. I called customer care number today and got...

I have deactivated my postpaid number on Nov 3 2017 after paying all the standing amounts in Vodafone store. But still I am getting mails to pay for that number and mentioning that if not paid we will send leagal notice. This mail was came on Jan 2018 and again few days back. But when I went to Vodafone store they were telling there is no standing payments, so u no need to worry. Can any one please help....

My data network is not working properly since last 15 days. I tried and tired by making complaints to 198 and since yesterday not able to connect on 198. Done all the settings as per your representives instructions but never succeed to achieve 4G network. So I decided to quit and since yesterday trying to send PORT sms to 1900 but sms sending failing. Why ? Vodafone is not serving good and also not allowing to quit.
Anyone here reading...