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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 314

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M
mahiahir
from Bhuj, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no network in my village please help sir

Address:370001

There is no network in my village, which can be done in bhuj due to our village network.the villagers are very tired.we have made a lot of offers but have not solved any problem yes.plz help sir

Village name:habay
taluko: bhuj
distict:kutchh
pincode:370001
vodafone store=4
my villagers are used vodafone sim.all sim vodafone but no network in my village 0% network in my villge
T...
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A
Asif Vicky
from Dehra Dun, Uttarakhand
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not able to use vodafone data/internet

Address:Etawah, Uttar Pradesh, 206001
Website:www.facebook.com/kashifmohdniks

I requested Vodafone via so called My Vodafone App that's

Hello Sir/Mam,
I have 1GB 3G/4G DATA Balance but when I open Internet then Internet is not working. I am requesting you to take back My INTERNET/DATA Balance and refund My Main Balance into My VODAFONE Number.
I hope you can understand what I am requesting you. That's why Please take back DATA.

But No response from there. What to do now?...
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K
Krishnakant V Bhat
from Paravur, Kerala
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unauthorized activation of vas

Address:Ernakulam, Kerala, 682002

Vodafone prepaid balance being deducted for VAS activated without authorization.

Have been using this connection for about a decade now. I appreciate the uninterupted and good quality service provided.

But have experienced 3 instances in the last 3 days where my account balance is deducted, and i receive sms showing activation of bizzare Value Added Services.

On contacting customer care, my service...
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S
Shivam834
from Gurgaon, Haryana
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vodafone reg: portability of my vodafone number 8598077600

Address:Jharsuguda, Odisha, 768211

Respected sir,
This is shivam. I am customer of vodafone for 3 years my number
[protected]. I want to change from vodafone services i am sending msg
bt i am receiving UPC code " Hi! You have entered the wrong keyword.
Please enter the desired keyword and send sms to 1900" I am sending
msg as PORT [protected] to 1900. I am facing these issue from last 1 week and i registered a complaint but there is no resolution...
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H
Hrshl_63
from Mumbai, Maharashtra
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excess bill charging even after settlement

Address:Mumbai City, Maharashtra, 410206

Name : Sanjay Gaonkar
Number : [protected]

A very high bill of something around 80k was charged to a customer using the number from last 3 years (bill was never above 2k in those years)...even after not willing to pay we talked to a vodafone guy and made settlement by paying 3k and he said that we will settle at that amount ...and then there were no mails for 6 months and now vodafone troubling us again sending mails...
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I
imrash007
from Noida, Uttar Pradesh
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monthly plan and doesn't make outgoing calls

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hello,

I am unable to make call after physical verification and I am new customer in Vodafone. my number started on 5 days ago but I am facing many problem like monthly plan ( Vodafone mediator called me and said : you got an offer all calls Outgoing in roaming and STD call all are free and 100 SMS + 1 year subscription of Vodafone play in Rs: 249/- Mediator name : NEHA and mobile No: [protected], [protected]) then I am agree...
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R
Rupa Ila
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number deactivate

Address:Pune, Maharashtra, 411057
Website:Vodafone

Hi team,

I am not at all happy with the vodafone service also want to disconnect the number, i am not using form past 4 months, and went physically to stop the number, but i can see still you guys are sending me emails regarding the bill.

Kindly stop my number, if you guys are not stopping i cannot help with your bills and stop annoying the customers

Number to be deactivated - [protected]...
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M
mak0000
from Mumbai, Maharashtra
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post call notifications

I use a prepaid vodaphone sim in my phone. I want the post call notification to be disable (By that i mean, the message that pops up after my call sayin "your last call charges was xx. Xx and balance is yy. Yy".

I find this irritating and i think the customer should have the freedom to decide if he wants that notification or not.

There is no option to turn this service off from vodafone app.

Phone...
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D
deepakkundara
from Kishangarh, Rajasthan
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request for port

Address:Jaipur, Rajasthan, 302019

I have been applied for port from Vodafone to airtel on 14.06.18, and received upc reference no. VR336362 on 20.06.18, the validity of same port up to 29.06.18, and pending amount I have already been deposited, there are no any pending amount.
But until my number is not port,
Therefore you are required to see and solve as earliest.
Thanks...
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A
Anindya Chandra
from Kolkata, West Bengal
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excess bill amount charges

Address:Kolkata, West Bengal, 711302

I would like to inform you that, I am your customer on last 6 years but when I saw my mobile bill breakup on last month, there was showing mob internet charges 83.56/- which was am not use the same.
Please check your end and rectify the bill amount. then I will pay my bill amount....
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S
Shailendra19
from Ramnagar, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent activation of value added services by vodafone for monetary gain

Address:Varanasi, Uttar Pradesh, 221010

Respected sir,

After jio launched their cheaper 4g plans, the likes of vodafone (Because they are not getting enough money) are now involved in daylight robbery by activating useless value added services and deducting money from the account like in my case, they have activated 2 strange services "hng_storefifty" and "snvr_mndmoniv" without my consent nor there is any information available about the two services. They have...
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R
ro4hit
from Kolkata, West Bengal
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my postpaid sim at no service

Address:Hooghly, West Bengal, 712407
Website:Vodafone .in

I recently changed my prepaid connection to postpaid ([protected]) . But after the sim got activated, it's stopped working as no service. I tried to reach the customer care and also the vodafone store, but they are just hanging up the whole case. No improvement till, yet i have to pay the rental charges as well. I am a student, i also have 400 rs balance in that number, i have everything linked with the number . Please help me sir....
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A
archna2018
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balanced deducted unnecessary

Address:560102
Website:www.Vodafone.in

I have not activated any plan but still there is a deduction 70 rupees from my account without my knowledge. This is a re-occurring issue i am facing. I have called customer care and ask for refund but they denied. this is the request number [protected]. Whenever i call to customer care and ask for refund they say its not their fault. If it is not their fault and my fault who is the responsible for my money. Because i am not activating any...
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R
rkt1502
from Noida, Uttar Pradesh
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wrong charges on international roaming

Address:201005
Website:Vodafone

Ph no [protected], relation ship no[protected], bill period 20/5/18 to19/6/18
Subject international roaming entry
sn date Roaming partner usage Charge
A 31/05/[protected] indonesi-Indindonesia www 13551 13.42
B 31/05/[protected] indonesi-Indindonesia www[protected].143
C 31/05/[protected] indonesi-Indindonesia www 11640 11.53

Please note above bill is beyond my understanding why for item B...
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D
Debjani Irreplaceable
from Siliguri, West Bengal
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complain about false recharge scheme msg

Address:Darjeeling, West Bengal, 734010
Website:Vodafone prepaid

I am a Vodafone customer for past 3/4yrs. Today I have faced a problem which has really forced me to think whether to continue with this network or not. I received a msg from Vodafone service provider regarding Rs. 109.00 recharge, the screenshot of the same I have attached. Unfortunately I have received a talk time of Rs.89.37 instead of the given details in the msg.
Hoping for a prompt response with a positive solution.
br...
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P
Psubu
from Bengaluru, Karnataka
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call drop or not clear

Address:Bangalore Urban, Karnataka, 560032

I am working at ids business solutions p ltd, rt nagar bangalore and last few days all outgoing calls and incoming calls are getting dropped and some times, i am not able to hear others speaking...

If i leave my office and walk outside on the road, then i am able to get calls and make calls.

At home i am able to receive calls. My house is at murugeshpallya, bangalore...
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abhishekrathore
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

messaging service disabled

Address:Bangalore, Karnataka, 560103
Website:Vodafone

I lost my phone and sim cards. So i got my sim deactivated. Now i have got a duplicate sim of same number from vodafone store. Call is working fine but messaging is not working. They say i have to register on trai. I have got no solution to this. Any help is appreciated. To add, i am not a tele markeeter, never have been, just use messaging service to get otps and other confirmation messages mostly...
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R
RiteshDhanuka
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

red shield insurance not repairing my device and kept for 3 months

Website:vf.dsspro.in

Hi team,

I am in trouble and facing issue with the mobile repair that was provided by vodafone red shield. They have kept my device for around 3 months and not repaired till now.
If by luck i get chance to speak with customer care agent they give me the date ahead of 15 days that this will be repaired by then. This has happened to me twice.

Claim no. [protected]
Imei device number : [protected]br...
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P
Parmeet Singh Lamba
from Karnal, Haryana
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harassment of top notch by vodafone. my case id 2001449

Address:Chandigarh, Punjab, 160022

Will anyone ever try to resolve my matter? Vodafone ka answer i know is no. My complaint status etc i have no idea what happened to it. Case id is 2001449
Can i pls get to know the status of my complaint. Need an update on it asap.
Nothing i expect vodafone ki taraf se to see into the matter and try resolving by providing & then maintaining atleast a local based company wala standard?? Inki customer care is just ridiculous....
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M
madhenkumar
from Hyderabad, Telangana
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sms blocked issue

Address:600075

My vodafone number [protected] is blocked for sending Sms for last 2 weeks. I asked customer care for the reason and they told TRAI blocked my SMS serice due to sending marketing bulk sms. But, i am not a marketing person i use messages very rarely.

I called 3 times for customer care about this issue but they are not ready to help. I visited nearby vodafone mini store and they told to go main store. I dont know whats happening...
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