Vodafone India Complaints & Reviews

I had activated international roaming pack on vodafone for usa.

Since bahamas doesn't come in vodafone without any intimation vodafone sent me bill of around 90, 000 for approx 90 mb data usage.

There was no intimation from vodafone on my mobile that bahamas is chargeable.

When my credit limit is 25, 000 the bill should not be above 25, 000.

There has not been proper response from vodafone nodal team.
They are just ready to deduct 15, 000 from bill of 90, 000.

To
The Manager
Vodafone Lt (india)

Sir,
This is to inform you that, I Mr.Akhil Raju took a Vodafone postpaid sim,
([protected]) After inserting the sim into my phone I got 8 to 12 unknown calls seeking another owner Mr. Krishna Varma raja. I also got daily so-many messages from different banks and other peoples. This activities disturbed me daily . I complained this matter to the Vodafone customer care and also request to cut the sim. They replied that they need 3 months time to cut the sim.But these unknown calls & messages
seeking Krishna Varma raja continued . I have no other way rather than Switch off the mobile.
After this I didn’t use the sim.(I used this sim for only one month). Now I received a notice to pay Rs= 851.23 Before 28 /06/ 2018.Idid’t use this sim for Rs 851.23. I am not able to use the sim properly because of these unknown calls & messages seeking Krishna Varma raja daily for one month. Totally this disturbed my job and my personal life.This is not fair to collect money from me by giving this type of sim .Its really irritating me a month.

Pls do the necessary action.

BY
Akhil Raju
Akasalayil
Karikode P.O
Kottayam
Pin : 686610
Mob: [protected]

See when i was in india, i converted my postpaid number to prepaid, the executives said you will loose your network in your old sim soon, and then put in your old sim and dial 59059 for verification. But since i am abroad now as it wasn’t loosing network even after long time, it only lost connection when i reached abroad. I am unable to dial the number from here. Please do something i can’t loose this sim, i have registered this sim at various important places

These are my numbers still being used by me in vodafone since the year 2009 i have taken from vodafone up east old head office...
Issue -
Regarding ur vodafone employees & others in continuously being the owner of all numbers..
Porting wd airtel west
M pesa fraud by false representation
Postpaid to prepaid approval required..
For my safety to protect my numbers 4m being swapped & ported & duplicate documents of my id being approved...

I am still using these numbers & paying the bills even after not using them & just because of past history of all theft of numbers...
4g not working
I try to port originally by self vodafone cancels my request...
I change my plans & i can't take any benefit...
All because of me doing the mistake of trusting in vodafone & being a owner of vanity numbers...

The details & resolutions of all in -
[protected]@yahoo.com registerd app id & all numbers currently with my past communication with vodafone are as follows -

[protected]
Late manorama chaurasia
C - 2338 indira nagar lucknow...

[protected]
Amit chaurasia
Maa shaardey communication
Sigra varanasi &

[protected] - same as above...
Under corporate schemes just 4 safety...

[protected]
C 2338 indira nagar
Mr a. C. Chaurasia
Postpaid to prepaid migrated...

From last one week i am getting a call from ([protected]) this mob number and she is saying that she is calling from vodafone and asking me that whether i am sachin or not and when i deny she ask another question that whether i know sachin? My point is this if any sachin has done any fraud to vodafone than yo should find him by his primary address, why unnecessary disturbing another person. This is bad on vodafone policy part.

It had been a while since i used vodafone sim. When i bought it i realised that they were charging me extra without any reason and weren't providing me the proper services i paid for. I stopped using it for a while. Against my will i gave it another chance. And i was conned again. I did a minimum recharge of 199 ₹ since i knew i couldn't pay them sparingly. It turned out my sim was "invalid" because i was using it after months. I called customer service and the solutions i recieved were useless.
First one told me to get a 30 ₹ talktime and it would make the sim valid or whatever the technical term should be. It didn't help so i called for more help. Next three told me to turn off my phone and on again. Didn't help. Now i was stuck with a loss of ₹ 229. That may not be much since these companies have conned more but money is money i could have bought something else. Why did i stop using it in the first place was due to the fact that they charged me for wwe services which i didn't ask for. I bought the sim for a 31 ₹ 6 hours 4g unlimited recharge which only gave me only 2g speed somehow. Again asking for a solution i only recieved useless solutions that acted less as solutions and more as evasive measures.
I am very disapppointed. Why was i allowed to recharge my sim if it was invalid in the first place. The problem maybe be fixed or not but i don't care anymore and i would never recommend vodafone.

Hi,
My name is sreedhar reddy mubarakpur, been with vodafone for almost 9 years

1. My monthly postpaid rental plan was changed from 199 to 249 without my concern.
I have never used my 199 plan completely, so why would i want to change from 199 to 249?

2. 100rs extra was charged on my apr-may bill.
When i have asked about the same, they said that the extra charges were because of the internet charges. How would someone browse on samsung basic (Keypad) mobile?
Let us hope, i have used the internet, but when the plan was changed to 249 (Even though without my concern) i had an internet package of 20gb, so how will they charge for the internet?
And when i have declined to pay, they charge me with the late payment charges (Overall extra charges were around 350rs).
This might be a small amount, but its a big amount for me.

3. When i opt to port, they will not allow the porting (Faced the same issue in jan 2018).

Tried to port due to the network issue at my place, told the reason for migrating, but they won't resolve the network issue.
And they were not allowing me to get ported. Instead, they charge me with the extra charges stating some # reasons.

I have never failed to pay the fair amount of bill.
How long do i need to suffer from these guys?
I wanted them to reduce those extra charges from my bill and provide me a new bill.

Mailed them, complained to them in the store, but they have never tried to solve the issue, or tried to contact me.

So finally complaining here.
Hoping to get my issue resolved at least here.
Thanks.

Date:27/06/2018
Name: raju g
Mob. No: [protected]
Email id: [protected]@yahoo.com

Hi sir/madam,

On wednesday i have recharged to wrong mobile number. I very worried about the incident. I lost my money 458 rupees. Pls help me to get back. This recharge is done threw amazon pay balance. See details below.

I already tried with amazon customer care service but they wont help me.

Amazon.in recharges

Dear customer,
Your recharge of vodafone mobile [protected] for rs. 458.00 is successful.
Order id:[protected]

Operator reference number: onr[protected]

I have facing network problems last couple of days. Maine complain registers karwayi costumer care mai after two days i received a call from vodafone company don't know who was that person from vodafone customer service. He talked to with me so badly away. When i wanted to tell him about my network problems he laughed at me and joking with me.. Many times i requested him to plz stop joking stuff he get angry on me nd cut off my call... If vodafone don't want provide good service to customers so why not close company... This is my second so bad experience with vodafone helpline number... Now, i think i have to look any better communication company...

Charges of rupees 75+5 were deducted from my vodafone balance for renewal of dotbot service which i have not opted for, i dont know when they subscribed this service for me. This vodafone company is looting poor people by deducting hardly earned money from customers pocket.. This company should be shutdown immediately.. I am telling all my relatives and friends to no go for vodafone sim or any type of products.. These people are looting people and filling their own pockets in the name of value added services. My number [protected]... Kindly help me with this problem.. I want my money to be refunded.

While selling i categorically asked and was assured i will be on the plan including discount of ₹200 making my effective rental of ₹299/- will remain unless & until i change my plan. However, a couple of months back they without taking my consent or intimation changed my plan to ₹599/499/-. On contacting them i was literally scolded by their executive on toll-free who didn't even let me complete my problem? I on a paid call was being scolded like anything and even on my saying don't release the call mr. Lekhraj dropped the call & his supervisor denied taking the call. I am now being charged out of the window including international roaming charge every month. Please help me in it as i have no hope that vodafone will. On every contact there is a different info with someone saying my plan has not changed, someone says yes we have upgraded benefits so the charge, yesterday one said on chat nothing has changed. My plan is the same including the discount which as per her is still being given.

I am receiving unwanted phone calls from [protected] mobile numbers and abusing again and again in night. Pl. Look in to the matter & take suitable action accordingly and inform me after take action. And provide me fully details of caller so i can fir wrote relative him police station.

Regards arvind kumar
Mob [protected]
[protected]
Email [protected]@gmail.com

I'm a prepaid customer. Vodafone initially added a VAS sports live automatically without any request from me. I managed to deactivate this somehow. However today they again activated a VAS service called Best of BINDASS- Add pack deducting Rs.50 from my account. This is again without any request from my side. I have managed to deactivate this. However i did not very my money back. I tried contracting the customer care. But it's all IVR and I'm unable to reach a service executive.

I called customer care people thrice to check about balance deduction from my account. The first level people were not able to act upon my issue, hence they said they will forward my call to their supervisor and asked me to be on hold. After being in hold for 30 minutes the call was disconnected automatically. This happened thrice and fourth time the customer care executive said to call me after 6PM. I said OK.

After that when I tried to reach out to the customer care again, I am not getting option to talk to Customer Care executive. Looks like they blocked my IVR Service.

Dear All,

I am facing vodafone network issue as well as internate conectivity issue from last three week in my location that is Dumdum, Kolkata, westbengal.Pin-700030.

As all the vodafone customer care giving wrong solution to me

The customer care share me my complaint no and give commitment to resolve this issue within two days but two week pass away but till date no action is taken by vodafone but two days before i came to know that will required 2 more weeks to solve this issue.Now a day we are blind without Network and Internet.
As the vodafone makes all false commitment to their users and they dont care abount the problem face by their users

My compaint is still unresolved.

My Vodafone No-[protected].
Service register no[protected].
Please help me to solve this issue.

I use vodafone postpaid no i have 499 plan and in bill they add roaming charges of sms mumbai maharashtra goa roaming is free and they add roaming charges of sms rs 263 sms charges and 15rs of internet. If roaming is free mumbai maharashtra goa they added roaming charges. And bfore days
I dint paid the bill of 2months but my last due date of bill payment was 29th june and before last due date comes they stop my all services of outgoing.

Dear Sir,

I don’t have any Vodafone number, but from my SBI credit card no XXX 1769, fraud payment was made to Vodafone billdesk on dated 27/06/2018.

Pls. help and do the needful from your end.

Transaction details are followings:

VODAFONE-BILLDESK MUMBAI IN DATED 27/06/2018 AMOUNT FOR RS. 10000/-

Pls. do the needful and stop these payments.

Regards,
Rajesh R

Dear sir/madam
my account no.is [protected]. last[protected] i recharged 159 rs to my cell [vodafone] through net banking . but the recharge was failure . the vodafone customer care official told that the amount was not credited to vodafone so the amount may refund to my account. but even after 25 days completed the above 159 rs was not credited to my account so far . pls take necessary steps to find whereabouts the amount . my customer no.is.850518. IFSC - CIUB0000134.

We have be contacting the vodafone customer care since 3 weeks, we have been charged rs.176 for isd call for toll free number of dena bank. We have provided enough proofs just to show them that the number we called was from dena bank toll free number and it’s not an international number. We also email them detail bill, copy of dena bank document and a debit card picture which clearly state the phone number listed on the document is toll free. So far we had to complain to the nodal officer of gujarat for vodafone also made another complaint directly to vodafone customer care. The issue is still pending and has no update from them. So far there total 8 complaints to vodafone.

My balance has been unreasonably deducted twice. When i called on consumer care number (198), the guy convinced me that it was my fault and my doing. Whereas i never subscribed to the packs and deals due to which my balance has been unreasonably cut. Please look into the matter. This is the third time this is happening. I shall unsubscribe to vodafone if the matter is not solved asap.