Vodafone India Complaints & Reviews

My balance has been unreasonably deducted twice. When i called on consumer care number (198), the guy convinced me that it was my fault and my doing. Whereas i never subscribed to the packs and deals due to which my balance has been unreasonably cut. Please look into the matter. This is the third time this is happening. I shall unsubscribe to vodafone if the matter is not solved asap....

I can't get your 4g speed at my home or my society and i already complain many time and you can't give me resolution. If not posible to you make the strong network so tell me in the market many companies are available so i'll port out.

I have attach the screenshots of the speed test and i also attach complains screenshots but i can't get any proper solution in last 6 to 9 months

Vivek raiyani
Mo. [protected]...

Hi team,

They made the charges on international roaming without having any notification.

I have limit of 5000/ rs, which they crossed without out notifying & charged me the bill to rs 17000/- only for international data roaming, even though i was not using this phone and reported that i have lost the mobile, still they continued to charge me.
I did not ask them to open this, which they kept it open by...

Hi
I've requested in vodafone store for change of ownership, for which i've noc letter from current owner.

But vodafone saying that they change ownership of sim only in blood relation.

At the begining the sim was mine with airtel, and i've changed with vodafone's corporate plan with company name.

At that time it was smooth.

Now they are creating trouble and also they sonehow...

I port my aircel up west no([protected]) into Vodafone up west in march 2018.after porting my outgoing call start working properly but incoming call and message facility is not started till[protected]. I complained many times to Vodafone customer care, store, nodal officer and Appellate Authority.first they start diverting me network issue, sim issue at last they told me some technical problem.every time they take 7-10 days for wasting my...

Dear sir, I have done recharge for my Vodafone mobile number [protected] for the amount of Rs. 199 on 26.6.18 morning. The amount was debited from my account and recharge has not been done. Then again I tried for recharge and also debited Rs 199 from my sbi account. So, I lost Rs. 398 and recharge has not been done still now. So, kindly refund the amount Rs. 398 to my account. Thanking you....

Hai sir i use vodafone sim for few years i got the number our driving school adrees now i want to change the number to my indivigul purpose the vodafone store did not accepect my application i complaint my time did not give any recept and not give any proper answer also so pleace take a action store manager i complaint my time store and custiomer care also did not give any answer about my complent so pleace take a action my name ashikmydeen.a...

I am using vodafone network and my balance of rs.350 have been deducted 6 times through the activation of value added service which i have never activated. Now i find it very hard to recharge my number with sufficient balance. I have contacted my nearby service provider but couldnt get any solution to this problem except for deactivation of service and not a refund. I got another message of activation even after complaining for the same....

I was a valued customer for Vodafone since 2004 and recently on 10th Oct 2017 have ported into another network.

I have NOT yet received the refund cheque amount of Rs 901.27(Deposit + Account Balance) and numerous times mailed, called and visited Vodafone Customer Center but each and every time customer front desk service representative assured me that I would receive the cheque within 15 working days - first they mentioned...

I recharge for international roaming to my phone no.[protected] after confiming the package from the company and company send me the mail for confirmation to work my phone in dubai for 7 days by rechaging rs, 2875/- but my phone not work. I mailed to company from dubai but they donot respond.
I rechage on 19.6.2018 for 7 days i returned back on 24.6.2018. I request to refund my money....

I have ported my no [protected] from airtel to voda last month. I have complained about poor network at my resisdent 3 times within 25 days but still nit resolved. Why before calling for porting ootion, your team never check connectivilty in that perticular area. And after porting customer faces same network problem as in eralier network. And your teas says we are installing 4g services here and there lab lab lab. What the hell of this. I...

I am vodafone user from past 10 years. I approached vodafone store at vasai on 9th june 2018 to activate international roaming (Since i had to travel to thailand from 10th june to 15th june 2018). On my request international roaming was activated on the same day and i was told to use only true move network upon landing at thailand. During the above mentioned period i have used a data of 16623 kb (Approximate 16 mb) for which a charge of rs...

Team vodafone,

I am rakshith and i am using this network form past 6 years. On january 2018 i migrated to postpaid service since then i am fed up of this network. My first postpaid plan was redbasic and when i checked on my first bill i was totally shocked because they charged huge amount (Rs686, which was double of my active plan) and when i raised an complaint against this the plan which was explained druing my postpaid connection...

Dear friend,
What the hell is going on in vodafone now a days. Data plans are working slowly. Customer care are #ing respectless plus irresponsible. I had called 4 times since thursday to deactivate the preannouncement service from my phone no. [protected].
But still it is there. What the hell it is?
And one more thing, justify why the call not connecting to the customer care and why they hadn’t sort out the issue...

Hi, as per the customer care and balance deduction message which i have received from vodafone after call to ivr/cc executive that the balance of inr 5 was deducted from my account for sms sent on isd number on sunday, 24th june 2018 at 1421 hrs.

This is to inform that no message was sent by me on sunday, 24th june 2018, however charges was debited from my account.

If aforesaid information was given by vodafone...

I am a Vodafone customer since 2009. I have swapped the service provider twice in between though. In Bangalore, Vodafone was doing a wonderful job until few months ago since when frequent internet issues started. Internet going on and off frequently. Now, it is pathetic. I don’t get what they call 4G when I am paying for it(more than 500 ev Ray month). The maximum speed I have experienced from past few months is not more than an Mb. Contacted...

I would like to inform you that you have raised a bill for june 18 for 564/29 due on 23/06/2018 which was paid by me on on under transaction no. Ncmp[protected] account id 65679374 by standard bank visa card no.[protected] on 18th june 2016 for rs.3371/- repeat rs.3371/- inadvertently (I have typed the otp number) instead of rs.564/29 resulting in excess payment of rs.2, 806/71. Hence i request you to kindly refund the amount to my...

Rchrg of mrp rs 71 on 23/06/18 successful. Tlktime rcvd rs 0, gst rs 10.83, accessfee rs 60.17, new bal rs 0.11.
Please provide with the complete recharge.
We did a recharge from paytm and received this text message. Customer is unaware what is this issue. Please provide us with the recharge of amount we have paid and plan choosen. This behaviour by vodafone is not accepted....

I am going to vodafone care palanpur for change my postpaid to prepaid the employee name amreen and aslam demand rs 560 rs for this when i asking the receipt and rules they said me in gujarati "nahi male tamara thi je thay e kari lo" and aslam is laughing at me when i asking the employee name of. Both they again insult me and all staff laughing at me...

I have reacharged today - 396 plan - unlimited through my voda app. I got this message:

Rchrg of mrp rs 396 on 23/06/18 successful. Tlktime rcvd rs 2.57, gst rs 60.41, accessfee rs 333.02, new bal rs 0.57. Transid onr[protected]..

I also recharged today of 85 plan according to which i should get full talktime. But i got this message:

Rchrg of mrp rs 85 on 23/06/18 successful. Tlktime rcvd...