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Vodafone India Complaints & Reviews

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Last updated Mar 25, 2024
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Vodafone India reviews & complaints page 322

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S
sumitkundu
from Pune, Maharashtra
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internet service not available which is being paid for

Address:Kolkata, West Bengal, 743145

In my home @Kanchrapara (PIN 743145) and the place where I live in Kolkata (@Kestopur PIN 700101) the vodafone internet data coverage is very poor. I always get no or only 2G data signal which essentially good for nothing.

I effect, I have been paying for a service which I am not consuming at all by post-paid bill payment.

I have logged a complaint (reference number[protected] for this and Vodafone team has done...
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C
Chununm
from Jasidih, Jharkhand
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deoghar jharkhand

Address:814112
Website:[email protected]

I Rakesh Singhania from Deoghar jharkhand mobile number [protected] ; [protected] siree network problem I very bad near my office laxmi bazaar near private bus stop many times I complain to customers care not any action take please inform Deoghar jharkhand 814112 if not I change to PORT...
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C
CHIRAGravi
from Rajkot, Gujarat
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deduction of balance

Address:Ahmedabad, Gujarat

Vadafone team
I on my vodafone no ([protected]]). I have received sms's saying that "re 1 store pack now active" and charges are being deducted.

As this service has not been requested by me, i would appreciate if someone in vodafone reviews my account, cancel all premium services or service packs and refund me the overcharged amount onto my mobile other wise i will put this complain to the consumer court.

Kindly...
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A
Ankur Kashyap
from Darbhanga, Bihar
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network problem

Address:Chandigarh, Haryana

Sir i m using this no.. From nearly 6 years but i receive a network of single point only 4 g has not upto the mark.
From today my son has not show any network this is the major pblm i m facing.
To contact with my frnds n family is very difficult for me to contact so plss resolve this problem as soon as possible
I m not enjoying my net speed of 4 g this will give nearly 3 g speed.
So please resolve this problem...
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D
Deepika Dheep
from Chennai, Tamil Nadu
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data offer didn't add to my account

Hi team,

I am writing this email with great dejection regarding the complaint number [protected]. I purchased a mobile in amazon on 2nd june. I hope you people are aware that when a customer buys a mobile in amazon, they will be credited 10 gb extra for per month. Being a vodafone customer for a long time, i believed that offer promised would be delivered. But i ended up with disappointment. Hence, i called customer support...
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C
Chriss2210
from Pune, Maharashtra
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refund not received

Address:Pune, Maharashtra, 411014

Hi team,

I migrated my vodafone no. [protected] on mar 14, 2018 and did fcr of rs 48 in a local shop. After about 3 hrs, i recharged with rs 509 online, which did not happen. So i called and complained abt it. I was given refund reference no. E[protected]. Till not the refund is not done. Today when i called again and spoke to your cust. Care exe. Shubhangi, she said in the beginning that we don't refund and later she said it...
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N
Nayan Gadre
from Pune, Maharashtra
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block sim card since phone is lost

Address:Pune, Maharashtra, 411045

Sir / madam

My mobile phone get lost yesterday Sunday 10th June, 2018. I had met with an accident, and my mobile is stolen during the commotion at the accident location. Few people had started quarreling and throwing stones at our car and stole our car keys and mobile phone. We tried to call on that number after a while but it shows out of coverage. We have already lodged police FIR at lonikund police station.

Please...
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C
Clement leela
from Karaikal, Puducherry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone wwe zone pack activated

I complain that i received the below message in my mobile, for the service which i have not requested.

Hello! Wwe zone pack is now active on your number, as requested. This service is valid till[protected] and a 30 days rental of rs.90 has been deducted your current balance post service activation is rs. 2.302. To deactivate sms stop to or call 155223 (Toll free). Discorer cool games, apps, movies, music & more http://discover.vodofone.in/nf/...
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A
A. Rahaman
from Changanacheri, Kerala
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call rate per 2 seconds

Address:Murshidabad, West Bengal, 742406

Today in about 3:40 pm i have recharged rs. 36/- for promo offer of 1.2p/2seconds facilities which was my offer. No sooner did i recharge an sms was received explicating "dear customer, now enjoy all local and std mobile calls @1p /sec for 30 days — vodafone". I was astonished. And thereafter from vv-vfca id at 3:53pm another sms was sent to my mobile number stating "congrats! You have received additional benefit of local mobile calls @0.2p/2sec...
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A
Amey@
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrongly charges charged

Address:400067

Hello,
I have a vodafone number. I have called customer care on 199 on 17th may 2018 for activation of sms pack of rs/- 149 in which they said i will get 3000 sms monthly as my sms usages was more i activated the sms pack. So after activating the pack i should not be charge for any sms i send after 17th may 2018. But i have been charged for the sms which i send after 17th may 2018 1rs per sms. I am ready to bear the charges for 4th...
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Last month in may 2018
On getting sms for bill alert for exceeding limits i send mail from recently downloaded vodafone app to inquire for the same

Mr harsh malaviaya called and informed that it was free complimentary 3 g data offered for downloading app and told to use it and on bill generation it will be reversed in full.

On request he also send the mail for the same (Below) but after bill receipt...
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Hello,

I am an old customer of vodafone with mobile number [protected]. I have been in uae and europe for the past month. On 4 may i activated international roaming pack. I was called the i-roam free pack. Shockingly earlier this month my phone started gettin no service as me credit limit is 9400 and bill came somewhat near that. I tried calling vodafone for om an international number on the customer care number which was a...
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R
Rahul Thosar
from Bardoli, Gujarat
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money deduction by vodafone

Address:411038
Website:Vodafone

Yesterday i have recharge for 50 rs today the balence is null. Money deducted from my account and 1 msg came that the store pack get activated when i complaint to vodafone. They said money can not be refunded. They did not even listen for my complaint. I want my money back. We r not so full to activate such service that we never know. Dont say like we press some button and service activated. We dont recharge for so called services. Please...
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S
Sneha Subramaniam
from Tirunelveli, Tamil Nadu
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fraud - money deducted but service not provided

Website:www.vodafone.in

Yesterday (9th jun 2018 - 8 pm) i recharged for my friend's mobile number through the vodafone website. The amount was debited (Attached image proof) but service not provided and an error was displayed. Transaction id: nici[protected]

I tried to log a complaint using the website portal for complaint/request but it logged me off thrice so alternately i used three ways to contact customer care:
1 - the feedback portal available...
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Z
Zed97
from Asansol, West Bengal
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please do not break rule of trai

Address:Burdwan, West Bengal, 713301

I am very old cutomer of vodafone ([protected]). We all have vodafone sim in our family. Vodafone deducted lots of time our balance without any sufficiant reason but this time they cross limit and openly breaking the trai rule by deactivate my sim card which was in use upto 01/06/18 (Incoming call/ out going call) and they deactivate it on 06/06/18 (My mobile was switch off 5 day only) and issue my number to somebody else. My paytm no. Was...
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S
Subhratanu Sarkar
from Kolkata, West Bengal
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unfair mms balance deduction

Address:700104

I am an old user of vodafone and i am regularly using their unlimited calls+4g data+ sms plans for a long time now. On 9th june 2018 i noticed that i was unable to send any sms although i had the unlimited pack activated. So i called up their customer care on [protected]. The customer care executive was rude and very unprofessional. He simply told that my balance had become negative because i had sent an mms and due to this negative balance...
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R
rajiv133
from Noida, Uttar Pradesh
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non refund of my security deposit for voda no.9999956667

Address:Ghaziabad, Uttar Pradesh, 201014

Refund of security deposit of my vodafone no: [protected]
Service request no:[protected] dated 18th may 2018

This has reference to post paid vodafone no [protected] which i got ported to idea postpaid due to consistent network issues at my location at indirapuram, ghaziabad, up 201014.

The porting was done wef from 28th march 2018 as on 11:03 pm.

As i had shifted to indirapuram it was requested...
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F
Femeena Muhammad
from Valapattanam, Kerala
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I'm complaining about loss of money

Address:Malappuram, Kerala

I'm a vodafone user, from kerala. Even though am not activated any extra plans other than daily one and half gb of internet and free call. Vodafone itself activating many plans and taking money from my current balance. I had contacted customer care, they replace the amount. But the next day itself they will take the refunded money.in this month itself it happen near to 4 or 5 times. Today i tried to contact customer care. But am not able...
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E
err mech
from Chakia, Uttar Pradesh
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no network since 30days

Address:833220

I am rupak nayak from abhijeet group vil-burudih kharsawan dist seraikella jharkhand pin code 833220.in last 30 days we are getting no network.in prevoius experince, as the power goes, our mobile shows no network. This shows you donot have backup of dg or solar or your operating is doing nonsense. Your tower is only 100 mtr far from our company. Pls rectify our problem or we will be force to leave your network.
Rupak kumar nayak...
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S
Sonam chermako
from Jabalpur, Madhya Pradesh
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8878817467 he's a spam

Website:www.instagram.com/shopping.hub_._

@shopping. Hub_._ this account is totally a fake instagram account which used to seem normal page of selling cloths and stuff nd by seeing some clothes i have ordered some clothes from this instagram account but after payment he just block me from every where and he's having my 1, 544 rs with him somewhere their is my mistake also but he use to do with the other people also kindly requested to take a strict action against him please. He's...
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