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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 326

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A
Atul Sutar
from Mumbai, Maharashtra
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mazaa mobile pack activated without my consent

Address:Mumbai City, Maharashtra, 400079

I am having mobile no. [protected] with godrej corporate plan with vodafone.
I am receiving messages on 22nd may, 25th may and today i. E. On 29th may also that you are currently active on the mazaa mobile pack. Your subscription of rs. 49 will be charged on the[protected], 01/06/2018.
The website mentioned is www.mazaa.mobi which is also not getting open.
No subscription was activated by me....
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A
ARSH ALI Choudhary
from Nagpur, Maharashtra
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payment debit from account but not credited to vodafone bill.

Dear sir,

I had made mine vodafone number [protected] portable from mp circle to maharashtra circle as on april 2018 and prior to that i made a payment of rs.600 from mine sbi credit card on 21.03.2018 but the same is not getting reflected on mine bill and to mine surprise a charge of rs.697.48 as other charges is showing outstanding to mine april 2018 bill. Please check the outstanding amount and correct mine billing as of...
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A
Aashi Shaurya
from Hazaribagh, Jharkhand
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online recharge & refund failure

Website:www.vodafone.in

I recharged my phone with rs 159 on 23rd at night which had the offer of 1gb data pr day for 28 days & unlimited calling for 28 days online via www.vodafone.in an amount of 159 rs was deducted from my account bt no recharge was done.. For the next 3 days i kept thinking that my phone was recharged and i found that i have been provided with 1 gb of data for 10 days only and no calling facility as per the offer... I called on customer care...
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S
Supriyaar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted but data not recharged

I recharged my number [protected] of rs. 399/- on 24th may, 2018 at 01:50:42 pm through vodafone website.
Money got deducted from my bank account (Axis bank) but i did not get recharge value on my number.
Please refund the amount to my account

Customer name:ar supriya
Acc no.3787 (Last 4 digit)
Card no.:4480 (Last 4 digit)
Ifsc code:utib0000009

Transaction details
Transaction...
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R
Ravikantc17
from Allahabad, Uttar Pradesh
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sms barred

My outgoing sms is barred from some days without any reason. I have connected this number to many places now i need to send sms using this number but it is blocked. I called the customer care they he said that i need to go to a Vodafone store with my adhar card but my adhar card is already connected. Vodafone has all my information. It is the costliest service provider still can't give customers proper services....
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M
MurthyPulavarthi
from Hyderabad, Telangana
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not allowing to port to other networks

Address:Hyderabad, Andhra Pradesh, 500048

I have submitted port request multiple times both got rejected in spite of me paying excess amount than required. Vodafone is adding some sms offer and saying you are defaulted and later waving it off. Customer support disconnecting the calls. They are asking to submitting port request again. This is clear cheating by vodafone. How can this be addressed?
Mobile number - [protected]...
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P
Pallavi.patil01
from Kurduvadi, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

postpaid to prepaid service very disgusting

Address:Pune, Maharashtra, 411027

I'm not happy with my current plan and want to change it to prepaid. For this i had send sms on 5th may to p2p, but i didn't received any call from your side even after 2 days.

Then on 23rd again i went to store and put the request from pimple saudagar, pune store for same. I was told after 2 days i will get a call, but till date i didn't got any call.

Now its about 5 days, no calls are made from your side which...
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P
P B ADHIKARY
from Allahabad, Uttar Pradesh
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very poor service

Address:Allahabad, Uttar Pradesh, 211001

D/sir,

I and all other members of our family, since long, are regular users of vodafone mobile service only. We reside at south malaka in allahabad city in uttar pradesh. Since last few days we have been facing serious problems in respect of services provided by you. The services are so poor that in spite of repeated efforts we are facing severe problems in getting connectivity through your service which have become serious...
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D
Dharmender Singh Chauhan 8527185151
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

telecom postpaid bill issue

Address:Lucknow, Uttar Pradesh, 226001

I make mnp for two no. ([protected] & [protected]) of mine to vodafone for plan of 399.

For 1st no. ([protected]) plan was correctly mapped to 399 & also bill came for correct amount. However, for 2nd no. ([protected]) bill came for 2500rs., for which i have selected 399 plan.

I talked to vodafone executive (Shuja from spendle lucknow, coming to hcl office, [protected]) he said that he will waive out the amount &...
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M
Madhav Karnani
from Jodhpur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary balance deductions

Value added services are activated without subscriber's consent and no amount is refunded against complaints to the company office. Deactivation through SMS is also barred. Poorly ineffective process of consumer's redressal.
Issue is not resolved within at least 48 hours of lodging complaint.
No useful information was provided regarding the issue, swaying it as:
"The servers are currently down."

Moreover,...
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P
from Delhi, Delhi
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red shield

Address:Pune, Maharashtra, 411057

As part of vodafone red tariff plan, i am eligible for red shield (Handset insurance). I registered a claim on 1st may, it has been 28 days the complaint has not been resolved and vodafone customer care suggest they cannot do anything in this regard as this is managed by partners. Since, vodafone is offering this service it is their responsibility that partners are offering proper service to vodafone's customer not customer's liability to...
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N
NBrijesh kumar Maurya
from Atraulia, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of balance

Good morning trai,
Iam using vodafone sim card from a long time. Few days ago, the company has deducted my balance without giving information to me. When i called the company to return my money which have deducted, they directly refuse me. Sir/madam please take a strong action to punish the company. They did not give information to me before cutting the balance, only say sorry after that cut my calls. It is happened many times with...
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A
Anjuna
from Bengaluru, Karnataka
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cancelling vodafone postpaid

Kindly cancel my vodafone postpaid connection as my sim is lost all the dues are cleared. I'm unhappy with your service. Please take it on high priority basis as i don't want to receive anymore bills. I took the as a prepaid sim from chennai later ported to kerala where they said after using it as postpaid for 3 months then only they will be able to change it to prepaid. After 3 months visiting to vodafone centre they asked me to come this...
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N
from Pune, Maharashtra
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vodafone internet services

Address:411019

Dear forum,

I a, using vodafone prepaod sim. On my phone only whatsapp chat is active & mail box is active. I can't down load or browse as it is saying your internet service has been blocked. Earlier i have recharged for 556 rs. Service was active & suddenly it was stopped. I called to customer care they told to recharge again. I has recharged for 460 agin, but till date services are not started. Every time i am calling customer...
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M
mihir.etrx
from Mumbai, Maharashtra
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unauthorised deductions from balance

Vodafone india has deducted 45 rupees two times in past 1 month i. E total = 90 rupees from my balance for some healtho fortnight service. This deduction is without my consent.
The customer care service 198 is also not working to report above issue.
Please resolve asap and credit the above amount. Also deactivate the above service asap. (I get error as "please try after sometime" when i send stop to 155223)....
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D
Draj Deraj
from Thasra, Gujarat
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internet not working from 3 days

I m facing internet weak signal issue from 3 days, many times i have called to customer care but everytime they giving me foolish same answer like, go settings and reset the same and switch off and on handset or network down. But till date m facing same problem. I will wait max. 1-2 day if problem not resolve i will portable my network service. Already i have portable tata to vodafone but now a days same issue facing. If same service of vodafone...
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M
mAZZA AA JAYGA
from Delhi, Delhi
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network and internet speed issue

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308

Dear sir
What will i do your aplogy sir after recharge i have to borrow other, s internet its shame for me as well as you too.

I can hardly use internet services facebook whatsapp etc you give me straight and final answer that are you capable to make it right or not because there is a tower of vodafone in my company and 26 collegues as well all they will change thier service provider becoause of me... So kinly answer...
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P
Prashant kataria
from Delhi, Delhi
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worst service provider

Address:122001

Sir, I’m a vodafone user from past few years. I’m facing network various network issues (call failure, low signal strength, worst data connection speed ) . Every second call fails, the data connection is as slow as a tortoise. I’ve complained many a times to vodafone but the problem still exist.
Sir. Please help me in this regard....
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O
oppraveen
from Chennai, Tamil Nadu
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poor phone network at home

Address:Chennai, Tamil Nadu, 600107

All my family connections are vodafone due to this i am facing terrible problems. I signal at my home is terrible and close to nil. For the last 5 - 6 months i have been making complaints about bad connectivity at home. I have made many many online complaints and phone calls. I am now close to being fed up and i am in undue agony because i am never able to connect to my family members whenever they are home. Whenever i am home nobody is able...
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M
Myconsforum
from Ambala, Haryana
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billing of telephone bill levying additional vas charges

Extra money is being charged for value added services which have not been subscribed my me on [protected].on contacting waiver for only two months was given and rest charged as such.further after waiving of charges for two months money was balance.i ported my no to airtel.now Vodafone is asking for additional 191 rs as balance...
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