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Vodafone India Complaints & Reviews

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Updated: Nov 26, 2025
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N
naveen_kolli
from Hyderabad, Telangana
Jun 6, 2018
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Address: Hyderabad, Andhra Pradesh, 500049

Hi, i bear the number [protected] from vodafone which is a postpaid. I continuously have an issue of making the outgoing calls using this sim card as the signal drops when press the dial button.
I spoke to the vodafone call centre team and they said i need to perform few settings which i did on the call but no help. This call happend on 5th jun and they said they will give a complaint number via sms but i never got the complaint number. I still have the issue of making outgoing calls. How can i accept to pay the charges when they dont give me a basic service of making calls. What if i have an emergency and make calls? I would like vodafone to look and dont charge my mobile number until the issue is resolved.

Regards,

Naveen kolli
Vodafone India customer support has been notified about the posted complaint.
My Vodafone no [protected] is blocked for outgoing sms for a reason of bulk messaging . I have not used for bulk messaging .i can prove it with my phones outgoing and incoming SMS COUNTER . So I kindly request you to unblock my Vodafone from the list.
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    A
    Afaque Siddiqui
    from Mumbai, Maharashtra
    Jun 6, 2018
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    Address: 400061

    I have write to applltte i'd for 1ofmy number wch was belong to my father name after his death that number has been deactivated for non usage... Now i want the number back to my name. But vodafone issue a number to other customer now that customer also deactivate that number. Now i am requesting to vf allot that number to me so they are saying wait for 90 days once number will be in market so hat apply and get it so according to vf i have to remember till that time number get realize means they don't care about long term customer. Also now talk about network it's worst now a days then too consumer are still using because they wanted to be vodafone customer.. But i don't think so vf employee need the consumer anymore why can't we shifted to other operator by taking this hassle from vodafone... Call me i[censored] want [protected]
    Vodafone India customer support has been notified about the posted complaint.
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      R
      rishank777
      from Kota, Rajasthan
      Jun 6, 2018
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      Address: Jaipur, Rajasthan, 302001

      Sir,
      I had a plan of 300 rs per month plan in vodafone postpaid and i decided to switch to jio network my data pack 100 % usage was done in 27/03/2018 and they placed a charge of 176.39 on 26/3/18 and 322.56 on 27/3/18 and no intimation of such charges were given me on either by email or by sms and now they have discarded my services by using law and mentally harassing by such act as i am not able to cope up with my work.
      Vodafone India customer support has been notified about the posted complaint.
      Hello,
      im from gujarat state city rajkot, last 20 day in cant make incoming call and outgoing call, my newtork signle is fine internet also fine,

      but whats the problem in it. my no is [protected] prepaid sim.
      pls solve this is issue other wise i will change my all 10 vodafone mobile no to another service provider
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        F
        Faizan Honadi
        from Mumbai, Maharashtra
        Jun 5, 2018
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        Address: Mumbai City, Maharashtra, 400009
        Website: www.vodafone.in/home-mumbai

        02/06/2018

        i am a vodafone user
        Name-FAIZAN ASHRAF HONADI
        my phone numbers are
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]
        i went to register my complaint regarding network and also the payment of my phone number [protected] i paid rs.1000/- cash at vodafone store located near mohammed ali road, SHOP NO2, LAIBA COURT, 75 MOHAMMED ALI ROAD, NXT TO ICICI BANK ATM, MUMBAI-400003, Masjid Bandar West, Masjid Bandar, Mumbai, Maharashtra 400003 and the staff member named gazala was attending me i gave her my phone numbers to register my complaints she wrote my numbers and told me that your complaints will be register and she told her to register in front of me but she replied the same words that your complaints will be register i will register it and i asked her that when i will recieve the complaint number so she replied that you will receive when i will register your complaints and i requested her to please do it as i was not having network in my building.

        as i am registering complaints from approx 10 days to vodafone to solve my network issue in my building
        address-
        8/10/12 sana apts., narayan dhuru street, opp. baig mohammed high school, mumbai-400003

        as the statements of vodafone are that
        the best network in town,
        in the ad we can see that they are adding antennas everywhere for network

        if vodafone is not going to install a network booster then i am going to PORT from VODAFONE to *JIO*.
        I am attaching a screen shot of my mobile for reference that i have register a complaint and inspite of sending a person to check the problem i got a message that your complaint have been solved.

        and need you to take a action with that staff member named gazala in vodafone store to register everybodys complain whether rich comes or poor
        there should not be discrimination of people by richness or poorness.

        solve this problem otherwise if the network problem is not solved then i will be moving forward with this complain
        +1 photos
        Vodafone India customer support has been notified about the posted complaint.
        Not reponding to service well.
        shubhangi maske's reply, Jun 1, 2018
        Please do needful. Your Store service in Seven roads South solapur is very poor.Non comminicable & bad customer service.Please need to help solve issue to postpaid convert prepaid.
        They have deactivated my number because INR 1000 on another number is outstanding which I'm paying but I don't understand why this no. should be deactivated. its not even tooo much the amount which is outstanding. they haven't replied to mails.
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          S
          Shruti Chavan
          from Pune, Maharashtra
          Jun 5, 2018
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          Address: Pune, Maharashtra, 411001

          I am vodafone postpaid customer since 2007. My details
          mobile number -[protected].
          connection - postpaid
          required resolution - complete my migration process asap

          Now I am moving out of india. I requested for prepaid migration so that I continue with this number. I started the P2P request 3 weeks ago at vodafoe store kalyani nagar, Pune. Lady there said I will recieve a confirmation call and I will get some code that they can use for prepaid migration. She did not give me any sim or took my documents. I got a cnfirmation call but did not recieve any code. Now that i call customer care they tell me a different story that I need to take the sim and submit documents thats it. number will be activated within 1 day.
          nothing of this sort has happened.

          I am super agitated by these vodafone people.
          I need to leave india in few days.

          I need this migration now.
          +1 photos
          Vodafone India customer support has been notified about the posted complaint.
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            M
            Meeraj Kanaparthi
            Jun 5, 2018
            Resolved
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            Resolved

            Address: Hyderabad, Andhra Pradesh, 500032

            I normally receive bill of Rs. 353 every month. I have ported my number to airtel.
            Everytime i receive call from airtel that my porting is rejected due to outstanding amount. I have paind more than Rs 1000 to ensure negative outstanding amount.
            Don't how this is the 3rd time they have rejected again that i have outstanding amount of Rs 49.
            I told to airtel to go ahead with porting request again and i have paid Rs 1000. Surprisingly Jun 2018 bill is Rs 339. Even after paying Rs 787.
            For sake of porting i have paid Rs 1787 and now it is showing outstanding amount as Rs -951. I don't know why?, what happen to other Rs 787 rupees that i have already paid . Every time, i have paid excess amount, why still they are displaying outstanding amount in positive value.
            Attached photos of Vodafone magic.
            +3 photos
            Jun 6, 2018
            Complaint marked as Resolved 
            this got resolved, got ported to airtel. Thank you consumercomplaints, you guys are best.
            Vodafone India customer support has been notified about the posted complaint.
            Jun 05, 2018
            Updated by Meeraj Kanaparthi
            Following sections may be applicable on vodafone:

            Central Government Act
            Section 477A in The Indian Penal Code
            356 [477A. Falsification of accounts.—Whoever, being a clerk, offi­cer or servant, or employed or acting in the capacity of a clerk, officer or servant, wilfully, and with intent to defraud, de­stroys, alters, mutilates or falsifies any 2[book, electronic record, paper, writing], valuable security or account which belongs to or is in the pos­session of his employer, or has been received by him for or on behalf of his employer, or wilfully, and with intent to defraud, makes or abets the making of any false entry in, or omits or alters or abets the omission or alteration of any material particular from or in, any such 2[book, electronic record, paper, writing], valuable security or account, shall be punished with imprisonment of either descrip­tion for a term which may extend to seven years, or with fine, or with both. Explanation.—It shall be sufficient in any charge under this section to allege a general intent to defraud without naming any particular person intended to be defrauded or specifying any particular sum of money intended to be the subject of the fraud, or any particular day on which the offence was committed.]

            Central Government Act
            Section 193 in The Indian Penal Code
            193. Punishment for false evidence.—Whoever intentionally gives false evidence in any stage of a judicial proceeding, or fabri­cates false evidence for the purpose of being used in any stage of a judicial proceeding, shall be punished with imprisonment of either description for a term which may extend to seven years, and shall also be liable to fine, and whoever intentionally gives or fabricates false evidence in any other case, shall be punished with imprisonment of either de­scription for a term which may extend to three years, and shall also be liable to fine. Explanation 1.—A trial before a Court-martial; 1[***] is a judicial proceeding. Explanation 2.—An investigation directed by law preliminary to a proceeding before a Court of Justice, is a stage of a judicial proceeding, though that investigation may not take place before a Court of Justice. Illustration A, in an enquiry before a Magistrate for the purpose of ascer­taining whether Z ought to be committed for trial, makes on oath a statement which he knows to be false. As this enquiry is a stage of a judicial proceeding, A has given false evidence. Explanation 3.—An investigation directed by a Court of Justice according to law, and conducted under the authority of a Court of Justice, is a stage of a judicial proceeding, though that inves­tigation may not take place before a Court of Justice. Illustration A, in any enquiry before an officer deputed by a Court of Justice to ascertain on the spot the boundaries of land, makes on oath a statement which he knows to be false. As this enquiry is a stage of a judicial proceeding. A has given false evidence.
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              F
              Firoj Alam
              from Muri, West Bengal
              Jun 5, 2018
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              Address: 845455
              Website: www.vodafone.in

              Hi dear sir/mam my mobile no-[protected]. I have recently port this no. From bsnl to vodafone. I have already complaint regarding network problem on 28/05/2018. After that i got a call back from your back-end team he told me
              Sir aapka network sahi ho gya.. Haha gud joke.
              When i am call back on 05/06/18 and someone mrs puja kumari was picked the call and told me my problem is already resolved when i asked them what is network strength of my phone right now she told i don't know and also her language is so cheap. I have record of that call. I never wish to talked to like this people again. I never aspect from vodafone of this kind of people in your team.
              Vodafone India customer support has been notified about the posted complaint.
              My network very poor and buffring and the network disappear also
              kamaruddin's reply, May 31, 2018
              My network very poor due to talking and gprs also
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                S
                Satnamkaur15
                from Delhi, Delhi
                Jun 5, 2018
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                Address: New Delhi, Delhi, 110014
                Website: www.vodafone.com

                I am complaining because i have been charged rs. 2548/- saying that i have called to 51717 and talked 182 min., that too for astrology, which is in all the way incorrect.
                When i first learned of this problem, i contacted your customer care, and was told that nothing could be done about my problem. I believe that this response is unfair. We as customer don't except this kind of behavior from company like vodafone.
                Vodafone India customer support has been notified about the posted complaint.
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                  V
                  Vinod Nikam 05
                  from Mumbai, Maharashtra
                  Jun 5, 2018
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                  Address: Mumbai City, Maharashtra

                  90 rs deducted from my account for wwe zone on my vodafone number without any confirmation, when i called customer care he said i have clicked one of the ads... How is it possible that just by clicking on one of the add directly deducts money from my account. I clearly remember i have not come across any advertisement related to wwe zone on my mobile phone.
                  Vodafone India customer support has been notified about the posted complaint.
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                    R
                    ramkumar1042
                    from Chennai, Tamil Nadu
                    Jun 5, 2018
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                    Address: Coimbatore, Tamil Nadu, 641035

                    Worst ever experience from vodafone store,. Disappointed with the service. Contacted vodafone store 2 times (June 4and june 5) for just duplicate sim activation. Not activated yet. Very careless service. My mobile number is [protected]

                    Contacted vodafone store address: vodafone store, 95-a, hope college,, opp. City union bank, peelamedu, coimbatore
                    My application processed person name: mano

                    I like this to be escalated to streamline the process for simple activities and negligible miss for the same.
                    Vodafone India customer support has been notified about the posted complaint.
                    My cell no. is +91-[protected]. Please sort this out as soon as possible as I'm unable to call or even text to anyone. Eagerly awaiting your response!

                    i have using mobile and not kept dormant . please look and advise ASAP
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                      E
                      EMU Car Shed Ghaziabad
                      from Delhi, Delhi
                      Jun 5, 2018
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                      Address: Meerut, Uttar Pradesh

                      Hi,

                      Earlier i was using Post paid plan of Airtel on my number ([protected]), I got call from Vodafone representative for Port in to Voda with some good monthly Plan as Rental Rs.250 with additional discount of Rs.100 benefit of this plan is All Local+Std incoming+outgoing free in home and roaming +20GB monthly data.

                      But in my first bill which is generated on[protected] you people charge me as per Plan Rs.399 -15% discount. That's totally differ what your representative comment me at the time of My number Port-In to vodafone.

                      with this regards i contacted your customer care too but they helpless to resolve my query, Why give me wrong details of plan and my MDN Port-In to vodafone .

                      This is totally fraud you people done with me.

                      Now Please identify the culprit resource who activated my MDN while Port-In.

                      This above activity you people are doing just to complete your target (more MDN Port-IN with post paid Plan).this is not good.

                      Please look into this ASAP.

                      Rgds,

                      Arun Sharma
                      [protected]
                      Vodafone India customer support has been notified about the posted complaint.
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                        S
                        Sushil Yerma
                        from Dongargarh, Chhattisgarh
                        Jun 5, 2018
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                        On my Vodafone i came to know that i am currently active on the Deals Pack Weekly service, and that of Rs. 35/- and my balance is deducted as i never ask and wished to active it..It automatically activated on my number and deducted my 35 rs balance..So i kindly request to give me back my 35 rs balance as a refund..Thank You.
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                          S
                          Snehal Bastia
                          from Delhi, Delhi
                          Jun 4, 2018
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                          Dear sir,
                          I am a holder o[censored]ti children's gift growth fund unit scheme, 1986 (Clause 8). My details are:
                          Unit certificate no.- [protected]
                          No. O[censored]nits - five hundred
                          Date of maturity: 06/01/2017

                          I want to know the status of my account. How much amount has been collected on this account so far? This is urgent and i request you to respond by mailing the details to be immediately. Looking forward for your response by the earliest.

                          Please mail me the details on snehal. [protected]@gmail.com

                          Thanks a lot.
                          Vodafone India customer support has been notified about the posted complaint.
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                            M
                            mahadevaswamys1999
                            from Bengaluru, Karnataka
                            Jun 4, 2018
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                            Address: 560061

                            Dear sir/madam I have a Vodafone sim and I am an old customer . in Vodafone sim the internet will be start working for a few minutes and it disconnects and again I have restart the mobile and it happens same I have told to customer but they are careless and I have changed sim, mobile and did all the things as they told but I am facing same issue
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                              V
                              Vj K
                              from Madanapalle, Andhra Pradesh
                              Jun 4, 2018
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                              Address: Pondicherry, Puducherry, 605010

                              Hi,
                              On my vodafone no. I have received sms's saying that "re 1 store pack now active" and charges are being deducted.

                              As this service has not been requested by me, i would appreciate if someone in vodafone reviews my account, cancel all premium services or service packs and refund me the overcharged amount onto my mobile.

                              Kindly confirm once this is actioned.
                              Thanks
                              Jeffrey kiran
                              Vodafone India customer support has been notified about the posted complaint.
                              Unsuccessful recharge mob no-[protected] FROM A/C NO[protected]
                              IFSC-UTBI0TAP964 DATE[protected].8.25AM RS 199
                              Dear sir
                              before two month provided wi fi device by your executive . but never gated good services. Many complaint against that but did not resolve. Raised bill without uses. so i request waiver bill amount.

                              regards
                              dhirendra
                              [protected]
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                                Deepti Rotithor-Athawale
                                from Pune, Maharashtra
                                Jun 4, 2018
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                                Address: Pune, Maharashtra, 411030

                                6 months ago i had a vodafone connection and an addon number. The service was pathetic and i was forced to move on to another service provider. I had requested to transfer my main number and disconnect the addon. They said that they had noted this complaint. And yet they are still billing me for the other number everytime, promising me that this will be the last payment. They are also calling me regularly at least two to three times a week with their absolutely useless promotional offers, though i am on dnd. I want to formally register a complaint of harassment and cheating against the company. I have this number [protected] as an example of extremely rude customer service.
                                Vodafone India customer support has been notified about the posted complaint.
                                Not able to connect 000117 from my phone with Vodafone service. It never worked.
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                                  Jnyanendra Sethi
                                  from Gurgaon, Haryana
                                  Jun 4, 2018
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                                  Address: 122006

                                  I check my offer on my mobile ended with *3232 and found that 159,
                                  159= unltd call+28gb 4g data 28 days. I recharge yesterday and update my phone about 2gb then go to bed. While wake up i saw my mobile data got exhausted, there is no mb available on my phone. Then i tried to complain over customer care but there is no direct facility to talk with customer care.
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Jun 04, 2018
                                  Updated by Jnyanendra Sethi
                                  fraud
                                  Jun 04, 2018
                                  Updated by Jnyanendra Sethi
                                  Saying 159= UNLTD CALL+28GB 4G Data 28 Days and giving 1 GB . totally fraud
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                                    Aakash@00
                                    from Patiala, Punjab
                                    Jun 4, 2018
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                                    Address: New Delhi, Delhi, 110059

                                    My name is aakash bhardwaj, my e-mail address is [protected]@gmail.com.
                                    I was using postpaid number of vodafone i. E [protected]
                                    I was using plan of rs:-399 per month, later i changed the plan to 299. The sum of bill should be 1097, but when i saw the bill it was 1987.
                                    I asked the customer care agent that how is it possible. He explained me which i did'nt understood later the conclusion was wavinng out 27/- rs from my total bill. And when i have not paid my two months bill my connection was disconwnected then how they added third month bill.
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      Neha0087
                                      from Mumbai, Maharashtra
                                      Jun 3, 2018
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                                      My balance got deducted in the name of some healtho fortnightly pack inevery 15days even when didnt subscribed to any such service. This doesn't stop evn after i requested to stop this. Called this stupid customer care, they did confirm to received my call and message to their said number but still the requests was not generated hence they deducted the amount.. I dont remember clicking any link to activate such service but the executive was saying tht i did hence it got subscribed. My question is can u simply activate a service without confirming that action with the consumer by randomly sending such links in sms.. And that too from a third party. Also why are ur systems not upto the mark that they cant take simple stop request.. I tried doing that with both call and message means.. But it went invain
                                      Vodafone India customer support has been notified about the posted complaint.
                                      I am not able to send sms from my Vodafone sim.its really irritating I don't know what went wrong but i need it to be fixed asap
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                                        A
                                        addy3
                                        from Kolkata, West Bengal
                                        Jun 3, 2018
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                                        Address: Kolkata, West Bengal, 700024

                                        I had switched to vodafone as aircel was shutting down its operations in calcutta. I had hoped for a better reliable service, but to my dismay i couldn't enjoy the service at all as there weren't any. There is no tower in my location, absolutely zero connectivity. Forget internet, you can't even call. The only time i used their service was when i was out. All other networks aritel, jio, docomo works absolutely fine at my location. I have to walk 400m from my home just to receive an otp. With such crapy service i kept paying therefor the past 2 months. This month they are charging me rs 600 as late fee, but for what? Not using their service?

                                        I complained time and again for the last 3 months and spoke about legal actions, but they keep making excuses and extend time for repair. I feel absolutely cheated, this is professional extortion of money. I have payed nearly rs 500 for nothing and they demand i pay rs 600 more for nothing again.

                                        I have suffered terrible loss in my business, my bank, my aadhaar, my college everything is linked to this number, please rescue me from this mess.
                                        +2 photos
                                        Vodafone India customer support has been notified about the posted complaint.
                                        I paid 199rs for 1gb/day plan but in 4g i get speed of worst 3g and in 3g mode i get speed of worst 2g im not getting satisfied speed is that what i pay for i get 1Mbps in 3g but before launch of 4g they giving 3g speed 21Mbps.
                                        worst service worst speed i want my money back.
                                        My no.[protected]
                                        Your net is verry bad. Hum apka sim leke dahut galti kr baithe. Mera 4g ko network nahi he. 3g ko 2g ka reng. Main pareshan ho gaya hu.
                                        Muje lagta he tumse acha network docomo ya aircel ka hoga.
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