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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 325

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Reddy0491
from Bengaluru, Karnataka
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incorrect charges for unsent sms

Dear team, 35rs was deducted from my balance and when i contacted the custmore care regarding the same i understood from them it was charged for some contest sms but in reality from my number i have not sent any sms and they have incorrectly charged 35rs from the same and even these dedications are not reflecting in last 5 deduction on my vodafone app but their executives are refusing the incorrect chargers and providing illogical explanations...
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Vipintomar65
from Haridwar, Uttarakhand
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misbehaviour of your executive

Address:282001

My name is mister vipin kumar tomar i am vodafone customer today i talked to the vodafone west circle executive officer mis nisha and they talked to me very niggardly and nonsense way please file a complaint with them please tell me how she can talk to a customer like this i will be grateful for your life to solve this problem.


Thankyou
Your sincerely
Vipin kumar tomar...
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Maria Joseph 47
from Tiruchirappalli, Tamil Nadu
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wrong bill

My postpaid add on no [protected] was not activated. Also i did not make any out call. But after 2 months trichirapalli, tamil nadu. Vodofone retaier phones to day that bill is outstanding. I am a vodofone customer with post paid ph no. [protected] for more than 2 years paying bill amonthly about rs 2000. Now they gave an aa on no.[protected] compelling me. But they did not do any verification nor they did activate. Simply after a lapse of more...
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Vivek Gourikar
from Pune, Maharashtra
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regards dnd

Address:Nagpur, Maharashtra, 440001

Dear,
before 2 month ago i active dnd service on my vodafone no. [protected], and still i got sms from vodafone this is very irritating for me.in 2 months i talk to customer care executive every time they told me we activated your service. And last week when i told to operator i complain you i want to talk with your senior and she cut my phone, after i mailed to vodafone regards this problem 2 days ago she told me you...
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satya171977
from Ahmedabad, Gujarat
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vodafone excess billing denied to refund - 9727719636

Address:Vadodara, Gujarat, 390008
Website:www.vodafone.com

My vodafone postpaid connection has been billed excess bill of rs 1000 against telling me that its an internet usage charges, pls note i was given a plan of 499 from the vodafone executive itself telling me that you wont get a single rupee excess than 499 its unlimited plan, after that using for 2-3 months i asked them to change the plan from 499 to 49 they told me to do it after 3 days to save monthly rental, i also told the executive to...
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sahani.hwa
from Mumbai, Maharashtra
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money deduction of vas service

Address:Mumbai City, Maharashtra, 400097

Mera dnd active hai aur mera flash msg bhi band hai aur na hi mai gawar hu to bina kuch kiye mera vas service kyu activate ho jata hai.. Subah se mera 2 vas service active ho gaya 15 rs was deduct from my account. Maine deactivate kiya 2no service ko.. I want my money back.. Ye aaplogo ne chutiya banane ka dhandha chalu kiya hai kya.. Aise hi aap log kinte lakho logo kai paisa kha jate hoge.. Public is liye to balance bhi nhi rakhti jo gawar...
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B
from Noida, Uttar Pradesh
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not able to send sms.

Address:262401

I was recharging with unlimited 199 pack from last months. I never recognised that i am not able send sms. When my bank asked me send a sms to reset my password then i realised that i am unable to do so as i am a foolish vodaphone user. I called call centre many time for the same. After 10 or 12 tries i got a person who registered my complaint and told me that i have to wait for 4 days. After 4 days i got a call that the problem is resolved...
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NIKESH THAKKAR
from Mumbai, Maharashtra
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number suspended without intimation

Address:Thane, Maharashtra, 400601

On 30/05/2018 vodafone suspended my number which was postpaid since last 15 years. The company just randomly anytime suspended my number and all services were de activated. As i had no other number with me since so long, i had to face a lot of problems..

The reason i received in mail was confirmation received from company stake holder.
How the hell can company decide my number to be de active all of a sudden.
br...
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R
rudra kirtane
from Mumbai, Maharashtra
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unprofessional staff/not satisfied with service.

Hi vodafone

Yesterday i went vodafone store in malad (Lakha building,, adarsh nagar, near liberty garden, malad west, mumbai, maharashtra, mumbai, maharashtra 400064.) to just check information about migration on my sim card and i would like to do postpaid to prepaid. So i visit the shop i enter to shop. There was a counter but no executive present at the time a asked two time than mr. Ashish. Came (He didnt welcom me he sir...
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Rushikesh Kale
from Savantvadi, Maharashtra
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my 30 rs are deducted

Address:Kolhapur, Maharashtra, 416115

Surprisingly vodafon has deducted rs. 30.00 on 23 may at around 2.47 pm although i had never activated so called "lifestyle pack" and i was puzzled to see the notification sms of the said deduction. This is really very bad & shocking. I tried my level best to contact vodafon peoples to get back my money and to ensure that this is being deactivated immediately but its very tough to contact them.
Now which service provider we should...
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Sanjay_Shah
from Kolkata, West Bengal
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over charge of the bill

Address:Kolkata, West Bengal, 700025
Website:vodafone

Dear sir
We are currently using vodafone and several days back i had done international roaming in my phone. I had requested vodafone customer people via phone that i want a international roaming pack for my number. They said they would process the thing but they didn't do anything due to which i had to face lot of problem and my bill landed to rs 13460. On 4th or 5th may 2018 i had asked them to activate the pack but they didn't do...
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Indrasen Prajapati
from Mumbai, Maharashtra
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network issue

Address:Mumbai City, Maharashtra, 400078

Respected sir,
With the above mention subject. I wish to say that we are all residential hingulal society ramanagar tembipada bhandup west mumbai suffering network issue last 15 days. There are not a single network catch in the any person mobile this problem arise whenever jio tower sifted near by and all other network like idea airtel also face same problems. Many peoples port there no.in jio but i can not wish to port in so plz...
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ashu_123
from Pune, Maharashtra
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unstable internet connection

Address:Nashik, Maharashtra, 422010

Vodafone since i purchased is giving this problem. The data being on, still there is no internet connection. There is no pattern. It goes down anytime. And yes its not problem of my phone. Network settings are very well. Apns are ok. Evry setting is ok. But this vodafone sucks. I wud never suggest anyone to get vodafone. Instead i will be searching vodafone customers and make them dump their vodafone sim cards. Its not pleasing when you have...
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R
Rhee
from Kolkata, West Bengal
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deduction without consent

Yesterday, cell9 tube has been activated on my number. The message is saying i've requested it, bt clearly i haven't. I don't even know, what the pack is about. They are widrawing from my main balance. I've lost rs70 to it. It is utterly unacceptable. We don't recharge just to lose our balance to these things. These things must be checked by the authority... It's very much anoying. Please for once stand in our shoes, and feel the problem...
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AmlanNath
from Kolkata, West Bengal
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recharge not done yet after receiving the upi transaction

Address:Mumbai City, Maharashtra
Website:myvodafone.vodafone.in

Made a phonepe upi transaction, to have a recharge through myvodafoneapp on 25th may 2018.
But still now the recharge is not done, yet vodafone is ignoring the transaction being made.
When i contacted phonepe they provided me with all transaction details like:
Transaction id: hdf171af3db64a24168b4b8929ce69f8cc6
Utr no:[protected]

When contacted the customer service they are unable to provide any...
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Nandini Maheshwari
from Chandigarh, Chandigarh
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sim activation delay

Address:New Delhi, Delhi, 201001

Dear team,
I have been really a loyal customer of vodafone. I had taken the sim long time back and have stuck with the number...8998. However i lost my phone, and the got a new sim in bombay (Kandivalli east store (As i live in bombay now). I produced my adhaar card and needed information for the number and was promised my number will get activated in 2 days. It has been 3 days already, as this is my primary number, all my transactions,...
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AJUBA Patel
from Anand, Gujarat
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lack of responsibility

Address:Anand, Gujarat, 388120
Website:www.vodafone.in

I did used jio application/card b4 vodafone. They give us same renew button on their application (Which is always enable) and if you do ur plan renew early still they ll start ur renew plan after finish d current plan which we bought. They do not start your plan early until ur current plan not over. So how & why you dont do vodafone the same?

Also tell me definition of "renew"
What is meaning of renewal plz tell me...
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Sourav Chattaraj
from Bengaluru, Karnataka
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no outgoing calls

I am unable to make outgoing calls from my vodafone number. I can text and receive calls though. I have tried reinserting my sim into my mobile and setting tge network manually. Also tried inserting the sim in another mobile. But none of the techniques have worked. Also i cannot call vodafobe customer services from my number. Please look into the matter. My network center is west bengal....
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Srinivas Rao Arvapalli
from Delhi, Delhi
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network issues

Address:South Goa, Goa, 403802

I srinivas staying at new added, vasco, goa. Last six months onwards, i have told to the vodafone people about the network issues, especially on internet service. The internet service will work only during the night after 11 pm till morning 5 am sometimes up to 7 am only.in between time, even if you stand on the main road of new vaddem i was unable to get the signal. Please resolve the issue as early as possible. Paying money but not accountability...
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Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.vodafone.com

In corporate plan, they told you that your limit is set to rs 1000 and if limit is crossed then your further usage will be stopped and you will charge rs 1000 only.
I am charged bill around rs 10, 000 in which they have put charges of rs 8362 for 34 mb. First of all how international roaming is still active when i have recharged for one month only in two months back. Second how they can cross my limit and make a huge bill. Third no...
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