Vodafone India Complaints & Reviews

Hi, i am vodafone postpaid customer ([protected]), i opted for DNS even thought i am getting unwanted cellphone calls every day and this leads me so embarrassing.
In a single day i am getting these mentioned call saying as they will provide bank loans and i suspect these are fake calls.
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I have purchased vodafone Sim from one of Vodafone mini store. I paid full amount for porting my number from since last couple days I am trying to get my service on Vodafone but I have no service. I am trying to reach that store they are not supporting as well while purchasing the connection I had strong feeling that I would be in trouble but after all I am consumer in India. It is cosumer`s duty to get service even though there is no service....

I made a international roaming plan of 5750 for Europe tour. ( Mobile Number +91 [protected])

In the selected plan having incoming call and outgoing calls are free. But amount is deducting from the main account. So we couldn't get an incoming call or make a outgoing call.

But the same was not yet resolved from 22.05.2018 inspite of several call to customer care and email vodafonecare.[protected]@vodafone.com...

I got call from vodafone sales agent to provide a postpaid connection. I was offered a connection for 299 + taxes with benefits suggested by agent, and one of them being mobile phone insurance. I accepted that offer. Now i paid for it, i am told the charges will be 399+ taxes per month and if i need insurance, i have to switch to 499 plan. This is wrong and unethical selling from vodafone....

I have paid my phone bill yesterday, so that i can move to prepaid connection, and today morning i got a message that i have activated these services, so i got charged for both of the services and due to that my prepaid connection request also got cancelled.
I have also been charged for numerous packages in past few months, none of those i had activated for.

I am fed up by the service and high charges of vodafone, they...

The customer service agents in the vodafone store hirandani powai are extremely unprofessional. I went to upgrade my 3g simcard to 4g sim. The customer serve agent vikas was extremely lethargic while giving me the new sim after hell lot of time he told me the old sim will get deactivated in 20mins and new one will start and after i left the store and after a while when i opened the new sim pack the seal looked like it was open and stuck again...

Hello,
I recharged rs 458 1.4gb/day free calls plan on 14th may but still it has not been activated.
All my work is pending due to this. Please help me soon as possible.
Contact :- [protected]
Payment id :- nhmp[protected]
I tried calling the maharashtra circle customer care number today[protected] [protected] like 10 times today but i only get to hear the same prerecorded voice again and again. I need urgent...

My vodafone no is [protected], from last 14-15 days i am not getting internet speed and network too kindly resolve my problem or return my 509 rs recharge back... When i am unable to use it hardly then i have to change my service provider. I have complaint to customer care 4-5 times but no one is resolving my problem. You are providing your services for per day not even a day more than its plan what if i am unable to use its services from...

It is highly lamented to brief you, in regards with this matter, for your remedial action, to firstly get the old accounts [protected]cancelled from your records, paid dues in dec 2018, along with cancellation mail.

Since then, it’s the second time, when my other number i. E. [protected] getting blocked & your recovery team rampant harass me on phone & later block the number without any reason. First, they did in dec 2018,...

Hi

I recently made a wrong recharge of rs.158 to a number [protected] which was originally intended for [protected]. I wrote to vodafone customer care but they were not co-operating even if i provided the evidence of this wrong recharge.
Operator reference number: onr[protected]
And recharge time is : 22 - may-2018 12 :33 pm

Recharge done using paytm....

Dear sir,
My vodafone no is [protected], from last 14-15 days i am not getting internet speed and network too kindly resolve my problem or return my 509 rs recharge back... When i am unable to use it hardly then i have to change my service provider. I have complaint to customer care 4-5 times but no one is resolving my problem. You are providing your services for per day not even a day more than its plan what if i am unable to use...

From last one year, i was using vodafone prepaid. Then for some time i went to abroad. When i returned they terminate my connection. Saying that this no. You have ported from idea so they will cut it. Then they told me to they will start the no. But they will do in postpaid and after 3 months i can change in prepaid. On 8 feb, recharged for inr 509 which is useless. One week before i went to vodafone store in sector 35, chandigarh. They told...

Respected Sir,

My Vodafone number is [protected] and my name is Anish Ranka.

I am sick and tired of Vodafone with the way they are treating their customers.

I was travelling to turkey with a layover in Doha / Kuwait having international roaming plans activated as per the customer executive told me. Before travelling I even called up the customer executive services where they clearly explained me the...

I use Vodafone services from last 10 years. I never take a loan whenever I have low data balance. Just I do a recharge with FTT offer.

This time on 14th may I received a message that chota credit 10/ added & 13/ will be returned back. This comes into my attention today.

Neither I give input on IVR on incoming call nor I made any outgoing call to get this loan & they credited 10/ by technical mistake.
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Misconduct from vodafone customer service dated 21/5/18, along with non stop sending of service messages mob number [protected], even on persistent request to stop. Time 3.50 pm. How can a customer service provider even dare to talk or behave like that to his/her customer, tap recorded. Who to we turn to in times of need if a care provider is the one misbehaving. Kindly review and proper action to be taken....

Each time i try calling any number i have to listen to a 10 to 20 sec ad about some service of vodafone...
Pls help me get rid of it... My vodafone no. is [protected]. It happens everyday.
Imagine a scenario, when I need to call someone urgently, and all I can do is wait for 20 second ad to be over before the phone at the other end rings.
I called the customer care center, they said "nothing can be done about it., contact...

For consecutively two months we are getting value added service charges usage for special numbers 51717*90. We are not calling on these number and the timing of calls are early mornings when we are getting ready for office or on the way to the office or in the evening when we are coming from the office. So its also not possible for others to use my phone. When complaining they 560t return 250 amount but then again next month we get rs 560...

I made 2 bill payments of Ra.261 & Rs.260.07 on 19th May 2018. The first one got credited. The amount of Rs.260 is still not credited. Customer service is not helpful. I am attaching the paid receipt. Mobile number [protected]
I raised service requests but all were updated as closed without even resolving it or speaking to me clearly. No response for email to Vodafone.[protected]@vodafone.com...

The email that i received says that the refund cheque has been returned. I need to provide the nearby vodafone store address where the cheque will be sent. Accordingly, i went to nearby vodafone shop and the person at counter told that she did the respective action without giving my any receipt of my complain or keeping me in cc in any email. Told me that they would contact me when the cheque will come at their shop. Till now i haven't received...

Today i received 2 sms from vodafone saying that international roaming and i-roaming pack has been activated on my number. I have never asked for any of these services and after fighting a long time against unauthorized vas, now a new avenue has started to steal my money. I am very disappointed with vodafone and i am seriously considering porting to airtel or jio....