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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 330

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K
KanishakJain
from Noida, Uttar Pradesh
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my number deactivated

Address:Nagpur, Maharashtra

I have a vodafone number from last 10 years and now they deactivated the number as they somehow attach someone else bill to my number and asking me to pay the bill. I am having so much problem with that. I have dropped sooo many mails in vodafone customer care and talk to different customer care representative about it but no one is helping me in that. They simply ask me to pay bill, but why should i pay bill for which i have not used....
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B
Bhavin c Solanki
from Ahmedabad, Gujarat
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balance deduction by different services without confirmation of customer.

Hello sir,

Vodafone company always deducting balance amount through different services from internet without any conformation of their customers.
And while we make complaint to 198 number they inform that the service is activated by us... That is not true.

We are not activating any value added services..

Plz help and stop vodafone to do so.

Thanks....
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K
from Bengaluru, Karnataka
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network issue

Address:Bangalore, Karnataka, 560076

I am holding a post paid connection with vodafone india bangalore.in my area i am not able to use vodafone services properly. I am not even getting any signal. Even though they are not providing services properly they are making me to pay entire bill every month. They are not even giving concession. This is giving a lot of pain to me....
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P
Pratiush Sharma
from Gurgaon, Haryana
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no network coverage

Address:New Delhi, Delhi, 110012
Website:Vodafone

Dear Sir,

SUB: No Network Coverage

My Vodafone No. is [protected]. Its about 3 years i am complaining against no network coverage at home. I m living in budh Nagar, inderpuri. Every time complaint is registered but no one take any action, said it will be fine within 2-3 months.

About this, i have tried to contact ur customer care many times but no one responded except giving excuses. So kindly...
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S
Shukesh Kumar
from Agra, Uttar Pradesh
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compulsory sales technique

I am a Vodafone customer. I had to transfer ownership of my mother's phone number to my grandmother's name.
I visited the Sant Nagar Vodafone Store. The store manager asked me to upgrade to postpaid to change name. She asked me quote to wait for 3 months before converting it back to prepaid as it was mandatory.

I waited and paid bills for three and a half months. I got it converted. Then next time I wanted to go the...
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M
MD FAROOK
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mnp not successful and both sims are not working

Address:624002

Hi team,

I have requested porting request tt137459 from tata docomo to vodafone for the number [protected].

Got a confirmation message from vodafone on 16 may telling request has been approved by docomo.

Now both simcards are showing sim card registtration failed and i am outside of tamilnadu now.

Please look in to this on priority.

My alternate number : [protected]...
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D
Devil95
from Delhi, Delhi
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deduction of charges due to hello tunes

Address:110092

Hi,

My mobile no is "[protected]". I never requested for activation of hello tunes in my mobile but suddenly i got an sms stating that rs 19 will be deducted as i has requested for the activation of hello tunes. Then i had to stop the request but the amount was already deducted from my balance.

Please look into the problem and do the needful.

Thanks and regards
Diganta mukherjee...
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A
Ashikjjohn
from Mumbai, Maharashtra
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cheating

Today too u deducted my 39 rs for a service that i had not subscribed for its 5th time this week u guys can't are not able to stop it. Its better u guys resign your job and go do something else no one should be this much irresponsible. This is the limit iam porting out. I cant take no more chances. U guys are not even allowing me to talk to your customer executives. Feel shame on you vodafone. This is the 2nd time this week i am writing a...
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Address:335038
Website:Vodafone India

My number was with vodafone postpaid but i ported out to Jio and got email from vodafone about Rs.792 refund of security deposit but waiting for 7-8 months and lots of complaints to customer care still no money received
once customer care person said that u will receive money in ur prepaid account but not received any money...
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P
Praveen Chitrala
from Hyderabad, Telangana
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get unwanted calls saying as providing bank loans

Address:Ranga Reddy, Andhra Pradesh, 500049

Hi Team,

I am using Vodafone postpaid:[protected], very frequently i am getting unwanted calls every day and i felt very embarrassing due to this harassment.
I am listing out these numbers which i got for only one day:

[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
Can you check these numbers...
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M
Maan Mandhan
from Kaithal, Haryana
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net issue

Address:135001

Sir, i am a custmer of vodafone india. And have taken a net plan from vodafone but the speed of internet iv very cheap. I have complained meny times to custmer care but they dont do anything. Now the block my custmer care no. I want to leave this network but i dont know why i cant sending a massege. My no. Is. [protected]. Name - maan singh. Haryana...
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P
prakashpanchal12345
from Vadodara, Gujarat
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recharge not done

Address:Vadodara, Gujarat, 390009

Today i have recharge my number from website but unfortunately it was not done and my phone is not working for out going calls. Please find below detail for my transection and give solution as soon as possible.

My mobile number is [protected]

Vodafone transaction of rs.179.0 from a/c ending 5727 on 16 may 18 at 14.01 is igadnpyyv3

Please do needful.

Regards,
Prakash...
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A
abhishek.chaudhuri
from Mumbai, Maharashtra
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prepaid to postpaid conversion

Address:Pune, Maharashtra, 411020

I am a vodafone postpaid maharashtra customer (Num [protected]). I wanted to add my mother's number [protected] (Prepaid) as a child account under my number. The request was made on 9th may. The vodafone customer service personnel at aundh, pune branch assured me it will be done in 4 hrs.. But now after 1 week they say that your request is deleted.
This is totally unprofessional attitude and carelessness on the part of the vodafone...
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M
mAZZA AA JAYGA
from Delhi, Delhi
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network and internet speed issue

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308

Dear sir,
My vodafone no is [protected], from last 10-12 days i am not getting internet speed and network too kindly resolve my problem or return my 509 rs recharge back... When i am unable to use it hardly then i have to change my service provider. I have complaint to customer care 4-5 times but no one is resolving my problem. You are providing your services for per day not even a day more than its plan what if i am unable to use...
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K
Kasi007
from Chennai, Tamil Nadu
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using my no without my prior knowledge

Address:Nagapattinam, Tamil Nadu, 609001

Dear sir
As we using this priority no: [protected] in the aircel network and we took the connection in the name of shanthi trading company. Due to aircel network problem we have not using few days at the time after we approach the no for porting process but we not able to process. Actually we holding around 25 connections in the corporate name which is in aircel, after aircel problem we port out to vodafone.
As we switch over...
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G
Gokul Khatri
from New Delhi, Delhi
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wrong billing for the month of may april

Address:New Delhi, Delhi, 110055

I, gokul bahadur khatri registered my strong protest / resentment for charging fabricated call no.51717 dated 30/04/18-17:52:23 for 181 minutes duration charging rs.2534/- which i've never been made. Please investigate the matter and let me know to whom i spoken, it is pertinent to mention here that my entire record since induction of the scheme may be gone through and it is evident that entire duration of my membership of your esteem company...
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S
susmitas
from Nagpur, Maharashtra
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international roaming facility not received even after recharge

Address:713205

I did not get an internet connection while travelling abroad with the international roaming 3 days plan. I have been sending emails and making calls since 22nd Apr'18 and they are harrassing me like anything. Every email is replied by new new persons and they are staring asking and replying the same thing. They dont even bother to check previous emails for information, which I have already provided. I did not know that VIL is making profit...
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S
Sahil M Shah
from Mumbai, Maharashtra
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international roaming

Address:Mumbai City, Maharashtra, 400057

I did not get an internet connection while travelling abroad with the international roaming unlimited plan.
Even after calling 3-4 times my issue was not resolved.
I was charged the full amount in my bill so i complained requesting a waiver of the charges.
After a series of calls and discussions they finally agreed to waive off the charges.
Three days later i get a call saying that the charges can't be waived...
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N
Nirmala Sarkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad behaviour and response from vodafone customer care executive

Address:Khordha, Odisha

Today at 1:05 pm i have called to vodafone customer care regarding my data usage details and to unsubscribe one unauthorized subscription i. E. Ultravideos. The customer care executive who picked my call has deactivated the subscription on my request but regarding the details of data usage, instead of helping me out she denies giving me the details and she replies me to go to the vodafone store for this matter. She is so stubborn that after...
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J
jagadeep
from Hyderabad, Telangana
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not received my post paid sim

Address:Hyderabad, Andhra Pradesh, 500034

I have taken a new post paid connection on jodi offer 20days ago and the sim was also activated on the same day 26th april. But till today no sim received from vodafone and one one is taking care to resolve my issue. I have called ample of times to vodafone sales team and ccustomer care but till today no response. It's better to visit consumer forum rather than talking to vodafone....
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