Vodafone India Complaints & Reviews

Respected sir/madam,
I tried to reacharge my vodafone sim for rupees 199/- via online and when the transaction process was going on the process got stuck. But the amount was deducted from my account.
When i checked whether my recharge was done it wasn't. It was unsuccessful. I'm 199/- rupees out and sim hasn't been recharged.
What do i do? Please help..

I was deducted rs.90 for subscribing to wwe zone pack. Seriously i not even knw what this pack is untill i received a message saying thnx for subscribing to it. Without my concern how dare vodafone is cheating people like this. Vodafone better please stop stealing. I dnt care about the money but i need an apology from you guys for causing all this mental agony.. Go n beg in street rather stealing..

Respected sir/madam

My name is zarna thakar and my vodafone number is [protected]. My bill for the month of april 2018 was 1178 which includes rs. 900 for my plan and other amount consists of downloads.
Every month in my bill they add downloads charge which i have never used. Also my outgoing call services were stopped due to non payment of my bill. I paid 1000 rupees as the vodafone people told me they will waive off 100 rs as late fees. Services on my number were still not restored. I had to call customer care to restore my services. I am very upset with the services provided as i have to pay extra and i have to call customer care to restore my services despite paying 95% of my bill amount.

There is now response from the customer care also when i complained this issue to the vodafone customer care. Please solve this matter asap.

My outgoing SMS is blocked for about 3 months. When I was calling the customer care regarding this, they are asking me to register in the TRAI. Why should I need to regiater in the TRAI, since i am not the telemarketer and also I am not the frequent SMS sender. My biggest concern is I am not even aware of this problem because I don't use to send SMS and now when I really need to send for an emergency I couldn't send it and the customer care is asking me to register in TRAI as the telemarketer. Only SIM am using from the beginning is Vodafone and the issues that are happening right now is really bugging me a lot.

Dear vodafone,

I’m facing problem with poor connectivity and call drops for about more than 6 months now.
I have minimum range where ever i go and all i have to hear is that “your phone is never reachable”
To be specific in tilak nagar, chembur there is no range and in dadar i have bare minimum range! It’s getting on to the nerves now and i hope and request you to fix it as soon as possible!

I am trying to message on 1900 to port my number but the message can't be sent.
Some serious issue and am trying to do it for past 2 weeks.
I would like to port my number from vodafone to other telwcom service provider and when i click send to message port xxxxx my no. Xxxxx to 1900, the message fails to be sent and it becomes an issue as i am unable to give the code to the customer care of other company and thus i am left struggling with vodafone as the area where i live or work has very bad service of vodafone.
What's the issue and why my message to 1900 is blocked by vodafone.
Sincerely,
Suvesh kumar
Lawyer
Supreme court of india

Dear sir/madam

*i have recharged rs.10.00/- for my
Vodafone prepaid sim at 17 may 2018
Night... But i m not received any
Message from vodafone service... And i
Do not have any balance now so it's very
Urgent for me.
*. I had recharge my vodafone prepaid
Connection for rs.25 through account
On dated 16 may 2018 at about
11:20am i got a confirmation msg on
My mobile that showing-"your
Prepaid account has been recharge
Successfully for rs.25 but my current
Balance is -1.35. I have not got my
Exect value.
Please help me to solve this problem
As soon as possible.

I have a vodafone number from last 10 years and now they deactivated the number as they somehow attach someone else bill to my number and asking me to pay the bill. I am having so much problem with that. I have dropped sooo many mails in vodafone customer care and talk to different customer care representative about it but no one is helping me in that. They simply ask me to pay bill, but why should i pay bill for which i have not used.

Hello sir,

Vodafone company always deducting balance amount through different services from internet without any conformation of their customers.
And while we make complaint to 198 number they inform that the service is activated by us... That is not true.

We are not activating any value added services..

Plz help and stop vodafone to do so.

Thanks.

I am holding a post paid connection with vodafone india bangalore.in my area i am not able to use vodafone services properly. I am not even getting any signal. Even though they are not providing services properly they are making me to pay entire bill every month. They are not even giving concession. This is giving a lot of pain to me.

Dear Sir,

SUB: No Network Coverage

My Vodafone No. is [protected]. Its about 3 years i am complaining against no network coverage at home. I m living in budh Nagar, inderpuri. Every time complaint is registered but no one take any action, said it will be fine within 2-3 months.

About this, i have tried to contact ur customer care many times but no one responded except giving excuses. So kindly take the action.

Thanks & Regards,
Pratiush Sharma.

I am a Vodafone customer. I had to transfer ownership of my mother's phone number to my grandmother's name.
I visited the Sant Nagar Vodafone Store. The store manager asked me to upgrade to postpaid to change name. She asked me quote to wait for 3 months before converting it back to prepaid as it was mandatory.

I waited and paid bills for three and a half months. I got it converted. Then next time I wanted to go the same process for my phone number, I was advised the same process by another employee.

Frustrated I called the customer care who said it 3 month gap is not mandatory. The Vodafone employee in Lajpat Nagar Store confirmed. The semantics in Vodafone policies costed me RS 900.
I was misleaded to migrate my Vodafone number to postpaid. I was promised I will get back Rs 200 as pro rata balance of my active 450 plan at the time of conversion
I did not get back the Rs 250+250 = 500 rupees as safety deposit.
I also lost the 160 rupees balance in my phone. In total I lost RS 1760.
More importantly I was frustrated by the Semantics.

Hi team,

I have requested porting request tt137459 from tata docomo to vodafone for the number [protected].

Got a confirmation message from vodafone on 16 may telling request has been approved by docomo.

Now both simcards are showing sim card registtration failed and i am outside of tamilnadu now.

Please look in to this on priority.

My alternate number : [protected]

Hi,

My mobile no is "[protected]". I never requested for activation of hello tunes in my mobile but suddenly i got an sms stating that rs 19 will be deducted as i has requested for the activation of hello tunes. Then i had to stop the request but the amount was already deducted from my balance.

Please look into the problem and do the needful.

Thanks and regards
Diganta mukherjee

Today too u deducted my 39 rs for a service that i had not subscribed for its 5th time this week u guys can't are not able to stop it. Its better u guys resign your job and go do something else no one should be this much irresponsible. This is the limit iam porting out. I cant take no more chances. U guys are not even allowing me to talk to your customer executives. Feel shame on you vodafone. This is the 2nd time this week i am writing a complaint to you guys. Atleast this time please show some respect to your customers
My no: [protected]

My number was with vodafone postpaid but i ported out to Jio and got email from vodafone about Rs.792 refund of security deposit but waiting for 7-8 months and lots of complaints to customer care still no money received
once customer care person said that u will receive money in ur prepaid account but not received any money

Hi Team,

I am using Vodafone postpaid:[protected], very frequently i am getting unwanted calls every day and i felt very embarrassing due to this harassment.
I am listing out these numbers which i got for only one day:

[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
Can you check these numbers...

Sir, i am a custmer of vodafone india. And have taken a net plan from vodafone but the speed of internet iv very cheap. I have complained meny times to custmer care but they dont do anything. Now the block my custmer care no. I want to leave this network but i dont know why i cant sending a massege. My no. Is. [protected]. Name - maan singh. Haryana

Today i have recharge my number from website but unfortunately it was not done and my phone is not working for out going calls. Please find below detail for my transection and give solution as soon as possible.

My mobile number is [protected]

Vodafone transaction of rs.179.0 from a/c ending 5727 on 16 may 18 at 14.01 is igadnpyyv3

Please do needful.

Regards,
Prakash

I am a vodafone postpaid maharashtra customer (Num [protected]). I wanted to add my mother's number [protected] (Prepaid) as a child account under my number. The request was made on 9th may. The vodafone customer service personnel at aundh, pune branch assured me it will be done in 4 hrs.. But now after 1 week they say that your request is deleted.
This is totally unprofessional attitude and carelessness on the part of the vodafone branch and aundh, pune. Everytime i called and talked to the team leader ms anagha there, she told me big stories as to she is talking with the manager and the head of the team to get this done, but nothing has happened till date.
Now my mother's number is not working. This is really pathetic.