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Vodafone India Complaints & Reviews

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Updated: Apr 2, 2026
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M
Maan Mandhan
from Kaithal, Haryana
May 16, 2018
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Address: 135001

Sir, i am a custmer of vodafone india. And have taken a net plan from vodafone but the speed of internet iv very cheap. I have complained meny times to custmer care but they dont do anything. Now the block my custmer care no. I want to leave this network but i dont know why i cant sending a massege. My no. Is. [protected]. Name - maan singh. Haryana
Vodafone India customer support has been notified about the posted complaint.
I cant send sms
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    prakashpanchal12345
    from Vadodara, Gujarat
    May 16, 2018
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    Address: Vadodara, Gujarat, 390009

    Today i have recharge my number from website but unfortunately it was not done and my phone is not working for out going calls. Please find below detail for my transection and give solution as soon as possible.

    My mobile number is [protected]

    Vodafone transaction of rs.179.0 from a/c ending 5727 on 16 may 18 at 14.01 is igadnpyyv3

    Please do needful.

    Regards,
    Prakash
    Vodafone India customer support has been notified about the posted complaint.
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      A
      abhishek.chaudhuri
      from Mumbai, Maharashtra
      May 16, 2018
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      Address: Pune, Maharashtra, 411020

      I am a vodafone postpaid maharashtra customer (Num [protected]). I wanted to add my mother's number [protected] (Prepaid) as a child account under my number. The request was made on 9th may. The vodafone customer service personnel at aundh, pune branch assured me it will be done in 4 hrs.. But now after 1 week they say that your request is deleted.
      This is totally unprofessional attitude and carelessness on the part of the vodafone branch and aundh, pune. Everytime i called and talked to the team leader ms anagha there, she told me big stories as to she is talking with the manager and the head of the team to get this done, but nothing has happened till date.
      Now my mother's number is not working. This is really pathetic.
      Vodafone India customer support has been notified about the posted complaint.
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        M
        mAZZA AA JAYGA
        from Delhi, Delhi
        May 16, 2018
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201308

        Dear sir,
        My vodafone no is [protected], from last 10-12 days i am not getting internet speed and network too kindly resolve my problem or return my 509 rs recharge back... When i am unable to use it hardly then i have to change my service provider. I have complaint to customer care 4-5 times but no one is resolving my problem. You are providing your services for per day not even a day more than its plan what if i am unable to use its services from 10 - 12 days???
        Vodafone India customer support has been notified about the posted complaint.
        May 19, 2018
        Updated by mAZZA AA JAYGA
        Dear sir,
        My vodafone no is [protected], from last 14-15 days i am not getting internet speed and network too kindly resolve my problem or return my 509 rs recharge back... When i am unable to use it hardly then i have to change my service provider. I have complaint to customer care 4-5 times but no one is resolving my problem. You are providing your services for per day not even a day more than its plan what if i am unable to use its services from 14 - 15 days???
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          K
          Kasi007
          from Chennai, Tamil Nadu
          May 16, 2018
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          Address: Nagapattinam, Tamil Nadu, 609001

          Dear sir
          As we using this priority no: [protected] in the aircel network and we took the connection in the name of shanthi trading company. Due to aircel network problem we have not using few days at the time after we approach the no for porting process but we not able to process. Actually we holding around 25 connections in the corporate name which is in aircel, after aircel problem we port out to vodafone.
          As we switch over all the other connections except this[protected] no. We using this number in business purpose how the third party using without my knowledge, proof, corporate copy. Our business is struggled due to this no is not reach out for our clients...
          As kindly asking you to solve this problem, recover my no and compensate my business loss...
          Thank you
          By
          Kasinathan m
          ([protected])
          Vodafone India customer support has been notified about the posted complaint.
          My name is Lokenath Acharjee and I am using Vodafone Post Paid connection. My cell no is :[protected] I am using this no from the past 3 or 4 years . But I have not received any hard copy of my bill. Kindly Look into the matter
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            G
            Gokul Khatri
            from New Delhi, Delhi
            May 16, 2018
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            Address: New Delhi, Delhi, 110055

            I, gokul bahadur khatri registered my strong protest / resentment for charging fabricated call no.51717 dated 30/04/18-17:52:23 for 181 minutes duration charging rs.2534/- which i've never been made. Please investigate the matter and let me know to whom i spoken, it is pertinent to mention here that my entire record since induction of the scheme may be gone through and it is evident that entire duration of my membership of your esteem company i am a very short caller.
            Please do the justice
            Sincerely
            Vodafone India customer support has been notified about the posted complaint.
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              S
              susmitas
              from Nagpur, Maharashtra
              May 15, 2018
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              Address: 713205

              I did not get an internet connection while travelling abroad with the international roaming 3 days plan. I have been sending emails and making calls since 22nd Apr'18 and they are harrassing me like anything. Every email is replied by new new persons and they are staring asking and replying the same thing. They dont even bother to check previous emails for information, which I have already provided. I did not know that VIL is making profit by stealing customer's money in this way. I could not use the SIM while in abroad, though I have taken international roaming and now money is not also refunded and customer care is harrassing me like anything since 22nd Apr'18
              Vodafone India customer support has been notified about the posted complaint.
              May 15, 2018
              Updated by susmitas
              As the mobile is not working abroad, you can contact my sister at [protected] in India
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                S
                Sahil M Shah
                from Mumbai, Maharashtra
                May 15, 2018
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                Address: Mumbai City, Maharashtra, 400057

                I did not get an internet connection while travelling abroad with the international roaming unlimited plan.
                Even after calling 3-4 times my issue was not resolved.
                I was charged the full amount in my bill so i complained requesting a waiver of the charges.
                After a series of calls and discussions they finally agreed to waive off the charges.
                Three days later i get a call saying that the charges can't be waived off.
                It is very sad to see such a big company going back on their word.
                Highly disappointed with the service.
                Vodafone India customer support has been notified about the posted complaint.
                Similar thing is happenning with me. I have been sending emails and making calls since 22nd Apr'18 and they are harrassing me like anything. Every email is replied by new new persons and they are staring asking and replying the same thing. They dont even bother to check previous emails for information, which I have already provided. I did not know that VIL is making profit by stealing customer's money in this way. I could not use the SIM while in abroad, though I have taken international roaming and now money is not also refunded.
                My sim card in not in use last 5 months after this my sim is not working how can irepair it
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                  N
                  Nirmala Sarkar
                  from Mumbai, Maharashtra
                  May 15, 2018
                  Resolved
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                  Resolved

                  Address: Khordha, Odisha

                  Today at 1:05 pm i have called to vodafone customer care regarding my data usage details and to unsubscribe one unauthorized subscription i. E. Ultravideos. The customer care executive who picked my call has deactivated the subscription on my request but regarding the details of data usage, instead of helping me out she denies giving me the details and she replies me to go to the vodafone store for this matter. She is so stubborn that after my repeated complaint she refuses to give me the details. I didn't expect this kind of response & service from this reputed organization. I personally feel that complaint handling & solving desk are more sensitive one and you should appoint some well experienced executive for this desk. Kindly advice them to be more sensible while giving the response and if they can't solve the query then they should escalate to their superior. Thank you.
                  Jun 23, 2018
                  Complaint marked as Resolved 
                  Vodafone India customer support has been notified about the posted complaint.
                  Verified Support
                  May 21, 2018
                  Vodafone India Customer Care's response
                  Hi! That's not how we want you to feel :( We will get this sorted out right away!

                  Regards,
                  Vodafone India
                  [protected]
                  My Vodafone Number is[protected] is No valid. Why?
                  My Vodafone Number is[protected] is No valid. Why?
                  My Vodafone Number is[protected] is No valid. Why?
                  My Vodafone Number is[protected] is No valid. Why?
                  My Vodafone Number is[protected] is No valid. Why?
                  I never opted or sent a request to active Vodafone cell9 tube pack. But it automatically got activated and I have been charged Rs.35 unnecessarily.
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                    J
                    jagadeep
                    from Hyderabad, Telangana
                    May 15, 2018
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                    Address: Hyderabad, Andhra Pradesh, 500034

                    I have taken a new post paid connection on jodi offer 20days ago and the sim was also activated on the same day 26th april. But till today no sim received from vodafone and one one is taking care to resolve my issue. I have called ample of times to vodafone sales team and ccustomer care but till today no response. It's better to visit consumer forum rather than talking to vodafone.
                    Vodafone India customer support has been notified about the posted complaint.
                    My village chandgothi dist. Churu rajasthan yahaa pr vodafone ka 4g network chiye
                    The network provider Voda phone had deducted Rs45 for WWE Zone pack when I had not activated for the service. I hve a plan of 1.4 gb n unlimited calls. Also has wifi. This is an unethical practice to rob the customers money..
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                      N
                      Nikhil Theurkar
                      from Pune, Maharashtra
                      May 15, 2018
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                      Address: Pune, Maharashtra, 411039
                      Website: [email protected]

                      Issue about ma vodafone postpaid bill i want to file a case against vodafone postpaid they charged me alot for the service which i havent used they stopped ma incoming also so i want to make sure take my complaint seriously and they charged me alot and they also stopped my incoming also so i want to file case or complaint against vodafone postpaid and plz take my complaint seriously
                      My vodafone number [protected]
                      And alternate number [protected]
                      Vodafone India customer support has been notified about the posted complaint.
                      May 08, 2018
                      Gurmukh Bhatti's response
                      Please [protected] Number Ower Name And Address
                      I have recharge for 199 which says I have 10sms free, but not able send SMS. When I called at 4am I was asked to call after 6am...when I called now IVR is just going on and on. What is happening?
                      Sir,
                      [protected] This Number Detail, Owner Name And Address
                      I have taken 28 days international roaming facilities which has stopped suddenly
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                        N
                        Nikhil Theurkar
                        from Pune, Maharashtra
                        May 15, 2018
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                        Address: Pune, Maharashtra, 411039
                        Website: [email protected]

                        They charged me alot i havent used their servives but they charged me more than i used they stopped my incoming also
                        So i want to file a case against vodafone postpaid
                        My number [protected]
                        Alternate number [protected]
                        And i havent used their services but still they are not accepting my issue
                        And they are charging me for that
                        And instead they stopped my incoming so thats why i want file this complaint
                        And take this complaint seriously plzz
                        Vodafone India customer support has been notified about the posted complaint.
                        Twice recharge done... From paytm.
                        My Vodafone services have been barred due to pending due..Now even though after i cleared all my dues my services have been not activated
                        Sr. Operation manager(North East)Vodafone company want my land for set up a Mobile tower and they told me that a permission letter is required from TRAI and it cost 20, 000 rupees is it correct
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                          A
                          Augustine Nirmal CJ
                          from Ferokh, Kerala
                          May 14, 2018
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                          Vodafone shows that they provide upto 100 free sms per day. But now I'm facing very difficulty in sending sms when i contact with the customer care executive they said that it will be solved in about 24 hours. After 3 days due to the same reason I contacted the customer care again and told about the matter. Then they said that it will be solved by half an hour till now I'm facing the problem. Why you are barring the sms. Are you trying to foolish people?
                          Vodafone India customer support has been notified about the posted complaint.
                          May 14, 2018
                          Updated by Augustine Nirmal CJ
                          Vodafone shows that they provide upto 100 free sms per day. But now I'm facing very difficulty in sending sms when i contact with the customer care executive they said that it will be solved in about 24 hours. After 3 days due to the same reason I contacted the customer care again and told about the matter. Then they said that it will be solved by half an hour till now I'm facing the problem. Why you are barring the sms. Are you trying to foolish people?
                          I have been charged for international roaming on my Vodafone number

                          [protected] in the month of May 2018 without intimating me.

                          I want to closed it as soon as possible and refund all amount soon.
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                            I
                            Iammars
                            from Raia, Goa
                            May 14, 2018
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                            My outgoing sms service is barred.i called number of times to cc but no use. I visited mini store from there i made complaints but no use.i have a hutch sim which mini, and wanted a new vodafone mini sim.i even took new mini sim to activate it i have send the last 4 digits of the sim as a sms.but my sms service is barred and despite calling many times vodafone is not interested to solve my problem.even i cannot port to new operator as it also requires sms.i have total 8 vodafone sims in my family i will dump them soon...
                            Vodafone India customer support has been notified about the posted complaint.
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                              A
                              Ashikjjohn
                              from Mumbai, Maharashtra
                              May 14, 2018
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                              You guys are cheating customers simply deducting balance for unnecessary internet ad services which i have not subscribed for. Its not the 1st time 2 days before u guys looted my 60 rs and returned it back then the next day u again took my 35 rs. Vodafone is the worst network ever seen in indian telecom industry u guys are not service providers u r just robbers looting money from customers really fed up with vodafone. This was my complaint last week after al of this now too they have looted my 30 rs from my accounts this is the limit. I have never seen this kind of behaviour from any service providers. These guys should be thrown out of india
                              Vodafone India customer support has been notified about the posted complaint.
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                                N
                                Nittin Khattar
                                from New Delhi, Delhi
                                May 14, 2018
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                - date of problem (Not incident now) = 6th may onwards
                                - description = i'm a delhi-ncr user of vodafone post paid number and active 4g connection but for last 1 week now, the speed of internet is pathetic... It hardly connects, speed is less than that of 2g and i'm unable to browse basic applications on my phone.. My current location is noida and situation is same in roaming also.
                                Same issues faced by fellow colleagues while accessing 4g.
                                I got 65 gb of data to use and no speed : (
                                Vodafone India customer support has been notified about the posted complaint.
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                                  Nayanabhk
                                  from Abhayapuri, Assam
                                  May 14, 2018
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                                  Address: Kamrup Metropolitan, Assam, 781003

                                  Hi.. Me and my brother are vodafone prepaid user in guwahati, assam.
                                  For the past 3-4 days, we are not able to make any outgoing calls or internet use.
                                  Please resolve this issue asap as we are thinking of porting to a different service provider. It is very inconvenient for us as we are missing out on many important calls. I hope vodafone takes up this matter seriously.
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    D
                                    dathathrya.mane
                                    May 14, 2018
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                                    Address: 560036

                                    I am getting bills every month more than my rental of 199 for my mobile number [protected] and i even took data pack of 250 rupees extra but still i am charged more every month saying that i have exceeded my monthly mobile data. I have wifi at home and even in office. I use mobile data when i am not at these two places. The main reason for raising this complaint is that there is no vodafone network at my home from last 1 year and there are many complaints raised by the appartment people and even me but no resolution has been provided and if i will be at home my phone will be not reachable. But still mobile data has been charged so much for me. Attached are the last 6 months bills screenshot.
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      Sheetal Satpute
                                      from Ahmedabad, Gujarat
                                      May 14, 2018
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                                      Address: Nagpur, Maharashtra, 440013

                                      Calls are not connecting, having sufficient balance with 399 rs recharge with free local & std calls, also having 16 rs talktime balance, but 3-4 calls are connected but majority of calls are not connecting. Just called to custmer care but they are not listening and they divert my number from file complain. So i cant able to file online complains agains them on theire online portal. And they are not listning my comlaint, they just cut my call
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        H
                                        Hemant Ghonge
                                        from Mumbai, Maharashtra
                                        May 14, 2018
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                                        extra charges as the name of other credits/charges

                                        Address: 400076

                                        This is very ridiculous that the vodafone service provider are taking extra money form the customers such as the name of "other credits /charges.

                                        Even after paying regular bill they are taking extra hidden charges from customers, and they are doing fraud with the public

                                        In fact i and my whole family and group are using vodafone since last 8 years and in my bill i regularly saw that they are putting extra charges...
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