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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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400013

Vodafone India reviews & complaints page 332

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P
Pragnesh Thaker
from Raipur, Chhattisgarh
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deduction of 75 rs

Address:Jaipur, Rajasthan, 302026

Hello! Bollywood gossip pack is now active on your number, as requested. This service is valid till[protected] and a 15 days rental of rs.75 has been deducted. Your current balance post service activation is rs.28.0316. To deactivate sms stop to or call 155223 (Toll free). Special offer! Now enjoy free profile tunes on callertunes app, click hyperurl.co/vs. Dial 1234 (Toll free) for more songs.

My wife didn't activated this...
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D
debayan poddar
from Hyderabad, Telangana
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unethical way of earning money

Address:Kolkata, West Bengal, 700063

This is to inform you that vodafone have deducted my main balance without any reason. Now when i called enquired about this. They replied me that due to usage of data pack it was done. Its not at all possible as because i am using a corporate sim of airtel and its all set in my network preference to use the airtel sim so how is it possible that my balance got cut for using net when i hvnt used it.
Hoping for a fast reply...
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M
MOORTHI ICWAI
from Bengaluru, Karnataka
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my network stop

— forwarded message —
From: "moorthi palani samy"
To: "[protected]@idea. Adityabirla.com"
Cc: "vodafonecare. [protected]@vodafone.com"
Sent: sat, may 5, 2018 at 9:55
Subject: fw: payment acknowledgement along with receipt on email

Dear sir // madam,

This inform to you that for my mobile no : [protected], previous network pending bill amount rs.116 already paid on 27.04.2018,...
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M
mohandada
from Delhi, Delhi
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excess bill of vodafone postpaid mob no 9811180884

Address:110030

Resp mam/sir
This is to inform you that i have just change my plan and customer executive told me that i will get 20gb permonth internet data which if i would not use will add in the next month i have not use the internet for last 3 month but used in current month than why my bill come around 744
This is too much normally bill come of rs around 500
Pl correct the bill
Thanks...
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S
Sachinsain
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrect billing and suspension of mobile phone connectivity during europe tour leading to tremendous inconvenience

Address:Dehradun, Uttarakhand, 248006

Sir i am availing vodafone post paid mobile services against no.[protected].
As per records my monthly bills are always paid before due dates and as on 10th may rs 522 are paid as advance.

Since i was expected to be on europe tour from 24th april to 9th may i contacted vodafone office chakrata road dehra dun and enquired about international roaming package for europe. I was told to deposit rs 5000 as security and avail...
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A
aniruddhavat
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim activation

Address:Mumbai City, Maharashtra

I transfer mu number from postpaid to prepaid and took new prepaid sim for same 2days back...
Its getting network but not activating...
As per instructions by vodafone store.. I called 59059 for activation.. But on that number it's only telling process for adhar links...
I have paid my all dues at store updated by store and also did first recharge of 229rs for activation same time
But still it's showing zero...
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K
kirandeshmukh
from Mumbai, Maharashtra
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charged extra for the internet

Address:Mumbai City, Maharashtra, 400071
Website:www.vodafone.com

On 22nd My internet started charging for the data i was using however the same day i received a message that last months 5 GB data has been rolled out to current month. After this I called your customer care & your executive said that I've consumed whole 20 GB data (My data limit while joining Vodafone is 20GB + 10 GB extra - Not applicable to my account yet). this is the first miscommunication done from your end.
Secondly no postpaid...
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G
Gurpreet80
from Dehradun, Uttarakhand
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sim deactivated

Address:248001

Sir my prepaid number is [protected] i was relocated to dehradun and port my number. After submit all document in dehradun store i got new sim and activated layer but after 15 days it was deactivated without any notice it was so discusting i am help less. After that i go the store but all staff r inexperience at dehradun rajput road. That give me new sim and it will take another 3 day to activate sir i am frustrated with the service. Pls help...
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P
pankajsharmavats
from Mumbai, Maharashtra
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international roaming pack

Website:www.vodafone.in

Hello, i have paid and activated international pack for unlimited incoming calls in dubai for 2 days from 31/mar/2018 till 1/apr/2018.

Since my dob is 01/apr/2018, i was supposed to make calls and suppose to receive calls whereas i was only able to make calls for 10-12 mins and even from 1st day mid night, i was not able to dial any number.

Every time i dialed any number from device, it used to show "line busy"...
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M
Mejain
from Pune, Maharashtra
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mobile network - data speed related

Address:Pune, Maharashtra, 411017

Vodafone is charging high price for 4g data and the speed is pathetic
Upon complaining multiple times there has been no action taken and only assuarance have been given, from last 4 months i am struggling to get resolution from vodafone on the subjected issue.

They are even not ready to give commitment on the resolution date.

My simple question to them is if they are not able to address the issue or...
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D
Divyesh Parikh
from Surat, Gujarat
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unauthorized deduction

Address:Surat, Gujarat, 395007

Unauthorisedly deducted from my balance towards service activation charge for ultravideos pack on my mobile though i have never requested for this service.

May i, therefore request you to please arrange to (1) enquire into the matter,
(2) stop this service forthwith and also
(3) arrange for refund rs.99.00 so deducted from my balance, unauthorisedly....
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Balance deducted on account of data usage without data pack. But i didn't switch on the mobile data at all. I never use mobile data at all.

Checked with customer care, they say they cannot help it as there system shows usage of data. This is simply cheating as i dont use data at all, and the time of data usage mentioned at that phone was not used at all for any call /sms....
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P
praveen patle
from Ujjain, Madhya Pradesh
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number allotted to someone else

I have been using my mobile number for past 7 years. I recently was out of station for 2 months. When i inserted the sim it showed sim registration failed, i came to know my number is allocated to some one else. My point is how come in this much short duration you can allocate my number to some one else? This number is update in all my bank accounts, demat, pan detail, aadhaar account. My privacy is at risk as all the sms (Verification code,...
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A
aman.k.ghanghas
from Noida, Uttar Pradesh
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vodafone only give bills but no services even after repeated complaints

I have made several complaints about network and services but Vodafone is only sending me bills to pay but don’t check it’s own back. No one in Vodafone is serious about complaints even regional manager and they don’t escalate the problem to resolve customer problems. I am facing network problem from 1 year and still same even getting worse my sim shown no service. It’s better Vodafone should close its network in India permanently...
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S
SinghSsyuvi627
from Bengaluru, Karnataka
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scam. deducting balance without any vas subscription.

I didn't get a any call neither did I call but today after noticing that Vodafone has been deducting from my balance on the name of some vas I didn't subscribe. I really think I should migrate from Vodafone. I can guess if they can even scam like this to each costumer once a year. And there are around 212 million Vodafone users. Anyone can see the margin of profit they can have. Such a low life. Shame on you guys....
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M
meghana v
from Mumbai, Maharashtra
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no network...

Address:Mumbai City, Maharashtra, 400067
Website:Consumercompl

For last 2mths i have being complaining about my network issue to vodafone..
They have failed to respond...
Network sucks... Loosing out on important calls. Because most of my phone does not connect.. Clients calling say cell out of reach, switched off... I never get more than two network bars on my chandler even in full coverage area.. From last week i am again calling the..#customerservice is not revolving issue for over 72hrs......
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B
Bonick Cherian
from Tirupati, Andhra Pradesh
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fake deductions repeatedly

Address:New Delhi, Delhi, 110001

Vodafone has been making money by cheating and fake means.
They simply deduct an amt of Rs 99 and reply that the amount hs been deducted.

From my a/c alone they taken Rs 330/- without refunding it. They make money through cheating and it is not going to last long.

The Vodafone customer care has big losers who answer in Hindi without even resolving the problem...
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A
Anuj Shaubhari
from New Delhi, Delhi
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getting very low internet speed

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Internet speed issue. I am getting 0.01 to 0.03 mbps speed in every location. Also i have changes my sim card and mobile phone also. I have do all type of setting changes but still my issue not resolved. Customer care representative not give proper reason.

My friends (Which have vodafone number) are getting 4 mpbs speed in same location....
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A
Anand Vazirani
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mobile phone vodafone mumbai

Address:400071

I submitted anaplication in vodofone office on 4th april 2018 and paid fees to keep my cell phone [protected] in safe custody effective 5th april 2018 for a peroid of six months.
To my shock and disapointment the same was not done after i left country and i am being charged even to date
When my brother went to the same office he was told that they have no record and i have to pay further rs 120 whereas i had left a credit balance...
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R
Ramamoorthy Arunasalam
from Chennai, Tamil Nadu
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free broadband on upgrade from 3g to 4g

Address:600078

I am from vembuliamman koil street, kk nagar west chennai. I upgraded my 3g to 4g during the first week of may. (Exact date not known) with a dealer sri vari. There was an offer of 4gb net usage free for 10 days. Unfortunately, the same was not activated in my mobile. I complaint to the dealer who desperately tried to contact the customer care but failed and is still trying to get me the connection for net. I have today received a message...
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