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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 333

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C
Chirandeep
from Kolkata, West Bengal
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billing issue.

My customer id/relationship numbers is[protected]. Vodafone is not able solve a very simple problem. Since a long time i am complaining to them that i am not getting proper itemized bills. Since last 3 to 4 months they are charging me for making calls to special number. But numbers are not showing in my bills. Even i’m registered for itemized bills. I also sent emails to their corporate care and vodafone care. But they are giving me most...
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R
Ruati
from Jorhat, Assam
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twice recharge

Address:796005

I accidentally made a mistake by making two successive recharge through paytm in mobile number [protected] which cost 199 and 349 with operator reference no.ONR[protected] and ONR[protected] just 20 minutes ago, i.e on 8. 5.2018. Can you please kindly help me to refund one of my recharge i.e operator reference number ONR[protected] costing rs.349...
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S
shubham.riju
from Kolkata, West Bengal
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no update of 4g sim and customer care no not at all working

Address:Kolkata, West Bengal, 700107

This pains me to say that after almost 3 hours of waiting my 3G sim has not been upgraded to 4G. I am being unable to send SIMEX messages to their no so i did it manually at a shop. Giving all my Aadhar card details and stuff. I cant even call the customer care helpline no to resolve my issue cuz their no is showing " wrong no". I am utterly disgusted and disappointed with this situation. Please update my 4G sim immediately. And do fix ur...
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V
Varsha Waghchaure
from Mumbai, Maharashtra
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worst service providers

Address:Mumbai City, Maharashtra, 400034

I have mailed corporate.[protected]@vodafone.com on 2/14/2018 12:52 PM for termination of service. Till today they have not terminated my service instead they have sent me the bill of 3 months.
Even the Customer Care people are not good, . Even my card has been blocked.
Disgusting service. Airtel is much more better than you people.
Nobody has common sense in your organization.
Very poor quality service you provide.br...
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E
ekants
from Gurgaon, Haryana
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poor 4g internet speed

Address:New Delhi, Delhi, 110089

Hi Team,

I am associated with Vodafone since 2010 as a customer. The service satisfaction rate has been dropping to lowest in the past few months, and the prime example of that is my internet speed 0.37 MBPS download.

This has been verified on their own My Vodafone App network speed check tool.No resolution till now in spite of many calls to the customer care.

My Vodafone relationship number:...
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Address:411057
Website:shop.vodafone.in/shop/postpaid/quick-online-bill-payment.jsp

Incoming & outgoing calls stopped

My number is [protected]. This number's outgoing and incoming calls are stopped due to payments dues because of not getting bills.

However, still I did not get the bill. Now I want to pay online and look for the amount due but I am still unable to get the same.
I am getting error as "Since you are COCP subscriber, please contact your signatory authority to view outstanding...
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N
Navanethan M.A.
from Delhi, Delhi
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lifestyle pack

Address:638455

They activated Lifestyle pack with out my knowledge today and deducted Rs.49. If we ask the customer care they simply deactivate it. But our amount deducted is benefit for them. How they foolish the customer of 10 year with them. Please refund the money otherwise send me the port no. so that i can change to other network. My mobile no. [protected].

Thanks and regards
Navanethan M A...
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C
cbzzz
from Pune, Maharashtra
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vodafone deducted amount without my knowledge

Address:Ahmedabad, Gujarat

On 14 april 2018 i had complaint against vodafone that they have deducted ₹.90 without my knowledge. The following was the message:
"hello! Wwe zone pack is now active on your number, as requested. This service is valid till[protected] and a 30 days rental of rs.90 has been deducted. Your current balance post service activation is rs.135.555. To deactivate sms stop to or call 155223 (Toll free). Special offer! Now enjoy free profile...
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D
Dr.Chandana
from Hyderabad, Telangana
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sms service

Address:Hyderabad, Andhra Pradesh, 500070
Website:vodafone

I am holding Vodafone postpaid connection bearing [protected] and from past three weeks i am unable to send the messages to other contacts. After being troubled alot with the service previously, approached customer care and followed all necessary actions which are to be done for re-using the SMS service which is still not effective. And after being called to the customer care the problem is not resolved. i wanted to port out from Vodafone...
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H
Hmantshrma01
from Thanesar, Haryana
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not able to send sms for porting in., 1900

Address:121106

Dear sir,
I am not satisfy with your internet network
Coverage n data packs... Hence, i thought to move to jio... Then i have started
To send sms to 1900 for porting...
But, iam not able to send only for 1900... "message could not sent" is showing... Tried 10 time...
By speking to custmer care for solution... They keep giving non sense / irrilavent solutions: -

1. I did not recharged my...
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S
SMishraShukla
from Gurgaon, Haryana
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wrongly billed and services suspended

Address:New Delhi, Delhi

1. On april 16: i checked online bout the international roaming packs and on the same date i called up the customer care number to check about the 7 day and 10 day pack and informed the executive on the call that i will get back with the activation request.

2. April 17: i got a message stating that my 7 day international roaming pack has been activated. I called up vodafone customer care to enquire and was informed that server...
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P
Piyush k upreti
from Agra, Uttar Pradesh
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poor internet speed

Dear sir,

I am a vodafone user..

The main issue is that the vodafone service is not satisfying in our region, { exact address - place - chourmanya, vill+post-nagour, 262534, berinag, distt-pithoragarh, uttarakhand} several time we reported about this problem in vodafone care, but always the same ans we got from them that they are trying to resolve the problem.. It is continue since last 24 months...
But...
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C
clay
from Delhi, Delhi
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network issue

Have been consistently requesting vodafone to look into the matter of the network issue in my area. It has been more than 3 years now that i have sent out emails, spoken to the customer care and recently visited the gallery in currey road, yet, nothing has been resolved. Every time fake assurance is provided but the network issue isn't resolved. Missing out on the important contacts and it's not convenient to keep stepping out and finding...
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K
Koyel Mazumder
from Bhubaneshwar, Odisha
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recharge issue

What us the access fee?
Mobile num [protected] was recharged of mrp rs 79 on 5/5/2018 sucessfully from paytm.
Talktime received rs.1.91. Gstax rs 12.05 and access fee rs 64.98.
Final balance rs 4.91.
What is this access fee is charged for.
Kindly give the explaination for the same.
And looking back for the refund of the same.
Trans id onr[protected]....
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V
Viraj Sonone
from Pune, Maharashtra
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deduction of money without my knowledge

Vodafone robbed me of 90rs under the name of wwe zone pack without my knowledge. It activated 2 months ago i didn't even know how it got activated. They don't ask your permission while deducting money and don't even refund it.
Vodafone don't care about there coustomer and try to blame it on you or third party. There messages about wwe zone pack do not contain information about deducting amount. It seems like they are conducting fraud...
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D
from Bareilly, Uttar Pradesh
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ultravideos service

Address:Palwal, Haryana, 121102

Vodafone is very bad. Deduct my rs. 99 dated 4/5/18 in the name of activation ultravideos pack. I have not activate any service. I am porting my number as soon as possible. Return my money as soon as possible. I have more three numbers in my home I will change all my numbers in to any other operator. do it soon....
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S
Sandeep Samarwal
from Noida, Uttar Pradesh
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my sim status shows me that its invalid.

Address:Ghaziabad, Uttar Pradesh, 201009

When i insert my sim in my mobile phone its showing me that its invalid sim. I was using this sim from last 4 yrs and now i am having other vodafone no. And my[protected] has been stop working. Right now i am in delhi and my invalid sim is from rajsthan and i want my sim activated again because my this number is very important for me. Can you please help me what should i do now....
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A
Anil kumar jakhar
from Udaipur, Rajasthan
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non providing of security money on change of sim card from postpaid to prepaid.

Dear sir,
Earlier I have vodafone postpaid no. [protected] with monthly rental plan of Rs. 49/-. It was a army plan which was provided me on depositing Rs.500/- as security money.
Last month vodafone authorities changed my rental plan automatically from Rs. 49 to 249 without my agreement. I told vodafone customer care about the issue for revert back my plan to 49 otherwise change my postpaid services to prepaid. But they behaved...
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G
General Manager
from Bengaluru, Karnataka
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cheating case

Address:Bangalore, Karnataka, 560092

Dear sir,

This is to bring to your notice that we lakshmi hyundai (Unit of sri jayalakshmi automotives pvt ltd) and brigade honda, bangalore, has sent a mail to corp care and concern rm to change the authorization person and signature for all vodafone communication on 15/03/2018. And we got a confirmation that within 24 hours it will be updated and till today 4/5/2018 it has not been updated.

Secondly we were...
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C
C Prasad
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

your 4g network speed is too slow to serve my office purposes.

Address:Dehradun, Uttarakhand, 249201

My vodafone post paid mobile no. For rs. 699/- monthly scheme is [protected]. But its 4g network speed is slower than that of the 2g network and failed to serve my office purpose.
I, therefore, request to you to please disconnect / close this number as it is useless and just a financial burden to me without any network service and for the same i shall remain ever obliged.
Regards,
Chandradeo prasad
Rishikesh, uttarakhand,...
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