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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 335

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P
Peplu
from Kolkata, West Bengal
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charging "access fee" for prepaid mobile phone services

Hello,
On 11th april 2018 i recharged my vodafone (Prepaid) for rs 176/- successfully.
However what i received on sms (Break-up of charges) was rs 4.18 talktime, rs 26.85 as gst, rs 144.97 as access fee and a new balance became rs 9.38. While recharging, i had indicated "unlimited calls + 1 gb for 28 days" which the vendor confirmed. Now i see my data exhausted. What is access fee, why it is charge? Request refund or else service...
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M
Mohit171988
from Lucknow, Uttar Pradesh
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network issue and bill issue

Address:New Delhi, Delhi, 11094

I am PORT my jio number to vodafone but his response very bad network problem and calling problem
I am change sim within 7 days but no improvement
Vodafone assistant not respond
And a person visit my home talk to very bad language he said I am vodafone assistant but his use also jio or reliance number
Vodafone company employee use jio so I understand voda very bad service
Every month bill generate but problem...
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M
Mohit171988
from Lucknow, Uttar Pradesh
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network problem and bill issues

Address:New Delhi, Delhi, 110094

I am PORT my jio number to vodafone but his response very bad network problem and calling problem
Vodafone assistant not respond
And a person visit my home talk to very bad language he said I am vodafone assistant but his use also jio or reliance number
Vodafone company employee use jio so I understand voda very bad service
Every month bill generate but problem not solved and no response me...
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R
Ravi Sekhar Chilmakuri
from Suriapet, Telangana
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mnp rejected improperly

I applied for mnp port out on my postpaid connection on april 21. It got rejected by vodafone on april 25 with a reason code saying "outstanding payments due". My billing cycle is 1st of every month and i had paid my last bill on april 5 completely. At the time of making porting request, there was no pending bill but the bill for next cycle would get generated on may 1. To avoid surprises, i paid an advance amount of 250 too.in spite of that,...
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E
Etihaad
from Dirba, Punjab
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mobile unnecessary bill

Address:New Delhi, Delhi, 110092

My Vodafone postpaid Mobile No Is [protected]..unnecessary Bill send to me & said bill paid otherwise your Number services is restricted..I don't pay unnecessary bill..I told how many times my usage is not over send me correct bill don't agreed my mobile no outgoing & incoming services restricted plz my Vodafone no services activate fast and I pay my actual bill...
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P
Pratish Patel
from Bardoli, Gujarat
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recharge failed and not get refund of my deduction amount from bank

Address:380008
Website:Www.vodafone.in

Hello,
I use Vodafone prepaid and I done two time recharge on 23 April 2018 on my number but recharge failed and recharge amount deducted from my bank account. Still today 27 April and not get refund from Vodafone India...they provide a very poor app name my Vodafone and I tried to reach customer care but they block my number for customer care service.
I kindly request Vodafone to get refund of my amount as soon as possible.br...
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T
Thimmiah
from Bengaluru, Karnataka
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I requested cancellation

Address:560034
Website:Vodafone

Cancellation request on 15th. Spoke to customer service rep, who supposedly had cancelled it told me it would be cancelled in 10 days. I called back in few days and was told no such request, that I had to go to a store to cancel . I did go to store and cancel on 27th April. Bunch of bloodsuckers ....
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Website:www.vodafone.in

*without prejudice // this message is written entirely without prejudice as
To the rights and/or defenses which i have, under the applicable statutes
Or rules of law, none of which are to be regarded as having been waived.*

* to: *

*mr. Sunil sood– ceo, vodafone india*

*mr. Balesh sharma - coo, vodafone india*

Dear sirs,
With utter disappointment and anguish...
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Address:New Delhi, Delhi, 110078

My core balance was 516.71 on 21 april in morning and i am having 509 recharge which offer 90 day free calling and daily net, and sms. So i should not be charged unnecessary.
On 21 april one service of 49 got activated automatically, i tried to cancel the service and one more service got active and 150 rs got deducted, i called vodafone customer care and they cancelled the service and refunded 150 rs.
After that again one service...
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A
ams9681
from Ahmedabad, Gujarat
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vas automatic subscription and balance deduction

Address:Ahmedabad, Gujarat, 382418
Website:www.vodafone.in

I have been facing this issue since last 8-10 days. I am being sent sms of confirmation to subscription to various vas services such as "how to videos", "re 1 store" etc. Everynow and then my balance is getting deducted because of this.

Initially i called customer care and i was able to talk to customer care executive and they says that its getting subscribed because i am clicking on ads etc. Now the problem is we have been...
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A
aarny
from Channarayapatna, Karnataka
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not sending port out code

Address:560100

Hello,

From last 2 months i have tried multiple times to port out of vodafone network to airtel and have send the port out sms to 1900 with my mobile number in prescribed format. Yet vodafone is not allowing the sms to come through to my mobile. My vodafone bangalore number is [protected]. I need to port out immediately as there is no vodafone network in my home so causing great inconvinience.

Please take action...
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V
vicky sharma07
from Noida, Uttar Pradesh
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taking charges but not giving service

Address:110053
Website:www.vodafone.in/home-delhi

My name is vicky sharma, using vodafone postpaid number [protected]. I had complained about network issue in january, february and in march too. Whenever i asked about my complaint status they said i hadn’t logged any complaint. I checked about this in application, it is also showing my logged complaint has been closed. It means they have been solved but still i am having a lot of problem in my network i am unable to make calls and to use...
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S
Simimani
from Delhi, Delhi
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billing issue

Address:New Delhi, Delhi, 110003
Website:Vodafone mobile services provider

I am laxmi tamang and i have postpaid no.[protected], your agent who address me as "komal" her phone. No.[protected]promised me on 28th march, that she will waived 200rs. From my current bill and make the adjustment, she promised last month on 28th march and today is 26th april even i call her to remind her since last 3 days, she is folling me by saying i will do it by next 30 mints but till today no action has taken place.. What type of customer...
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A
amar1085
from Noida, Uttar Pradesh
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my number barred by vodafone

Address:Ghaziabad, Uttar Pradesh, 201002
Website:consumercomplaints.in

I was USING VODAFONE CARD MOBILE NO. [protected], [protected] before 3/4 days the both number are barred from vodafone.
after contact to Vodafone store, they said the due to commercials used Trai have disconnect the number which we have not used the commercials .
I am using these number for personal use, these number we have not use for any type bussiness

This is very harriashing and mentally disturb still i am...
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P
Pacific Satyam
from Bahua, Uttar Pradesh
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excessive billing

Address:Lucknow, Uttar Pradesh, 226001

Vodafone is continuously engaged in excessive billing of 37 nos. Of our cug series. We are highly frustated, no on cares to take responsibilty. Relationship manaager are not attending calls, not providing necessary explanations towards our query. They do not stick to their own words.
This is really pathetic condition of vodafone and its services.
Vodafone people are not reverting to our conversations. Each and every time they...
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rajeshmandaleconomist
from New Delhi, Delhi
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porting to 1900

Address:New Delhi, Delhi, 110019

Hi,
I am a non satisfied customer of vodafone. I am being charged with a service which i did not asked for and will have to pay for that.
Hence, i thought to move to jio... Then i have started
To send sms to 1900 for porting...
But, iam not able to send only for 1900... "message could not sent" is showing... Tried 50 times...
By speaking to customer care for solution... They keep giving non sense / irreverent...
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R
Ruchi Waila
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overcharged

Address:110084

I have been charged 9699.26 inr (Unbilled amount) for 2g internet use by vodafone (Prepaid) now my outgoing call has been barded, untill i don't pay the amount. I've never received any notification or warning that i've crossed my credit limit which is 3500 inr. And when asked, they replied that they never wanted to disturb me by the notifications. Is this how it works? Is this right to fool your customers and overcharge them?...
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P
Prejish PM
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

requested the address change

Address:560043

Respected sir,

I mr prejish requested an address change of my vodafone bill to a new address on 16th april 2018. However, i contacted the customer care many times and also forwarded the emails to concerned team including the nodal officer and the appalette. Sorry to say that no use for both. I do contacted both their number but not even bother to pick up the call and talk.

I clearly stated that before this...
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L
llkaradi
from Jaipur, Rajasthan
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call detail

Vodafone no [protected] provided incoming and outgoing call detail from 01/04/2018 to 25/04/2018. I want to detail of these no for my family security. Kindly send me detail of these vodafone no. Please send me on my vodafone no. To my personal secuirity purpose. Kindly fullfill my request to provide me details..
Regards
Ll kharadi
Vodafone custumer...
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R
Rita Kukkar
from Jodhpur, Rajasthan
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replacement sim 9828395999

Address:Sri Ganganagar, Rajasthan, 335704
Website:[email protected]

I am using vodafone postpaid in Rajasthan. I have many pathetic experiences with them. Whenever I call customer care, I will be put into some other trouble. So I usually avoid to call customer care. Presently struggling to activate my replacement sim. Cooperatively vodafone signal is better in Sri Vijay Nagar(Rajasthan). That's why I still using it. The unhappy customer which vodafone never mind. Zip code:335704
Ulter net number: [protected]...
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