Vodafone India Complaints & Reviews

I am using vodafone postpaid in Rajasthan. I have many pathetic experiences with them. Whenever I call customer care, I will be put into some other trouble. So I usually avoid to call customer care. Presently struggling to activate my replacement sim. Cooperatively vodafone signal is better in Sri Vijay Nagar(Rajasthan). That's why I still using it. The unhappy customer which vodafone never mind. Zip code:335704
Ulter net number: [protected]

My mobile is lost on 26/4/2018 today in morning
Along with the vodafone sim card.. Please deactivate my vodafone number i. E [protected] as soon as possible.. Stop all the services of incoming and outgoing calls

I request you

Please mail me back on my email and give me confirmation at the earliest.

Kindly consider my request, i would be grateful to you.

Thank u

I recharged my vodafone no with rs 255 recharge in which it gives 2gb data per day and unlimited callings but it never gives good speed this problem is not coming only one time i always suffer from this problem and my whole job work is internet dependent iam very disappoint with vodafone service so please fix my problem as soon as possible other wise i have to port my network

Hi There,

I tried reaching out the stores however never got any help from them. I called our customer care 8 days back and someone call Yusuf Khan answered my call today and he told me for I-message I need to reach Apple as that is used for (Tracking purpose) ROFL, I was already frustrated but he put a smile on my face.
NVM I requested him to transfer the call to his senior which he did after so much back and forth...

Hello Sir/Mam,

Mobile No: [protected]

The company blocked my service since[protected].

I don't know the reason behind this.

When I called customer care 198 they told me that I need to pay some pending amounts.

but I already paid this before 30 March 2018.

Here I attached the screenshot so you can take the step ahead of it.

Thanks

My prepaid balance was deducted by 49 rupees without any reason.

Recently i had deductions of 50 and 85 rupees separately & i had to call and email customer service to refund this.in just 2 more days, the same problem occurred again. There is no action from my side to enable such plans.

I'm very pissed off with vodafone for charging arbitrarily like this. I want my money refunded.

Hi my name is krishnakumar. I have been repeatedly charged value added service charge by vodafone but since it's always in the range of rs.50-100 i never bothered to complaint. But however for the month of april 2018 i have received a total bill of 682.40 out of which 505 is for value added services.
I raised this issue with their customer care and their response was jawa script running in my mobile but however i never used vodafone for data or call, as i have a secondary sim for those. I demand a proper explanation and refund from them. If not m going to go to all public forums with proofs and make people aware of this.

I am a customer to vodafone india, my number is [protected]. On jan.18 i have called to vodafone customer care regarding close the connection and refund of security money, they say that first you pay the out standing of lumpsum 600/- and after 6 month we will redund your security money. So after these words i will stop the money. And vodafone india raising bill every month but i have not done a single call from that number. Now they appoint a advodate and calling me that your outstanding of rs. 2500/- and you pay it. I am clear about my words that i have not been used ther connection after jan. 18. So why should i will pay this huge amount. This is really disgusting that consumer will harrass every time.

Hi,

I ported my number [protected] from karnataka idea to karnataka vodafone on 18th april, 2018.
After porting, i am not getting any incoming std calls from airtel. It's telling that number does not exist. I got to know about the issue when my family could not reach me and it has been a week now i am following up with vodafone, every time they are telling it will be solved in 24 hours but they are not doing it. I went to vodafone store also but there is no hope. Now i can not even report my number back to any other network. This vodafone promises of customer delight and this is how they treat their customers. I am missing all the emergency calls as i do not have alternate number also. This is how vodafone plays with it's customer.

SMS not sending from my vodafone number [protected] however I am receiving the sms. The problem is for the outgoing SMS. I have already called customer care a number of times from 14/04/18 onwards & even visited Vodafone Store on 23/4/18. They have replaced my old sim with a new one & told me that the problem will be resolved but in vain.
For this my work is hampering day in and day out. & Even I cannot leave this number.

We had corporate connections of four mobile connections. I am using the no. [protected]. an international roaming is added to my no. during Nov-2017 for a Sri Lankan trip and the offer was for only 15 days @3500/- (approx.) . But the roaming charge was added to the subsequent bills too even after repeated complaints. so I didn't paid the following two bills. the total bill amount in 4.4.18 was 1662/- I approached a vodafone authorized outlet at zero Junction, next to Johns umbrella mart, Mullackal alappuzha and informed the details. The had agreed to give discount of the two months international roaming charges and two months late payment fee and the total discount comes around 512/- and paid the balance bill amount in full ie, 1150/- by cash. But as per the messages it is seen that the discounted amount Rs. 512/- is still in my bill as outstanding.
as a customer I cannot accept this. First of all the international roaming package was only for two weeks. it is the company's fault that it is not barred after the prescribed period even after repeated complaints.
again your authorized persons in vodafone store at mullackal alappuzha is again cheated me by giving false offer of discount and even badly behaved when I inquired about this.
so please take action against these authorized agent or person at your store at Mullackal, Alappuzha and inform me. And also deduct the amount of Rs. 512/- billed in excess and give information. Otherwise I will forced to approach Consumer Court. Also we will be forced to disconnect your present corporate connections.

yours faithfully,

sd/-
Dr.s.suresh
Chief Pharmacy Officer
Kerala State Homoeopathic Co-operative Pharmacy Ltd.
Pathirappally, Alappuzha

Dear sir,

I have one vodafone mobile no is [protected] that monthly rental was rs 499 but due to some any reason my bill came 1349.36 for the period 10/4/2017 9/5/2017 and i paid according on the dated 31/05/2017.

The next month billed was came 1252.26 for the period 10/5/2017 9/6/2017
And i paid accordingly on the dated 22/06/2017, after that i was requesting the port through message as per instructed by vodafone mini store but it was not considered by vodafone. I had continuously four times (July 18 to oct 18) requesting for port but they were not considered.in this regards i lost approx rs 3500.

Now i was claimed rs 50000 to vodafone as harassment or fraught or cheating.

Please look in to the matter and do the needful along with justice.

With regards

Prithwiraj adak

Hi. Vodafone egypt has a big corruption in the health and safety sector. Mr khaled soliman is a corrupted person. I don't know if my message will find the right person or not. But i hope that the receiver of this message gave it to the responsible person.

I will tell you what happens: there is a driver in ericsson egypt that doesn't take his safety courses in its right time. This driver has made an accident and vodafone has known this. Then when they knew that ericsson made big mistakes by not giving the drivers the safety courses. Mr khaled soliman managed to put the responsibility in another small employee on another company that is worked under the umbrella of ericsson and vodafone. Neither the company bor the employee have a relation with this car. But mr kgaled soliman and mr aziz the safety manager in ericsson have convinced the company owner to choose one of his employee to take the responsibility of this and the owner didn't refuse because he takes his projects from ericsson and he doesn't care for what happened for this employee. And this owner forced this employee to take the responsibility of this.
I want you to open a clear investigation in the health and safety sector in vodafone egypt and it will be easily to know all this and the clear investigation will show. The corruption of mr khaled soliman.
My name is sherine.
Here is my email sherine. [protected]@gmail.com

I receive at least 5 calls daily from Vodafone company for porting my number from the past 10-15 days.
I have blocked 20-30 of their numbers from which I have received calls.
I have urged them many times to not call me but still I received calls .
this has irritated me to a greater extent as they call from different numbers .

I asked the customer care of Vodafone to remove my name from their database and even begged them to stop calling . for some period of time the number of calls reduced but now they have again started calling back .
I have told them I donot want to change my service provider butt to no avail.

I am a postpaid customer ([protected]), i want a change from postpaid to prepaid connection, for this, i have approached tirupati vodafone store and i met one female executive and convey my problem she replied it is not possible today come on next week we will do like that, i returned to the home. Next week i went to store here my bad is she (Who i am met last week) is not the and i have met another male executive, i have explained the same story he replied me very badly not possible to today come on ur next billing date. I returned home once again. Next billing date comes and i have met the store, once again my bad touches me same male executive is not there. I have met another sales executive (She is ramya who i am met the first time) she replied me where your the connection go there not here, we have no rights, otherwise, you come on next billing date already two are over. I felt very unhappy with the vodafone store. She how careless they are with a customer. She also said you can give a complaint on me no problem. Okay, leave it. I have met another store in hyderabad (Gachibowli), they simply said u can come on next billing date it is already one week over. I want justice here.

Few months back i ported my number from airtel to vodafone and some amount was pending to be paid to airtel which i paid and now i am in vodafone store m2k rohini to submit the receipt of the payment and here i can see very slow working and blank seats of the staff. There is no proper space to settle down the customers.in between the conversation with customer staff leaves and starts chatting on different issues of different customers.

Hi, i am vodafone for cellular service from last 4-5 years. When 4g was not there, vodafone was used to charge a lot but still i never had issues with bills however when i got my number converted into 4g corporate plan, they started charging for those things which i am not even aware of. Last month (Feb-mar) a value added service indiagames wwe [protected]@90 was shown active in my bill. I reported about that and vodafone did accept the mistake and reverse the amount. Also it was deactivated by them for which i have the confirmation.
For my surprise, the same vas got activated this month (April) and not only this 4 other downloads costing 99.00 inr each was also added. I am not even aware what kind of downloads these are!
When i contacted them, they straight away said it is correct and i have to pay. Why should i pay for something which i have never opted and not aware of. Just because there is no other way to earn money, vodafone has started this new trick with its consumers. I did see other same requests lying here for the same reason. I have attached the copy of bill for your reference.
I would also like to make it clear that the time which vodafone has shown for downloading, this number remains switched off or on locker at that particular period due to office hours.
Request you to take a stern action. I will pay the bill for the services i got but i will not pay for not used vas.

I switched to idea prepaid from vodafone postpaid. Before switching i was at 499 unlimited red plan, but after porting vodafone sent me a bill of 1447 + 100 rs late fees. Idea also sent proof of payment. I understand you both are same entity but is this fair that you guys closed my mobile number over an unfair amount. I have made payment but now after activation i will quit both of the operators & open a lawsuit.

Hi team.
Worst service ever i lodge a complaint with regards to network and my data speed it was closed without addressing it. Agent laxmi promised a call back but no call back. Agent karthik abused me. Need a strickt action against this. I am paying the bill
My calls gets dropped and also data speed is less the 0.5 mbps. Always vodafone gives false promise issue was closed without addressing
[protected]
Yaseen nayak

On 21st April I have paid Rs 199/- through SVC Bank net banking towards Prepaid recharge of my mobile no. [protected].
Today is 23 April and so far no credit to my above mentioned Mobile number.

Kindly look in the same.

I have attached screen shot of the payment

Thanking you in anticipation.

Ananad Bhangle
[protected] or [protected]