Vodafone India Complaints & Reviews

Hello,

From last 2 months i have tried multiple times to port out of vodafone network to airtel and have send the port out sms to 1900 with my mobile number in prescribed format. Yet vodafone is not allowing the sms to come through to my mobile. My vodafone bangalore number is [protected]. I need to port out immediately as there is no vodafone network in my home so causing great inconvinience.

Please take action against vodafone.

Thanks,

Arnab bhattacharya

[protected]

My name is vicky sharma, using vodafone postpaid number [protected]. I had complained about network issue in january, february and in march too. Whenever i asked about my complaint status they said i hadn’t logged any complaint. I checked about this in application, it is also showing my logged complaint has been closed. It means they have been solved but still i am having a lot of problem in my network i am unable to make calls and to use internet. But still i am paying my bills for each month. Who ever try to call me my number goes unreachable. I am paying for those services which is not being given to me. My unused data is 100gb. If i am paying to vodafone they should give me service, if they are unable to do so, they should return for what i had paid.
I request to vodafone to return my money how much i should get.
Adding a screenshot may check

I am laxmi tamang and i have postpaid no.[protected], your agent who address me as "komal" her phone. No.[protected]promised me on 28th march, that she will waived 200rs. From my current bill and make the adjustment, she promised last month on 28th march and today is 26th april even i call her to remind her since last 3 days, she is folling me by saying i will do it by next 30 mints but till today no action has taken place.. What type of customer service is this.. Vodafone need to be banned they are scaming postpaid customer they fraud me.. This company urgently need to be banned..

I was USING VODAFONE CARD MOBILE NO. [protected], [protected] before 3/4 days the both number are barred from vodafone.
after contact to Vodafone store, they said the due to commercials used Trai have disconnect the number which we have not used the commercials .
I am using these number for personal use, these number we have not use for any type bussiness

This is very harriashing and mentally disturb still i am confused why these number was disconnect.
great services by Vodafone

Please tell us why the number has been disconnect.
I have also try to to connect the TRAI.

Vodafone is continuously engaged in excessive billing of 37 nos. Of our cug series. We are highly frustated, no on cares to take responsibilty. Relationship manaager are not attending calls, not providing necessary explanations towards our query. They do not stick to their own words.
This is really pathetic condition of vodafone and its services.
Vodafone people are not reverting to our conversations. Each and every time they used to explain us with various excuses for excessive billing.
Vodafone takes no responsibilty towards their customer satisfaction.
Everbody throws ball into another one's court.

Hi,
I am a non satisfied customer of vodafone. I am being charged with a service which i did not asked for and will have to pay for that.
Hence, i thought to move to jio... Then i have started
To send sms to 1900 for porting...
But, iam not able to send only for 1900... "message could not sent" is showing... Tried 50 times...
By speaking to customer care for solution... They keep giving non sense / irreverent solutions: -

I have been charged 9699.26 inr (Unbilled amount) for 2g internet use by vodafone (Prepaid) now my outgoing call has been barded, untill i don't pay the amount. I've never received any notification or warning that i've crossed my credit limit which is 3500 inr. And when asked, they replied that they never wanted to disturb me by the notifications. Is this how it works? Is this right to fool your customers and overcharge them?

Respected sir,

I mr prejish requested an address change of my vodafone bill to a new address on 16th april 2018. However, i contacted the customer care many times and also forwarded the emails to concerned team including the nodal officer and the appalette. Sorry to say that no use for both. I do contacted both their number but not even bother to pick up the call and talk.

I clearly stated that before this month bill generation (That is on 25th) i need to change my billing address so that i can get my bill in the new address. For that i was doing an excersise of calling and emailing the details for more than 10times but no use.

When i asked today about my request number they told that they will reopen it. So that means they have not taken any action on that request.

I request you to please look into this matter and advise me.

My vodafone numbers are [protected] and [protected] and the request number is[protected].

Thanks and regards
Prejish

Vodafone no [protected] provided incoming and outgoing call detail from 01/04/2018 to 25/04/2018. I want to detail of these no for my family security. Kindly send me detail of these vodafone no. Please send me on my vodafone no. To my personal secuirity purpose. Kindly fullfill my request to provide me details..
Regards
Ll kharadi
Vodafone custumer

I am using vodafone postpaid in Rajasthan. I have many pathetic experiences with them. Whenever I call customer care, I will be put into some other trouble. So I usually avoid to call customer care. Presently struggling to activate my replacement sim. Cooperatively vodafone signal is better in Sri Vijay Nagar(Rajasthan). That's why I still using it. The unhappy customer which vodafone never mind. Zip code:335704
Ulter net number: [protected]

My mobile is lost on 26/4/2018 today in morning
Along with the vodafone sim card.. Please deactivate my vodafone number i. E [protected] as soon as possible.. Stop all the services of incoming and outgoing calls

I request you

Please mail me back on my email and give me confirmation at the earliest.

Kindly consider my request, i would be grateful to you.

Thank u

I recharged my vodafone no with rs 255 recharge in which it gives 2gb data per day and unlimited callings but it never gives good speed this problem is not coming only one time i always suffer from this problem and my whole job work is internet dependent iam very disappoint with vodafone service so please fix my problem as soon as possible other wise i have to port my network

Hi There,

I tried reaching out the stores however never got any help from them. I called our customer care 8 days back and someone call Yusuf Khan answered my call today and he told me for I-message I need to reach Apple as that is used for (Tracking purpose) ROFL, I was already frustrated but he put a smile on my face.
NVM I requested him to transfer the call to his senior which he did after so much back and forth...

Hello Sir/Mam,

Mobile No: [protected]

The company blocked my service since[protected].

I don't know the reason behind this.

When I called customer care 198 they told me that I need to pay some pending amounts.

but I already paid this before 30 March 2018.

Here I attached the screenshot so you can take the step ahead of it.

Thanks

My prepaid balance was deducted by 49 rupees without any reason.

Recently i had deductions of 50 and 85 rupees separately & i had to call and email customer service to refund this.in just 2 more days, the same problem occurred again. There is no action from my side to enable such plans.

I'm very pissed off with vodafone for charging arbitrarily like this. I want my money refunded.

Hi my name is krishnakumar. I have been repeatedly charged value added service charge by vodafone but since it's always in the range of rs.50-100 i never bothered to complaint. But however for the month of april 2018 i have received a total bill of 682.40 out of which 505 is for value added services.
I raised this issue with their customer care and their response was jawa script running in my mobile but however i never used vodafone for data or call, as i have a secondary sim for those. I demand a proper explanation and refund from them. If not m going to go to all public forums with proofs and make people aware of this.

I am a customer to vodafone india, my number is [protected]. On jan.18 i have called to vodafone customer care regarding close the connection and refund of security money, they say that first you pay the out standing of lumpsum 600/- and after 6 month we will redund your security money. So after these words i will stop the money. And vodafone india raising bill every month but i have not done a single call from that number. Now they appoint a advodate and calling me that your outstanding of rs. 2500/- and you pay it. I am clear about my words that i have not been used ther connection after jan. 18. So why should i will pay this huge amount. This is really disgusting that consumer will harrass every time.

Hi,

I ported my number [protected] from karnataka idea to karnataka vodafone on 18th april, 2018.
After porting, i am not getting any incoming std calls from airtel. It's telling that number does not exist. I got to know about the issue when my family could not reach me and it has been a week now i am following up with vodafone, every time they are telling it will be solved in 24 hours but they are not doing it. I went to vodafone store also but there is no hope. Now i can not even report my number back to any other network. This vodafone promises of customer delight and this is how they treat their customers. I am missing all the emergency calls as i do not have alternate number also. This is how vodafone plays with it's customer.

SMS not sending from my vodafone number [protected] however I am receiving the sms. The problem is for the outgoing SMS. I have already called customer care a number of times from 14/04/18 onwards & even visited Vodafone Store on 23/4/18. They have replaced my old sim with a new one & told me that the problem will be resolved but in vain.
For this my work is hampering day in and day out. & Even I cannot leave this number.

We had corporate connections of four mobile connections. I am using the no. [protected]. an international roaming is added to my no. during Nov-2017 for a Sri Lankan trip and the offer was for only 15 days @3500/- (approx.) . But the roaming charge was added to the subsequent bills too even after repeated complaints. so I didn't paid the following two bills. the total bill amount in 4.4.18 was 1662/- I approached a vodafone authorized outlet at zero Junction, next to Johns umbrella mart, Mullackal alappuzha and informed the details. The had agreed to give discount of the two months international roaming charges and two months late payment fee and the total discount comes around 512/- and paid the balance bill amount in full ie, 1150/- by cash. But as per the messages it is seen that the discounted amount Rs. 512/- is still in my bill as outstanding.
as a customer I cannot accept this. First of all the international roaming package was only for two weeks. it is the company's fault that it is not barred after the prescribed period even after repeated complaints.
again your authorized persons in vodafone store at mullackal alappuzha is again cheated me by giving false offer of discount and even badly behaved when I inquired about this.
so please take action against these authorized agent or person at your store at Mullackal, Alappuzha and inform me. And also deduct the amount of Rs. 512/- billed in excess and give information. Otherwise I will forced to approach Consumer Court. Also we will be forced to disconnect your present corporate connections.

yours faithfully,

sd/-
Dr.s.suresh
Chief Pharmacy Officer
Kerala State Homoeopathic Co-operative Pharmacy Ltd.
Pathirappally, Alappuzha