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Vodafone India Complaints & Reviews

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Updated: Apr 2, 2026
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P
prithwirajadak
from Tamluk, West Bengal
Apr 24, 2018
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Dear sir,

I have one vodafone mobile no is [protected] that monthly rental was rs 499 but due to some any reason my bill came 1349.36 for the period 10/4/2017 9/5/2017 and i paid according on the dated 31/05/2017.

The next month billed was came 1252.26 for the period 10/5/2017 9/6/2017
And i paid accordingly on the dated 22/06/2017, after that i was requesting the port through message as per instructed by vodafone mini store but it was not considered by vodafone. I had continuously four times (July 18 to oct 18) requesting for port but they were not considered.in this regards i lost approx rs 3500.

Now i was claimed rs 50000 to vodafone as harassment or fraught or cheating.

Please look in to the matter and do the needful along with justice.

With regards

Prithwiraj adak
Vodafone India customer support has been notified about the posted complaint.
Apr 25, 2018
Updated by prithwirajadak
Dear Sir,

For your knowledge, after loss of Rs 4117.91 from July 2017 to Oct 2017 i stopped the payment to Vodafone, in this connection now the total outstanding has been balanced as Rs 2374 for the month of Nov and Dec 2017. In this regards i harassed/disturbed so many time from Vodafone over telephone from [protected], [protected], [protected] and [protected] etc no.

Sir i want justice and live better file from that fraud/cheater.

Sir clime of was that amount of Rs 4117 what ever i paid to Vodafone of their mistake and claim another Rs. 50000 as punishment for fraud/disturb/cheating to me.

With regards

Prithwiraj Adak
Apr 25, 2018
Updated by prithwirajadak
Vodafone block my another mobile no is [protected] (pre paid) which is connect to everywhere, in this connection i face lot of problem.

Sir, I am getting harassment from Vodafone.
Apr 26, 2018
Updated by prithwirajadak
sir, i am very much disturb from Vodafone, till not getting regarding my claim other hand getting harassment from there end. Yesterday they blocked my network of [protected] no from 5 PM to 10 PM (Approx)

Sir please do the needful and help me to live better life as well as getting my claim.
Apr 26, 2018
Updated by prithwirajadak
Mr. Souvik disturb me from [protected] mobile no over telephone, in this connection I cant complete my task in my organisation. I mentally getting pressure for Vodafone. Vodafone will hole and sole responsible for my future incident.
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    S
    Shosho Safwat
    Apr 24, 2018
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    Address: 11273

    Hi. Vodafone egypt has a big corruption in the health and safety sector. Mr khaled soliman is a corrupted person. I don't know if my message will find the right person or not. But i hope that the receiver of this message gave it to the responsible person.

    I will tell you what happens: there is a driver in ericsson egypt that doesn't take his safety courses in its right time. This driver has made an accident and vodafone has known this. Then when they knew that ericsson made big mistakes by not giving the drivers the safety courses. Mr khaled soliman managed to put the responsibility in another small employee on another company that is worked under the umbrella of ericsson and vodafone. Neither the company bor the employee have a relation with this car. But mr kgaled soliman and mr aziz the safety manager in ericsson have convinced the company owner to choose one of his employee to take the responsibility of this and the owner didn't refuse because he takes his projects from ericsson and he doesn't care for what happened for this employee. And this owner forced this employee to take the responsibility of this.
    I want you to open a clear investigation in the health and safety sector in vodafone egypt and it will be easily to know all this and the clear investigation will show. The corruption of mr khaled soliman.
    My name is sherine.
    Here is my email sherine. [protected]@gmail.com
    Vodafone India customer support has been notified about the posted complaint.
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      R
      Raghav Ranjan001
      Apr 24, 2018
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      Address: New Delhi, Delhi

      I receive at least 5 calls daily from Vodafone company for porting my number from the past 10-15 days.
      I have blocked 20-30 of their numbers from which I have received calls.
      I have urged them many times to not call me but still I received calls .
      this has irritated me to a greater extent as they call from different numbers .

      I asked the customer care of Vodafone to remove my name from their database and even begged them to stop calling . for some period of time the number of calls reduced but now they have again started calling back .
      I have told them I donot want to change my service provider butt to no avail.
      Vodafone India customer support has been notified about the posted complaint.
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        R
        Revaraju Madhu
        Apr 24, 2018
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        Address: 500032

        I am a postpaid customer ([protected]), i want a change from postpaid to prepaid connection, for this, i have approached tirupati vodafone store and i met one female executive and convey my problem she replied it is not possible today come on next week we will do like that, i returned to the home. Next week i went to store here my bad is she (Who i am met last week) is not the and i have met another male executive, i have explained the same story he replied me very badly not possible to today come on ur next billing date. I returned home once again. Next billing date comes and i have met the store, once again my bad touches me same male executive is not there. I have met another sales executive (She is ramya who i am met the first time) she replied me where your the connection go there not here, we have no rights, otherwise, you come on next billing date already two are over. I felt very unhappy with the vodafone store. She how careless they are with a customer. She also said you can give a complaint on me no problem. Okay, leave it. I have met another store in hyderabad (Gachibowli), they simply said u can come on next billing date it is already one week over. I want justice here.
        Vodafone India customer support has been notified about the posted complaint.
        When i recharge then note done recharge
        show one msg
        requested dose not lie in the card group defined slab.

        When i go vodafone store many times but its not give satisfied response

        i face this problem from 1 month
        now may balance is low please solve my issue
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          G
          Govind Tewari
          from Allahabad, Uttar Pradesh
          Apr 24, 2018
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          Address: New Delhi, Delhi

          Few months back i ported my number from airtel to vodafone and some amount was pending to be paid to airtel which i paid and now i am in vodafone store m2k rohini to submit the receipt of the payment and here i can see very slow working and blank seats of the staff. There is no proper space to settle down the customers.in between the conversation with customer staff leaves and starts chatting on different issues of different customers.
          Vodafone India customer support has been notified about the posted complaint.
          I recharge my vodafone [protected] with rs 111 (full talk time)

          After deducting gst and access fee i got only rs 3.96 as talk time balance

          This is the second time it happen
          How can i rely on vodafone?

          Urgently solve the matter
          Vodafone — activate my outgoing calls
          Dear Sir/ Mam,

          From last 12 hrs My vodafone no. [protected] is not be able to make any outgoing calls/ toll free calls . Pls help me or active my outgoing calls service. as soon as possible
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            V
            Vaibhavpant
            from Makrana, Rajasthan
            Apr 24, 2018
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            Address: Jaipur, Rajasthan, 302015

            Hi, i am vodafone for cellular service from last 4-5 years. When 4g was not there, vodafone was used to charge a lot but still i never had issues with bills however when i got my number converted into 4g corporate plan, they started charging for those things which i am not even aware of. Last month (Feb-mar) a value added service indiagames wwe [protected]@90 was shown active in my bill. I reported about that and vodafone did accept the mistake and reverse the amount. Also it was deactivated by them for which i have the confirmation.
            For my surprise, the same vas got activated this month (April) and not only this 4 other downloads costing 99.00 inr each was also added. I am not even aware what kind of downloads these are!
            When i contacted them, they straight away said it is correct and i have to pay. Why should i pay for something which i have never opted and not aware of. Just because there is no other way to earn money, vodafone has started this new trick with its consumers. I did see other same requests lying here for the same reason. I have attached the copy of bill for your reference.
            I would also like to make it clear that the time which vodafone has shown for downloading, this number remains switched off or on locker at that particular period due to office hours.
            Request you to take a stern action. I will pay the bill for the services i got but i will not pay for not used vas.
            Vodafone India customer support has been notified about the posted complaint.
            Apr 24, 2018
            Updated by Vaibhavpant
            The issue is with the bill of number [protected]
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              R
              renudivya
              from Agra, Uttar Pradesh
              Apr 24, 2018
              Resolved
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              Resolved

              Address: Gurgaon, Haryana, 122001
              Website: www.vodafone.in, www.ideacellular.com

              I switched to idea prepaid from vodafone postpaid. Before switching i was at 499 unlimited red plan, but after porting vodafone sent me a bill of 1447 + 100 rs late fees. Idea also sent proof of payment. I understand you both are same entity but is this fair that you guys closed my mobile number over an unfair amount. I have made payment but now after activation i will quit both of the operators & open a lawsuit.
              Jun 25, 2018
              Complaint marked as Resolved 
              Vodafone India customer support has been notified about the posted complaint.
              Verified Support
              May 21, 2018
              Vodafone India Customer Care's response
              Hi,

              Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

              Regards,
              Vodafone India
              Complaint had been raised with service req no's[protected] &[protected], still no action has been taken on my complaint. This clearly shows how ignorant Vodafone is towards its customers. Vodafone is fooling customers by false promise.
              No response after so many tweets.
              Vodafone marketeers are harassing me please take care.
              I am a Senior Citizen
              Dilip Gupta
              [protected]
              dilip.[protected]@gmail.com
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                M
                Md Nayak
                from Angamali, Kerala
                Apr 23, 2018
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                Address: 560037
                Website: Vodafone

                Hi team.
                Worst service ever i lodge a complaint with regards to network and my data speed it was closed without addressing it. Agent laxmi promised a call back but no call back. Agent karthik abused me. Need a strickt action against this. I am paying the bill
                My calls gets dropped and also data speed is less the 0.5 mbps. Always vodafone gives false promise issue was closed without addressing
                [protected]
                Yaseen nayak
                Vodafone India customer support has been notified about the posted complaint.
                I want to change my network this is the third time giving a complaint to your executives they are not responding so solve my problem immediately
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                  A
                  Anand Bhangle
                  from Mumbai, Maharashtra
                  Apr 23, 2018
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                  Address: Mumbai City, Maharashtra, 400104
                  Website: shop.vodafone.in/shop/prepaid/easy-online-recharge.jsp

                  On 21st April I have paid Rs 199/- through SVC Bank net banking towards Prepaid recharge of my mobile no. [protected].
                  Today is 23 April and so far no credit to my above mentioned Mobile number.

                  Kindly look in the same.

                  I have attached screen shot of the payment

                  Thanking you in anticipation.

                  Ananad Bhangle
                  [protected] or [protected]
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                    K
                    Kapil Kant Gupta
                    from Gurgaon, Haryana
                    Apr 23, 2018
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                    Address: Faridabad, Haryana, 121004

                    Dear sir,

                    I want to complaint against vodafone because they are calling me daily 2-3 times and i told them on every time that i don't required any services form vodafone but they are not understand that and call me regularly and i have also mailed for stop the calling now i want to take necessary action against vodafone because of now i am feeling mental harassment form vodafone.

                    Request you to please do the needful on urgent basis.

                    Thanks,

                    Kapil kant
                    [protected]
                    Vodafone India customer support has been notified about the posted complaint.
                    Apr 18, 2018
                    Pandiaraj M's response
                    please deactivate my vodafone number [protected] because the hand set was stolen along with the sim card
                    I wish to deactivate my Vodafone postpaid service on urgent basis as the bill amount varies and I am charged higher than expected.
                    Deactivate my vodafone number pos tpais no [protected]
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                      G
                      gduari2018
                      from Noida, Uttar Pradesh
                      Apr 23, 2018
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                      Address: Kolkata, West Bengal, 033

                      My Vodafone number is [protected] It is a postpaid connection since long time. Now I am not willing to continue this as postpaid. I want to convert it to prepaid from postpaid with same number.

                      I complaint because there are no option to convert postpaid to prepaid in "My Vodafone App" or in online.
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                        R
                        rohit0022
                        from Mohali, Punjab
                        Apr 23, 2018
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                        Address: Kanpur, Uttar Pradesh, 208012

                        Sir, i cant understand that, how these fake people use a account number as the name of vodafone india limited,
                        Is this possible that anybody can open a account as the name of vodafone india limited,
                        I think all this type of scam get done by vodafone employee
                        I have been a victim of this fraud
                        Please sir take a action to stop this type of fraud

                        My number-[protected], [protected]
                        Vodafone India customer support has been notified about the posted complaint.
                        Network issue not being resolved by Vodafone since 2 years at K-14, K-Block, DLF City Phase-2, Gurgaon 122002.
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                          A
                          ajithprash
                          from Chennai, Tamil Nadu
                          Apr 23, 2018
                          Resolved
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                          Resolved

                          My prepaid balance has been deducted by 85 rupees and then 50 rupees for some vodafone tv plan which i never heard of. Totally wrong. I never even heard of any such plan, let alone subscribe for it. I have emailed customer care, but there is no response. I googled and found so many similar complaints from others also. Vodafone is looting my money. I want my money back. Number [protected]
                          Apr 23, 2018
                          Complaint marked as Resolved 
                          Email response vame from customer care and a rep called me to refund this! All done now.
                          Vodafone India customer support has been notified about the posted complaint.
                          I use the mobile number [protected]. I did not receive any message my mobile number.please check the status and update. please resolve as soon as possible
                          Had ported my postpaid number to vodafone postpaid. Verified myself twice as they stated they were not able to verify my address.

                          No they got a new alibi that some conditions are not met for providing such postpaid connection.

                          After making many calls and mails they haven't corrected and have negated my connection.
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                            K
                            Konark Arora
                            from Basi, Punjab
                            Apr 23, 2018
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                            Address: Panchkula, Haryana, 134112

                            I cannot send any text messages on my iphone 6s. Imessages and facetime are showing error in activation. I tried putting my sim in other phone but didn’t work. Can’t send messages when 4g /3g/2g is on. Facing this issue for a long time. Nobody at vodafone’s customer service seem to have a fix. I just get irrelevant resolves which do not work. I have been facing this issue from a very long time and nobody seems to fix it.
                            Vodafone India customer support has been notified about the posted complaint.
                            I lost my sim with my phone back 2-3 months and I told the Vodafone company about it but the bills are still coming so why should I pay huh m not using the sim my sim is lost..It's not active though the bills are coming so..
                            Please kindly block my sim
                            Healtho Fortnightly pack activated without my consent and Rs. 45 deducted. Pls revert it asap
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                              S
                              saad bin nazim
                              from Delhi, Delhi
                              Apr 23, 2018
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                              Dear vodafone your customer care does not behave well.
                              Other thing is that we are not able to connect your customer care easily.
                              Your customer cares does not provide effective information.
                              If these will be keep on then i will port my sim. And also ask our neighbors. To port it to another.
                              Last thing we are bot able to get 4g network everywhere.
                              Vodafone India customer support has been notified about the posted complaint.
                              Apr 18, 2018
                              Atul Hasija's response
                              Pls. Revert me or Refund as soon Possible.
                              I had Recharge Rs 96 on this no [protected] as on 14.04.2018. But its nor Successful Pls Refund My Amount.
                              Bill No is[protected]

                              Contact me [protected]
                              There is no coverage nowadays in my area can't able to speak or cant able to use internet in my area.
                              Signal drop on connected to another person on Airtel network.
                              Kindly do the needful asap, or else need to switch the network.
                              Weak Signal !.
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                                M
                                Mehul J Shah
                                from Mumbai, Maharashtra
                                Apr 23, 2018
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                                Address: Mumbai City, Maharashtra, 400033

                                Hi this is mehul shah here from mumbai using vodafone since last 12years i have got married in 2012 & now i'm in troble as my since last 4-5months my wife is talking late night with one guy & for the same i am already having outgoing details of my wife number which is also from vodafone but now i wants to know about incoming call details so may i know that is process to get the details of incoming call details??
                                I am expecting speedy & helpful suggestion by concern team as soon as pssible..

                                Please revert me on my email id : - [protected]@gmail.com
                                Vodafone India customer support has been notified about the posted complaint.
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                                  JIWAN PARKASH
                                  from Delhi, Delhi
                                  Apr 22, 2018
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                                  Address: New Delhi, Delhi

                                  I use a prepaid vodaphone sim in my phone. I want the post call notification to be disable (By that i mean, the message that pops up after my call sayin "your last call charges was xx. Xx and balance is yy. Yy".

                                  I find this irritating and i think the customer should have the freedom to decide if he wants that notification or not.
                                  I talked to cc but they expressed their inability. But i m not convinced. Pl help

                                  Jiwan [protected]
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    D
                                    Deepak672
                                    from Mumbai, Maharashtra
                                    Apr 22, 2018
                                    Resolved
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                                    Resolved

                                    I have been using vodafone post paid service for past (Around) 2 years and i too have observed that they are activating such services on their free will and charging any amount... Last to last month i got a bill around rs 1550 which got reduced after lot of hassel to rs. 1350... But again i have found that they have repeated the same thing in last 2 month bills... This indiagames wwe zone rc 90n has been activated at my no. Without my consent and i am being charged for this... This is pathetic... And still when competition telecom companies are offering services at low cost... I understand that vodafone india doesn't value customer relationship and only are here for minting money... This time will leave vodafone india for sure... Request competent authorities to take and action on the same query
                                    Oct 22, 2018
                                    Complaint marked as Resolved 
                                    It seems companies listen only post complain and they refunded (not completely) but a substantial extra charges basis my complain. BTW left Vodafone long back and now happy with my Airtel prepaid connection :-)
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      Raghunandan Mulye
                                      from Lonavla, Maharashtra
                                      Apr 22, 2018
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                                      Address: Mumbai City, Maharashtra, 40605
                                      Website: www.vodafone.in

                                      Duplicate sim was collected against biometric verification. The law states that the sim card should be fully activated when it is handed over to the customer. Hoewever, sms was barred, and i was at tremendous inconvenience as no banking transactions could be done as otp can not be received. Vodafone says it is as per try guide lines i asked them to produce try rule or notification, where by trai has allowed it to bar. It is common sense, when the sim is issued against e-kyc and bio metric verification through adhar, no further security check is required. However, the company says it is a practice not to activate sms services in case of replaced sim,

                                      The funny part is sandeep kathuria has issued press release that vodafone instantly activates sims issued against aadhar with effect from 24/aug/2016
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        R
                                        rashmiraj06
                                        Apr 22, 2018
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                                        Address: New Delhi, Delhi, 110020

                                        I had been using a postpaid number for more than 4 years now. I always paid my biils on time. I moved to mexico with my husband and was using the number here. But somehow there was no network available for my sim which was a nightmare as all my accounts were linked to it. I could not make any transactions as i would not receive the otp. After 6 months when i travelled to india i made it a point to visit noida specially to get my sim converted to prepaid. The sector 18 noida vodafone store asked me that i had an outstanding payment of 1000 rs. I paid the money and they gave me the new sim and also told me that your postpaid number will be deactivated now. It was not easy as i did not have any other india number but i beared with it for good.
                                        Please note that i was flying back the next day early morning. I asked a reassurance to the vodafone executive and made my situation very clear and he assured me the same.
                                        The whole day and night i was waiting for the sms to get my prepaid sim activated at the cost of not being able to contact my family as my postpaid sim was already deactivated. To my horror i realized that there was no sms yet from vodafone when i was boarding the flight. When i reached mexico i realized that i have a message from vodafone saying that your request could not be processed because of an outstanding amount of minus (-) 300 rs. Which means vodafone took 1000rs instead of rs 700. Now they are harassing me to pay an outstanding amout pf approx. 8000 rs which they say was i used internet in international roaming. I was connected to the airport wifi to get in touch with my family i never realized that they would activate my postpaid sim for some stupid reason of their fault.

                                        Kindly help me. I am really stressed out because of the vodafone harassment.
                                        Vodafone India customer support has been notified about the posted complaint.
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