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Vodafone India Complaints & Reviews

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from New Delhi, Delhi
Apr 18, 2018
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Address: New Delhi, Delhi, 110096

Main mukesh kumar singh
Mera vodafone no. [protected]
Is number ko 9 march se kisi dusri company me port karwane ki koshis kar raha hoon lekin vodafone agents ke galt feedback update karne ke wajah se aaj tak mera ye number dusri company me port nahi ho paya. Jab bhi vodafone agents ki call mere pass aati hai to hamesa main yahi bolta hoon ki main vodafone me continues nahi karna chahta lekin vodafone agents apna number banane ke liye wo feedback me ye status update kar dete hain ki customer retain ho gaya aur continues karna chahta hai vodafone me. Main ye janna chahta hoon ki kya main galti kar diya vodafone company me apna number chala kar ya unka gulaam ho gaya hoon jo mujhe paresan kar rahe hain. Aap se nivedan hai ki mere is problem ko jald se jald nivaran kare iske liye main apka sada abhari rahunga.

Mukesh kumar singh
Mobile no. [protected]
Email i'd - raj. Mukesh. [protected]@gmail.com
Address - h. No. - cn-180, harijan basti, dallupura, east delhi, new delhi - 110096.
Vodafone India customer support has been notified about the posted complaint.
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    HarshilDS
    from Pune, Maharashtra
    Apr 18, 2018
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    Address: Mumbai City, Maharashtra, 400069

    My vodafone postpaid number is [protected] which i am not using since last 6 months and as its inavtive i have asked vodafone to close my number several times on phone as well i have visited andheri vodafone misi store and malad store. They asked me to pay final amount 1 month ago and my connection will be closed but today again i rcvd 1800 bill. Now they are again asking for more money to close my connection and asking for non sense excuses to close my connection
    Vodafone India customer support has been notified about the posted complaint.
    I have been charged an amount of rs. 742 for calling 51717*0 which i havent called.
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      Ranja2
      from Chennai, Tamil Nadu
      Apr 18, 2018
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      Address: Chennai, Tamil Nadu, 600076
      Website: Vodafone.in

      I recieve approximately 10-15 calls per day from vodafone since the day i ported out to airtel (Around 6 months). The main reason for my porting was lack of network coverage and overbilling. Since the day i put in the request for porting, i have been harassed by vodafone regularly. Repeated phone calls despite cutting them, as a result i now dont pick up calls from unsaved nos. Despite telling the operators that m not interested in returning to vodafone and that i can find my way to a nearby vodafone retail outlet if i were desparate to shift back, they continue to call. If vodafone does not stop them, i will definitely sue them in the consumer court and also alert trai about this constant badgering.in short, i am filing a complaint against vodafone itself for their refusal to let me be. Kindly do the needful.
      Vodafone India customer support has been notified about the posted complaint.
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        banshipramanik
        from Kolkata, West Bengal
        Apr 18, 2018
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        Address: 743354

        I, Srishtidhar Pramanik son of Late Bimal Pramanik residing at Killa, Ghoradal, Mathurapur, South 24 Parganas, Pin - 743354, I had purchased the Mobile Prepaid connection being No. [protected] from Vodafone, West Bengal, i used it last approximately 3 Years, but in the month of January, 2018 my sim card was closed from the network provider, but this number is very essential for me because this number was regd. in my bank account, Govt. Dept., Google and others.
        After that i went to the Network Provider and they said me that my connection is not possible to reopen and they also said me that number was already been allotted to another individual or person so, i faced a very much problem and i also give some complaint in their customer care and they couldn't given any reply to me. So, i get in very much travel regarding this aforesaid issue.
        Hence, I want this number for recovering my all passwords if you could kindly help me regarding this aforesaid matter then i highly obliged to you.

        Thanking You
        Srishtidhar Pramanik
        Killa, Ghoradal, Mathurapur, South 24 Parganas, 743354, West Bengal, India
        Phone - [protected]
        Email - [protected]@gmail.com
        Vodafone India customer support has been notified about the posted complaint.
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          Sheeja Nair
          from Mumbai, Maharashtra
          Apr 18, 2018
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          Vodafone has deducted my account balance unfairly. I haven't subscribed any service but they activated the same on my mobile number and have deducted my balance unfairly. They are automatically renewing these services (Wwe zone & playsutra entertainment services) and deducting my balance regularly. I haven't activated these and i want my deducted balance back in my account. This is very unfair. Please refund my balance as soon as possible
          Vodafone India customer support has been notified about the posted complaint.
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            ayushiengg
            from Ghaziabad, Uttar Pradesh
            Apr 18, 2018
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            Resolved

            HELLO SIR,
            Since last month I am getting calls and missed calls from an unknown no. i.e. [protected]. I got a number of missed calls from this number at around 12 A.M. on 22 march. Last month, person on this number asked me about my bank details also. When i denied he started giving me missed calls, calls on my number also continuously send me messages on whatsapp. Few days ago the person demanded me for 34, 000 rs. When i checked on true caller for the details, I found that it is a Vodafone company number. I am completely disturbed since last month.
            Please inform me about all the details of this number as much soon as become possible.
            Thanks
            AYUSHI SHARMA
            [protected]
            Mar 28, 2019
            Complaint marked as Resolved 
            Vodafone India customer support has been notified about the posted complaint.
            Apr 21, 2018
            Updated by ayushiengg
            Please send me the details of this number on my mail id [protected]@gmail.com
            Ayushi Sharma
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              vinayakkittur
              from Chennai, Tamil Nadu
              Apr 18, 2018
              Resolved
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              Resolved

              Address: Bangalore, Karnataka, 560056
              Website: vodafone service provider is billing high

              Hi consumers court,
              In vodafone service, my plan is 299 per month and they given bill of 1200inr.
              After activating dnd they activated vas.

              They told free roaming and browse internet and text msgs and calls too free means unlimitted only internet and msgs are restricted 30gb/month and 1000sms /month respectively. But when i am getting the bill of 1200inr even they included all charges.
              I facing the issue since 3 months.

              Simply they change the plan and billing we have to pay.

              If anybody is there please kindly help.
              Share this as much as possible it reaches to vodafone owner they know their service feedbacks.

              I given many complaints and everything but they are not able reply simply they repeating the things.
              And for this month also i want to pay the amount

              Please please help me

              Thanks ®ards,
              Vinayak
              Aug 16, 2018
              Complaint marked as Resolved 
              post paid billing from vodaphone is high False commitments from vodafone. regularly they charging in double and unwanted VAS they are activating finally we getting the bills are high I am loosing money only bcos of this issue please resolve awaiting for your positive reply please take actions on that
              Vodafone India customer support has been notified about the posted complaint.
              Again vodafone forcing to pay the bill of INR2.5k instead of INR 299plan.
              They additional roaming charges its too high I am not agree with the issue.

              Please kindly help as soon as possible.
              Kindly they are sending repeating law e-mail please help me.

              Thanks & Regards
              Vinayak Kittur
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                A
                Aritram Ghosh
                from Kolkata, West Bengal
                Apr 18, 2018
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                Address: 700135
                Website: Vodafone

                Hi,

                Though i have raised couple of tickets to address my problem, but i am sorry to say the issue is still persist. I am experiencing a poor network coverage provided by vodafone 4g. My address is j16/1201 sapoorji paloonji sukhobristi complex newtown action area 3 wb 700135. The problem exists specially in the position of my flat. Network signal fructuates. Please please please resolve this issue. My number is [protected]
                Vodafone India customer support has been notified about the posted complaint.
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                  Raghavendra Kandibedala
                  Apr 17, 2018
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                  Address: Thane, Maharashtra, 400615

                  Hi, i have been vodafone customer for the last 7 years and i am paying the payments on time. Now i am got a whatsapp message that one of the no linked to my account has not paid the bill. They are saying now that the my number is going to deactivated if you not pay the bill. As a friend i gave my documents for getting sim as he was new to mumbai.

                  Why should i pay such big amount which i have not used.

                  Please look into the mattre & do the needful.

                  Regards,
                  Ragahvendra rao
                  Vodafone India customer support has been notified about the posted complaint.
                  Received my bill which deductions for VAS. A visit to the Vodafone store revealed deduction for some wwe zone. Never heard of this before. And have never applied or consented to this.
                  Hello sir.,

                  I want bill of deduction of money from my prepaid account because we have recharged of rs. 150 on 2nd of April and in our surprise, balance is 0 by 10th of April. So we want detail of bill of last 1 month
                  Everytime i use my phone the popup of vodafone service error 2×0 please help me i cannot able to do anything
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                    J
                    Jagapathi Raju
                    from Bengaluru, Karnataka
                    Apr 17, 2018
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                    Hi team,
                    Sorry to say.. I had never seen such horrible service. I am unable to acces internet and could not reach you also.

                    I am using [protected] to reach you, if i press option 9 it's again goes back to main menu.

                    I even went to your store and they created two tickets ([protected], i don't have the other number but you should able to find) even store team is also not capable to resolve my issue. They fixed my internet issue temporarily it worked for 30 min.

                    Let's me know if you can't resolve my issue i am happy to move out from your services.
                    Vodafone India customer support has been notified about the posted complaint.
                    I m in ukraine and i have vodafone sim india
                    but i cant received otp by bank and other
                    whether sim is working or not...
                    I want to find call history of my number.but how do get it works.but sir it didn't work.am so in tension.then how it works
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                      A
                      anurag.phil
                      from Ahmedabad, Gujarat
                      Apr 17, 2018
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                      Address: Ahmedabad, Gujarat, 382449

                      I was surfing the net and browsing videos, then after my session i get message from vodafone that wwe zone pack had been activated "upon my request" in spite of i having done nothing of sorts.
                      Upon contacting the awfully cumbersome and patience testing way to contact "customer care" - they notified me that the services have been deactivated (By me, but some other service got activated instead - attached both the sms pics) but i will still incur rs. 90/- for the useless "privileges' which i will have to get reimbursed after my next bill by contacting them again (Aargh!). Also i have been put on some kind of black list.
                      They are arm twisting consumers by offering useless services just to improve their bottom line!
                      Date: 17-apr-2018
                      Vodafone India customer support has been notified about the posted complaint.
                      4G network not continue in my area.and customer care calling not forwarding in my mobile number.there are 7 day ago i was complaint in customer care for 4g network problem but no person working.
                      thanks
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                        A
                        aditya3x36
                        from Mumbai, Maharashtra
                        Apr 17, 2018
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                        Address: Mumbai City, Maharashtra, 400076
                        Website: www.vodafone.in

                        Hello,

                        This is to bring concern, that the staff of vodafone india has given up to a customer's problem and are not ready to return money because they didn't find any solution to the problem. According to them the customer has to bear the cost of their technical problem.

                        Problem : i have a vodafone monthly postpaid package of 499. From last 4 months i am getting monthly bills over rs 1000 where they are attaching charges of value added services which i have never opted for. This services activates on a weekly basis on my vodafone sim automatically without my know how. As soon as i know about it i deactivate it by calling them but by the time i am already charged with 51 rs without using the services. These are only the activation charges as they said. I have paid more than 1500 rs from last 4 months and they are asking for 351 rs again this month for vas charges which i have not at all used.

                        The response from vodafone team is not more than a given up attitude towards the problem. They assured me in the 1st month itself that they have blocked all the activation on my sim but it still gets activated again and again.

                        I have absolutely no idea where to go and what to do about this from the brand itself has cheated on me.

                        Please guide me further for the same, what can i do to get justice.
                        Vodafone India customer support has been notified about the posted complaint.
                        I m in ukraine and i have vodafone sim india
                        but i cant received otp by bank and other
                        whether sim is working or not...
                        This network is totally useless My page does not even open in this area. No one wants to use this network. Jio is a great network
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                          sahoor1984
                          from Delhi, Delhi
                          Apr 17, 2018
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                          Address: Kolkata, West Bengal, 700022

                          Dear sir / madam,

                          I am my mobile no [protected] mnp last 2 month back airtel to vodafone and as per their bill i will paid and i received sms from vodafone on 31/03/2018 inr 307.33 due with your previous mobile operator (Airtel) same i will paid on 03/04/2018... Attached payment receipt for your ref.

                          Now vodafone stop my outgoing call & data service on 14/04/2018... I am check with vodafone they asking airtel clamming to trai their payment is due.

                          Vodafone and airtel both are harassment to me last 4 days.

                          As per below mail no outstanding pending of airtel.

                          *

                          — forwarded message —
                          From: "[protected]@airtel.com"
                          To: "[protected]@yahoo.co.in"
                          Sent: monday, 16 april, 2018, 11:38:33 am ist
                          Subject: re: re: [|bal|ref61558875|] payment confirmation for your airtel mobile [protected]

                          Dear ratnakar sahoo,

                          Greetings from airtel!

                          This is in reference to the email regarding non receipt of payment confirmation for your mobile number [protected].

                          As discussed on [protected], i would like to confirm that the amount rs. 307/- made via online has been credited to your airtel account on[protected]. I would like to confirm you that there is no outstanding amount in this number [protected]. And your excess amount in airtel mobile number is rs. 138.67/-.

                          Further, i have arranged to send a copy of your payment receipt dated[protected] to your registered email address [protected]@yahoo.co.in.

                          * to know your last 3 payment details, sms pay to 121 (Toll free)

                          * to receive payment receipt at your preferred email id, sms receipt to 121 (Toll free). You can receive payment receipts of last 90 days at your preferred email address and the same would be delivered within 4 hours.

                          * you can download your payment receipts or view payments history through https://airtel.in/121

                          Click on mobile number generate otp login bills & payments view details last payments

                          Thanks for reaching out to us. Delighted to assist you.

                          Best regards,
                          Nivedhitha dhanaraj
                          Advisor : customer experience
                          Bharti airtel ltd

                          *

                          Please help to me.

                          Thanks
                          Ratnakar sahoo
                          Mob : [protected]
                          Vodafone India customer support has been notified about the posted complaint.
                          I want to unblock my Vodafone postpaid connection :[protected] Wat Is the process
                          [protected] around at 6:20 pm, i made a recharge from my vodafone app for prepaid no. For rs. 509 of super pack the balance got deducted from my bank a/c accordingly but the recharge is unsuccessful but the amount has been debited from my bank a/c.

                          TID-00BDR00001
                          ref[protected]
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                            rebekkal
                            from Tiruvannamalai, Tamil Nadu
                            Apr 16, 2018
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                            Website: [email protected]

                            My outgoing sms have been blocked for past two months and i asked vodafone customer care they said bulk service messages was send from my mobile but i didnot send any msgs like that so to resolve my problem they said to register my mobile number in trai.so kindly i request you to unblock my outgoing sms service.i request you to solve my problems as soon as possible.
                            Vodafone India customer support has been notified about the posted complaint.
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                              adeep1993
                              from Noida, Uttar Pradesh
                              Apr 16, 2018
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                              Address: New Delhi, Delhi, 110028

                              Dear sir / ma'am,

                              I would like inform you to, i was running mobile no : [protected] in airtel india,
                              But i got a call from vodafone regarding port the mobile, and vodafone agent was giving best & excited offers (Port offers), but post porting my no, there don't have offers in mobile no.

                              And i raised the complaint in vodafone they are resigterred my complaint but today[protected] again i got the call from vodafone, agent are told me, we can't give you suck kind services & rudely talking with me.
                              Vodafone India customer support has been notified about the posted complaint.
                              Ser Maine mpesa kyc kraya that jisme mera name change hone ke karan 5000 Rs purane Account me close ker diya gaya 5000 Refund ker dijiye mobile number [protected] name Amar nath tiwari
                              I have receive miss cal from internation number +[protected]
                              i think it is fraud call
                              many time we receive that type of call kindly resolv it
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                                Vijay Pundir
                                from Kotputli, Rajasthan
                                Apr 16, 2018
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                                Address: Vadodara, Gujarat, 390008

                                My vodafone services were made inactive when i couldn't use it for some 3 months or so. When i again tried to use it, it was made inactive, i wrote to customer care (service docket No=[protected]) i got a reply to recharge with 20 rs, i made two recharges of 20 rs and then called up customer care, they told me it wud be reactivated in 2 hours but now its more than 2 days and SIM is still not working. I even cannot make portability req as my sms service is not working. Its a pathetic situation to be in. I have written them again and hope that somebody responsible qud take some action

                                VIJAY KUMAR
                                Vodafone India customer support has been notified about the posted complaint.
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                                  Subhadeep4183
                                  from Lucknow, Uttar Pradesh
                                  Apr 16, 2018
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                                  Address: Kolkata, West Bengal, 7000086
                                  Website: www.vodafone.in

                                  I am having a vodafone post paid connection no;-[protected] . Every month I am getting excess bill. Sometimes Vodafone people said you are being charged for Vodafone Live TV, some time VAS( Which I never asked for). Kindly help me to get reid of this. I complained them several times, but nothing happened.

                                  Regards,
                                  Subhadeep Panja
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                                    Shazia afreen
                                    from Zamania, Uttar Pradesh
                                    Apr 16, 2018
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                                    Address: Mau, Uttar Pradesh, 275101

                                    I have made recharge yesterday but i have not got the same benefits which was i saw. I have recharged from my vodafone app. I have selected the plan of 398. According to it, i should get 1gb data per day for 84 days and unlimited calling free but after recharge i have get only talk time of 334. It's totally worst. It disappointed me. I will never suggest to anyone to recharge from my vodafone app.
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      Wahid Bhat
                                      from Jammu, Jammu and Kashmir
                                      Apr 16, 2018
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                                      Address: Srinagar, Jammu and Kashmir, 191202

                                      Dear sir

                                      I have purchased a new sim (Number [protected]) of vodafone from a retailer in my locality on 08 april 2018. I am able to use the service for approximately three days. However the service got barred and i am unable to make calls or send sms nor receive calls.

                                      At the time of buying the new sim i submitted the necessary documents. Approximately after four days i got a message saying that the document i submitted was rejected/incomplete and asking me to submit afresh so that the services may be restored. I did so on 08 apr this year. However till to date the service have not been restored. I called up customer care[protected] many times as well as visit the retailer many times. But my problems have not been solved. The retailer called up an agent at [protected] who said the service will be restored but was not. I myself also called the agent up many times who told me that i will get the service back.

                                      Please look into the matter. As per vodafone's request i have submitted the required documents two times but still i am unable to benefit from the service. Whenever i called up vodafone care their replies are different each time i called up.

                                      Please help me so that i may be able to get the service back and benefit from it.
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        ghulmeet singh
                                        from Chennai, Tamil Nadu
                                        Apr 16, 2018
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                                        Address: Mumbai City, Maharashtra
                                        Website: mobile recharge

                                        I did my vodafone mobile no. [protected] prepaid recharge of rs.199 on 15/4/18 at 4:30 am. Amount deducted from my account and i got recharge confirmation sms, but unable to call, sms or using internet service till now.
                                        When i called to vodafone customer care, executive told me that my services will be resume after 12:00 am on 16/4/18 but till now even when i tried to call i got message that you dont have sufficient money to call
                                        Transaction id : onr[protected]
                                        Payment id: lic[protected]
                                        Vodafone India customer support has been notified about the posted complaint.
                                        Apr 18, 2018
                                        Updated by ghulmeet singh
                                        issue remain unsolved
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