Vodafone India Complaints & Reviews

I am using vodafone postpaid number. I have changed my number from postpaid to prepaid. I have already paid my bill till 17.04.2018. I have been asked by vodafone store executive praveen at sector 18 noida, it will be converted within three hours. Now it has been two days but the conversion process has not been completed. I have contacted many times to customer care and he/she says it will starts within 8 hours, at 9 am, within 24 hours, within 48 hours, witin 72 hours. Now a customer care executing saying pay bill till today then it will be converted. Then again it will be repeated "it will starts within 3 hours, 8 hours, at 9 am, within 24 hours, within 48 hours, witin 72 hours. Now a customer care executing saying pay bill till today".
Is this my conversion process completed ever been?

Secondly i have been asked four times finger touch to link my aadhar to my number. Are they linking only my number or linking others numbers. I want to know linked vodafone mobile numbers to my aadhar.

On 16 april 2018, vodafone activated a vas without my consent and deducted balance from my account. Following is the sms which was sent to me:

"hello! Lifestyle pack is now active on your number, as requested. This service is valid till[protected] and a 7 days rental of rs.49 has been deducted. Your current balance post service activation is rs.30.5965. To deactivate sms stop to or call 155223 (Toll free). For songs dial 1234 (Tollfree)"

Kindly help.

As airtel failed and liquidated, i had to switch over to some other service
Provider and believing in vodafone india, i opted for it and, i called on their office at north usman road, t. Nagar, chennai-17 on 17.04.18 and completed
The formalities and they assured that i would receive mails/messages on my
Mobile after 4p. M of the day. But, to my dismay, my mobile does not receive
Any messages/mails till this time. I presume they have not activated the device
Yet. Because of this delay, my net banking is paralyzed and i am incurring loss
Financially and i am unable to pay my dues to the beneficiaries. They never
Mind the plights of the customers. They have to compensate the loss incurred
To me. Their attitude and failure are highly ridiculous. They should be sued
For making abnormal delay in activating the device. They will meet their
Waterloo, soon. Airtel were good in rendering service, but, unfortunately, they
Failed. The consumer forum should initiate action against vodafone india,
Appropriately.

Main mukesh kumar singh
Mera vodafone no. [protected]
Is number ko 9 march se kisi dusri company me port karwane ki koshis kar raha hoon lekin vodafone agents ke galt feedback update karne ke wajah se aaj tak mera ye number dusri company me port nahi ho paya. Jab bhi vodafone agents ki call mere pass aati hai to hamesa main yahi bolta hoon ki main vodafone me continues nahi karna chahta lekin vodafone agents apna number banane ke liye wo feedback me ye status update kar dete hain ki customer retain ho gaya aur continues karna chahta hai vodafone me. Main ye janna chahta hoon ki kya main galti kar diya vodafone company me apna number chala kar ya unka gulaam ho gaya hoon jo mujhe paresan kar rahe hain. Aap se nivedan hai ki mere is problem ko jald se jald nivaran kare iske liye main apka sada abhari rahunga.

Mukesh kumar singh
Mobile no. [protected]
Email i'd - raj. Mukesh. [protected]@gmail.com
Address - h. No. - cn-180, harijan basti, dallupura, east delhi, new delhi - 110096.

My vodafone postpaid number is [protected] which i am not using since last 6 months and as its inavtive i have asked vodafone to close my number several times on phone as well i have visited andheri vodafone misi store and malad store. They asked me to pay final amount 1 month ago and my connection will be closed but today again i rcvd 1800 bill. Now they are again asking for more money to close my connection and asking for non sense excuses to close my connection

I recieve approximately 10-15 calls per day from vodafone since the day i ported out to airtel (Around 6 months). The main reason for my porting was lack of network coverage and overbilling. Since the day i put in the request for porting, i have been harassed by vodafone regularly. Repeated phone calls despite cutting them, as a result i now dont pick up calls from unsaved nos. Despite telling the operators that m not interested in returning to vodafone and that i can find my way to a nearby vodafone retail outlet if i were desparate to shift back, they continue to call. If vodafone does not stop them, i will definitely sue them in the consumer court and also alert trai about this constant badgering.in short, i am filing a complaint against vodafone itself for their refusal to let me be. Kindly do the needful.

I, Srishtidhar Pramanik son of Late Bimal Pramanik residing at Killa, Ghoradal, Mathurapur, South 24 Parganas, Pin - 743354, I had purchased the Mobile Prepaid connection being No. [protected] from Vodafone, West Bengal, i used it last approximately 3 Years, but in the month of January, 2018 my sim card was closed from the network provider, but this number is very essential for me because this number was regd. in my bank account, Govt. Dept., Google and others.
After that i went to the Network Provider and they said me that my connection is not possible to reopen and they also said me that number was already been allotted to another individual or person so, i faced a very much problem and i also give some complaint in their customer care and they couldn't given any reply to me. So, i get in very much travel regarding this aforesaid issue.
Hence, I want this number for recovering my all passwords if you could kindly help me regarding this aforesaid matter then i highly obliged to you.

Thanking You
Srishtidhar Pramanik
Killa, Ghoradal, Mathurapur, South 24 Parganas, 743354, West Bengal, India
Phone - [protected]
Email - [protected]@gmail.com

Vodafone has deducted my account balance unfairly. I haven't subscribed any service but they activated the same on my mobile number and have deducted my balance unfairly. They are automatically renewing these services (Wwe zone & playsutra entertainment services) and deducting my balance regularly. I haven't activated these and i want my deducted balance back in my account. This is very unfair. Please refund my balance as soon as possible

HELLO SIR,
Since last month I am getting calls and missed calls from an unknown no. i.e. [protected]. I got a number of missed calls from this number at around 12 A.M. on 22 march. Last month, person on this number asked me about my bank details also. When i denied he started giving me missed calls, calls on my number also continuously send me messages on whatsapp. Few days ago the person demanded me for 34, 000 rs. When i checked on true caller for the details, I found that it is a Vodafone company number. I am completely disturbed since last month.
Please inform me about all the details of this number as much soon as become possible.
Thanks
AYUSHI SHARMA
[protected]

Hi consumers court,
In vodafone service, my plan is 299 per month and they given bill of 1200inr.
After activating dnd they activated vas.

They told free roaming and browse internet and text msgs and calls too free means unlimitted only internet and msgs are restricted 30gb/month and 1000sms /month respectively. But when i am getting the bill of 1200inr even they included all charges.
I facing the issue since 3 months.

Simply they change the plan and billing we have to pay.

If anybody is there please kindly help.
Share this as much as possible it reaches to vodafone owner they know their service feedbacks.

I given many complaints and everything but they are not able reply simply they repeating the things.
And for this month also i want to pay the amount

Please please help me

Thanks ®ards,
Vinayak

Hi,

Though i have raised couple of tickets to address my problem, but i am sorry to say the issue is still persist. I am experiencing a poor network coverage provided by vodafone 4g. My address is j16/1201 sapoorji paloonji sukhobristi complex newtown action area 3 wb 700135. The problem exists specially in the position of my flat. Network signal fructuates. Please please please resolve this issue. My number is [protected]

Hi, i have been vodafone customer for the last 7 years and i am paying the payments on time. Now i am got a whatsapp message that one of the no linked to my account has not paid the bill. They are saying now that the my number is going to deactivated if you not pay the bill. As a friend i gave my documents for getting sim as he was new to mumbai.

Why should i pay such big amount which i have not used.

Please look into the mattre & do the needful.

Regards,
Ragahvendra rao

Hi team,
Sorry to say.. I had never seen such horrible service. I am unable to acces internet and could not reach you also.

I am using [protected] to reach you, if i press option 9 it's again goes back to main menu.

I even went to your store and they created two tickets ([protected], i don't have the other number but you should able to find) even store team is also not capable to resolve my issue. They fixed my internet issue temporarily it worked for 30 min.

Let's me know if you can't resolve my issue i am happy to move out from your services.

I was surfing the net and browsing videos, then after my session i get message from vodafone that wwe zone pack had been activated "upon my request" in spite of i having done nothing of sorts.
Upon contacting the awfully cumbersome and patience testing way to contact "customer care" - they notified me that the services have been deactivated (By me, but some other service got activated instead - attached both the sms pics) but i will still incur rs. 90/- for the useless "privileges' which i will have to get reimbursed after my next bill by contacting them again (Aargh!). Also i have been put on some kind of black list.
They are arm twisting consumers by offering useless services just to improve their bottom line!
Date: 17-apr-2018

Hello,

This is to bring concern, that the staff of vodafone india has given up to a customer's problem and are not ready to return money because they didn't find any solution to the problem. According to them the customer has to bear the cost of their technical problem.

Problem : i have a vodafone monthly postpaid package of 499. From last 4 months i am getting monthly bills over rs 1000 where they are attaching charges of value added services which i have never opted for. This services activates on a weekly basis on my vodafone sim automatically without my know how. As soon as i know about it i deactivate it by calling them but by the time i am already charged with 51 rs without using the services. These are only the activation charges as they said. I have paid more than 1500 rs from last 4 months and they are asking for 351 rs again this month for vas charges which i have not at all used.

The response from vodafone team is not more than a given up attitude towards the problem. They assured me in the 1st month itself that they have blocked all the activation on my sim but it still gets activated again and again.

I have absolutely no idea where to go and what to do about this from the brand itself has cheated on me.

Please guide me further for the same, what can i do to get justice.

Dear sir / madam,

I am my mobile no [protected] mnp last 2 month back airtel to vodafone and as per their bill i will paid and i received sms from vodafone on 31/03/2018 inr 307.33 due with your previous mobile operator (Airtel) same i will paid on 03/04/2018... Attached payment receipt for your ref.

Now vodafone stop my outgoing call & data service on 14/04/2018... I am check with vodafone they asking airtel clamming to trai their payment is due.

Vodafone and airtel both are harassment to me last 4 days.

As per below mail no outstanding pending of airtel.

*

— forwarded message —
From: "[protected]@airtel.com"
To: "[protected]@yahoo.co.in"
Sent: monday, 16 april, 2018, 11:38:33 am ist
Subject: re: re: [|bal|ref61558875|] payment confirmation for your airtel mobile [protected]

Dear ratnakar sahoo,

Greetings from airtel!

This is in reference to the email regarding non receipt of payment confirmation for your mobile number [protected].

As discussed on [protected], i would like to confirm that the amount rs. 307/- made via online has been credited to your airtel account on[protected]. I would like to confirm you that there is no outstanding amount in this number [protected]. And your excess amount in airtel mobile number is rs. 138.67/-.

Further, i have arranged to send a copy of your payment receipt dated[protected] to your registered email address [protected]@yahoo.co.in.

* to know your last 3 payment details, sms pay to 121 (Toll free)

* to receive payment receipt at your preferred email id, sms receipt to 121 (Toll free). You can receive payment receipts of last 90 days at your preferred email address and the same would be delivered within 4 hours.

* you can download your payment receipts or view payments history through https://airtel.in/121

Click on mobile number generate otp login bills & payments view details last payments

Thanks for reaching out to us. Delighted to assist you.

Best regards,
Nivedhitha dhanaraj
Advisor : customer experience
Bharti airtel ltd

*

Please help to me.

Thanks
Ratnakar sahoo
Mob : [protected]

My outgoing sms have been blocked for past two months and i asked vodafone customer care they said bulk service messages was send from my mobile but i didnot send any msgs like that so to resolve my problem they said to register my mobile number in trai.so kindly i request you to unblock my outgoing sms service.i request you to solve my problems as soon as possible.

Dear sir / ma'am,

I would like inform you to, i was running mobile no : [protected] in airtel india,
But i got a call from vodafone regarding port the mobile, and vodafone agent was giving best & excited offers (Port offers), but post porting my no, there don't have offers in mobile no.

And i raised the complaint in vodafone they are resigterred my complaint but today[protected] again i got the call from vodafone, agent are told me, we can't give you suck kind services & rudely talking with me.

My vodafone services were made inactive when i couldn't use it for some 3 months or so. When i again tried to use it, it was made inactive, i wrote to customer care (service docket No=[protected]) i got a reply to recharge with 20 rs, i made two recharges of 20 rs and then called up customer care, they told me it wud be reactivated in 2 hours but now its more than 2 days and SIM is still not working. I even cannot make portability req as my sms service is not working. Its a pathetic situation to be in. I have written them again and hope that somebody responsible qud take some action

VIJAY KUMAR

I am having a vodafone post paid connection no;-[protected] . Every month I am getting excess bill. Sometimes Vodafone people said you are being charged for Vodafone Live TV, some time VAS( Which I never asked for). Kindly help me to get reid of this. I complained them several times, but nothing happened.

Regards,
Subhadeep Panja