Vodafone India Complaints & Reviews

I stay in kolkata. Want to port my aircel number to vodafone. But the vodfone outlet in girish park kolkata are not helping me and all the time they are making new stories first they were saying my porting number is incorrect and tried to sell me a postpaid connection when i said i dont want it they said they cannot help me. After few days they are saying my request for port has been generated and i will receive the sim in one week.
Now they are again saying that my porting number is incorrect.
They are haressing me from last one month.

Dear sir,
I want to pay your kind attention regarding my issue.
There is very poor network coverage in my locality, for which in regarding the same, i have made complaints several times.

But my issue has not been resolved till date.
Sir, you can check with my previous complaints filed & track my location.

Your engineer is meet at my residence but issue is not resolved.

Rahul kalaskar,
Gopal nagar,
Sangvi (Bk),
Nanded-431605. (Mh)

The vodafone recharge pack of Rs 199/- which gives "Unlimited* local, STD, Roaming calls &100 SMS/day within India with 1.4GB 4G/3G per day for 28 days" is not working.

Details:-
Mobile No. [protected] (Goa circle)
Transaction Ref. No. LSBI[protected]IGADGJLGM3 (see attached image)
Time of recharge: 5:34 pm, 02/04/2018

The amount of money (199 rs) has been duly deducted but the package never started and the money hasn't been refunded as well

So kindly refund immediately the amount of money deducted or activate the package duly mentioned. This is not expected from vodafone to con its customers by offering non-working packages and/or delaying refund issues.

Champoungam Panmei
[protected]

Dear sir,
I want to pay your kind attention regarding my issue.
There is very poor network coverage in my locality, for which in regarding the same, i have made complaints several times.

But my issue has not been resolved till date.
Sir you can check with my previous complaints filed & track my location

Below are my address-
Avinash gupta
Valram drashti
A wing
Plot no-34/a, sundervan near gandhiwadi market
Near akramaruti lake
Umbergaon-396171
Mob-[protected]

Sir, even after buying such reputed company's sim, i faceing this type of problem.
I am sorry to say that no one (Your representatives) is sorting my issue.
They keep on making excuses.

So it is my humble request to you kindly resolve my issue at earliest.

Thanks & regards
Avinash gupta
Mob-[protected]
[protected]@gmail.com

Vodafone is harassing me by calling me at least 50 times a day for Number port. i told them i am not interest . but they keep calling me and when i say i dont want sometime they argument. even they also call on national holidays.
even my DND is registered with Airtel but i think vodafone does not understand about Dnd.
Pls take appropriate action against Vodafone.

Thanks
Vishal Agarwal
[protected]
[protected]@gmail.com

Dear Sir/Madam,

I'm complaining about the cellular network company Vodafone India.

I'm not getting 4G network coverage in my area and I'm just getting 2G & 3G network.

Internet speed is not good due to the 3G network.

Vodafone customer care is not giving proper solution, they are just telling to select 4G network in Voice & Data option on my iPhone SE.

When I selected 4G network in Voice & Data option on my iPhone SE, I just got 3G network symbol, but not 4G network symbol.

I am currently living in Latur, Maharashtra where there are great availability of 4G network [Jio, Idea, Airtel, Vodafone].

All necessary details:

Name: Ganesh Goroba Ump

Mobile No.: [protected]

Location: Latur, Maharashtra

Pin Code: 413-512

I request you to please forward this to the concerned team so that they will solve my issue as soon as possible.

Thanks!

I have recharged my account 10 mins ago but still i am unable to call it show i have no balance.. How come this.. Plz take a strict action as early as possible.. I have a urgency to call plz take strict action now.. If this is going to happen then i been advuce to change my card from voda to jio it provide best offers among though.. But as i liked ur service i am still recharging on thiz.. Plz take a strict action..

From oct 2017, had been contacting vodafone to solve 3 issues on my connection:
1. Debar incoming calls
2. Activate outgoing messages
3. Activate incoming messages

In addition to contacting customer service, i visited vodafone service centre few times where i was initially asked to remove the incoming call barr on my own from the hand set, but later promised that if i changed the sim, they would "refresh"it and i would get the issues resolved. I got a new sim, but issue remained same. As the only service active was outgoing calls, i stopped using this number completely from december 2017. Everytime i contacted vodafone, i got the same reply all the time, but from different officers and no one could resolve the issue as according to their "system"" everything is working fine.
However, vodafone, came up with unpaid bills for december, jan 18, feb 18, march 18 which they waived off partially after i explained the issues. Now i have given them an offer to resolve the issue first give me a working sim card, then i shall consider resuming with vodafone and clear 1 month pay of nov-dec, if at all. Its a pain to be using vodafone

Im recharging my vodagone number : [protected] using my kotak bank account. Then i received a message from vodafone

Your request to recharge 198 inr cannot be processed at this time. Transaction number is onr[protected].

The amount debited from my account. Why this type of error happened?? How can i solve this problem and credit amount back to me??

Regards
Siji

Phone/mobile number: [protected]

May kindle see the complain regarding unnecessary deduction of balance & misbehavior by call center representative. I am valuable customer of vodafone having cell phone no. [protected].in my vodafone account balance is rs. 108 before 3-5 days now i suddenly check my balance i was shocked that available balance is rs. 88, for the deduction i have contacting customer care representative at 198. My call is attended representative of customer care. He told me that you have call in landline number which is starting from [protected] for that rs. 22 had deducted for that. I told customer care representative that i have recharge with unlimited calling & 1 gb data per day in my plan everything is unlimited free for calling & 1 gb net per day. But representative talk to me in rudely behavior and told me that the amount is cutting in right manner. He talk to me very bad manner and not listen me properly.

For that i am requesting you to provide me docket number & confirming registration no of my complaint for above cited matter. And refund my balance as soon as possible.

Vodafone has been activating vas on my mobile without consent.

For the last 3 month these services have been appearing on my bill.

I've followed up with vodafone multiple times to de-activate the same and it was communicated that the vas have been blocked on the numbers.

3 confirmations have been sent that these services have been de-activated, however, i continue to get sms alerts that i have been subscried to vas.

When you contact the call center they take a fresh complaint to block the vas and say that it will not happen again.

Its becoming a frustrating experience.

Get 2.5 gb data per day, but data is deducted without usage. Do not get any message for data deduction, data is shown in vodafone app as well, next second all data is gone. There is also deduction of main balance. It goes to 0.00. All the balance is deducted along with the data without any message for the usage of data. Not just once, it has happend many times. When call customer care, they don't even listen to the problem, try to just divert from the problem by giving unnecessary excuses.

Sir
I am from aklera and use vodafone 4g
But speed is very poor so i call 198 number and lodge a complain the executive told me our technical team will contact you
After 10 days when they did not contact me then i call again on 1 april 2018 executive request me to hold the call then after few minutes he cut the call.
I am so embarrassed by this type of poor response.
So i want to lodge a complain against vodafone company.
Dinesh chitara
Central bank of india
Aklera
Mob : [protected]

Vodafone india have deducted rs. 99/- twice when i was in muscat as international roaming charges
Without any usage and that too in negative amount. I mean even if balance isn't there they deducted 99
So frustrating and disappointing it is.
Using this sim card since last 12+ years
No prior confirmation from them to me
I need answer from them why the hell this has been done?
Is it reward for associating with vodafone for so long time
Feel very bad for this ridiculous and shameful act
I have decided to switch over to some other telecom operator now

Date: 1/4/2018

To,

The manager (Operations)
Vodafone
Bangalore circle.
Karnataka.

Dear manger sir,

I am writing this letter from bangalore.
Sir, i am a common man and i am using my tele services for contacting my well-wishers and family.
Recently all over india there is a fake and nonsense publicity in the name of lte - volte /4g services -
I was a regular customer of jio from kerala circle bearing no. [protected]
It was working in kerala circle without any more and more complaint and the service was satisfactory.
When i joined for work with an office in bangalore - found that in a closed environment - i meant if the room is totally closed atmosphere i am not able to make any calls from above mentioned the so-called 4g lte-volte based - services.
On advise of my office people i take an mnp and changed to the very famous vodafone (According to adversisemnt) here also the story is bad and rude as the phone not showing any signal if i change my options to 2g / 3g / 4g whatever it may be it is not showing but available only outside open places - sir can you explain what technology it is?
I am writing this letter with really with great irritation as what a poor condition in telecom sector - jio - before i migrate to your service they put a letter stating that we will be putting more towers to cover the area
If the particular area where there is no towers - why you telecom companies are cheating public in the same of so-called technology
It is very bad and very rude service with above technology.
I think most of the people is not aware of this half baked technology.
In conclusion - i request and pray to your office to do the needful in our case
I ma not able to make any calls from [protected]
Immediately may take some steps and help me in this matter.
Copy marking to ministry of teelcommunication for their knowledge.

Thanking you in anticipation for your early action in this matter.

Rajesh menon
[protected]

Dear sir/madam,
Recently i have recharged an unlimited package of rs399 where the call and data are unlimited. I had a balance of rs 15.49 in my account. Today, i received a message regarding the activation of a value added serivce, which i had not activated.
I request the authorities for the deactivation of the value added serivce and to refund the money i have lost.

Thank you

I am a vodafone user over a year. Recently from last month i am facing issue of negative balance. Once i saw, i called customer care and they refunded the balance. They activated some vas service. This happened twice and both the time they refunded. They suddenly on 25th march, 2018 they activated international roaming. I have not send any request for international roaming. I called the customer care, they said i have send an sms. I requested them to send me a mail, they refused. Now my balance is - rs.70. Please need refund.
My no : [protected]

Sir/madam,

Request you to disconnect my postpaid connection and my number is [protected].

Since i am travelling onsite. I need to close before i travel. I did not get proper response from customer care. So i am submitting this request. It would be highly appreciable if you look into it with priority and help me to close this request as soon as possible.

I have applied for portout once on 2nd feb and than again on 9th march, i have even over paid the billed amount of rs.160. I was informed by customer care personnel that bill for the month for march is not generated yet (1st april 2018). I am a resident of assam and as per my knowledge porting number validity for 30 days here, customer care forcing me to regenerate porting number. I am not getting the reason why vodafone not letting me to portout, kindly respond to the issue as early as possible.

Nita dasgupta.

My mom visited the vodafone store in rasipuram area. But, that dealer is worst in his words. That shop was located in dhanalakshmi tower, rasipuram. He has scolded my mom and he rudely said that you can complain anywhere even to vodafone customer centre. This is worst response to old age people and senior citizen.

We need to change my mom number to vodafone postpaid to prepaid. This the number [protected].
Please, fix this issue and take necessary actions on him.

This my contact number : [protected]