Vodafone India Complaints & Reviews

I had 50 rs balance and over night i got charged for activating a vas which i did not do and was left with -0.7 rs of balance the next day with my net pack on and having data. I made a complain after putting 120 recharge to ask why i as being charged or more like robbed of balance over night. And customer care recited a story of a vas getting activated. So reverted and i had 160 rs of balance back in my account. Next day i check my account and there is 20 rs balance and some other vas has been activated for 45 rs and when i ask where is the rest of the money which is around 80 rs the customer care exec said that this happens if your watching videos on the phone and click on ads.

Firstly all the excuses are not real. I dont see any ads that on youtube. I dont watch anything on youtube for the past few days and the fact that vodafone is just charging without informing is a big scam. I can only imagine how many other people are getting cheated like this under this premise.

My account no:67253337. I have raised request to disconnect the connection by october 2017 and received mail stating that it is disconnected. I have settled all outstanding amount also. Since then am receiving bills every month till date. When i notified the same, vodafone confirmed that it is systme issue from their side and they will resolve it. After that also am getting bills every month. I have sent many mails regarding the same but no proper response from vodafone side.

My sim outgoing blocked from last 2 days.
My all outstanding were cleared for vodafone and my previous service provider such documents submit to vodafone gallery yesterday. They told me that my vodafone sim outgoing service will start within 24 hrs. But after 24 hrs they told that 24 hrs means working 24 hrs which is actually 3 days. I don't understand new sim activated in 10 minutes but my active sim service why take this much time. I am service person and i am facing lots of problems due to this. Please help in this. My no. Is [protected]

I receive a message at 1:08 pm today that wwe zone is activated and 90 rs will get deducted.
For your information, i have not requested for any subscription. So kindly deactivate it and make sure not a single penny is deducted from my account.

Also stop all this indecent practices of trying to cheat your customers. This does not suit a brand like vodafone.

I m shri krishan agrawal, a senior citizen of 80 years of age, holding vodafone postpaid number which has been converted to pre paid : [[protected]]

Which i got converted in prepaid last year against which security deposit was of rs.500/- which i was supposed to get after 45 days, now since more than 60 days have passed i have not received the same, on contacting customer care they say to visit vodafone store, after visiting vodafone store they told me that there is no security deposit in my account after again contacting customer care he said you will get your cheque in a day, till yet no correspondence i have received nor the cheque. They are seriously making the senior citizen mad, some one says your cheque is returned due to incomplete address, how is it possible at the time of sending bills, they come on time.

Please resolve the issue as soon as possible. Else i take any further actions.

Vodafone number: [[protected]]
Address: d-94, new govind pura, parwana road, delhi - 110051
Alternate number: [[protected]]
Please refund the security of other number i. E. [[protected]]

Dear customer care,
I have been a vodafone customer from @002, when you were still hutch, my number is [protected]/bangalore, karnataka. I made the huge mistake of getting my number [protected] transferred to rishikesh, uttarkhand. I subscribed to your redplan. Unfortunately, alot o[censored]nasked for value addd things are added, without my permission. It is impossible to contact these people.. They send text messages which has options but notan rejecting option. I got a bill for rs 2100... I have paid rs 1500, very unwillingly... As i do not use music, games, movies etc. I askd your local people to block them... But, apparently this cannot be done.
Can you help in this matter? Or let me transfer karnataka, where i will keep my phone in suspension for one year, when i will retrun to bangalore.
I find it very unfair that i am being made to pay these huge amounts of money. I never expected this from vodafone,
Yours sincerely,
Leela tyagi.
[protected]
Leela. [protected]@gmail.com.

Hi today again i received a message from vz-611112 asking me to upgrade to 4g sim or else my current sim will expire on 22nd march 2018. I am using a 3g phone why would i upgrade to 4g sim... These people does not have any sense and keeps on disturbing their loyal customers. Is their any way so that these vodafone people would be penalised and punished so that they would not do it again? Please let let me know any higher authority where i can put a complaint against vodafone for mental harassment? Thanks and remain blessed,
Regards, ashish kapadia

Hi vodafone customer care,
I have converted my airtel number ([protected]) to vodafone for using that iroam international roaming plan. And i bought vodafone sim card from india after mnp. But that sim is not working here in uae. While i am dialing any number, the automated voice is telling that "your number is temporarily out of service, due to non payement or your missing personal information"
I want to activate this sim immediately.
Please do the needful.

Regards
Abdul maalik
[protected]
Abdulmk.[protected]@gmail.com

Dear sir/madam, i'd recharge my contact numbers [protected] and [protected] for rs. 199 each on 8/3/2018 and 9/3/2018 respectively. The company itself admits that i had to get the benefits of 3g/4g data as you can see in my attachments i've got text message too. But i've recieved 2g data on my [protected] and 4g data for another contact for the same recharge. I've attached the necessary screenshots regarding this issue please resolve it as soon as possible. Thank you. - rishav salgotra

It's disgusting to see vodafone sending you sunny leonne beach picture and "sizzling" picture links right in my sms via its messaging portal.

Isn't there any advertising control?!
It's real shame to see these things coming from such a reputed network facilitator.

Encl.
The screenshot of the messages received from vodafone.

From last 2 -3 months i have been facing the network issue and there are call drops and call failure for which i had raised a complaint with vodafone (Complaint number:[protected]. Vodafone is not able to resolve the problem.
On requesting for the compensation the just waived rs.295 where as my billing plan itself is of rs.399 and considering the problem from past 2-3 months i should be getting the total of rs. 1197 + taxes.
Also they further don't have any resolution for this.

Request you to kindly look into this.

I had repeatedly complained to vodafone regarding poor network inside my premises and first time when i made a complaint they tried reaching in my number and closed the case making statement as i'm not reachable,
That is the problem i'm complaining about, there is no network inside my premises which is very open and in groundfloor without any hindrance, vodafone support team is not bothered in sorting our my issue. The attitude of vodafone is much worse. Also i had ported my recently shut aircel numbers to vodafone believing better service but they are worse than aircel. We have four vodafone connection at home with following number [protected] / [protected] / [protected] / [protected]. Vodafone is taking too much of time for responding to service complaint. Totally a bad attitude team with poor network.

Vodafone is charging some amount of dialing this number 51717 in the morning time to some astrologer. But after couple of further investigation i realised this was fraud. First of all why on earth someone will call any number except this 51717 which charges close to 16 rs/min. Even if someone call, how come one can talk for one and half hour without interruption. Needless to say i am more than sure that no such call ever initiated. There is something more than mere existence of such number. This is pathetic experience leave aside any other service gliche which is acceptable. Hope someone with should be able to raise the flag at some time. I hope things get sorted for me to continue my service.

Vodafone bill - 14 feb 2018 -13 march 2018

Client - vodafone

Description -
I have 399 plan but this item i received bill 1083, when i check bill there is usage charges is 617 but when i call to customer call they didn't reply why this amount added add telling you have to pay full bill.

Re-generate bill what i uses.

I have a vodafone mobile connection. Presently i am charging 199 pack with many boastful services. But even within the permitted days, at times a women voice starts to beg chotta credit. This happens in the morning hours and preventing the boastful service. If 10 rupees is important these beggars should charge while recharge instead of offering dead service and begging. Will vodafone stop this mendicant behavior? Waiting for a good service provider.

Dear sir/madam hello!! My vodafone bills were higher than normal, when i recievd a call from the billing guys who were asking me to pay the bills, i requested them to reduce the bill amount and they promised that i need to pay only 400 rs and not 650rs. But when i went to the vodafone office to close my number is [protected] they say they do not have any information regarding the discount given by teleservices, i requested even u can give me a discount if teleservice guys can do but they did not listen. Then i requested them to stop my number which they said they have done on 30 march. It was lbs road road, mulund west vodafone office, he was very rude too. When i asked him to give me in writing that they do not have anything to do with the teleservice guys he simply refused to give me anything in writing or even giving a signature on the slip on which he wrote the service request number. Later on when i contacted their online service i was amazed to know that gaurav had not stopped my number he just put a request of refund instead. Anyway finally the lady ms kishori talking to me online stopped my number on 31st, but she asked me to pay entire amount 650 with the service request number. Please help

A sum of rs 99.00 has been unauthorisedly deducted from my balance towards service activation charge for ultravideos pack on my mobile though i have never requested for this service.

May i, therefore request you to please arrange to (1) enquire into the matter,
(2) stop this service forthwith and also
(3) arrange for refund rs.99.00 so deducted from my balance, unauthorisedly.

I recharege of Rs 509 on 3/3/18, but data plan is still not activated till date, , , and also not giving proper response. Also customer care blocked my number. They still not satisfy me.
My vodafone Number- [protected]
My Email Id is- [protected]@gmail.com
If data service will not be activate by any reason. my recharge money should be reimbursed by Vodafone.

Hi

I am using vodafone postpaid and i was very frequently getting vas saying some internet service has been activated.

It was a basic handset then from where the internet content download will take place, when i raised this they reversed the charges.

And this month one more big bomb, i have been charged 1260 saying that i called to 51717 and talked for 90 mins, first of all, with other telecom subscriber 51717 is invalid number by mistake also no one can dial 51717 top of that talking for 90 mins is not at all possible. Guys please be aware of this kind of fraud, if you face the same problem then complain about this, at least other people will come to know about the same issue...

I did a major mistake of porting my vodafone from karnataka circle to bihar circle.

1. I am with vodafone since last 11 years and after porting my number all my services has been stoppped, for ir am been asked rs 10000 as deposit (I am using ir since last 8 years). For all request i have to call vodafone care and i get a vogue response from that "we cant do anything, drop email". And i never receive response to any of the email.
Even the nodal officer has put a clause that "without docket no. They will not respond".
Big question: sir, how do i get a docket no. If your incompetent customer service dont bother to respond to emails?!
I requested vodafone 3 time (2 times on call and a email) to stop porting but with no response.
2. Vodafone store (Hariom tower - ranchi) customer service mislead me to port my number by assuring uninterrupted services. Now i understand that she was not aware about anything, she was just trying to bump up her sales figures.

End result: now i dont have any number to conatct my family when i am traveling.

Advice: please run away from vodafone asap.

Thanks vodafone!