Vodafone India Complaints & Reviews

I don't want continue on Post paid, I need convert Pre paid again.

Now prepaid also having the same offers, but on post paid we have to pay 300/- Rs. additional.

Previously my connection is Prepaid so I need convert it from post paid to Pre paid.

I don't want to go for new number I need this number with Pre paid.

I am already complaint to Customer care they didn't respond.

I need a reply ASAP.

Thank Q.

I had vodafone postpaid sim. I changed this vodafone postpaid sim into a prepaid sim in oct 2016. Since then vodafone has not yet returned my security money. My the then sim was [protected].
Now my contact number is [protected]
Please accept my complaint against vodafone for not returning security money till now.
Om prakash singh
70 krishna vihar i. I. P mohkampur dehradun uttarakhand
[protected]

I recharged my phone number [protected] with international roaming pack amount 5751 but i am not getting any signal here in kokomo indiana Usa. i tried various option as described by helpline like manually network setting. but its show not registered while i am trying to connect with other network like T-mobile or AT&T and others. If the recharge options not available here, So i request you please start the process of refund of my amount....

Sim not working. If sim working then there is network problem and internet doesn't work. And the CUSTOMER CARE number is not dialed by my phone. And the mini store doesn't help me. And they say my no. Is not connected with addhar card yet I done my porting with addhar card. And they not help me and they are just tortures their customers. They just ### their customers. Let's see in picture sim is not working.

@This Is Gaurav Singh. I was the customer of Vodafone. Now i cancelled all services from Vodafone and using other network services. Vodafone is using my personal mail id to different customers. I am getting around more than 10 customers bill payment due in my mail id. Which is not related to me. I have mailed so many times regarding this problem but they are not responding. Itsmy humble request you to please lookin to this and Kindly do the needful at the earliest.My Mail Id Is [protected]@GMAIL.COM

Reards
Gaurav Singh
M - [protected]

Hi team,

This is regarding vodafone customer support.
My vodafone sim got disbaled due to non working condition as my handset was having prob and in between i was out of town.
On suggestion through customer care, i got another sim from vodafone mini store for the same no.[protected] and paid the amount for the sim along with id proof. The sim did not get active since a long time i bought another sim from that store and after following up for more than a month with the customer care on email no solution was made.

I have already visited vodafone store so many times. (Both vodafone mini store mehrauli as well as greenpark vodafone store)
Provided all the mandatory details still this is how it is being done to and 8 year old customer of one service provider.
My sim is still in disabled mode since 2nd jan, 2018

The service request number for your reference [protected]

I have recharge my mother's number [protected] with rs 111 on 6th march 2018 at 11:09:19 using my debit card and my bank account is debited with the same amount but i didn't received the recharge amount as well no transaction id is send to me.. I want you to refund my amount in my bank account number from which you have deducted my money.. I dont want the recharge please as soon as possible refund the amount in my bank account

Hello, i have applied for prepaid connection on both my numbers [protected] and [protected]. My query was registered under[protected] and[protected] and received the following msgs;

Hello! Your service registration number[protected] is registered on 03-mar-18 12:51p. M. We shall respond to your query by monday 05-mar-18 12:51p. M.

Hello! Your service registration number[protected] is registered on 03-mar-18 12:53p. M. We shall respond to your query by monday 05-mar-18 12:52p. M.

Now, i hadn't received any call yet. Please look into the matter asap. I need to convert my sims from postpaid to prepaid connections urgently.

Thankyou.

Hi i have changed my no. From mumbai to pune circle and cannot access bills from sept to dec 2017. I have visited the vodafone store and tried online but to no avail. I even chatted with the vodafone chat but they also cannot view my bills. If i had not paid these bills, you would definitely be able to view it but now that i need it, you cannot access them. Please help urgently.

I want the call list of a prepaid vodafone number... Please try to provide the details of the number as soon as possible. There is a problem with a phone call which is creating a great chaos.
So, i shall be highly grateful to you if you kindly help me to get the full details of the prepaid vodafone number as soon as possible.
Sir /madam, please provide me the website where i should give the number personally to get the call details.

Vodafone india,
Please stop renewing my data pack. The message i get everytime states that my data pack has been renewed and it also gives the next date of renewal.

Please stop this service. It has already happened thrice and i don't want it to happen again as this service is not required.

Please take action as soon as possible.
My no. Is [protected]

Hi team,

my name is hemant salvi, my contact no is [protected].

Friday at 2nd March i have misplaced Vodafone sim card (prepaid) so i was visited vodafone store at my near location i.e girgaon on saturday. i meet one of the employee of Vodafone in store who's name was Bhavna/shrutika i have explain whats the issue with my sim card(prepaid) that i have misplaced my sim card and i need new one. so she forcefully converted my prepaid sim card to postpaid sim telling me that "there is only one way you have to convert your sim to postpaid then we will give you sim card with same mobile no if you want same no with prepaid then you have cancel the same mobile no and you have use different mobile no other then [protected] if you want prepaid sim" and this is the false commitment given by vodafone employee.

write now i have call to vodafone customer care no the lady told me that you can change your sim card without changing your plan. i have told that postpaid sim that given by Bhavna/shrutika is not working in my iPhone so she told me that you have to buy a new phone and use the same sim card till one month billing cycle and cost is near about 300 rs. without using sim card for one month how can i pay 300 rs. she also tell me that if you have to convert postpaid to prepaid then you have to pay one month bill then you have eligible to convert the plan but my issue is postpaid card is not working in my iPhone so without using the postpaid sim card how i pay 300 rs.

please sir tell vodafone to convert my sim to prepaid again or give me another 4G phone to use postpaid sim card.

My name is sarabjeet and i have a simcard of vodafone. Everyday i took a call from vodafone coustomer center and everyday they ask about a person which i never know. And they disturb me every time and mentally tourture me everyday please do something about it. Or will take a strict action against vodafone. Please help me to shot out my problem as soon as possible.

Vodafone cheating : how can they take my money without giving any benefit : unethical company practices

I fed online rs32/ for my mobile number [protected] to get bonus card benefit of 30 paise per call. This morning i found that neither did i get the bonus card benefit nor was the amount added to my balance.

I called their tool free [protected]. They told me that the bonus card benefit is not available for my phone. They also told me that the amount will not be added to my balance. Effectively they have eaten up my money. How can they do that? They suggested that i may try and apply for refund. But why should i beg them to refund me. They should have automatically added that amount to my balance. This is illegal act; i want a refund and an explanation from the company.

Vodafone out with a begging bowl to make a living?

Dear vodafone team,
Since jan2018 i have charged unnecessary on vas. Though all my services and add on have been stopped in feb after complaining to customer care already. The unbilled amount in my bill keeps increasing day by day shown vas charges. For feb month i have to call customer care 3 times to refund the vas of feb 2018. Similarly for jan 2018 vas charges i have to call them multiple time.
This is serious issue. I am facing very much inconvenience/wasting my time for the refund o[censored]nnecessary vas charges
This is not expected from a reputed company like vodafone. Please correct this system flaw and provide me refund of current vas charges. Postpaid customers are just being cheated and charged too heavily without using the services.

Please help to me to resolve this.

February 19 i recharged in vodafone for 448 pack which gives 1.4 gb per day
But till now march 5 am not getting internet connection at all. The very bad part about vodafone is they are not attending my call for custmare care when i try from my vodafone number this makes me so disappointing and made fell very bad about vodafone, 448 is not a less amount to leave like that,
I need my money back

I had applied for the change of sim ownership under my name which was originally being used by my husband. We both had visited the office with our aadhar cards and letter for request of change in december 2017. They said everything has been done and ownership has been changed. However, i later on enquired from another outlet that the sim ownership hasn't been changed. It is an utter harassment for a senior citizen like me visiting the office everytime while vodafone fails to do it's job.

I have moved out of india in oct for 2-3 years & i wanted to retain my mobile numbers with vodafone. I opted for the safeguard option where the number is reserved for 1 year on one time payment. Even after clearing all the dues as per vodafone confirmation, invoices were generated for the later period (After the date of safeguard) & amount recovered through direct debit on 1 of the numbers & constant followup for the amount due on another number.
I highlighted the issue to the vodafone customer care explaining in complete details the issue of excess charge & recovery. Everytime a different customer person replied to my repeating the same thing without understanding the issue. When i tried asking for a number of a superior to call & explain the issue there was no response. I even tried to escalate the complaint with vodafone but i got the same reply.
I have atleast 15-20 mails where i have desperately tried to explain the issue & i have received the standard reply which does not solve my problem.

Its actually a pathetic service & i regret my decision to retain the vodafone service. I will retain the number & change the service on the 1st opportunity i get when i am back in india.

Hello good evening,

I am sonu singh, a prepaid customer of vodafone. My account has been charged for the services which i have not availed. (Mms service)

I just spoke to your one of your employee on 198 helpline. He spoke to me very rudely and didn't solve my problem. When i asked him to connect me to his manager/senior. He put my call on hold and just cut the call.

His name is shanawaz. You must teach your employees how to speak to customers and solve their problem.

If my problem is not solved then i am going to take legal action against you.

Looking for a prompt resolution to above mentioned problem.

I am really disappointed with the service from so called a reputed firm vodafone itseems as i have been charged unecessarily from them and do not know with what confidence they have sent a legal notice from an advocate to meet the payment of 4500 its so damn horrible that even in spite of walking in to the vodafone store in indiranagr to make the payment and report about sim loss to get it blocked and was informed by the executive that the number has been blocked and would not be billed further but i have received a legal notice from the lawyer and i am not ready to pay a single penny to vodafone so please do get this resolved. My number is [protected].

Regards
Naresh