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Vodafone India Complaints & Reviews

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Updated: Mar 11, 2026
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S
Simnav14
from Chandigarh, Chandigarh
Mar 7, 2018
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A request was approved through Vodafone online transaction to mobile No recharge [protected]of order No o[protected] ₹575payment ID LPMP[protected] and the money was deducted from my account but the recharge was successful as in the attachment. As iI called the Vodafone customer on next day, registered a complaint but no referred number was sent to me.Again I complain on 3 March of this month a reference number has been received by me and they assure me it would be solved within the limited time period customer care the told that the payment was declined on their behalf and was not successful. Again I called today 4 5 times but no satisfying results were observed.
So please look into the matter carefully.
I am also attaching the receipt please check and please do the needful.
Yesterday they told me to they will reimburse the amount and will call me at sharp 10 today but they didnt
Vodafone India customer support has been notified about the posted complaint.
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    milindthombre
    from Noida, Uttar Pradesh
    Mar 7, 2018
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    Hi,

    The problem has doubled now and i need urgent resolution of the same asap.

    My old sim (Corporate number) which got deactivated today :[protected]
    New sim which was given to me (4 weeks back as replacement) and was supposed to be activated :[protected]
    Today the sim which got activated as per records from vodafone store (I checked this from one of the viman nagar vodafone shop) :[protected]

    Now, i am stuck, cause, i am in pune and the 4 bungalows store which was handling the case can’t be visited by me, neither i have their contact number except for the representative shaquib who was handling this case and the docket. His cell phone (He does not pick up) – [protected].

    Please see to it that my number is activated as soon as possible as it is causing me lot of inconvenience as i am without a active phone in pune.
    Vodafone India customer support has been notified about the posted complaint.
    I am not receiving any otp from various sites. when i use phone no. of other other networks i get otp within seconds but while putting my Vodafone no. i do not receive otp. It's happening with my other Vodafone sim also.
    Please provide some solution for this as i am unable to sign up at any websites using my number.
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      M
      milindthombre
      from Noida, Uttar Pradesh
      Mar 7, 2018
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      Address: 400053

      I have vodafone postpaid connection - [protected]. I was on corporate plan, which i converted to personal, i had submitted documentation 4 weeks back in mumbai vodafone branch and had received another sim. I was told that within 48 hours the old sim will be deactivated and new one will start working, i was supposed to then call 59059 to activate the sim. After 4 weeks, i am now in pune and suddenly my old sim is deactivated, no network connection, i inserted new sim, still it's not working, can't call 59059.
      Vodafone India customer support has been notified about the posted complaint.
      The customer care ( Vodafone ) does not Kwon any information about their customers . The authority are not at all updated . The customer care executives contradict their own statement . The are not at all updated. Everyone say something else . They does not value their customers at all . The employee and their system is not at all updated n worth.
      We have migrated our vodafone number [protected] to prepaid. It yet to be migrated. Kindly provide status
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        S
        Smt.Neelaxi Shukla
        Mar 7, 2018
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        Address: Unnao, Uttar Pradesh
        Website: your co.

        I had not dialed to any no. For which you had deducted charges of rs.45/= and rs.36/= in two different days within a month and it is called forgeary because my phone was locked both time but call was auto generated by you. First time you had deducted for jocks and second time is today for entertainment portal but i had never request you for any facility.
        Vodafone India customer support has been notified about the posted complaint.
        Today recharged online amount 196 to avail unlimited calls local as well as STD.A Access fee of 166 charged on recharge of Rs 196. No Talktime available now. Plz resolve the issue or refund the entire amount asap.
        Customer care not helping to deactivate Post call notification which display after each outbound call,
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          BanwariJhajhra
          from Jaipur, Rajasthan
          Mar 7, 2018
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          Address: Jaipur, Rajasthan
          Website: vodafone custamer care

          Dear sir/mam i reacived a call from [protected] (Vodafone number). He told me that he is mr. Mark philip from uk and he came to delhi, india as a deplomatic officer to offer me a lottery money.
          Dear sir i want to full detail of this candidate.
          Please help me immidiately.
          And send him full address &sim owner name to save me from fake calls.
          Please immidiately send me the details on my personal email which is [protected]@gmail.com or my mobile number which is [protected].
          Vodafone India customer support has been notified about the posted complaint.
          Mar 03, 2018
          Akhilesh Kori's response
          My problem is that when I calling u to somebody then it's speak no service kindly see this message and my problem should be solved in 1 hour. Plz issue this problem I have an work with calling part
          N my no. Is [protected] and I am sending my message through another no..
          My problem is that when I calling u to somebody then it's speak no service kindly see this message and my problem should be solved in 1 hour. Plz issue this problem I have an work with calling part
          N my no. Is [protected] and I am sending my message through another no...
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            S
            Sakshi Waghare
            from Mumbai, Maharashtra
            Mar 7, 2018
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            Address: 400065

            Dear sir/madam,
            I was using vodafone sim because of some reason i cancelled my services. My number [protected] was closed at jan before 18 jan 2018. Then to i was charged for february month. I was using that sim services only for call purpose, then to i am charged for downloading game. First of all i was using unlimited data plan, and second net speed was slow than 2g it was impossible to download anything. Then to without any notification i was charged for that game. I am ready to pay my service charges for january and february but i am not paying for that game which i have never install. If necessary actions are not taken i will make sure that any vodafone postpaid sims will not be use by my family anymore.
            Kindly consider my request.
            Vodafone India customer support has been notified about the posted complaint.
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              Manoj Patrawala
              from Mumbai, Maharashtra
              Mar 6, 2018
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              Address: 400022
              Website: vodafone

              I don't want continue on Post paid, I need convert Pre paid again.

              Now prepaid also having the same offers, but on post paid we have to pay 300/- Rs. additional.

              Previously my connection is Prepaid so I need convert it from post paid to Pre paid.

              I don't want to go for new number I need this number with Pre paid.

              I am already complaint to Customer care they didn't respond.

              I need a reply ASAP.

              Thank Q.
              Vodafone India customer support has been notified about the posted complaint.
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                T
                tech&fun videos
                from Mathura, Uttar Pradesh
                Mar 6, 2018
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                I had vodafone postpaid sim. I changed this vodafone postpaid sim into a prepaid sim in oct 2016. Since then vodafone has not yet returned my security money. My the then sim was [protected].
                Now my contact number is [protected]
                Please accept my complaint against vodafone for not returning security money till now.
                Om prakash singh
                70 krishna vihar i. I. P mohkampur dehradun uttarakhand
                [protected]
                Vodafone India customer support has been notified about the posted complaint.
                Sir/madam

                I had done a recharge of 199rupees on March 1 2018 through the Vodafone mobile app.I had done my payment through BHIM upi, but even after the money got debited from my account, recharge was not done for my number.I even didn't get the sms or mail regarding it.
                Please look into my case and do the needful.
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                  N
                  Neha Dhull
                  Mar 6, 2018
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                  international roaming not working need refund

                  I recharged my phone number [protected] with international roaming pack amount 5751 but i am not getting any signal here in kokomo indiana Usa. i tried various option as described by helpline like manually network setting. but its show not registered while i am trying to connect with other network like T-mobile or AT&T and others. If the recharge options not available here, So i request you please start the process of refund of my amount....
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                  T
                  The_waycer
                  from Yamunanagar, Haryana
                  Mar 6, 2018
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                  Address: 125033

                  Sim not working. If sim working then there is network problem and internet doesn't work. And the CUSTOMER CARE number is not dialed by my phone. And the mini store doesn't help me. And they say my no. Is not connected with addhar card yet I done my porting with addhar card. And they not help me and they are just tortures their customers. They just ### their customers. Let's see in picture sim is not working.
                  Vodafone India customer support has been notified about the posted complaint.
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                    G
                    Gauravparmar
                    Mar 6, 2018
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                    Address: Bangalore, Karnataka, 560094
                    Website: www.vodafone.in

                    @This Is Gaurav Singh. I was the customer of Vodafone. Now i cancelled all services from Vodafone and using other network services. Vodafone is using my personal mail id to different customers. I am getting around more than 10 customers bill payment due in my mail id. Which is not related to me. I have mailed so many times regarding this problem but they are not responding. Itsmy humble request you to please lookin to this and Kindly do the needful at the earliest.My Mail Id Is [protected]@GMAIL.COM

                    Reards
                    Gaurav Singh
                    M - [protected]
                    Vodafone India customer support has been notified about the posted complaint.
                    Apr 10, 2018
                    Updated by Gauravparmar
                    Dear Team,

                    Still i did not get solution of my problem. still they are using my personal mail id to other customer bill generation. i am getting so many bills reminder of other customers bill which are not related to me. kindly help me out.
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                      H
                      heena pasricha
                      from Meerut, Uttar Pradesh
                      Mar 6, 2018
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                      Address: New Delhi, Delhi, 110030
                      Website: vodafone

                      Hi team,

                      This is regarding vodafone customer support.
                      My vodafone sim got disbaled due to non working condition as my handset was having prob and in between i was out of town.
                      On suggestion through customer care, i got another sim from vodafone mini store for the same no.[protected] and paid the amount for the sim along with id proof. The sim did not get active since a long time i bought another sim from that store and after following up for more than a month with the customer care on email no solution was made.

                      I have already visited vodafone store so many times. (Both vodafone mini store mehrauli as well as greenpark vodafone store)
                      Provided all the mandatory details still this is how it is being done to and 8 year old customer of one service provider.
                      My sim is still in disabled mode since 2nd jan, 2018

                      The service request number for your reference [protected]
                      Vodafone India customer support has been notified about the posted complaint.
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                        T
                        titli2525
                        from Kolkata, West Bengal
                        Mar 6, 2018
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                        Address: Kolkata, West Bengal
                        Website: www.vodafone.in

                        I have recharge my mother's number [protected] with rs 111 on 6th march 2018 at 11:09:19 using my debit card and my bank account is debited with the same amount but i didn't received the recharge amount as well no transaction id is send to me.. I want you to refund my amount in my bank account number from which you have deducted my money.. I dont want the recharge please as soon as possible refund the amount in my bank account
                        Vodafone India customer support has been notified about the posted complaint.
                        LegalResolved assures redressal of a plethora of legal issues without the time and efforts of pursuing litigation, through sending Legal Notice to the defaulters and inducing them to make amends to you. You will not only receive that defaulted payment, or compensation, but will also be able to retrieve the interest and legal costs as well. Hurry and get in touch with us on Contact no [protected] or visit www.legalresolved.com. Assured remedies without many scuffles!
                        I have recharged my number 4 days ago from now..but i 'm not getting 4g speed yet..Recharged amount is 199 rupees.

                        plz help as soon as possible
                        Even after paying 80% Bill and even after requesting that bill will be cleared in next month march they have simple disconnected my services . im very upset and disappointing. Thier team only know to say im there to help but are of no use.
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                          R
                          Rashi Bagri
                          from Noida, Uttar Pradesh
                          Mar 6, 2018
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                          Hello, i have applied for prepaid connection on both my numbers [protected] and [protected]. My query was registered under[protected] and[protected] and received the following msgs;

                          Hello! Your service registration number[protected] is registered on 03-mar-18 12:51p. M. We shall respond to your query by monday 05-mar-18 12:51p. M.

                          Hello! Your service registration number[protected] is registered on 03-mar-18 12:53p. M. We shall respond to your query by monday 05-mar-18 12:52p. M.

                          Now, i hadn't received any call yet. Please look into the matter asap. I need to convert my sims from postpaid to prepaid connections urgently.

                          Thankyou.
                          Vodafone India customer support has been notified about the posted complaint.
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                            frapins
                            from Bengaluru, Karnataka
                            Mar 6, 2018
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                            Address: 411040
                            Website: www.vodafone.in

                            Hi i have changed my no. From mumbai to pune circle and cannot access bills from sept to dec 2017. I have visited the vodafone store and tried online but to no avail. I even chatted with the vodafone chat but they also cannot view my bills. If i had not paid these bills, you would definitely be able to view it but now that i need it, you cannot access them. Please help urgently.
                            Vodafone India customer support has been notified about the posted complaint.
                            Vodafone offers 1 GB data per day but all the time they show wrong usage States and stealing my data.
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                              dg@
                              from Kolkata, West Bengal
                              Mar 6, 2018
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                              Address: Kolkata, West Bengal, 700061

                              I want the call list of a prepaid vodafone number... Please try to provide the details of the number as soon as possible. There is a problem with a phone call which is creating a great chaos.
                              So, i shall be highly grateful to you if you kindly help me to get the full details of the prepaid vodafone number as soon as possible.
                              Sir /madam, please provide me the website where i should give the number personally to get the call details.
                              Vodafone India customer support has been notified about the posted complaint.
                              Mar 01, 2018
                              Riya Bhattacharjee's response
                              My sim number used by any other person. [protected] this number call me but he not responce by me. My Vodafone number is [protected]. Therefore [protected] is my known person.
                              My sim number used any other person. [protected] this number call me but he not responce by me. My Vodafone number is [protected]. Therefore [protected] is my known person
                              After giving so many reminders i didnt get reply from vodafone team also not resolved my billing issue
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                                Shashwat Chamoli
                                from Hyderabad, Telangana
                                Mar 5, 2018
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                                Vodafone india,
                                Please stop renewing my data pack. The message i get everytime states that my data pack has been renewed and it also gives the next date of renewal.

                                Please stop this service. It has already happened thrice and i don't want it to happen again as this service is not required.

                                Please take action as soon as possible.
                                My no. Is [protected]
                                Vodafone India customer support has been notified about the posted complaint.
                                Mar 01, 2018
                                Raju Joseph Thoppil's response
                                already complained to cybercell kerala police to take action
                                A girl called me from this mobile no. ([protected]) and stolen from my a/c rs.14999/- saying she is from sbi
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                                  Hemant Darji
                                  from Nagpur, Maharashtra
                                  Mar 5, 2018
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                                  Address: Mumbai City, Maharashtra, 400002
                                  Website: www.vodafone.in/home-mumbai?secti

                                  Hi team,

                                  my name is hemant salvi, my contact no is [protected].

                                  Friday at 2nd March i have misplaced Vodafone sim card (prepaid) so i was visited vodafone store at my near location i.e girgaon on saturday. i meet one of the employee of Vodafone in store who's name was Bhavna/shrutika i have explain whats the issue with my sim card(prepaid) that i have misplaced my sim card and i need new one. so she forcefully converted my prepaid sim card to postpaid sim telling me that "there is only one way you have to convert your sim to postpaid then we will give you sim card with same mobile no if you want same no with prepaid then you have cancel the same mobile no and you have use different mobile no other then [protected] if you want prepaid sim" and this is the false commitment given by vodafone employee.

                                  write now i have call to vodafone customer care no the lady told me that you can change your sim card without changing your plan. i have told that postpaid sim that given by Bhavna/shrutika is not working in my iPhone so she told me that you have to buy a new phone and use the same sim card till one month billing cycle and cost is near about 300 rs. without using sim card for one month how can i pay 300 rs. she also tell me that if you have to convert postpaid to prepaid then you have to pay one month bill then you have eligible to convert the plan but my issue is postpaid card is not working in my iPhone so without using the postpaid sim card how i pay 300 rs.

                                  please sir tell vodafone to convert my sim to prepaid again or give me another 4G phone to use postpaid sim card.
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    sarab_dhaman
                                    from Delhi, Delhi
                                    Mar 5, 2018
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                                    Address: Faridabad, Haryana, 121001

                                    My name is sarabjeet and i have a simcard of vodafone. Everyday i took a call from vodafone coustomer center and everyday they ask about a person which i never know. And they disturb me every time and mentally tourture me everyday please do something about it. Or will take a strict action against vodafone. Please help me to shot out my problem as soon as possible.
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      pradeep1951
                                      from Bengaluru, Karnataka
                                      Mar 5, 2018
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                                      Address: Kamrup Metropolitan, Assam, 781028

                                      Vodafone cheating : how can they take my money without giving any benefit : unethical company practices

                                      I fed online rs32/ for my mobile number [protected] to get bonus card benefit of 30 paise per call. This morning i found that neither did i get the bonus card benefit nor was the amount added to my balance.

                                      I called their tool free [protected]. They told me that the bonus card benefit is not available for my phone. They also told me that the amount will not be added to my balance. Effectively they have eaten up my money. How can they do that? They suggested that i may try and apply for refund. But why should i beg them to refund me. They should have automatically added that amount to my balance. This is illegal act; i want a refund and an explanation from the company.

                                      Vodafone out with a begging bowl to make a living?
                                      Vodafone India customer support has been notified about the posted complaint.
                                      Rs 90 have been deducted for some WWE Zone pack when I have not requested for any such pack.
                                      The plan has been activated with my consent.
                                      Pl refund amount immediately.
                                      Showing I have call 29 minutes and charged Rs. 406. Its a fraud.
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