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Vodafone India Complaints & Reviews

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Updated: Apr 2, 2026

Complaints 27139

Resolved

9564

Unresolved

17575

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Address: Kottayam, Kerala, 686541

I am using vodafone service for the past 3 year, one year back i raised complaint against my number that is internet not working.. But they not resolved at that time after 2 week problem get resolved.. And customer crae number blocked... Till now i am not able to connect customer care.. So many times i contacted with other number but no result.. Number is [protected]

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For the month of January and February they have deducted â‚¹220 and â‚¹90 for value added services. So Requesting you to please process back my amount. Which has been told to your customers care . Those people says we cannot reverse the money as it's has passed away 2 month's. So please refund my money back to my accounts
The poor network and signal strength of it cannot be given good service please return my money back to me

Mar 22, 2018

Complaint marked as Resolved

Nothing

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Address: Chandigarh, Punjab, 160101

Hi team,

Today my postpaid number (+91 [protected]) got converted to prepaid. And after the conversion, i had recharge this prepaid number with rs. 199 but it was not get successful and i recieved below message from vodafone.

Your request to recharge 199 inr cannot be processed at this time. Transaction number is onr[protected].

Please do the needful as soon as possible.

Thanks, ehsan

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A request was approved through Vodafone online transaction to mobile No recharge [protected]of order No o[protected] â‚¹575payment ID LPMP[protected] and the money was deducted from my account but the recharge was successful as in the attachment. As iI called the Vodafone customer on next day, registered a complaint but no referred number was sent to me.Again I complain on 3 March of this month a reference number has been received by me and they assure me it would be solved within the limited time period customer care the told that the payment was declined on their behalf and was not successful. Again I called today 4 5 times but no satisfying results were observed.
So please look into the matter carefully.
I am also attaching the receipt please check and please do the needful.
Yesterday they told me to they will reimburse the amount and will call me at sharp 10 today but they didnt

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Hi,

The problem has doubled now and i need urgent resolution of the same asap.

My old sim (Corporate number) which got deactivated today :[protected]
New sim which was given to me (4 weeks back as replacement) and was supposed to be activated :[protected]
Today the sim which got activated as per records from vodafone store (I checked this from one of the viman nagar vodafone shop) :[protected]

Now, i am stuck, cause, i am in pune and the 4 bungalows store which was handling the case canâ€™t be visited by me, neither i have their contact number except for the representative shaquib who was handling this case and the docket. His cell phone (He does not pick up) â€“ [protected].

Please see to it that my number is activated as soon as possible as it is causing me lot of inconvenience as i am without a active phone in pune.

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R

rohtash soni

from Gurgaon, Haryana

Mar 8, 2018

I am not receiving any otp from various sites. when i use phone no. of other other networks i get otp within seconds but while putting my Vodafone no. i do not receive otp. It's happening with my other Vodafone sim also.
Please provide some solution for this as i am unable to sign up at any websites using my number.

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Address: 400053

I have vodafone postpaid connection - [protected]. I was on corporate plan, which i converted to personal, i had submitted documentation 4 weeks back in mumbai vodafone branch and had received another sim. I was told that within 48 hours the old sim will be deactivated and new one will start working, i was supposed to then call 59059 to activate the sim. After 4 weeks, i am now in pune and suddenly my old sim is deactivated, no network connection, i inserted new sim, still it's not working, can't call 59059.

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H

hhshah31

from Mumbai, Maharashtra

Mar 7, 2018

The customer care ( Vodafone ) does not Kwon any information about their customers . The authority are not at all updated . The customer care executives contradict their own statement . The are not at all updated. Everyone say something else . They does not value their customers at all . The employee and their system is not at all updated n worth.

H

Horlin

from Chennai, Tamil Nadu

Mar 8, 2018

We have migrated our vodafone number [protected] to prepaid. It yet to be migrated. Kindly provide status

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Address: Unnao, Uttar Pradesh

Website: your co.

I had not dialed to any no. For which you had deducted charges of rs.45/= and rs.36/= in two different days within a month and it is called forgeary because my phone was locked both time but call was auto generated by you. First time you had deducted for jocks and second time is today for entertainment portal but i had never request you for any facility.

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A

Anwesa

from Mumbai, Maharashtra

Mar 8, 2018

Today recharged online amount 196 to avail unlimited calls local as well as STD.A Access fee of 166 charged on recharge of Rs 196. No Talktime available now. Plz resolve the issue or refund the entire amount asap.

M

Muz_in

from Mumbai, Maharashtra

Mar 8, 2018

Customer care not helping to deactivate Post call notification which display after each outbound call,

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Address: Jaipur, Rajasthan

Website: vodafone custamer care

Dear sir/mam i reacived a call from [protected] (Vodafone number). He told me that he is mr. Mark philip from uk and he came to delhi, india as a deplomatic officer to offer me a lottery money.
Dear sir i want to full detail of this candidate.
Please help me immidiately.
And send him full address &sim owner name to save me from fake calls.
Please immidiately send me the details on my personal email which is [protected]@gmail.com or my mobile number which is [protected].

Vodafone India customer support has been notified about the posted complaint.

Mar 03, 2018

Akhilesh Kori's response My problem is that when I calling u to somebody then it's speak no service kindly see this message and my problem should be solved in 1 hour. Plz issue this problem I have an work with calling part
N my no. Is [protected] and I am sending my message through another no..

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Akhilesh Kori

from Hyderabad, Telangana

Mar 8, 2018

My problem is that when I calling u to somebody then it's speak no service kindly see this message and my problem should be solved in 1 hour. Plz issue this problem I have an work with calling part
N my no. Is [protected] and I am sending my message through another no...

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Address: 400065

Dear sir/madam,
I was using vodafone sim because of some reason i cancelled my services. My number [protected] was closed at jan before 18 jan 2018. Then to i was charged for february month. I was using that sim services only for call purpose, then to i am charged for downloading game. First of all i was using unlimited data plan, and second net speed was slow than 2g it was impossible to download anything. Then to without any notification i was charged for that game. I am ready to pay my service charges for january and february but i am not paying for that game which i have never install. If necessary actions are not taken i will make sure that any vodafone postpaid sims will not be use by my family anymore.
Kindly consider my request.

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Address: 400022

Website: vodafone

I don't want continue on Post paid, I need convert Pre paid again.

Now prepaid also having the same offers, but on post paid we have to pay 300/- Rs. additional.

Previously my connection is Prepaid so I need convert it from post paid to Pre paid.

I don't want to go for new number I need this number with Pre paid.

I am already complaint to Customer care they didn't respond.

I need a reply ASAP.

Thank Q.

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I had vodafone postpaid sim. I changed this vodafone postpaid sim into a prepaid sim in oct 2016. Since then vodafone has not yet returned my security money. My the then sim was [protected].
Now my contact number is [protected]
Please accept my complaint against vodafone for not returning security money till now.
Om prakash singh
70 krishna vihar i. I. P mohkampur dehradun uttarakhand
[protected]

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A

Akhilesh mahale 1

from Bengaluru, Karnataka

Mar 7, 2018

Sir/madam

I had done a recharge of 199rupees on March 1 2018 through the Vodafone mobile app.I had done my payment through BHIM upi, but even after the money got debited from my account, recharge was not done for my number.I even didn't get the sms or mail regarding it.
Please look into my case and do the needful.

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I recharged my phone number [protected] with international roaming pack amount 5751 but i am not getting any signal here in kokomo indiana Usa. i tried various option as described by helpline like manually network setting. but its show not registered while i am trying to connect with other network like T-mobile or AT&T and others. If the recharge options not available here, So i request you please start the process of refund of my amount....

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Address: 125033

Sim not working. If sim working then there is network problem and internet doesn't work. And the CUSTOMER CARE number is not dialed by my phone. And the mini store doesn't help me. And they say my no. Is not connected with addhar card yet I done my porting with addhar card. And they not help me and they are just tortures their customers. They just ### their customers. Let's see in picture sim is not working.

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Address: Bangalore, Karnataka, 560094

Website: www.vodafone.in

@This Is Gaurav Singh. I was the customer of Vodafone. Now i cancelled all services from Vodafone and using other network services. Vodafone is using my personal mail id to different customers. I am getting around more than 10 customers bill payment due in my mail id. Which is not related to me. I have mailed so many times regarding this problem but they are not responding. Itsmy humble request you to please lookin to this and Kindly do the needful at the earliest.My Mail Id Is [protected]@GMAIL.COM

Reards
Gaurav Singh
M - [protected]

Vodafone India customer support has been notified about the posted complaint.

Apr 10, 2018

Updated by Gauravparmar Dear Team,

Still i did not get solution of my problem. still they are using my personal mail id to other customer bill generation. i am getting so many bills reminder of other customers bill which are not related to me. kindly help me out.

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Address: New Delhi, Delhi, 110030

Website: vodafone

Hi team,

This is regarding vodafone customer support.
My vodafone sim got disbaled due to non working condition as my handset was having prob and in between i was out of town.
On suggestion through customer care, i got another sim from vodafone mini store for the same no.[protected] and paid the amount for the sim along with id proof. The sim did not get active since a long time i bought another sim from that store and after following up for more than a month with the customer care on email no solution was made.

I have already visited vodafone store so many times. (Both vodafone mini store mehrauli as well as greenpark vodafone store)
Provided all the mandatory details still this is how it is being done to and 8 year old customer of one service provider.
My sim is still in disabled mode since 2nd jan, 2018

The service request number for your reference [protected]

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Address: Kolkata, West Bengal

Website: www.vodafone.in

I have recharge my mother's number [protected] with rs 111 on 6th march 2018 at 11:09:19 using my debit card and my bank account is debited with the same amount but i didn't received the recharge amount as well no transaction id is send to me.. I want you to refund my amount in my bank account number from which you have deducted my money.. I dont want the recharge please as soon as possible refund the amount in my bank account

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LegalResolved

from Gurgaon, Haryana

Mar 6, 2018

LegalResolved assures redressal of a plethora of legal issues without the time and efforts of pursuing litigation, through sending Legal Notice to the defaulters and inducing them to make amends to you. You will not only receive that defaulted payment, or compensation, but will also be able to retrieve the interest and legal costs as well. Hurry and get in touch with us on Contact no [protected] or visit www.legalresolved.com. Assured remedies without many scuffles!

D

[email protected]

from Noida, Uttar Pradesh

Mar 6, 2018

I have recharged my number 4 days ago from now..but i 'm not getting 4g speed yet..Recharged amount is 199 rupees.

plz help as soon as possible

R

reesha rodrigues

from Delhi, Delhi

Mar 6, 2018

Even after paying 80% Bill and even after requesting that bill will be cleared in next month march they have simple disconnected my services . im very upset and disappointing. Thier team only know to say im there to help but are of no use.

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Hello, i have applied for prepaid connection on both my numbers [protected] and [protected]. My query was registered under[protected] and[protected] and received the following msgs;

Hello! Your service registration number[protected] is registered on 03-mar-18 12:51p. M. We shall respond to your query by monday 05-mar-18 12:51p. M.

Hello! Your service registration number[protected] is registered on 03-mar-18 12:53p. M. We shall respond to your query by monday 05-mar-18 12:52p. M.

Now, i hadn't received any call yet. Please look into the matter asap. I need to convert my sims from postpaid to prepaid connections urgently.

Thankyou.

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Address: 411040

Website: www.vodafone.in

Hi i have changed my no. From mumbai to pune circle and cannot access bills from sept to dec 2017. I have visited the vodafone store and tried online but to no avail. I even chatted with the vodafone chat but they also cannot view my bills. If i had not paid these bills, you would definitely be able to view it but now that i need it, you cannot access them. Please help urgently.

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Nidhin Ck

from Nagercoil, Tamil Nadu

Mar 6, 2018

Vodafone offers 1 GB data per day but all the time they show wrong usage States and stealing my data.

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Address: Kolkata, West Bengal, 700061

I want the call list of a prepaid vodafone number... Please try to provide the details of the number as soon as possible. There is a problem with a phone call which is creating a great chaos.
So, i shall be highly grateful to you if you kindly help me to get the full details of the prepaid vodafone number as soon as possible.
Sir /madam, please provide me the website where i should give the number personally to get the call details.

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Mar 01, 2018

Riya Bhattacharjee's response My sim number used by any other person. [protected] this number call me but he not responce by me. My Vodafone number is [protected]. Therefore [protected] is my known person.

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Riya Bhattacharjee

from Siliguri, West Bengal

Mar 6, 2018

My sim number used any other person. [protected] this number call me but he not responce by me. My Vodafone number is [protected]. Therefore [protected] is my known person

G

Gonjya

from Bhusawal, Maharashtra

Mar 6, 2018

After giving so many reminders i didnt get reply from vodafone team also not resolved my billing issue

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Vodafone india,
Please stop renewing my data pack. The message i get everytime states that my data pack has been renewed and it also gives the next date of renewal.

Please stop this service. It has already happened thrice and i don't want it to happen again as this service is not required.

Please take action as soon as possible.
My no. Is [protected]

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Mar 01, 2018

Raju Joseph Thoppil's response already complained to cybercell kerala police to take action

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Raju Joseph Thoppil

from Thrissur, Kerala

Mar 6, 2018

A girl called me from this mobile no. ([protected]) and stolen from my a/c rs.14999/- saying she is from sbi

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