Vodafone India Complaints & Reviews

Dear trai officer,

I am chandan kumar using the vodafone mobile number [protected], i am not called on a dnd number due to which my services has been stopped trai.

I request you to kindly resume my services as i assure you that now no call will be done from my mobile at any of the dnd numbers in future course of action.

This number is really very important in many respects for me as it is being circulated to all of my friends and family.

I request you to kindly resume my services basis my written assurance for not calling on any dnd numbers henceforth moreover you are free to take a stringent action if i will be caught again.

Thanks and regards,

Chandan kumar

Recently i had changed the name for my vodafone number and it had an existing plan subscribed to it. After changing name the sim was changed and the plan did not continue for the new sim although we were given assurance that the plan would continue. They are making a fool out o[censored]s and now either i want a refund or i want my plan to resume. I tried contacting customer care i visited d store but to no avail. My outgoing is totally shut.

I just ported my number [protected] from aircel to vodafone because of the aircel network outage across india, i get complete network but i get a message that i get is service temporarily withdrawn, what is the meaning of it? How can i resume the service? What could be the reason for the service withdrawal? Since the number is utmost important to me, how can i get a resumption of the services?
Thank you.

I want to deactivate my postpaid sim as i got new prepaid sim... And
Have cleared all the outstanding amount as i get a lot of charges at the end of the month and gets to know that i have activated the plans
Which i dont even know. So i got the new vodofone sim and want to deactivate the older one. Please make sure that it dets deactivate.
Thanks

My vodafone no. Was [protected] and i am not using this no. From december 2017 as the had charged extra amount with my bill and when i talked with his customer care executive about waveof they had denied and didn't give any positive response. Hence i discontinue to use this service but still they are sending monthly bill on my another no. With adding monthly amount and still this month they sent the bill of 200rs. They are trying to bother me. I told him that i will pay only genuine amount and discontinue ur service but they denied.

I would request to u please resolve this issue asap.

Thanks,
Rishi

I have submitted documents & rs. 200 to vodafone representative mr ronak +91-[protected] located ahmedabad, gujrat for new post paid connection on[protected]. After that he has not attending the calls & giving fake commitments since a week. And still sim is not activated.

Mobile no. Which he has given is [protected]

Other 2-3 guys are facing the same problem from him.

I have brought secondary contact number in red together plan from vodafone mini store. It was confirmed to me by vodafone mini store executive ms. Shilpi that it will be done under red together plan in next 5-7 days. Later, i have received confirmnation that since both numbers are registered in different circles, it is not possible to register it under red together plan.
A complaint has been registered on 4th march 2018 with in this regard. This complaint was promised to get resolved by 07 march 2018 but solution is still awaited.

Hello

I am unable to activate caller tune in my vodafone number [protected]. When i am sending sms to 55655 or any other caller tune activation number i am getting below message from vodafone.

"we are unable to process your request right now. Any inconvenience caused is deeply regretted."

I called up customer care and spoke to many agents and there is no results and they barring my number in system. I have no proper support given from customer care and nearest vodafone store in koramangala as well.
Whenever i am calling customer care they saying backend team will contact you and they disconnect the call.

I am really fed up for a simple and single request to activate caller tune.

Regards
Joby k kurian
[protected]

This is the second time i am writing this complaint.
I recharged my vodafone with 398 and got 1 gb per day offer. Whenever i type any address in browser it goes to an ip and says "data usage alert", mind you i have 1 gb data left because i haven't used a single kb yet.
Attached is a snap for review.
I contacted the customer care twice all they say is change apn but that doesn't work i have tried.
I put in idea it works splendidly.
I cant browse internet, neither does whatsapp work.
I am unable to do anything because of this problem.
This is been going on from last 6 months. Before it was something and now its this.
I guess vodafone just keeps finding ways to loot people.

Dear sir,
I recharge my vodafone prepaid number [protected] with amount 199 rupees on date-24/03/2018 through my state bank internet banking.
Rupees deduct from my sbi account but recharge not done.
The reference id is-lsbi[protected]
Recharge status file attached with complaint.
Amount paid nut status is failed.
So please sir credit my sbi account with same amount.
Thanks

My sim card is missing
Request u to pls arrange to provide me another sim card of same number my pho ne number for this sim card is [protected] my name is sonali pachkude residential of sion chunabhatti mumbai 22 i have lost my sim in office my sim is missing in my office where i work
Let me help to arrange new sim card i m blank at present what to do i really don't have idea

Store representative misbehavior and manager defended that and misbehaved too.

This incident happened today on sec 21 vodafone store faridabad haryana.

The lady
Was not on her seat and when i asked her for help and to come on her seat she misbehaved with me and ordered me in a very rude way and then i simply without arguing her asked the other lady to tell me the process to file a complaint against this.

The incident happened today and the manager asked me to go to the police even when i was polite and asked me to dial 100 also.

He said everybody does that on his store.

Dear sir,

Last 1 month i tried porting 3 times (2 times airtel) (1 time idea), i paid last month rupees 900 addionally paid to vodafone, my last 4 months bill r.249, but they charged 349 and bill showing minus balance, my bill generate date 17th march, 2018 bill amount rs.349. That day i port to idea, within 2 days the bill showing 34 rupees balance, why this was showing cheating bill, they kept rs.550 additional balance, how it is possible.

Please take a action about this issue

My mobile no [protected]
My name : rajeshwar vara prasad d

(22/03/2018 11:30am)
I did recharge with rs. 2875 on 17th march 2018 international roaming free for seven days. Now problem is that after this recharge still i am not use my benefits and my package is still not activate in my number because i cannot make any calls and also not able to use internet also. For this i make complain also but i do not get any solutions. I called so many times on customer care number on +[protected] but they said this is postpaid department so we cannot help. Now i want money back or activate my package for next seven days or give me any other solution. If from your side anyone wants talk with me so please note they will call me at whats app call only because i am still outside of india and normal call not possible to receive because my amount will deduct from my account.

Recharge no: +[protected]

Whatsapp no.: +[protected]

Alternative mobile no.: +[protected]Thailand)

(23/03/2018 11:21 am)

Dear sir / ma'am,

I told my problem by email before 24 hours but i do not get any reply from your side now i will take some legal action about this because i am suffering now and i am not able to use this package also.

I am complaining for automatic activation of various subscription without my permition / consent. Minimum 3 times per day i have to call on 198 & your other numbers for this problem but once i am getting refund, after 1/2 hour one other sms of activation of some stupid su scription comes with stealing my amount. I never saw this type of classless service provider like your company. I am paralyzed person & thinking of to discontinue your services & through away your sim card. Still my stolen balance is pending with your company. Activating any service without consent of customer is unlawfully as per my knowledge. Pls. Ask for charity instead of looting &, misguiding g your customers. Pls. Suggest me what should i do?

Dear sir,

It is very alarming that my number which was with me for quite a number of years has been allocated to someone else, after i did not use it for some months.

My security and privacy is at stake, my bank details are at stake, my whatsapp is at stake etc.

In case of any loss due to this i would claim it from vodafone. Since i was not intimated about this at all. And also why on earth will i give away my number which i had for so long.

Police complaint, pil and court notice will reach you soon.

In short i want my number back. Asap.

I reiterate any loss of identity, financial loss, any inconvenience due to security hassle to my relatives and / or any other consequential damages will be the entire liabilty of vodafone.

Regards

Amlan nayar[protected]

I bought Vodafone sim on march 14, 2018.I ported my no.from aircel to Vodafone.I provided my adhaar details for authentication and received mail as adhaar verification successful.They promised to activate the sim within a week but its not yet activated.kindly do the steps to activate the sim as its my primary no.linked with many important features.how long should I wait? Its really frustrating.

I have port my to vodafone. It was inactive for some couple of days and now they have stopped all services. Even after calling them few times they always said facing some issue please contact later. Now they have assumed my number to be stopped permanently. Visiting a vodafone store they say facing some issues. I want my same number back. Let me know what i have to do now.

I have not registerd for ultravideos on vodafone but they have deducted the moneys for that and also the next month after discussing with vodafone customer care they have ensure that they will not cut the money for next month but they have deducted money for that. I have the proof of the call and the message from vodafone. I want to take serious actions agains these cheater company. My number is [protected].

Vodafone — mobile number portability

Applied for postpaid mobile number portability on 06th march 2018 and we are on the 22nd day, still no response and number has not been ported yet. Customer care executives give commitments after commitments and cancel the call if i ask the final commitment date. The porting is on the basis of adhar and i do not know why is this issue when i have cleared the payment and also made an extra payment of rs 70 odd to carry smooth process. Extremely disappointed and would take this matter in social media if it does not get solved immediately.