Vodafone India Complaints & Reviews

I have been asking for cancellation of caller tune for last 2 years. I have been calling customer care and also sending emails. On receipt of my request for cancellation of caller tune, it is cancelled but immediately there after it is installed without my consent. When i call customer care again they say that i have reinstated caller tune. But it is not true. Please cancel caller tune permanently without reinstating caller tune again. Pl. Refund all the caller tune charges

Sir,
With reference to the above subject, we are request you to that we are having 5 postpaid numbers in the name of b. T. Patil and sons. Now we are wishing to convert these numbers from postpaid to prepaid.

Sim numbers are as follows.
1) [protected]
2) [protected]
3) [protected]
4) [protected]
5) [protected]

So, please co-operate in this matter.

Thanking you,

C. Mahendrappa

Authorities

Dear sir,
Iam not satisfy with your internet network
Coverage n data packs... Hence, i thought to move to airtel... Then i have started
To send sms to 1900 for porting...
But, iam not able to send only for 1900... "message could not sent" is showing... Tried 10 time...
By speking to custmer care for solution... They keep giving non sense / irrilavent solutions: -

1. I suppose to change message centre no.- did the same but no result...
2. I have to change the handset - tried but no result...

Moreover the custmoer care representatives not available for 3 days, n they are are not giving a chance to spk...
Plz help me... My mobile number is [protected]

I used to be an Aircel user. 3 days back i changed to Vodafone and got a new sim card - because of the connectivity issues i was facing with the Aircel network. I got the special bonus FRC of Rs.373 for which i was told that i would be getting unlimited talktime and 2G data for 84 days. However, following the FRC i got a message stating that the 2G data pack is active and valid for only 70 days! Moreover, I am still unable to use mobile data with Vodafone. The mobile data simply doesn't connect! Also when i installed the Vodafone app to seek a solution to the mobile data problem -it mentions that my last recharge was for Rs373 but says that my balance is 0.10 and that i had 0 of 0 data left inspite of the fact that the FRC was for unlimited talktime and 2G data for 84 days. I was not even able to connect to the internet using the mobile data yet and it has only been 3 days since i got the sim and the Rs 373 FRC. What is the meaning of this??? I am seeking a solution to my problem and request the concerned authorities to kindly do the needful.

I used to be an aircel user. 3 days back i changed to vodafone and got a new sim card - because of the connectivity issues i was facing with the aircel network. I got the special bonus frc of rs.373 for which i was told that i would be getting unlimited talktime and 2g data for 84 days. However, following the frc i got a messasge stating that the 2g data pack is active and valid for only 70 days! Moreover, i am still unable to use mobile data with vodafone. The mobile data simply doesn't connect! Also when i installed the vodafone app to seek a solution to the mobile data problem - it mentions that my last recharge was for rs373 but says that my balance is 0.10 and that i had 0 of 0 data left inspite of the fact that the frc was for unlimited talktime and 2g data for 84 days. I was not even able to connect to the internet using the mobile data yet and it has only been 3 days since i got the sim and the rs 373 frc. What is the meaning of this??? I am seeking a solution to my problem and request the concerned authorities to kindly do the needful.

Hello! My sms facilities are blocked though i have linked my number to adhar card. My number is [protected]. I am able to receive messages but found unable to send any message to anyone. I don't know what to do. Even i called customer care but they don't resolve it. They ask me for adhar updation which i done earlier. They are not sopving it. Please help me.

Vodafone has charged me 1500, stating that i have called on 51717. Vodafone is making fool to its customer by charging this much amount to the customer, this is a complete fraud which vodafone is doing in order to make more money. Customers should be aware that mobile service providers are trying to fool us, i want this issue to be resolved & send me the correct bill which contain my rentals, i am not going to pay for the bill which is been additionaly added in my bill.

I have been charged Rs 966 + taxes for calling on a number 51717 which is a non existing number. Also there are no call details in my number and the time given is when I am always driving. So the information is incorrect and it appears to be wrong intentions of someone at your office end. You are requested to enquire and do the needful.

Hello,

I have raised mobile number portability request 3 time over a period of time.
Recently within 7 day duration i have tried to 2 time for mnp.
I have raised the request on 22nd february 2018.
On false pretext they keep on denying me to leave vodafone network.
It's kind of forcing me to stay on vodafone network.
I am looking for legal action for such unfair trade practice.
Please suggest me how to take forward from here.

Best regards,
Yogesh jaiswal

I had recharged my prepaid Vodafone no [protected] for 95 Rs.
I got a message saying -
Rchrg of MRP Rs 95 on 27/02/18 successful.Tlktime rcvd Rs 0.82, GST Rs 14.49, AccessFee Rs 79.69, New Bal Rs 0.TransID ONR[protected]..

Now I am left with 0 balance. What nonsense is this, and what is this access fee that is being charged. Please return my money. Whats the point of recharging my phone .

I have already complained about the problem to vodafone store - kankurgachi on 23rd december 2017. They have deactivated the vas services from my vodafone number on 23rd december 2017 itself. After deactivating the vas services, it was charged again to my next post-paid bill. I have complained the same to vodafone store - kankurgachi again but they did not able to solve my problem. Then i have sent a complain email to vodafonebillonmail. [protected]@ebill. Vodafone.com on 29th january 2018. On the same day i got a reply mail from corporatecare. [protected]@vodafone.com stating that my vas charges was waive and i don’t need to pay this amount. But after all these communications the unwanted vas charges are again charged to my current month’s post-paid bill.

I (Mobile number: [protected]) had requested for a port-out from vodafone. Next day (I. E.,[protected] i got a call from vodafone backend team they had offered me to recharge with rc249 you will get unlimited calls and 2g data for 56 days. They said that you will get conformation message within 24 hours. I waited for 24 hours but the message had not came. I just contacted customer care through 198 toll free number on next day. They said that you have to wait for another 24 hours for the message to arrive. I again waited for another 24 hours but message didnot came. I again contacted customer support (On[protected] around 8pm) they escalated call to the superior then the superior has told me that you can recharge with rc249 as the offer is available on your number. I tried to recharge that time but it was failed due to some connectivity issues. Again today morning[protected] i contacted once again to conform about the offer. The executive had clearly informed me about the offer and sujjested me to do that rc249. As said by the executive i recharged with rc249. But, the offer is not activated, now they are saying that data pack is activated on your number the offer is not available on your number like that. My question is if the offer is not available on my number how can those 2 executivies will say that you have the offer you can recharge like that. For whom should i have to complain regarding this issue? Everytime customer is only the sufferer. Vodafone people cheats the people.

Hi
I had recharge of rupees 10 today but it was not credited to my number.. And this is happening 4th time in last 30 days since i kindly requesting why this thing is happening again and again and also i am suggesting people those who are using this mcent application don't use this app it's waste of time and waste of internet and money too... So don't use this app.. This app

Please send me the statement of prepaid vodafone number [protected] which is my name athar card[protected] for the period of last year august month first date to this year twenty of february that is from 01 08 2017 to 20 02 2018 and how i change the number from vodafone company to another company offennly the line is busy or how i convert postpaid my vodafone prepaid is
[protected] nagaraja

Respected sir this complaint is regarding very very weak signal of vodafone in and around govt. Industrial training institute samrala distt. Ludhiana punjab (Pin code 141114). We are facing problems in our day to day working due to weak signal. Moreover there are more than 300 students studying in our institute they are also facing problems. Please do the needful.

Applied for port from reliance to vodafone on 06/11/2017 from gulbarga, current status 'register failed', it was said to me that i was not in karnataka circle since from then, operation hasn't successful, please go to karnataka & apply for upc again, now it's said by vodafone customer care that reliance company has been closed, your query can't be resolved, please resolve the query as earlier, as it is our company number

Dear team vodafone (Kol),

Greetings,

I am extremely shocked to see such a unprofessional behaviour from such a esteem organisation.

Today around at 8:30 pm, i made a recharge from my vodafone app for my wife's prepaid no. For rs. 509 of super pack the balance got deducted from my bank a/c accordingly as i use to pay for my postpaid connection, after returning from office i got to know that the recharge is unsuccessful but the amount has been debited from my bank a/c.

On call up at your customer care no. An associate told me that since my wife no. Is recently migrated from postpaid to prepaid it needs some kind of start up recharge of rs. 56 + 1 or something!

Now my questions is that why was this not told by the customer service associate at the store where they postpaid to prepaid migration was done??

Do you guys expect us to research about this things??

Is this the quality of service we can expect from an organisation as vodafone???

And lastly why was the balance deducted from my bank a/c in the first place if recharge was not applicable.

It seems like the organisation doesn't value its prepaid customer if this is the scenario i will be force to shut down 40 of vodafone corporate connection been in use under my control.

Transaction no: onr[protected]
Mobile no: [protected]

I have been using vodafone from my teenage i never expected such kind of behaviour,

I request you to refund the money debited from my bank a/c within 72 hrs to the respective bank a/c or-else i will take this up in a different manner.

Being a part of a pioneer organisation i don't want to proceed in that way, you guys have 72 hrs to refund my money.

I am attaching the all the relevant document for you reference.

Kindly look into the matter & refund my money.

Regards,

Niladri sikder

I am subhajit rej, my no [protected] my sim was suspended from november month for payment due. And then vodafone company had send a notice for payment after then i had paid my all payment with late fine
And submit my sim to mr. Ahamed with my identity proof (Aadhar card) for cancellation with cancellation request at 12pm on 30 jan 2018.

Now vodafone send me bill for use of february month 125 rs. Then i talk with your customer care, (Ref#[protected] and he told that my sim activated from 30 january to 4 the february. Why bill came for that period?

Question is who use my sim? Where i submit all amount, document with sim for cancellation in gajuwaka store for cancellation. This is the question of public security and safety.

2nd if sim not with me and i was submitted the sim to store at 12:00 pm on 30 jan 2018 so why i paid the amount. This is the question of fraud

I think please look into this matter. Who used my sim when i have already submit my sim with request.

I have done online recharge for m vodafone number [protected] on 23-02-18 for Rs 222 through your bill desk, money was taken from my bank account but money was not credited to my phone. Transaction details ID is LSM[protected] and ONR[protected] dated 23-02-18. So I request to refund my money as soon as possible.

Hello,
My name is kaushal kishor, a vodafone customer for more than twelve 12 years, with the same number. [protected], i was motivated to move to post paid plan in the month of dec-2017, on promise that i would be charged only 249/- a month. This month bill is 349/- when asked they said roaming charges is the reason and stopped my calls. I am ready to pay 250/- and want this get activated or else i shall change to prepaid and for sure file a case for barring my outgoing... I informed that i will pay my bill on 26 or 27 as i get paid on 25th night every month, they charged late fee. Please do the needful at the earliest.
Regards
Kaushal kishor