Vodafone India Complaints & Reviews

I (Mobile number: [protected]) had requested for a port-out from vodafone. Next day (I. E.,[protected] i got a call from vodafone backend team they had offered me to recharge with rc249 you will get unlimited calls and 2g data for 56 days. They said that you will get conformation message within 24 hours. I waited for 24 hours but the message had not came. I just contacted customer care through 198 toll free number on next day. They said that you have to wait for another 24 hours for the message to arrive. I again waited for another 24 hours but message didnot came. I again contacted customer support (On[protected] around 8pm) they escalated call to the superior then the superior has told me that you can recharge with rc249 as the offer is available on your number. I tried to recharge that time but it was failed due to some connectivity issues. Again today morning[protected] i contacted once again to conform about the offer. The executive had clearly informed me about the offer and sujjested me to do that rc249. As said by the executive i recharged with rc249. But, the offer is not activated, now they are saying that data pack is activated on your number the offer is not available on your number like that. My question is if the offer is not available on my number how can those 2 executivies will say that you have the offer you can recharge like that. For whom should i have to complain regarding this issue? Everytime customer is only the sufferer. Vodafone people cheats the people.

Hi
I had recharge of rupees 10 today but it was not credited to my number.. And this is happening 4th time in last 30 days since i kindly requesting why this thing is happening again and again and also i am suggesting people those who are using this mcent application don't use this app it's waste of time and waste of internet and money too... So don't use this app.. This app

Please send me the statement of prepaid vodafone number [protected] which is my name athar card[protected] for the period of last year august month first date to this year twenty of february that is from 01 08 2017 to 20 02 2018 and how i change the number from vodafone company to another company offennly the line is busy or how i convert postpaid my vodafone prepaid is
[protected] nagaraja

Respected sir this complaint is regarding very very weak signal of vodafone in and around govt. Industrial training institute samrala distt. Ludhiana punjab (Pin code 141114). We are facing problems in our day to day working due to weak signal. Moreover there are more than 300 students studying in our institute they are also facing problems. Please do the needful.

Applied for port from reliance to vodafone on 06/11/2017 from gulbarga, current status 'register failed', it was said to me that i was not in karnataka circle since from then, operation hasn't successful, please go to karnataka & apply for upc again, now it's said by vodafone customer care that reliance company has been closed, your query can't be resolved, please resolve the query as earlier, as it is our company number

Dear team vodafone (Kol),

Greetings,

I am extremely shocked to see such a unprofessional behaviour from such a esteem organisation.

Today around at 8:30 pm, i made a recharge from my vodafone app for my wife's prepaid no. For rs. 509 of super pack the balance got deducted from my bank a/c accordingly as i use to pay for my postpaid connection, after returning from office i got to know that the recharge is unsuccessful but the amount has been debited from my bank a/c.

On call up at your customer care no. An associate told me that since my wife no. Is recently migrated from postpaid to prepaid it needs some kind of start up recharge of rs. 56 + 1 or something!

Now my questions is that why was this not told by the customer service associate at the store where they postpaid to prepaid migration was done??

Do you guys expect us to research about this things??

Is this the quality of service we can expect from an organisation as vodafone???

And lastly why was the balance deducted from my bank a/c in the first place if recharge was not applicable.

It seems like the organisation doesn't value its prepaid customer if this is the scenario i will be force to shut down 40 of vodafone corporate connection been in use under my control.

Transaction no: onr[protected]
Mobile no: [protected]

I have been using vodafone from my teenage i never expected such kind of behaviour,

I request you to refund the money debited from my bank a/c within 72 hrs to the respective bank a/c or-else i will take this up in a different manner.

Being a part of a pioneer organisation i don't want to proceed in that way, you guys have 72 hrs to refund my money.

I am attaching the all the relevant document for you reference.

Kindly look into the matter & refund my money.

Regards,

Niladri sikder

I am subhajit rej, my no [protected] my sim was suspended from november month for payment due. And then vodafone company had send a notice for payment after then i had paid my all payment with late fine
And submit my sim to mr. Ahamed with my identity proof (Aadhar card) for cancellation with cancellation request at 12pm on 30 jan 2018.

Now vodafone send me bill for use of february month 125 rs. Then i talk with your customer care, (Ref#[protected] and he told that my sim activated from 30 january to 4 the february. Why bill came for that period?

Question is who use my sim? Where i submit all amount, document with sim for cancellation in gajuwaka store for cancellation. This is the question of public security and safety.

2nd if sim not with me and i was submitted the sim to store at 12:00 pm on 30 jan 2018 so why i paid the amount. This is the question of fraud

I think please look into this matter. Who used my sim when i have already submit my sim with request.

I have done online recharge for m vodafone number [protected] on 23-02-18 for Rs 222 through your bill desk, money was taken from my bank account but money was not credited to my phone. Transaction details ID is LSM[protected] and ONR[protected] dated 23-02-18. So I request to refund my money as soon as possible.

Hello,
My name is kaushal kishor, a vodafone customer for more than twelve 12 years, with the same number. [protected], i was motivated to move to post paid plan in the month of dec-2017, on promise that i would be charged only 249/- a month. This month bill is 349/- when asked they said roaming charges is the reason and stopped my calls. I am ready to pay 250/- and want this get activated or else i shall change to prepaid and for sure file a case for barring my outgoing... I informed that i will pay my bill on 26 or 27 as i get paid on 25th night every month, they charged late fee. Please do the needful at the earliest.
Regards
Kaushal kishor

Hi,

I am complaining against vivek tiwari ([protected]) and his manager dhanraj kumar ([protected]) of the vodafone store in barabanki up (E) 225001.

I went there for number porting an they asked me to pay amount 180 rs min without any receipt. I said there is no change for number porting in vodafone but they rudely said that if you want to port here, you will have to pay amount else you can go anywhere "i didn't open shop for charity". I said, i will complain to vodafone for this cheat and rude behavior but they said you can do whatever you want, we are not scared of you.

I am really surprised how vodafone is not aware of this cheat and rude behavior. I request to vodafone that they should take strict action against these guys they are spoiling the name of big brand.

Regards,
Mustafa

Vodafone india is not providing me outgoing local sms details in my itemized bills even after emailing them number of times. They keep on sending duplicate bills even after informing them that it don't have outgoing sms details. I tried to download the duplicate itemized bill from my vodafone even it doesn't have the local outgoing sms details. I even sent them screenshot of the bill multiple times but the corporate team looks to be very irresponsible.

They told me for wave off of my payment and told me to pay rs. 343 and i paid that amount within 1 hour. But my number was still not working after 2 months, they called me for paying rs. 134 for using the number for 2 days. But i didn't use their number. Now i want my number to be active without extra charge. And they are calling me and irritating me for payment. They are playing with the feeling of their customer.

Kindly look into this matter and resolve it for us. Take strict action against vodafone company for this

Hi,

I am rakesh gadasu (Mobile no. [protected]) (Mumbai circle), am in roaming (Telangana circle) from last 3 days, from that day i am unable to call and message other person and am just tried to check my network by calling from other mobile it is getting as not available. Am unable continue my work in roaming area. When i am messaging to other person it was bouncing back, before messaging i have recharged with amounts of message pack rs. 66/- and also along with roaming pack rs. 56/-, these plans are not working. Please give amounts back to me. I don't need any those pack anymore now.

Please solve the grievancy soon
Thank you.

This is the incident of mehrauli (New delhi 110030) vodafone mini store. I went store to port my 2 tata indicom sim to vodafone. Firstly they said yes tata sim can port in voda prepaid after the aadhar card verification they said no this is tata number and only 1 sim is port in prepaid and other is port in postpaid. He misguide the customer so that they make their commission. This is not good for the reputed company like vodafone. The person name is rakesh.
After that i went to airtel store the person in airtel store said their is no issue in porting tata indicom number in airtel prepaid. And he port both the sim in airtel prepaid.
If vodafone stores person treat customers like this than surely no one visit vodafone stores.

Sir

Done a mobile recharge using sbi online banking on 26/02/2018, but recharge not successful but money deducted from my account and also i got a message that recharge request is in progress. So please resolve the problem. Recharge details given below.

Mobile no.[protected]
Amount : 103/-
Service provider: vodafone
Transaction reference no. Tid:uh36746681.

Thank you

Hello,

I never subscribed to vodafone caller tune service and sona contest but my phone number account balance was deducted. I'm using vodafone from around 10 years but it never happened.

This is really cheap & unethical way to do business. Vodafone is charging clients for the services they never subscribed.
1) i request vodafone support to refund me the deducted charges to my account. Otherwise i'll port my number to another mobile service provider.
2) i also request vodafone support to stop any paid subscription to my phone number

My mob number: [protected]

Regards,
Pradnyankur nikam

Hi,

I am currently on Vodafone network and trying to send port out request to 1900 but not able to do so. I can send messages to any other number but when I try sending it to 1900 it fails. Tried with different phones as well but no luck. Called the customer care and they asked me to go to Vodafone store. At Vodafone store they just created a service request and asked me that customer care will call you. I haven't got any call so far and I want to switch to another network asap..

My number is [protected]

मैंने 18 फेब्रुअरी को वोडाफोन एग्जीक्यूटिव से बात करके अपने मोबाइल बैलेंस से 48 का रिचार्ज कराया मुझे बताया गया की आपको 1GB एक महीने का डेटा पैक मिलेगा पर मुझे 18 फेब्रुअरी से 24 फेब्रुअरी तक का 500 MB प्लान मिला मैंने वापस कॉल किया तो मुझे कहा गया आपको 25 फेब्रुअरी को 500 MB प्लान एक महीने का वापस मिलेगा

लकिन मुझे नहीं मिला और मेरे बैलेंस से पैसे काट लिए गए मेरी आपसे निवेदन है आप मेरे कॉल रिकॉर्ड में जा कर मेरी बात सुने और मुझे डेटा पैक और मेरे बैलेंस से काटे हुए पैसे वापस प्रदान करे

I have taken one vodafone connection (No [protected]) on first week of january on the condition that when i will land in uae, then i will be charged inr 4999 + tax (Unlimited uae pack).

For activation of connection i have paid inr 5000 and it was told to me that if i don't use this pack (Don't land in dubai) then amount will not be charged and the advance amount will be kept as credit and adjusted in any domestic pack that i will opt.

Now, since i have not used this service as per the terms which was explained to me, instead of having my credit balance, vodafone store from park street branch is continuously calling me for the amount they are telling that i have to pay. This is ridiculous and not acceptable from the vodafone.

Mr indranil basu from your park street store is talking very rudely and have send person for collection in my house. I want to file highest level complaint against this issue and wants to highlight this issue.

In a certain period of time in a day (after 1am at night), the data download sped is more than satisfactory. But rest of the day, the download speed is utterly pathetic.

Place : POINTS Hostel, Defence Institute of Advanced Technology (DU), Pune, 411025
phone model : Moto G2
Sim type : 4G

I am attaching screenshots of the speed check. Used TRAI MySpeed and Vodafone App Speed Checker.

I am currently using Rs. 199 unlimited plan.

I feel I am being cheated, Vodafone is intentionally restricting download speed. Resolve ASAP.