Vodafone India Complaints & Reviews

Hi,

I am complaining against vivek tiwari ([protected]) and his manager dhanraj kumar ([protected]) of the vodafone store in barabanki up (E) 225001.

I went there for number porting an they asked me to pay amount 180 rs min without any receipt. I said there is no change for number porting in vodafone but they rudely said that if you want to port here, you will have to pay amount else you can go anywhere "i didn't open shop for charity". I said, i will complain to vodafone for this cheat and rude behavior but they said you can do whatever you want, we are not scared of you.

I am really surprised how vodafone is not aware of this cheat and rude behavior. I request to vodafone that they should take strict action against these guys they are spoiling the name of big brand.

Regards,
Mustafa

Vodafone india is not providing me outgoing local sms details in my itemized bills even after emailing them number of times. They keep on sending duplicate bills even after informing them that it don't have outgoing sms details. I tried to download the duplicate itemized bill from my vodafone even it doesn't have the local outgoing sms details. I even sent them screenshot of the bill multiple times but the corporate team looks to be very irresponsible.

They told me for wave off of my payment and told me to pay rs. 343 and i paid that amount within 1 hour. But my number was still not working after 2 months, they called me for paying rs. 134 for using the number for 2 days. But i didn't use their number. Now i want my number to be active without extra charge. And they are calling me and irritating me for payment. They are playing with the feeling of their customer.

Kindly look into this matter and resolve it for us. Take strict action against vodafone company for this

Hi,

I am rakesh gadasu (Mobile no. [protected]) (Mumbai circle), am in roaming (Telangana circle) from last 3 days, from that day i am unable to call and message other person and am just tried to check my network by calling from other mobile it is getting as not available. Am unable continue my work in roaming area. When i am messaging to other person it was bouncing back, before messaging i have recharged with amounts of message pack rs. 66/- and also along with roaming pack rs. 56/-, these plans are not working. Please give amounts back to me. I don't need any those pack anymore now.

Please solve the grievancy soon
Thank you.

This is the incident of mehrauli (New delhi 110030) vodafone mini store. I went store to port my 2 tata indicom sim to vodafone. Firstly they said yes tata sim can port in voda prepaid after the aadhar card verification they said no this is tata number and only 1 sim is port in prepaid and other is port in postpaid. He misguide the customer so that they make their commission. This is not good for the reputed company like vodafone. The person name is rakesh.
After that i went to airtel store the person in airtel store said their is no issue in porting tata indicom number in airtel prepaid. And he port both the sim in airtel prepaid.
If vodafone stores person treat customers like this than surely no one visit vodafone stores.

Sir

Done a mobile recharge using sbi online banking on 26/02/2018, but recharge not successful but money deducted from my account and also i got a message that recharge request is in progress. So please resolve the problem. Recharge details given below.

Mobile no.[protected]
Amount : 103/-
Service provider: vodafone
Transaction reference no. Tid:uh36746681.

Thank you

Hello,

I never subscribed to vodafone caller tune service and sona contest but my phone number account balance was deducted. I'm using vodafone from around 10 years but it never happened.

This is really cheap & unethical way to do business. Vodafone is charging clients for the services they never subscribed.
1) i request vodafone support to refund me the deducted charges to my account. Otherwise i'll port my number to another mobile service provider.
2) i also request vodafone support to stop any paid subscription to my phone number

My mob number: [protected]

Regards,
Pradnyankur nikam

Hi,

I am currently on Vodafone network and trying to send port out request to 1900 but not able to do so. I can send messages to any other number but when I try sending it to 1900 it fails. Tried with different phones as well but no luck. Called the customer care and they asked me to go to Vodafone store. At Vodafone store they just created a service request and asked me that customer care will call you. I haven't got any call so far and I want to switch to another network asap..

My number is [protected]

मैंने 18 फेब्रुअरी को वोडाफोन एग्जीक्यूटिव से बात करके अपने मोबाइल बैलेंस से 48 का रिचार्ज कराया मुझे बताया गया की आपको 1GB एक महीने का डेटा पैक मिलेगा पर मुझे 18 फेब्रुअरी से 24 फेब्रुअरी तक का 500 MB प्लान मिला मैंने वापस कॉल किया तो मुझे कहा गया आपको 25 फेब्रुअरी को 500 MB प्लान एक महीने का वापस मिलेगा

लकिन मुझे नहीं मिला और मेरे बैलेंस से पैसे काट लिए गए मेरी आपसे निवेदन है आप मेरे कॉल रिकॉर्ड में जा कर मेरी बात सुने और मुझे डेटा पैक और मेरे बैलेंस से काटे हुए पैसे वापस प्रदान करे

I have taken one vodafone connection (No [protected]) on first week of january on the condition that when i will land in uae, then i will be charged inr 4999 + tax (Unlimited uae pack).

For activation of connection i have paid inr 5000 and it was told to me that if i don't use this pack (Don't land in dubai) then amount will not be charged and the advance amount will be kept as credit and adjusted in any domestic pack that i will opt.

Now, since i have not used this service as per the terms which was explained to me, instead of having my credit balance, vodafone store from park street branch is continuously calling me for the amount they are telling that i have to pay. This is ridiculous and not acceptable from the vodafone.

Mr indranil basu from your park street store is talking very rudely and have send person for collection in my house. I want to file highest level complaint against this issue and wants to highlight this issue.

In a certain period of time in a day (after 1am at night), the data download sped is more than satisfactory. But rest of the day, the download speed is utterly pathetic.

Place : POINTS Hostel, Defence Institute of Advanced Technology (DU), Pune, 411025
phone model : Moto G2
Sim type : 4G

I am attaching screenshots of the speed check. Used TRAI MySpeed and Vodafone App Speed Checker.

I am currently using Rs. 199 unlimited plan.

I feel I am being cheated, Vodafone is intentionally restricting download speed. Resolve ASAP.

I am Shailesh from Pune([protected]) and I want to convert my postpaid Vodafone number to prepaid. I have been following up with Vodafone store at Vimand nagar pune, as well as support agents, but looks like they just want to try and avoid this. Please resolve this as I don't want to keep paying money due to slack in your service.

I m having a postpaid connection. I am not using the same since few months but i didn't close it thinking that i may use it in future.in jan i decided to close the connection. Since then i have been continuously requesting vodafone customer care to close my postpaid connection since jan. I have paid the outstanding bill. Still they have not closed the same. The customer care people r harassing me by calling me by calling again n again to continue the connection. U r requested to look into the matter n close my postpaid connection.

I am using my prepaid vodafone number (+[protected] from 2015 or so. I have traveled first time to usa at end of dec 2016.

As per the suggestions from vodafone customer care i have updated my mobile settings and connected to local network and started receiving calls and text messages.

I have recharged couple of times to maintain my balance.

I have not noticed from how long, suddenly it is...

I have closed my vodafone postpaid connection [protected] after clearing all the dues in august and i received the confirmation mail also. Now i am getting notice that i need to pay 785/- which i used in september. I never used that number after august as there was no service for that. I have went to vodafone customer care center and explained them and they told to ignore the same. But i am still getting mails stating to pay bill or legal action will be taken.

Please help me out on this

I was performing a vodafone prepaid mobile recharge on 24th feb., 2018 (I. E. Yesterday) just after 09:35 pm (21:35 hrs ist) by credit card through billdesk. But after providing all the the details (Including the otp), the recharge was not successful but the amount of rs.509.00 was deducted. The one time password (Otp) for your online transaction on vodafone for inr 509.00 on your sbi card no. 2054 is 586221.
So, i request a refund for the same.

I was using vodafone postpaid connection with mobile number [protected] from last few years. On 2nd or 3rd oct 2017, vodafone customer care officer

Called and offered me a new plan

Which mainly benefits 1gb/day 3g internet and unlimited calls. So i have agreed to this plan only for internet 1gb/day. After using it for one month,

I found out that, the 3g service wont work. So on 3rd nov 2017, i raised complaint about 3g internet, call incoming and out going issue when i choose

Network type as 3g. If i choose 3g network type then i wont able to use internet or no any calls goes out or comes in. So on 3rd nov 2017 only, i

Have asked the customer care executive that, if you wont be able to solve the issue then please change my plan. But she told me that, they will

Resolve the issue soon and you keep the current plan.

After raising complaint on 3rd nov 2017, i didn't received any feedback or call from vodafone. Myself only contacted to them via email and asked

Status about my complaint on 22nd nov 2017. Later on i was taking follow up almost everyday till 1st week of jan 2018.in between this period, no.

Times associates shared wrong information to me. They were calling me and every time they were asking me details and does timepass. No one was

Interested to resolve the issue. I have spoken with more than 100 customer care executive. They wasted my time more than half an hour everyday. Every

One was not reading my complaint and email communication, just they asking me details. They have frustrated me, even though, i was telling details

Them. But no one resolved the issue. No. Of executives used valgur languge, slangs and wrong words with me. I have raised these issues with @vodafone

Tweeter handle. But they also haven't take any action on the executive.

After 2 months, the vodafone team is saying that, they wont provide the service at the mentioned addresses because they wont have 3g signals. And it

Will take 4-5 months to optimize the 3g signals at mentioned locations. I have email confirmation from them and also attached it. If they wont

Provide the service to me then how could they ask me to pay bill for a service which was unable to use for me. They have said that, for nov 201,

Bill will waived off. But they have given only promise.

I have raised complaint on 3rd nov 2017. And after end off month dec 2017, they are saying that they won't provide the service at that time. So my

Question are,
1. Why did they take that much time to inform me that they wont provide the service?
2. Why did they haven't informed with in a week after receiving a complaint?
3. If they are not able to provide a service then why they are asking me to pay a bill amount for the service which haven't used by me fully?

They have delayed intentionally to resolve the issue. And they haven't provided the service. So they should waive off a whole bill amount and

Compensate to me for wasting my time and vulgar language, slang used by their associates.

I have attached whole email communication. Also you can verify my complaints at vodafone tweeter handle @vodafonein. If you needed anything else then

Please let me know. I will be reachable at [protected]@gmail.com.

Please take an action on vodafone to not serving the service as mentioned and not taken any action on their associates or executives.

Note: i am not able to attach the email details. I will send it through an email if required.

I am using vodafone service from last 6-7 years. Currently i am working outside india. And hence vodafone uses reduced. Due to which my sim is blocked on 17th january 2018.

When we visited to vodafone store, we got new sim card & customer care told that the sim will be activated in 24hrs. Now its almost 1.5 month, then also that sim is not activated.

We tried with local vodafone care, then we made complaint in nodal officer then appellate officer but these guys are not responding at all.

Even they are not responding to calls and mails. I am only putting them mails but no one from vodafone ready to respond.

Affected mobile no is +91-[protected]

My plan 99 is closed automatically and activated some other plan. Now i have asked customer care executives about the matter, they are not ready to activate my previous plan. I am customer of vodafone from last 10 years but now i am no more interested in vodafone and i have decided to move to any other service if my previous plan or any other better plan is not activated.

Please send me the statement of prepaid vodafone number [protected] which is my name athar card[protected] for the period of last year august month first date to this year twenty of february that is from 01 08 2017 to 20 02 2018 and how i change the number from vodafone company to another company offennly the line is busy or how i convert postpaid