Vodafone India Complaints & Reviews

Dear sir,
I have paid my postpaid bill in vodafone mini store, aruppukottai 626101 tamilnadu. I padi my postpaid bill on[protected].. Till now they didnt pay my bill.. This is not the first time.. Every time they are doing this.. They are not giving proper response to me. I have 7 postpaid connection. And we have 18 connection of my relations.. I[censored] not rectified this problem. I have no other option to change my network..

Since last few months a "call waiting" message is heard while calling to a person even if his call is not going on with someone else. Call waiting message is heard even if a ring is ringing of some one else which should not happen as it creates confusion of non responding the call. Instead a engage tone should be heard if opposite person is not busy in some other call.
This problem is with all the service providers of mobile.
Please look into the matter seriously

Dear sir/madam,
This is reference to mobile number [protected]. Earlier my mobile is in airtel. This is reference to mobile number [protected] regarding unauthorised port from airtel to vodafone. Vodafone marketing lady, her mobile no [protected], called me and offered me a mobile plan in 299 rs (Unlimited internet & calls, roaming incoming & outgoing free, sms free). She send a person for explaining plan & give plan details. He played a trick and said to me to send a sms port on 1900 and said nothing will happen by doing. It is initial request and not for porting. Without your confirmation, porting will not take place.
After one week, my airtel sim stopped suddenly. Then i received sms from vodafone that your mobile has been ported from airtel to vodafone.
Vodafone offered in 299 rs but today i am seeing in vodafone apps in 499 rs.
Now porting should be cancelled because that is done by trick & cheating or vodafone must provide services in rental 299 rs as vodafone executive committed. Request you to look into this matter.

In spite of these things, i have given all documents for address proof and id to vodafone store koparkhairane navi mumbai 400709 and i have visited four times vodafone store on 16 & 17 feb 2018 but again vodafone has stopped my mobile services on 19 feb 2018. I am fade up with vodafone sevices.

Request to you to look into this matter.

Thanks & regards
Ram singh rathor
[protected]

In a theft on 27th dec, i lost my samsung s8 mobile. Since i had a vodafone red shield cover for my mobile, i thought i would get atleast some compensation for my insured mobile.
Even though i duly submitted all listed documentation to support by claim (As prescribed by red shield), my claim was rejected without any adequate proof. I have been constantly seeking a reply or a list of missing documentation/info but it seems red shield team has unilaterally decided to reject my claim.

I am a very sr. Level exec working in a mnc & know what it means to disappoint your customer.in this case, i felt betrayed by vodafone red shield in-spite of making me run for almost a month to collect supporting documentation for my claim.

I have all original proofs despite my claim is rejected. Very disappointed & i don't know how should i escalate further to ensure others learn from this fraudulent behavior from vodafone red shield team.

I had recharged my above mob no today with rs 95 and i could not get the service activated. I visited your mini store in hyderabad and also called calll center help
. I gave a missed call twice to[protected] as per the message i received and so far no one called me to address the issue.

As of now i am not deriving benefit of recharge of rs 95 for 3 g service

Will some one respond now or i have to curse myself for having been a customer of vodafone

I had a plan of 299inr, in november, i bymistakely activated 499 inr vodafone postpaid plan but then i deactivated and again started the previous plaan.in jan 2018, i got bill of amount 145 inr which is right and i paid the same. But now, again vodafone generated bill of 622 inr. I didnt use a single byte of data still i paid 625 inr and now again generated bill for feb 2018 is 728 inr. Why i am getting this plan which is deactivated a month before? I need my refund amount 625 inr because i didnt use it. Else i need to switch to another network service provider

I have recharged for rs.350. 350 on 16.02.18 for my prepaid number [protected]. Rs. 159.35 has been deducted as international monthly roaming rental and sms charges. But later instead of rs. 190.65 my balance shows rs. 26.26. Even after sending several mails with screenshots no response from customer care which is not fair to do so. Vodafone app too not showing last 5 deductions.

Hi team vodafone,

This is reminder number 40,

I am still waiting for reply from your side,
Can u share me applette mail id, so that i can raise the issue on higher side

If not then i will approach trai, by the way every mail i am sending you i am also putting on facebook page of vodafone india, and also all possible channels of raising complaints

I am going to pursue the case till you reply

Awaiting for ur reply

Ambattur store has 8 service desks but is manned by 3 customer servive executives. Each executive takes 20-25 minutes to service a custome. Von any given time at least 15 customers wait to meet one of them. Each customer spends 1.30 min-2.00 hours to get to meet the. This is due to some customers could not spend more time and leave the store without meeting and getting to complete their task. What is vodafone store trying to achieve with their poor quality service? The staff are available but not in their desks. I no longer want to be part of this poor service. We don't have this kind of time to spend. Vr. Alagappan, [protected].

Some how games subscribe & rs.21 deducted from my balance

Refund it back today only

I called up 198 customer care number but when they show number press 9 to talk with customers care executive, its not connected...

I tried it 6 times...

So finally i put request on this portal..

I am vodafone customer from last 11 years...

Pls consider my request..

Thanks..
Mahesh

Respected sir / madam, my prepaid vodafone no. Is [protected], registered on my name (Pratik khillari) problem i am facing is i don't receive any calls or i cant even call. Message i hear when i call some one is "you are barred because you have no service" steps i took to solve this problem: 1] contacted on customer care : they replied me to recharge my account. I did it as he told me. Recharged with 250/- still same no service 2] again i contacted on customer care : this time they told me, might be your sim is damaged. 3]i have visited to vodafone store, raghuleela, kandivali west. They check in system and told me its all fine. After checking my phone they replaced me new with sim.in result i am facing same problem. Request you to solve my problem from your side. I have no time to visit your vodafone store frequently. Thanks in advance.

I have raised multiple complaints in january 2018 and february 2018 regarding non-availability of network and 4g network in my house. This is problem is only in particular location. I get a call from vodafone and that some engineer will contact. I haven’t received any solution to this. I am planning to file complaint in consumer court and ask for suitable compensation
Awaiting response, else allow me to port.

Dear vodafone,

I am facing poor network problem in uttam nagar for the last 2 years and i have postpaid plan. For uttam nagar i can understand bcoz their signal is not showing (1 or 2) but what is going even if signal is good (That means 5) in sarita vihar but 4g internet not working even signal is showing full. I checked my phone and found no problem.
I did used another operator there network is working fine i. E. There is no problem with the phone. I am not able to open single page of google. If it open it takes about 40 to 50 second for a google search home page.

My query is it is 4g there signal is very weak. Please check as money matters in postpaid.

You can contact me on my personal email ([protected]@gmail.com) for this problem.

I am customer of vodafone. I use the 1 gb per day plan provided by vodafone, but the internet speed is very much slower...even i can not browse properly. Even youtube videos buffer. I have contacted in vodafone customer care.. they just tell me to restart mobile or reset network settings. Problem is still remaining. Its like my money is wasting...

Nowadays the corporates have found a new trick. They will cheat thousands of their consumers with small denominations. They know that in today's age not even 1 out of 10 would have the time to take the pain to fight for the issue. And only few of them will raise complaints and fewer from them will have the patience to track the complaints till the end.
So what do the corporates lose? An apology of inconvenience caused along with the refund to a very few people. And what do they gain? Effortless monetary benefits from thousands of consumers at no expense of sweat or labor. Take this case for example.
On 16 february 2018 i received an sms from vodafone informing me that there is a very good offer for me if i do a recharge of rs. 95/- i would get unlimited local and std calling with roaming benefits for 28 days. Getting the message i did the recharge of rs. 95/- but i didn't get any benefits as promised. When i raised the issue with vodafone customer service personnel they told me that they don't have that offer.
So now if some unknown sources are sending such messages so that vodafone can get the benefits then it sounds a bit fishy to me. I am uploading the screenshot of the message with the number so that the source of the message can be traced. The real culprits should be brought to justice so that no other common man should be fooled by such tricks.

We have informed 'ur team that mr. Avijit sen relationship no.[protected] & vodafone no.[protected] is no more with slg. Sumita cancer relief welfare & educational sociey of w. No. 2, r. V. A. Sarani, pradhan nagar, sig -3.

Pl. Disconnect above address.

We will not response for any dues against above vodafone no. If mr. A. Sen is not clear any dues.

Dear sir
[protected]. This is my mother's number..
I recharge today amount in 102 by freecharge app.
But i entered wrong number. [protected].
This recharge is successful by freecharge..

So i want reverse this recharge my freecharge wallet..
This is my operator transaction id onr[protected].

Plz help sir.. And reverse my balance.
My e-mail id [protected]@gmail.com
And contact number [protected]

Plz help..

I have been using the vodafone number for last 6 years. Unfortunately due to unforseen reasons i was not able to use the phone for last 2 months since i am abroad. Just came to know from vodafone that my number is inactive and it is already allotted to some other customer without even intimating on the email.

This is totally unprofessional and it clearly shows that vodafone does not care about their customers and just wants to make money.

Hi,

My vodafone number [protected]. Ronak karia. I have given request for post to pre for my vodafone number from last january 18. Still this process has not done inspite of making payment as per guide by vodafone guys. I don't understand where there is delay? I na e mailed to vodafone care, escalate to nodal office as well. Still this query is not solved. Request you to look into this.

Vodafone mobile no : [protected]
Account id :[protected]
Payment amount (Rs ps) : 411.00
Payment date :[protected]:07:25
Transaction id : lhdf[protected]
Payment status : success

Regards
Ronak karia
[protected]

Dear sir /madam,

I am postpaid (Sbi employee) customer. I paid your bill on monthly basis, but i did not paid other charges as i do not use the services. Those services are forcefully applied by you on my postpaid no.[protected]. Your other services are useless for me. The other services are automatically started by you. I request you to drop that services and to cancel the other charges from april 2017 to february 2018. Start my call services.

Yours faithfully,
L. K. Nandanwar.