Vodafone India Complaints & Reviews

I recharged 349 4g plan in [protected] on 8/2/2018. The status is successful but the pack was never activated and when I called their customer support they were very mean and unprofessional in their way of handling. They also gave wrong information. I want my value in my number since the status is successful even in myVodafone app

Dear mr. Sood,

Greetings,

Hope you are doing good.

Would like to bring to your notice that, i have been continuously receiving the bills twice stating, last month due was not paid, hence you need to make this payment. This error occurs though i have made my payment.

This shows, vodafone is leading to close the business inst growing.

Reg.
Mg.

My vodafone no[protected] pe sir calling ke liye use karate hai. Uspe 499 (Dec)+123 (Jan) net charge lagaya hai. Wo galat hai muze 499+123 charge with gst wevar karawa digiye. Kyonki mere pas net no alag se hai. Maine is [protected] pe mail. Id bhi nahi rakha hai. Maine shankar nagar, nagpur me no let wakt hi kaha tha ki is par net service band kar dijiye. Us samay inhone muze sistim aisi koi suvidha na hone ki bat kah di. Mere mobile me setting me wo service ban kar ke di usake bad pichhale do mahino se muze net charge bill me lagaya ja raha hai.

Hi,
I wanted to port my number which is a personal choice and recently i received a call from vodafone customer care, who tried convincing me to stay with vodafone. With great difficulty i told i do not wish to continue with the service. After which i found that the customer care representative submitted the request saying that i wanted to continue with the service. Above this since all our bills were settled, a sms pack without my permission was added to my bill. This has been the worst experience with any phone service i've ever had. Request you to take necessary action against the vodafone representative and to maintain your ethics.

Hi,
I have moved to usa for a year and after three months my vodafone number suddenly got deactivated without any prior notice.
I have all my accounts linked to this number and want it back.

I tried to call customer care but they are telling only one answer that i should be personally going to store which is not possible in this case. Also, they are not sure exact timeline when this number will get released, one person says its 60 days and other person 90 days.

Is there any possibility of below:
1) my sim can be urgently activated online or
2) my family member provides documents on my behalf at vf store or
3) can it be assigned to my family member

Appreciate your help in this matter. Please provide me steps to resolve this issue by suggesting practically possible answer.

Dear vodaphone team,

From past 2 months i have charged unnecessary on vas. Though all my services and add on have been stopped. Already. The unbilled amount in my bill keeps increasing day by day shown vas charges. I have being charged double of my bill amount due to this issue. This is not expected from a company like company. Please correct this system flaw and provide me refund of vas charges.
This is serious issue. Postpaid customers are just being cheated and charged too heavily without using the services.

Please help to me to resolve this.

I am rajendra gajare using vodafone connection on mobile number [protected]
In month of july 2017 i went to hyderabad and this vodafone number [protected] was with my wife. Erroniously internet data was used without any specific plan subscription for internet data by our small daughter and bill for which is issued for rs 2500 /- approximately.
I know charges for internet usages are high without specific data plans still bill of rs. 2500/- for single month was very high and due to medical emergency in following month i couldn't make payment for this high amount bill.
I have visited many times to vodafone gallery located in cbs nashik maharashtra and requested for discount for above mentioned high amount biil. But each time i was not entertained with the reason [protected] is having services of mumbai circle not maharashtra since i. Am unable to visit mumbai please consider and make discount in bill as i can't pay this much high amount towards single month bill.
Please inform me discount if any possible so i can make immidiate payment. I request to inform me amount for bill payment exclusive of discount and activation of my number [protected]
Please do the needful at earliest
My registered email id rajendra. [protected]@sbi.co.in
My alternate mobile number
[protected] and [protected]

My numbe r [protected] is not activated. I was visited in delhi connaught place office for purchase the sim. The number which is my old number it is not working. Kindly activate it.

I would be grateful if you could consider my request to activate the same at he earliest.

They asked me to activated it within 3 hours. It is purchased on 15th feb 2018. By 11 am. Today is 16th february all most completing 2 days.

Why am i not being able to switch call and make a conference call.
Resolve this please contact me.
This is a very much needed service
Do resolve this
It’s really important
If not
Please contact me [protected]
Previously it was okay but now from yesterday 15.02.18 it’s giving me trouble and i need conference call facility it’s very important and it is not happening how do i resolve it plz help me.

I am using my vodafone number [protected] since one year. It is a corporate connection... But since november a data pack of rupee 99 is suddenly activated on my number without my permission... I usually don't see my bill thats why i have paid my november month bill but when i saw my december month bill.. I saw a 99 data pack added and a fixed charge of rupee 236 is added in my bill usually my fixed charge is 136 rupee... As my number is a corporate connection nobody has a wright to add any kind of add pack without my company authorization and when i told my complaint to your respected office there is no response of it such a worst service.. Now it's my humble request solve my complaint other wise i will file a complaint against you in consumer court

Today (15/02/18) I have visited to your Dalhousic Sq. Store for Adhar Linking of my number and to take 4G SIM as per your mobile message. The service assistant did not response to serve my purpose. Moreover he is insisting me to convert my sim to post paid from existing pre-paid.
Under the circumstances, I want to know, is it your business policy to convert SIM from pre-paid to post-paid. If it is I have nothing to say. These type of business are showing in many of your stores.

Please clarify the matter. Waiting for your valid advise.
D. K. Roy Chowdhury

Hi,
I mail mailed more than 34 mails to vodafone nodal officer, and also vodafone team but they are not reverting back, from november 2017 i am after them to convert my postpaid numbers into prepaid. We cleared the bills on 27th november 2017.
From that day i am continuosly mailing them to convert our numbers into prepaid, but they are busy in raising bills, on top of that all numbers are in suspended mode but bills are being raised

Vodafone store says they are not authorised to say anything

Vodafone india — no 4g tower in my area

Dear sir,
It is my duty to inform you that in my residential area there is 4g tower of every other companies except my favourite and liked company vodafone.
Here we have only 3g network of vodafone. Due to this we face a lot of problem in working through internet as in the times of 4g. The 3g network here is not suitable for doing download or watch videos online.
I don't want to change my service provider as vodafone calling and other services is better than others.
Please kindly look into this problem as like me many other users of my area are facing this problem which can cause to change provider.
Hope you will consider my request and soon implement it.

Hi team,
Why am i charged rs 5 towards mobisutra pretty zone? What is that service? I never applied for it... Could u please respond about this as soon as possible... I got a message that this is activated and my amount got deducted.. I never raised anything related to this.. It will be helpful i[censored] check this matter as early and do the needful...

Myself ranjith. When i was using the online. There was a message from about the indian safari pack. I just skipped the message and continued the browsing. But after some time i found out that rupees 45.82 has been deducted from my balance. I never installed or requested for this safari pack. But my money has been deducted unnessarily. Please help me and clarify where the message has been came from? And i request you to refund my deducted money.

So my problem is I am being charged of an ISD call which I did not make. I am being charged Rs.553 for the same, I opened the detailed bill and found the number and the call duration and time as well. But I did not make the call.
Date as per bill : 15th january
time : 9:46:58
duration of call : 22 mins.
i tried to contact the customer service department, but they are not willing to debit the charges.
when i checked the phone number of the ISD call on truecaller, it was made from some country named Sengal, which i've heard for the first time.

I had applied for my bank a/c for ecs to be changed on 13dec2017
And paid two cash two times.
I already confirm with their customer care person regarding my ecs status
And they said it is activated (Asked more then two person)
Even though yesterday my service was discontinue my service without notice.

They should continue at least incoming call facility
There is 500/ rs security deposit with them and last bill amount is only263/

So how can they discontinue my service?

Dipak
[protected]

Dear Sir/ Madam,
I Miss Patil have lost my mobile with SIM card of Vodafone having no [protected] from Room No 724, 7 th floor, Konkan Bhawan, CBD Belapur, Navi Mumbai on 14.02.2018 ( from 10 am)... Hence it is requested Vodafone service provider to block my SIM card immediately to avoid any further misuse...

Dear vodafone team,

This is regards to one vodafone number [protected] on the given number yesterday 14th feb 2018 i have done wrong recharge by mistake of 509rs via my paytm account i am giving you my order is also i wanted to reverse the same in the same account pls it will be very great for me as i am also your vodafone customer from very long time.

Actully i was doing recharge of [protected] number by mistake it happen to upper given number pls reverse urgently.
Rs 509recharge successful

Vodafone mobile number - [protected]operator ref. Number - onr[protected]promocode - grab30

Suman

# [protected]

Two weeks ago i recharged for a talktime of ₹104. After a week, when i checked the balance, it showed ₹0. I had hardly any outgoing calls. I was being charged for incoming calls even though i am not roaming user. When i contacted the vodafone consumer care, they told me that i had an outgoing call which costed me ₹49. But i didn't have any outgoing call that day. Now i can't even contact the vodafone consumer care.