Vodafone India Complaints & Reviews

Hi,
I mail mailed more than 34 mails to vodafone nodal officer, and also vodafone team but they are not reverting back, from november 2017 i am after them to convert my postpaid numbers into prepaid. We cleared the bills on 27th november 2017.
From that day i am continuosly mailing them to convert our numbers into prepaid, but they are busy in raising bills, on top of that all numbers are in suspended mode but bills are being raised

Vodafone store says they are not authorised to say anything

Vodafone india — no 4g tower in my area

Dear sir,
It is my duty to inform you that in my residential area there is 4g tower of every other companies except my favourite and liked company vodafone.
Here we have only 3g network of vodafone. Due to this we face a lot of problem in working through internet as in the times of 4g. The 3g network here is not suitable for doing download or watch videos online.
I don't want to change my service provider as vodafone calling and other services is better than others.
Please kindly look into this problem as like me many other users of my area are facing this problem which can cause to change provider.
Hope you will consider my request and soon implement it.

Hi team,
Why am i charged rs 5 towards mobisutra pretty zone? What is that service? I never applied for it... Could u please respond about this as soon as possible... I got a message that this is activated and my amount got deducted.. I never raised anything related to this.. It will be helpful i[censored] check this matter as early and do the needful...

Myself ranjith. When i was using the online. There was a message from about the indian safari pack. I just skipped the message and continued the browsing. But after some time i found out that rupees 45.82 has been deducted from my balance. I never installed or requested for this safari pack. But my money has been deducted unnessarily. Please help me and clarify where the message has been came from? And i request you to refund my deducted money.

So my problem is I am being charged of an ISD call which I did not make. I am being charged Rs.553 for the same, I opened the detailed bill and found the number and the call duration and time as well. But I did not make the call.
Date as per bill : 15th january
time : 9:46:58
duration of call : 22 mins.
i tried to contact the customer service department, but they are not willing to debit the charges.
when i checked the phone number of the ISD call on truecaller, it was made from some country named Sengal, which i've heard for the first time.

I had applied for my bank a/c for ecs to be changed on 13dec2017
And paid two cash two times.
I already confirm with their customer care person regarding my ecs status
And they said it is activated (Asked more then two person)
Even though yesterday my service was discontinue my service without notice.

They should continue at least incoming call facility
There is 500/ rs security deposit with them and last bill amount is only263/

So how can they discontinue my service?

Dipak
[protected]

Dear Sir/ Madam,
I Miss Patil have lost my mobile with SIM card of Vodafone having no [protected] from Room No 724, 7 th floor, Konkan Bhawan, CBD Belapur, Navi Mumbai on 14.02.2018 ( from 10 am)... Hence it is requested Vodafone service provider to block my SIM card immediately to avoid any further misuse...

Dear vodafone team,

This is regards to one vodafone number [protected] on the given number yesterday 14th feb 2018 i have done wrong recharge by mistake of 509rs via my paytm account i am giving you my order is also i wanted to reverse the same in the same account pls it will be very great for me as i am also your vodafone customer from very long time.

Actully i was doing recharge of [protected] number by mistake it happen to upper given number pls reverse urgently.
Rs 509recharge successful

Vodafone mobile number - [protected]operator ref. Number - onr[protected]promocode - grab30

Suman

# [protected]

Two weeks ago i recharged for a talktime of ₹104. After a week, when i checked the balance, it showed ₹0. I had hardly any outgoing calls. I was being charged for incoming calls even though i am not roaming user. When i contacted the vodafone consumer care, they told me that i had an outgoing call which costed me ₹49. But i didn't have any outgoing call that day. Now i can't even contact the vodafone consumer care.

I have a vodafone postpaid number which bill amount too high than recent past month. They are saying you have called a special number 51717 and talk 63.10 minute while this number is used by a senior citizen who hardly make a call and attend the call. Limited number are saved in his contact list.

Thanks
Anil sohani

I had gone to vodafon store few days back for conversion of post paid no to prepaid no because cost of bill was too much whereas usage was less. That time, vodafon representative told me that this this can be done after payment of third bill. Now, after paying the bill when i went to them, they say that my no is not linked with aadhaar, so it is not possible to do this immeditety, it will take 72 hrs after no is linked with aadhaar. I had submitted copy of aadhaar when i took the connection but same should have been communicated to me during my last visit to the store if this was not done. Visiting to store again and again is embarrising as this has to be done at the cost of my office work. Request vodafon to take care of such issues that cause pain to customers.

Dear Sir

I Recharge my Mobile no [[protected]] Rs 199/- My Bank Reference No. LSBI[protected]IGACXDNNF0 and amount
199/- One Hundred Ninety Nine Debited in my bank account. But Debited Amount have not Credited in my Account.
please do the needful & reply me on My E mail Id pinkesh.[protected]@gmail.com Mob No [[protected]]

I am not getting indoor network... I raised several complaints and everytime they closed all my cases stating that your issue has been addressed without even talking to me.. I even mentioned my alternate number (Coz my vodafone number is not reachable) shame on u vodafone. I want my issue to be addressed asap
Vineet chawla
[protected]
[protected]
[protected]

My sms is blocked from the provider end for some time. I did talk to them but result remains same.
The vodafone customer care is useless. They have particular phrase which says "we can;t help you and telemarketing". As a general public i seldom 10 or 12 sms had sent in a year and they accuse you for paying fess for telemarketing.
Number is [protected]

Firstly when i took postpaid connection they took 500 deposit... Later they charge anything in monthly bill. When i visit store for every month they keep deducting sone amount n tell me to continue as for 3 months minimum i was bount to keep that number. Later i changed it to prepaid to get rid of all this drama... Then for the security deposit i need to visit store 3 times because they told me amount will come to me by check with adjustment of last month bill.. But the very less amount they recharged my number instead of paying me the remaining amount. When i visted store again they told me rest was deducted as tax. Why they recharged instead of paying me the balance when they already told me that they will send check and also the amount was very less

I, ebrahim f. Hardwarewala, am using your service for the last 15 years. Recently i have started activating your net pack also. I am facing problem of network droppage throughout the day although i am using this in the city of mumbai, in south mumbai. I am regularly facing this problem for voice drop along with no network availability, and am planning to shift to some proper network along all my family members as this is frustrating.
Check and solve this problem as this has become a nuisance to operate my business.

Dear sir, this is to inform you that i am so much irritated by the response from vodafone company... I asked the following number [protected] few days back and i got the same... To activate the sim i went chrompet vodafone store, they are not responding and replying back by saying i don't know... I called the customer care they asked me to go to camp road store, there also same bad response.. Then the customer care person asked me to go to rotn store, i went to velankanni store, there also they are not replying properly. Kindly guide me to get the sim for the above mentioned number...

Regards
Muralitharen
[protected]
[protected]@gmail.com
Attacheds image

I have raised query for porting my number from aircel to vodafone postpaid. They said that we have special plan for aircel customer because aircel is closing down. And the plan was super249N in which they promised to give unlimited calls, 100sms & 21GB of data. But the actual plan is unlimited calls and 1GB of data only. Despite of complaining so many times the only reply I get that they are just sorry for the misleading information. I have mailed to nodal as well as appellate officers but not get any benefit.

Conversation details:
1. 30/01/2018 - Telephonic complaint .
Reply: resolve within 3 days.
2. 3/02/2018 - Telephonic complaint.
Reply: resolve within 7 days.
3. 10/02/2018- Mailed to nodal officer.
Reply: Internal inquiry going on. and there is no such plan.
4. 13/02/2018- Mailed to appellate officer.
Reply: Not able to provide promised plan. Sorry for misleading
information.

Despite of accepting their mistake not providing any compensation to the customer. I have a written proof in the form of receipt.

Receipt pic enclosed

I called and the helpline put me in hold for 15 minutes, then i called again and after 4 minutes i was tranferred to a senior employeee who disconnected my call.
I called beacuse vodafone people stole my balance again. 132 rs nearly. Vodafone sucks and i'm using it only because link with aadhar and bank account.
Vodafone thinks we indians are poor and cheap and they can treat us badly.

On 8th feb 2018 i have given a application of transfer the number from company name to my individual name at my near vodafone store in pimple saudagar, pune-411027
Store coordinator in inform me that within 48 hrs transfer will be done. But 5 days turns over still my numbers not transfer to my name.

Today i visited the store to know the status of application but coordinate inform me the system not accepting your request without any reason.

Number:-[protected]